User guide

Unicorn Information System
Appendix.
M. Trouble Shooting
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open
the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the
system for repair.
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1) In case Mvixbox cannot be accessed through network
• Check network status and if network port is correctly connected.
• Check if access to Mvixbox is blocked by firewall, etc.
• In case IP is not known, refer to 2) below.
• In case network setup is incorrect, refer to 3) below.
• If not falling within the previous points of 2) and 3) below, check for abnormalities in LED operation by checking LED
status at the front of equipment.
• Request technical support if LED does not operate normally.
2) In case access is not possible due to forgetting IP address of Mvixbox
• Execute setup.exe (Mvixbox installer) in installation CD.
• Continuously press [Next] button until moving to Mvixbox search screen.
• If equipment is defected in Mvixbox search screen, Mvixbox can be accessed by using IP of the equipment detected.
• Refer to manual for detailed operations of setup.exe.
3) In case access to Mvixbox is not possible at all due to incorrect network setup
• Copy gbs_patch.bin file located in net_init folder of installation CD to USB stick.
• Network setup is automatically initialized when connecting USB stick to Mvixbox.
• For the initialized network IP, refer to the section of network setting in manual.
4) In case system does not operate normally because hard disk was incorrectly inserted
• In general, system operation may stop if taking out and reinserting hard disk during system operation.
• System must be reboot in this case.