User`s guide
Rockhopper 38 – User’s Guide
Page 127 AP-75038, Rev. 1.0. – 27/05/04
6.11. ERRORS
6.11.1. Operation Errors and Countermeasures
A messaged error impedes the operation of the printer. Sometimes an error is displayed and printing
continues or printing may cease when an error is displayed. If printing stops, it will be reprinted when the
cause of the error is removed.
When a messaged error occurs, the beeper will beep twice unless there is insufficient memory.
Capping position not set The capping position is not recorded. The error will not be
cancelled until the capping position is adjusted. Contact your
Mutoh dealer regarding capping position adjustment.
Media recognition error An error has occurred during media detection.
Either media smaller than the minimum size or larger than the
maximum size was detected or the hold lever was up or a
media jam occurred during media detection. This error also
occurs if the media is not loaded in the correct position. Put
the hold lever up and reload the media.
Media skew error Roll media has slipped obliquely. Reload the media.
Media replacement error Roll media cutting failed. Cut the media, raise the hold lever
and reload the media.
Media replacement request Media is loaded but the next process has failed. The lever was
raised during printing or cutting and lowered again without the
media having been removed. Remove the media.
Roll media end The end of the media was detected when roll media was
initialized. Replace the roll media.
No waste box The waste box is not installed. Install a waste bottle containing
a waste liquid absorbent sheet.
Check waste box The waste box is becoming full. Obtain a waste bottle from
supplies and have it ready for replacement.
Waste box full The waste box is full of waste liquid. Take out the waste bottle
and replace the waste liquid absorbent sheet. Install a waste
bottle that contains a waste liquid absorbent sheet.
Capping Position Un-setup
Undefined Paper
Stuck Media Error
Paper Cut Error
Remove Media
End of Roll
No Waste –ink Tank
Check Waste Box
Waste Box Full