User guide

Unicorn Information System
Appendix.
L. FAQ
L.b System administrator(sysadmin) and user
101
Forgot user password?
→ After login as service administrator (sysadmin ID), click the corresponding user in user management menu to display
window showing detailed information of the user. Press Initialize Password button to change password as of user ID.
Forgot administrator password?
→ Press Password Initialization button in Login Page to change password as of “sysadmin”.
Cannot connect to window explorer in Windows 98?
→ Connection is possible when Window 98 user ID is the same as the ID of device user.
→ Windows 98 user must create login ID to be the same as the ID of device user.
Want to know the version?
→ Version is displayed at the top of screen. (ex. Ver.1.0.0.4)
Is software upgrade possible?
→ Upgrade can be done by downloading patch file. Make sure to download the patch file to suit the device version.
→ Upgrade can be done by applying patch file downloaded from upgrade menu after login as system administrator
(sysadmin).
Want to shutdown system?
→ After login as system administrator, select Restart or Shutdown on Shutdown in [System Management] menu. Then,
press OK button to safely shutdown system.
Is simultaneous use by multiple users possible?
→ A number of users can simultaneously connect to system and upload/download files.
→ However, due to window policies, only Read function is possible of files already in use when other users intend to use the
files in Window Explorer.
Can Mackintosh or Linux users use it, too?
→ Mackintosh and Linux users cannot use WebDisk connector and Window Explorer. Web Explorer can be used by all.
→ Mackintosh users can use connector for Mackintosh users by downloading it in the screen before login.
Where is quick connector downloaded?
→ Quick Launcher for Mackintosh and Window user can be downloaded in the left down of main web page after login.