User`s guide

Rockhopper 38 – User’s Guide

Page 122 AP-75038, Rev. 1.0. – 27/05/04

18. Bad quality of printed lines.

Possible Cause Solution

Are you using the media recommended by Mutoh? It is recommended to use media approved by

Mutoh.

Are you using media that is either too thick or to thin? It is recommended to use media approved by

Mutoh.

Are you using a media not recommended by Mutoh? It is recommended to use media approved by

Mutoh.

Are you printing on the printable side of the media? Make sure to load the media on the printing side.

Have you tried the print head cleaning? Try the print head cleaning.

Try the powerful cleaning.

19. White or black streaks occur in your plots.

Possible Cause Solution

Are you using the media approved by Mutoh? It is recommended to use media approved by Mutoh.

Is the hold lever down? Make sure to hold the lever down.

Is the scroller loaded correctly? Load the scroller correctly.

20. The printed lines are not connected.

Possible Cause Solution

Are the Eco-Solvent Plus ink cassettes within the

valid date?

Use new Eco-Solvent Plus ink cassettes.

Are you using the media recommended by Mutoh? It is recommended to use media approved by Mutoh.

Have you tried the print head cleaning? Try the print head cleaning.

Try the high-power cleaning.

Are the Eco-Solvent Plus ink cassettes frozen? After leaving them at least 24 hours in room

temperature, proceed to cleaning several times.

Have you done the fine adjustment? Try the fine adjustment.