Rockhopper 38 USER’S GUIDE MUTOH EUROPE N.V. Part n°: AP-75038 Rev. 1.
Rockhopper 38 – User’s Guide Page 2 AP-75038, Rev. 1.0.
Rockhopper 38 – User’s Guide COPYRIGHT NOTICE COPYRIGHT © 2004 Mutoh Europe N.V. All rights reserved. This document may not be reproduced by any means, in whole or in part, without written permission of the copyright owner. This document is furnished to support the Mutoh Rockhopper 38 printer Series.
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Rockhopper 38 – User’s Guide Dear Customer, As you know, Mutoh Europe’s core business is outdoor printing and sign making. Developed at Mutoh Europe, the Rockhopper 38 is specifically targeted at smaller sign shops looking for an affordable and versatile printer able to produce indoor and outdoor durable graphics on a selected range of inexpensive uncoated PVC and banner media as well as on coated substrates such as paper, tyvek, backlit/frontprint film, … Offering a media width of 954 mm (37.
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Rockhopper 38 – User’s Guide TABLE OF CONTENTS 1. SAFETY INSTRUCTIONS ......................................................................................................................................... 9 1.1. INTRODUCTION ........................................................................................................................................................ 9 1.2. WARNINGS, CAUTIONS AND NOTES ..............................................................................................
Rockhopper 38 – User’s Guide 5.4. SETUP MENU. ......................................................................................................................................................... 66 5.4.1. Command Setup ............................................................................................................................................ 66 5.4.2. Function Setup ..........................................................................................................................
Rockhopper 38 – User’s Guide 1. SAFETY INSTRUCTIONS 1.1. INTRODUCTION This chapter explains the meaning of safety terms for personnel who operate this equipment, important safety instructions and the positions of the warning labels. Important : Be sure to follow all instructions and warnings on this manual when using the equipment. 1.2.
Rockhopper 38 – User’s Guide ¾ Do not place the printer in humid and dusty areas. Doing so may result in electrical shock or fire. ¾ Do not use a damaged power cable. Doing so may result in electrical shock. ¾ Do not attempt to plug in electrical plugs with wet hands. Doing so may result in electrical shock. ¾ Do not connect earth cables in the following areas. Gas pipes → Doing so may cause fire or an explosion.
Rockhopper 38 – User’s Guide ¾ Only use Eco-Solvent Plus ink and appropriate Eco-Solvent Plus cleaning liquid. Using other ink (e.g. dye or pigment) will cause permanent damage to the printer. ¾ Never open the covers fixed with screws. Doing so may result in electrical shock or a malfunctioning in the printer. ¾ Do not touch the cutter blade. Doing so may result in bodily injury. ¾ Do not cut hard objects or drop the cutter. Doing so may damage or chip the cutter blade.
Rockhopper 38 – User’s Guide 1.4. WARNING LABELS Be sure to note the following when handling the labels. Notes : Make sure that all labels can be recognized. If text or illustrations cannot be seen clearly, either clean or replace the label. When cleaning labels, use a cloth with water or neutral detergent. Do not use a solvent or gasoline. If a warning label is damaged, lost or cannot be recognized, replace the label. When replacing warning labels, contact your local MUTOH dealer.
Rockhopper 38 – User’s Guide 2. PRODUCT OVERVIEW 2.1. GETTING TO KNOW THE PRINTER PARTS AND COMPONENTS Page 13 AP-75038, Rev. 1.0.
Rockhopper 38 – User’s Guide N° 1 Part Cover 2 3 4 Operation Panel Media Hold Lever Power switch 5 Paper Basket 6 Print Plate 7 8 9 10 11 Waste bottle Paper Guide Slip Ring Eco-Solvent Plus ink cassette slots Scroller Scroller receiver 12 13 Description The protective cover protects the action environment. Opening the cover immediately pauses printing which resumes when the cover is closed. Positive touch keyboard with integrated LCD-Display.
Rockhopper 38 – User’s Guide 2.2. GUIDED TOUR AROUND THE OPERATION PANEL Your printer is equipped with a direct access operation panel, meaning that all frequently used functions can be addressed directly from the keyboard. Nr. 1. Key Data LED : Description The DATA LED monitors DATA status : ¾ LED ON indicates data is being received. ¾ LED FLASHING means data is being processed. 2. Error LED : The ERROR LED is ON after an ERROR has occurred, to indicate a possible hazardous situation.
Rockhopper 38 – User’s Guide 4. 5. 6. Cleaning : Quality / Speed : Resolution : To request a sheet-off, press cancel for 2 seconds and confirm with [ENTER]. ¾ Pressing for 2 seconds initiates the cleaning procedure. ¾ When pressed together with the [SHIFT] key, (9) it initiates the head adjustment procedure. ¾ Go to the Previous Menu, when in menu-mode operation. ¾ For advanced Cleaning Control, enter the menu system and select submenu [Utility] – option [Clean].
Rockhopper 38 – User’s Guide 7. Media: 8. Menu Mode Operation : 9. Shift-button : 10. 11. Menu : Liquid Crystal Display : ¾ Allows selection among roll, cut-sheet or media take-up system support. ¾ When pressed together with the [shift] key (9), generates a nozzle check print. ¾ Accept a new setting when in menu mode or enter a lower menu level. The Menu Mode Operation is used to change printer settings and parameters. Menu Mode related buttons are enclosed in the yellow area.
Rockhopper 38 – User’s Guide 12. Vacuum : ¾ The Vacuum key allows you to reduce the fan power when using very light media such as synthetic paper or uncoated paper lighter than 70 g/m². ¾ When pressed together with the [SHIFT] key, (9) it initiates a Set-up List and an adjustment parameter plot. Note : When the data light is ON (receiving) or blinking (processing), all the keys are disabled, except the head cleaning key.
Rockhopper 38 – User’s Guide 2.2.1. Keyboard Concept The Menu Mode Operation is used to access settings which cannot be controlled via the direct access keys. As soon as media is loaded, the printer is ONLINE and ready to receive data. The display shows: Plot OK In case no media is loaded, the printer is OFFLINE. To enter the MENU MODE, however, you have to make sure that the media hold lever is down. 1 Menu: Press the Menu Key to switch from ONLINE status to menu mode operation.
Rockhopper 38 – User’s Guide 2.2.2. Menu Structure - overview Online Command PlotArea MH-GL2 / MHGL, GL2 / RTL-PASS Normal / Expend Position P1 / Full / LL Terminat Special / Normal Resolut OnlineTimer Overwrite 720dpi / 360dpi / 300dpi Off / 10s / 20s / 30s / 40s / 50s / 60s / 90s / … / 780s / 800s Last / Mix OriginReset No / Yes InkDryTime Halftone 0 sec to 5 sec to 30 sec to 60 min. Quality / Speed / Thin KCMY→KMY CMY→Black Yes / No Yes / No KYCMYK Scale Mirror Direct.
2.3. HEATER SYSTEM OPERATION PANEL 1 2 1 = Controls Direct Heater / Fixer 2 = Controls Post Heater / Dryer Controls Direct Heater / Fixer: Set temperature for the direct heater / fixer. Real (RT) and set (ST) temperature are displayed on the LCD screen. The maximum temperature is 70 °C. By pushing the buttons you can select an appropriate temperature. Controls Post Heater / Dryer: Set temperature for the post heater / dryer. Real (RT) and set (ST) temperature are displayed on the LCD screen.
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Rockhopper 38 – User’s Guide 3. SETTING UP THE UNIT 3.1. INSTALLATION REQUIREMENTS: SELECTING AN ADEQUATE PLACE FOR SETTING UP YOUR EQUIPMENT The location where you set up your equipment is very important.
Rockhopper 38 – User’s Guide 3.2.
Rockhopper 38 – User’s Guide 3.3. UNPACKING YOUR ROCKHOPPER 38 PRINTER The printer body and printer stand are packed in two separate boxes. Unpack the printer body first. Caution: When unpacking the printer, check whether all parts described in the parts list are included in the box. Consult your dealer if anything seems to be missing. Lifting the machine out of the box should be done by two people. Protect the printer from shocks. Do not dismantle the unit.
Rockhopper 38 – User’s Guide 3.4. PARTS LIST 3.4.1. Contents of the stand box: Stand leg (left) (1 pc) Stand leg (right) (1 pc) Cross bar (2 pcs) Plastic cover (2 pcs) Hexagon wrench (1 large & 1 small) Hexagon bolt (long) (4 pcs) Hexagon bolt (short) (2 pcs) + premounted washers Paper basket assembly (1 set) 3.4.2. Contents of the printer box: Printer unit (1 pc) 3” Scroller (flange on both sides) (1 set) Accessories box Slipring (1 pc) Page 26 AP-75038, Rev. 1.0.
Rockhopper 38 – User’s Guide 3.4.3. Contents of the accessories box: Cleaning cartridges (4 pc) Eco-Solvent Plus ink Cassettes (C,M,Y,K) (1 each colour) Power cable (1 pc) User’s Guide Waste bottle + waste bottle bracket Page 27 AP-75038, Rev. 1.0.
Rockhopper 38 – User’s Guide 3.5. ASSEMBLING THE PRINTER Caution: Before lifting the printer body out of the box, make sure to remove all plastic wrapping materials first, in order to avoid that the machine slips from your hands. Step 1: Unpack the stand and assemble it by screwing the left and right stand legs to the cross bars. To do this, use the 4 long hexagon bolts and the large hex wrench provided. Make sure the leg welding points outwards and the caster wheels are on the front.
Rockhopper 38 – User’s Guide Step 4: Loosen the wing screw which is fixed to the printing table (4) and remove the metal fixing plate (5) protecting the printer head during transportation. (See 4 & 5 on figure below). Keep the metal fixing plate and wing screw, since the printing head needs to be blocked during any transportation of your printer. Caution: Take care not to drop the wing screw inside the printer body. Should it fall in, do not boot up your printer until the wing screw has been safely removed.
Rockhopper 38 – User’s Guide Step 6: Assemble the paper basket as follows : Insert the metal bar into the small sleeve of the cloth basket. Then put on the two metal basket supports to the left and the right side. Next insert the end caps onto the metal bar. (See 9 on the figure below). Attach the cloth basket around the lower cross bar of the stand by way of the push buttons. (See 10 on the figure below). Secure the paper basket to the printer stand.
Rockhopper 38 – User’s Guide 3.6. INSTALLATION OF THE WASTE BOTTLE In the accessories box, you will find the Waste Bottle Bracket together with the Waste Bottle. After unpacking and assembling the Rockhopper 38 printer, you must install the Waste Bottle Bracket with the Waste Bottle. Important : Do NOT power on the unit before installation of the Waste Bottle. Please follow the instructions below to install the Waste Bottle.
Rockhopper 38 – User’s Guide Picture A : 1 1. 2. 3. 4. 2 3 4 Big waste tube 2 thin waste tubes Screws to mount Waste Bottle Bracket Top Waste Bottle Bracket Page 32 AP-75038, Rev. 1.0.
Rockhopper 38 – User’s Guide 4. PREPARING FOR A JOB 4.1. CONNECTING THE POWER CABLE Step 1 : Make sure the printer’s power switch is turned OFF. Step 2 : Plug the printer-end of the power cable into the connector at the back of the printer. Step 3 : Plug the other end of the power cable into an electrical outlet of the correct voltage and with a proper grounding. Power supply: • • • Voltage: Frequency: Current: 100-120V 50/60 Hz 6.8A 200-240V 50/60 Hz 3.
Rockhopper 38 – User’s Guide 4.2. CONNECTING THE INTERFACE CABLE Caution: When connecting the printer to your computer, make sure that both your printer and your computer are switched OFF. Note: For optimum output, please use a cable recommended by Mutoh. The printer can use the Centronics interface (IEEE1284 compatible, Nibble, ECP). Connect to the printer as shown in the following diagram with an interface cable (option) for the connection system you will use.
Rockhopper 38 – User’s Guide 4.3. LOADING ECO-SOLVENT PLUS INK CASSETTES (FIRST TIME) Important : Before installing Eco-Solvent Plus ink cassettes in your new Rockhopper 38 printer, it is necessary to clean the Rockhopper 38 with special Eco-Solvent Plus Cleaning Liquid. Before transportation (e.g. service) it is necessary to clean the Rockhopper 38 (which used Eco-Solvent Plus ink) with special Eco-Solvent Plus Cleaning Liquid.
Rockhopper 38 – User’s Guide Head Wash Remove Bk Wash Cart Step 4: The unit is cleaning the K print head. . Step 5: Remove the Black (K) Eco-Solvent Plus Cleaning Liquid cassette. Note : Only remove the Black (K) Eco-Solvent Plus cleaning liquid cassette (Not all four EcoSolvent Plus cleaning liquid cassettes). Removing all Eco-Solvent Plus cleaning liquid cassettes could cause the printer to lock-up.
Rockhopper 38 – User’s Guide 4.4. LOADING MEDIA 4.4.1. General recommendations with regard to printer media ¾ ¾ ¾ ¾ ¾ ¾ For best quality output and printing results on your Mutoh Rockhopper 38 Eco-Solvent Plus printer, it is recommended to use MUTOH media. For printing onto uncoated media, the temperature that can be reached on top of the media is important to obtain the right output quality and ink fixation.
Rockhopper 38 – User’s Guide Step 4: Align the right side of the media with the base line (holes), as shown in the figures. Align the media with the leading edge of the printing plate. Align the right side of the media with the baseline holes. You are allowed about 5 mm of play to the right and left of the centre of the base line holes. Please examine the position of the left side of the media and compare it with the illustrations below.
Rockhopper 38 – User’s Guide Step 5: Lower the media hold lever by tilting it down(wards). Notes: Always remove the roll media and scroller from the scroller receiver before loading a cut sheet. Install your media straight. If you do not do this, the printer might misread the actual media size, resulting in abnormal printing. When the roll media indicator is ON while a cutsheet is loaded, this indicates a media selection error Roll Media End and printing will not be finished normally.
Rockhopper 38 – User’s Guide 4.4.3. Loading roll media Step 1 : Open the cover, check that the head is in a position where it will not touch the media keeper blade and put the hold lever up. Step 2 : Selecting the media Press the Media-key to select media loading sequence with roll take-up system (Both LEDs ON). By pressing the key you will see the LEDs alternate between three choices (sheet, roll and take-up). Now select roll take-up loading sequence (both LEDs ON).
Rockhopper 38 – User’s Guide Note: Do not drop the media roll over the scroller as this might damage the scroller end caps. All Mutoh recommended roll media are rolled up with the printable side facing the outside, so that you can load the roll media easily. When the cut sheet indicator light is ON when loading a roll, the printer will display a media search error after feeding the media for about 3m. Step 6 : Installing the scroller slip ring Install the scroller slip ring onto the scroller.
Rockhopper 38 – User’s Guide Step 9 : Loading roll media Pull some media off the roll, feed it into the media feed gap and between the pressure rollers and the drive roller. Pull out the media at the front side and make sure at least 0.5 meters hangs out in front of the printer. Caution: When you load roll media from the back, be careful not to hurt yourself by touching the pressure roll system.
Rockhopper 38 – User’s Guide Turn the scroller receiver screw clockwise to move the roll media to the left (when standing in front of the printer). Important: The guide line (holes) is a guide. There is a possibility of a jam if the pressure roller is not holding the left edge of the media and the pressure roller is near the right edge.
Step 13 : During the media detection sequence, check if the media runs straight. After media detection, check the position of the right side of the roll media. If the position is almost on the same line as it was before closing the cover, media loading was performed successfully. If after the media detection sequence, the roll media position is not on the same position as it was before closing the cover, repeat the instructions from steps 8 and 9 for installing the media.
4.4.4 Loading media in combination with the Roll Take-Up System. Step 1 : Open the cover and put the hold lever in the UP position by tilting it up(wards). Step 2 : Selecting roll take-up system Press the Media-key to select media loading sequence with roll take-up system (Both LEDs ON). By pressing the key you will see the LEDs alternate between three choices (sheet, roll and take-up). Now select roll take-up loading sequence (both LEDs ON). Step 3 : Take an empty cardboard core.
Note : Do not drop the media roll over the scroller as this might damage the scroller end caps. Damaged end caps may cause media tracking problems. All Mutoh recommended roll media are rolled up with the printable side facing the outside, so that you can load the roll media easily. Step 7 : Installing the scroller slip ring Install the scroller slip ring onto the scroller. Slide the scroller slip ring on the left side of the scroller (side with fixed flange). Step 8 : Installation of the scroller.
Step 10 : Loading roll media. Pull some media off the roll, feed it into the media feed gap and between the pressure rollers and the drive roller. Pull out the media at the front side and make sure at least 0.5 meters hangs out in front of the printer. Caution : When you load roll media from the back, be careful not to hurt yourself by touching the pressure roller system. Step 11 : Checking the position of roll media. Turn the scroller by hand and wind up several turns of roll media.
Turn the scroller receiver screw clockwise to move the roll media to the left (when standing in front of the printer). Important: The guide line (holes) is a guide. There is a possibility of a jam if the pressure roller is not holding the left edge of the media and the pressure roller is near the right edge.
Step 16 : Fix the media on the cardboard core by means of self-adhesive tape strips in the middle and on the left and right side. Note : First attach the middle of the media on the cardboard core to avoid slipping of the media. Step 17 : Feed the media slightly forward (using SHIFT & ADVANCE) and wind it up on the take-up system. Now you are ready to start printing.
4.5. ADJUSTING HEAD HEIGHT. Depending on the media type and media thickness used, it is possible to adjust the printer’s printhead height accordingly 1.5 mm to 2.0 mm (± 0.15 mm). The head height can be adjusted using the lever on the left side of the head (please refer to the picture mentioned above). When the lever is put in horizontal position (turn counter clockwise) the head is in his highest position : 2.0 mm When the lever is turned clockwise, the head is in his lowest position : 1.5 mm.
Rockhopper 38 – User’s Guide 5. HANDLING THE PRINTER 5.1. OVERVIEW OPERATION PANEL FUNCTIONALITY Via your operation panel you can access a variety of functions in three different ways: ¾ ¾ ¾ Direct Access Keys Shift Key Menu Mode 5.2. DIRECT ACCESS KEYS OPERATIONS 5.2.1 overview The CANCEL key is a special key, controlling both the CANCEL FUNCTION as well as the ROLL MEDIA CUT function.
Rockhopper 38 – User’s Guide 5 MEDIA Pressing MEDIA will change the media selection between ROLL media and CUT SHEET media. Always make sure to select the correct media type, prior to loading media. 6 VACUUM Pressing VACUUM will reduce the fan power. Always make sure to reduce the fan power when using very light media such as synthetic paper or uncoated paper lighter than 70 g/m². 5.2.2.
Rockhopper 38 – User’s Guide 5.2.3. High quality / Standard / High speed selection The Rockhopper 38 printer can be set-up in three speed / quality modes. Quality and speed are inversely proportional: the higher the speed, the lower the quality and vice versa. By pressing the Quality / Speed key, the LED of the selected printing mode will light. Continue pressing this key until you reach the desired mode.
Rockhopper 38 – User’s Guide 5.2.4. Resolution Pressing the Resolution key will change the output resolution between 720 x 720 dpi true resolution and 360 x 360 dpi. The set-up can only be changed in idle status. As soon as data is coming in and/or is being processed, pressing the key will not have any effect. To change the resolution proceed as follows: Make sure the printer is idle.
Rockhopper 38 – User’s Guide 5.2.5. Head Cleaning Although your Rockhopper 38 Printer will occasionally perform an automatic cleaning cycle, it might be necessary to manually activate a cleaning cycle. The head cleaning function will clean both the head surface and the nozzles. Note : Always compare new prints with previous results. If suddenly you notice an inferior printing quality, it is time for a cleaning cycle.
Rockhopper 38 – User’s Guide 5.2.6. Job Cancel & Roll media cut With the Cancel key you are able to control both the cancel function and the media cut function, depending on the condition of the printer.
Rockhopper 38 – User’s Guide 5.2.7. Vacuum Pressing VACUUM will reduce the fan power. Always make sure to reduce the fan power when using very light media such as synthetic paper or uncoated paper lighter than 70 g/m². To change the fan power proceed as follows: Press the Vacuum key and select between normal media and light media. If normal media is selected, the double propeller LED should be ON and if light media is selected, the single propeller LED should be ON.
Rockhopper 38 – User’s Guide 5.3. SHIFT KEY OPERATIONS 5.3.1 Overview Shift + Function 1 Head Adjustment Alignment + 2 Roll Media Feed + 3 SHIFT + HEAD ADJUSTMENT launches the head calibration procedure. This procedure already has been carried out in the factory. Do not use this function if you have not been instructed and trained to do so. SHIFT + ROLL MEDIA ADVANCE allows the user to manually advance the media forward or backward.
Rockhopper 38 – User’s Guide 5.3.2. Nozzle Check After filling the inks, this procedure uses printing results to check whether the head nozzles are ejecting the ink properly. If the nozzles are ejecting ink badly, implement the cleaning treatment in this procedure. If there is no media, the printer will request media. If it is out of ink, it will ask for an ink cartridge. If there is media and ink, the Head Nozzle Check Pattern will be plotted.
Rockhopper 38 – User’s Guide Timing fence Printing method Single-pass, bidirectional Black X 360 dpi Y 360 dpi Colour X 180 dpi Y 360 dpi Lettering is not printed in the Head Nozzle Check Pattern. Page 60 AP-75038, Rev. 1.0.
Rockhopper 38 – User’s Guide 5.3.3. Generating a test print To check if the printer is fully operational, you can generate a test print. To plot out a test print, proceed as follows: Step 1: Load an A3-size sheet in the printer and lower the media hold lever. Step 2: Press the shift key together with the test print key. + Step 3: The test print is being printed. Page 61 AP-75038, Rev. 1.0.
Rockhopper 38 – User’s Guide 5.3.4. Generating a set-up sheet Once your printer is completely set-up, it is advantageous to plot out all its settings. The set-up sheet contains all user-definable information. In case of difficulties, the set-up sheet is also helpful to have at hand when you contact your dealer or Mutoh authorised service centre. To plot out a set-up sheet, proceed as follows: Step 1: Load an A3-size sheet in the printer and lower the media hold lever.
Rockhopper 38 – User’s Guide 5.3.5. Roll media feed When you use roll media, you can feed the media forward or backward by pressing the shift key and the roll media advance key up or down. + Note: The media feed function does not work: During data process / receive When a cut-sheet is loaded To perform roll media feed, proceed as follows: Step 1: It is only possible to use the media feed function when roll media has been loaded and when no data is being processed.
Rockhopper 38 – User’s Guide 5.3.6. Head fine adjustment To solve or check a quality problem caused by head misalignment, try to execute the head fine adjustment procedure. + Although your printer has been adjusted for proper printing quality at the time of shipment, the quality of drawings may change depending on the kind of media used and on your printing environment. Important: When you want to use the fine adjustment procedure, you must understand the function completely.
Rockhopper 38 – User’s Guide DISPLAY EXAMPLE Pattern B: [5] Pattern B: [5] Pattern C: [5] Pattern C: [4] STEPS Step 5: Look at pattern B on your printed sheet. Select the row number of the line where no shift is visible. To change values, use VALUE + and VALUE - keys. Step 6: Press ENTER key to confirm the value of pattern B. Step 7: Look at pattern C on your printed sheet. Select the row number of the line where no shift is visible. To change values, use VALUE + and VALUE - keys.
Rockhopper 38 – User’s Guide 5.4. SETUP MENU. 5.4.1. Command Setup *Menu* Command > Command RTL-PASS / MH-GL, GL2 / MH-GL2 Print Area Normal / Expand Initial Position P1 / (hardclip) LL / Full Terminator Special / Normal Resolution 300 dpi / 360 dpi / 720 dpi Online Timeout Off / 10 sec to 30 sec to 800 sec Overwrite Last / Mixed OriginReset No / Yes Factory default setting item is marked in Bold 5.4.1.1. Command Setting up the transmittable commands and conditions from the computer.
Rockhopper 38 – User’s Guide Step 6: Do not press any other keys for 3 minutes or press [BACK½] key again. Step 7: The permanent display is restored. Plot OK 5.4.1.2.Print Area Setting up the environmental functions of the printer. It specifies the printing area (hardclip area) for the media size.
Rockhopper 38 – User’s Guide 5.4.1.3. Position When the command item selected is MH-GL, GL2 (MH-RTL) or MH-GL/2 (MH-RTL), this specifies the initial pen position into the printer commands. P1: LL: Full: The initial position is P1 (scaling point) The initial position is at the lower left of the hardclip. The initial position is at the lower left of the media. To change the Position (Origin) setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key.
Rockhopper 38 – User’s Guide 5.4.1.4. Terminator When the command item selected is MH-GL, GL2 (MH-RTL) or MH-GL/2 (MH-RTL), this specifies a function that is different from the original command function as the terminator with respect to some commands in each of the printer’s command modes.
Rockhopper 38 – User’s Guide 5.4.1.5. Resolution In the case of MH-GL, GL2 (MH-RTL) and MH-GL/2 (MH-RTL), this specifies the resolution for image data in MH-RTL commands. Sets image data resolution to 300 dpi Sets image data resolution to 360 dpi Sets image data resolution to 720 dpi 300 dpi: 360 dpi: 720 dpi: To change the Resolution setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. The key contents change to the purple section on the outside of the operation panel.
Rockhopper 38 – User’s Guide 5.4.1.6. Online Timeout When online data is broken off, this specifies a certain period of time, the elapsing of which is taken to be the end of image data. Online timeout: Off, 10 sec, 20 sec, 30 sec, 40 sec, 50 sec, 60 sec, 90 sec, 120 sec, 150 sec, 180 sec, 210 sec then in 30-sec increments to 720 sec, 750 sec, 780 sec, 800 sec. To change the Online Timeout setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key.
Rockhopper 38 – User’s Guide 5.4.1.7. Overwrite This specifies functions related to the printer's own environment. Specifies the method for controlling the overwritten portions of a diagram. Last: Mix: Overwritten portion takes a colour to be printed later Overwritten portion takes mixed colours To change the Overwrite setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. The key contents change to the purple section on the outside of the operation panel.
Rockhopper 38 – User’s Guide 5.4.1.8 Origin Reset Step 1: If a menu is to be specified, press the [MENU] key. The key contents change to the purple section on the outside of the operation panel. Plot OK *Menu* Command> Step 2: Press the [ENTER] key to confirm the "Command" menu and shift to the next level. OriginReset: Step 3: Bring up the "OriginReset" item by pressing the [MENU UP¿] key or [MENU DOWNÀ] key.
Rockhopper 38 – User’s Guide 5.4.2. Function Setup *Menu* Function > Ink drying time 0 sec to 5 sec to 30 sec to 60 min Speed / Quality / Thin Halftone No / Yes CMY → Black 25% to 100% to 400% Scale Off / Y-axis On Mirror Command / Max-Min Direct. Data / Standard Cut pos. Auto cut / Manual cut / Off Media cut 1 to 99 Copy Normal / Faint / Thin Eco-Solvent Plus ink density No / Clear / Change / Confirm Distance adjustment Change / Clear StepAdj. Factory default setting item is marked in Bold 5.4.2.1.
Rockhopper 38 – User’s Guide *Menu* Function> Step 7: If no other items are to be changed, press the [BACK½] key. Step 8: Do not press any other key for 3 minutes or press [BACK½] key again. Step 9: The permanent display is restored. Plot OK 5.4.2.2.Halftone This specifies the method for expressing pseudo-halftone processing of MH-GL2 (vector) data or unbinarized MH-RTL (raster) data.
Rockhopper 38 – User’s Guide 5.4.2.3. CMY -> Black Specifies whether black is to be expressed by CMY (mixture) or K ink. In graphic language mode, it appears as follows: Yes Only use K- ink for Black Only use K ink for Black RTL-PASS MH-GL / MH-GL2 No Possible to mix Black of CMY and K Only use CMY for Black Caution : An important factor for image quality is the Black control. For optimum image quality this setting should be set to “NO”. For faster drying the setting should be set to “YES”.
Rockhopper 38 – User’s Guide 5.4.2.4. Scale The Scale function prints with expanded or reduced data 25% to 100% to 400% (in 1% step) To change the Scale setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Plot OK *Menu* Command> *Menu* Function> Scale: 100% Scale: 100% Scale: 120% Mirror: Off *Menu* Function> Step 2: The key contents change to the purple section on the outside of the operation panel.
Rockhopper 38 – User’s Guide 5.4.2.5. Mirror This function prints with printing data reversed in the Y-axis direction. Mirror may not work with some image data. No reversal Reversing in the Y direction Off: Y-axis on: To change the Mirror setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Plot OK *Menu* Command> *Menu* Function> Mirror: Off Mirror: Y-On Step 2: The key contents change to the purple section on the outside of the operation panel.
Rockhopper 38 – User’s Guide 5.4.2.6. Direction In a case where data is to be printed on roll media, this function specifies whether the layout of the image on the media is to be based on the size of the data including the margins or only on the area that will actually be printed. Command: If a command specifying page size is contained in the data, media size will be judged from that command.
Rockhopper 38 – User’s Guide To change the Direction setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Plot OK *Menu* Command> Step 2: The key contents change to the purple section on the outside of the operation panel. Bring up the "Function" menu by pressing the [MENU UP¿] key or [MENU DOWNÀ] key. *Menu* Function> Step 3: Press the [ENTER] key to confirm the "Function" menu and shift to the next level. Direct.
Rockhopper 38 – User’s Guide 5.4.2.7. Cut Position This function specifies where the roll media will be cut in accordance with the specified layout of the print. Data precedent: Cuts the media at the position determined after adding a margin at the rear edge of the page size specified by command or the printing area prescribed by maxmin in layout.
Rockhopper 38 – User’s Guide To change the Cut Position setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Plot OK *Menu* Command> *Menu* Function> Step 2: The key contents change to the purple section on the outside of the operation panel. Bring up the "Function" menu by pressing the [MENU UP¿] key or [MENU DOWNÀ] key. Step 3: Press the [ENTER] key to confirm the "Function" menu and shift to the next level.
Rockhopper 38 – User’s Guide 5.4.2.8. Media Cut Selects whether roll media will be cut or not at the end of printing. If off is selected, the data can be printed again on the same page. Off: Roll media is cut automatically when printing ends. In this case the user has to cut off manually the roll of media when printing ends. Use this for cutting media that cannot be cut automatically (fireproof cloth or outdoors cloth).
Rockhopper 38 – User’s Guide 5.4.2.9. Copy Specifies the number of copies when the data is to be printed several times. 1 to 99 To change the Copy setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Plot OK *Menu* Command> *Menu* Function> Copy: 1 Copy: 15 Step 2: The key contents change to the purple section on the outside of the operation panel. Bring up the "Function" menu by pressing the [MENU UP¿] key or [MENU DOWNÀ] key.
Rockhopper 38 – User’s Guide 5.4.2.10 Ink Density printing with normal intensity printing with an intensity lighter than Normal printing with an intensity lighter than Light Normal: Faint: Thin: All three intensities are effective at 720 dpi but at 360 dpi, the printing intensity will be Normal even when Light or Faint are selected. To change the Ink Density setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key.
Rockhopper 38 – User’s Guide 5.4.2.11. Distance Adjustment Based on an actual print, enter the measured X-axial distance and the data length. If there is no previous setting, the length and width of the last plot will be displayed. Since distance compensation is intended to align the user’s scale, it does not ensure the accuracy of the distance.
Rockhopper 38 – User’s Guide Step 10: Press [VALUE+] key or [VALUE-] key to enter the measured value digit. Real X: 00800.00 Step 11: Press [MENU UP¿] key or [MENU DOWNÀ] key to shift to another digit that is to be altered. Real X: 00800.20 Step 12: Press [VALUE+] key or [VALUE-] key to enter the measured value digit. Real X: 00800.20 Step 13: Press [ENTER] key to confirm the "Distance Adjustment X-axial measured value" Real X: 00800.23 Distadj: Change Step 14: "Distance Adjustment" is restored.
Rockhopper 38 – User’s Guide 5.4.3. RS-232C Setup *Menu* RS-232C > Baudrate 38400 / 19200 / 9600 / 4800 Data Length 8 bits / 7 bits None / Odd / Even Parity 1 Bit / 2 Bits StopBit Hard / Xon / None Protocol Off / On Setup CTS Control Factory default setting item is marked in Bold The RS-232C Setup sets up the online concerning RS-232C connection. 5.4.3.1. Baudrate Setting up the baudrate concerning RS-232 connection. ¾ 4800 bps, 9600 bps, 19200 bps, 38400 bps 5.4.3.2.
Rockhopper 38 – User’s Guide To change the RS-232C setup proceed as follows: Step 1: Press [MENU] to set up the menu. Plot OK *Menu* Command> *Menu* RS-232C> BaudRate: 9600bps BaudRate: 19200bps Data: Data: Parity: Parity: 8 Bits 7 Bits None Even Step 2: Press [MENU UP¿] key or [MENU DOWNÀ] key to display RS-232C menu. Step 3: Press [ENTER] key to confirm the “RS-232C” menu and shift to the next level.
Rockhopper 38 – User’s Guide BaudRate: 19200bps Step 16: Press [BACK½]. *Menu* RS-232C> Step 17: Do not press any key for 3 minutes or press [BACK½] continuously. Plot OK Step 18: Go back to the standard display indication. Page 90 AP-75038, Rev. 1.0.
Rockhopper 38 – User’s Guide 5.4.4. Centronics Setup *Menu* Centronics > Mode Centronics / Bitronics Timing A-B / B-A Factory default setting item is marked in Bold Centronics Setup Making online settings for the Centronics connection. 5.5.4.1. Mode Sets the mode for the Centronics connection.
Rockhopper 38 – User’s Guide 5.4.4.2. Timing Sets ACK timing for Centronics online communication. Selects ACK timing for the A-B busy method Selects ACK timing for the B-A busy method A-B: B-A: To change the Timing mode setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Plot OK *Menu* Centro > *Menu* Centro > Timing: A-B Timing: B-A Step 2: The key contents change to the purple section on the outside of the operation panel.
Rockhopper 38 – User’s Guide 5.4.5. Network Setup *Menu* Network > IP Address 000.000.000.000 to 192.034.043.015 to 255.255.255.255 Factory default setting item is marked in Bold Network Setup Set-up for the network connection (Ethernet). 5.13.5.1. IP Address Sets up IP address for the network connection (Ethernet). Enter the IP address assigned by your network administrator After making the setting, turn the printer off momentarily and restart it. ¾ to 192.034.043.015 to 255.255.255.
Rockhopper 38 – User’s Guide 192.168 -> 041.015 Step 8: Press the [VALUE+] key or [VALUE-] key to set the third part of the IP address to a number between "001" and "255". Step 9: Press the [ENTER] key to confirm the third address and shift to the fourth address. 192.168.001 -> 015 -> 192.168.001.007 *Menu* Network> Step 10: Press the [VALUE+] key or [VALUE-] key to set the fourth part of the IP address to a number between "001" and "255".
Rockhopper 38 – User’s Guide 5.4.6. Utility Setup *Menu* Utility > On / Off Error display OK / No Initialize OK / No All OK / No Command OK / No Function OK / No RS-232C OK / No Centronics OK / No Network Start-End / All (cancel with Cancel-key) Data dump Black & Colour / Black / Colour Head wash Factory default setting item is marked in Bold Utility Setup Set-up for errors and initialization. 5.4.6.1.
Rockhopper 38 – User’s Guide Initial: No Step 6: If no other items are to be changed, press the [BACK½] key. Step 7: Do not press any other keys for 3 minutes or press [BACK½] key again. *Menu* Utility > Step 8: The permanent display is restored. Plot OK 5.4.6.2. Initialize 1. All Restores the contents of all backed up settings to the values set when shipped by Mutoh.
Rockhopper 38 – User’s Guide Initial Command: No Step 9: Press the [ENTER] key to confirm "Initialize All" and shift to "Initial Command". Step 10: If no other items are to be changed, press the [BACK½] key. Initial All: *Menu* No Step 11: If no other items are to be changed, press the [BACK½] key. Utility > Step 12: Do not press any other keys for 3 minutes or press [BACK½] key again. Step 13: The permanent display is restored. Plot OK 2.
Rockhopper 38 – User’s Guide Initial Command: OK InitialFuncti: No Initial: No *Menu* Utility > Step 9: Press the [ENTER] key to confirm "Initial Command" and shift to "Initial Functi.". Step 10: If no other items are to be changed, press the [BACK½] key. Step 11: Do not press any other keys for 3 minutes or press [BACK½] key again. Step 12: The permanent display is restored. Plot OK 3. Function Restores the backed up function settings to the values set when shipped by Mutoh.
Rockhopper 38 – User’s Guide InitialFuncti.: OK Initial Centro: OK Initial: No *Menu* Utility > Step 9: Press the [ENTER] Key to confirm "Initial Functi" and shift to "Initial Centro". Step 10: If no other items are to be changed, press the [BACK½] key. Step 11: If no other items are to be changed, press the [BACK½] key. Step 12: Do not press any other keys for 3 minutes or press [BACK½] key again. Step 13: The permanent display is restored. Plot OK 4.
Rockhopper 38 – User’s Guide Initial RS-232: No Initial RS-232: OK Initial Centro: OK Step 8: Press the [VALUE+] key or [VALUE-] key to specify "No" or "OK". Step 9: Press the [ENTER] Key to confirm "Initial RS-232 item" and shift to "Initial Centro". Step 10: If no other items are to be changed, press the [BACK½] key. Initial: *Menu* No Utility > Step 11: If no other items are to be changed, press the [BACK½] key. Step 12: Do not press any other keys for 3 minutes or press [BACK½] key again.
Rockhopper 38 – User’s Guide Initial: Initial All: Initial Centro: Yes > Step 6: Press the [ENTER] key to confirm "Initial" and shift to "Initial All". No Step 7: Bring up the "Initial Centro" item by pressing the [MENU UP¿] key or [MENU DOWNÀ] key. No Step 8: Press the [VALUE+] key or [VALUE-] key to specify "No" or "OK". Step 9: Press the [ENTER] key to confirm "Initial Centro" and shift to "Initial Network".
Rockhopper 38 – User’s Guide Error Display: No Step 4: Bring up the "Initial" item by pressing the [MENU UP¿] key or [MENU DOWNÀ] key. Step 5: Press the [VALUE+] key or [VALUE-] key to specify "No" or "Yes". Initial: No Initial: Yes > Step 6: Press the [ENTER] key to confirm "Initial" and shift to "Initial All". InitialAll: No Step 7: Bring up the "Initial Network" item by pressing the [MENU UP¿] key or [MENU DOWNÀ] key.
Rockhopper 38 – User’s Guide 5.4.6.3. Data Dump Prints a dump to check online. Prints a dump from start to end Prints a dump for all data Start-End: All: To change the Data Dump setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key. Plot OK *Menu* Command > *Menu* Utility > Step 2: The key contents change to the purple section on the outside of the operation panel. Bring up the "Utility" menu by pressing the [MENU UP¿] key or [MENU DOWNÀ] key.
Rockhopper 38 – User’s Guide 5.4.6.4. Head Wash When using this function, cleaning cassettes need to be installed to the cassette slots. Black & Colour: Black: Colour: Washes both black head and colour head. Washes black head only Washes colour head simultaneously To change the Head Wash setup proceed as follows: Step 1: If a menu is to be specified, press the [MENU] key.
Rockhopper 38 – User’s Guide Step 13: The rest of the cleaning fluid in the printer unit is discharged when EcoSolvent Plus cleaning cassette is removed. Head Wash Remove Co Cart Step 14: Remove the Cyan, Magenta and Yellow ink cassettes from each slot. Set Co Wash Cart Step 15: Set the Eco-Solvent Plus cleaning cassettes to the each slot. Note: Do not use the used Eco-Solvent Plus cleaning cassette for black ink.
Rockhopper 38 – User’s Guide 5.5. CONTROLLING THE HEATERS 5.5.1 Mode selection menu This mode gives you the opportunity to control the heaters. Pushing the two left sided keys to enter the “Mode Selection Menu” Following message will be displayed. Following modes are available: OFF When the system is not printing, the heaters will be OFF! During this time the lower display line shows: “Heater Standby”.
Rockhopper 38 – User’s Guide 30 min After selecting this mode, the heaters will start heating towards the set temperature an remain at that temperature for as long as 30 minutes. This time period is called “Preheat time”.
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Rockhopper 38 – User’s Guide 6. DAILY MAINTENANCE & TROUBLESHOOTING This chapter describes routine maintenance such as cleaning, exchanging Eco-Solvent Plus ink cassettes, etc.; and offers solutions for minor problems that may occur during printer operation. 6.1. CLEANING THE PRINTER ¾ Use a soft cloth for cleaning off Eco-Solvent Plus ink stains. Caution: Power should be switched OFF when cleaning the printer. Do not use thinner or benzene, as these liquids may damage the printer’s exterior coating.
Rockhopper 38 – User’s Guide Important: If there is too much paper dust on the pressure roller or the driver roller, media feed will not be activated and the following error will be displayed: Jam check error ¾ Clean the paper sensor with a cotton swab. Important: Stains on the paper sensor may influence the sensor’s sensitivity. In this case, a might occur during the media initialisation procedure. Media Error Page 110 AP-75038, Rev. 1.0.
Rockhopper 38 – User’s Guide 6.2. REPLACING THE ECO-SOLVENT PLUS INK CASSETTES No ink When the Rockhopper 38 printer indicates Solvent Plus ink cassette(s) as soon as possible. When the indication is Ink Low or No cartridge insert or replace the Eco- , prepare to have new Eco-Solvent Plus ink cassettes available. Step 1: If the display shows No Ink , pull out the empty or inoperational Eco-Solvent Plus ink cassette.
Rockhopper 38 – User’s Guide 6.3. REPLACING THE CUTTING BLADE Depending on the kind of roll media used, paper dust gathers in the cutter slot and on the cutter blade edge. This may cause bad sheet off quality. In this case, replace or clean the cutting blade or/and clean the cutter slot. The cutting blade is a consumable item so if the blade loses sharpness, replace it. We recommend replacing the cutting blade regularly.
Rockhopper 38 – User’s Guide Caution: The edge of the cutting blade is very fragile, while replacing it, handle it with care. Step 4: Put the head manually back into its capping position, and turn the power switch ON. Note: Durability of the cutting blade may differ depending on the kind or thickness of the media and used environment. We recommend purchasing a spare cutting blade so that you always have a spare blade at hand.
Rockhopper 38 – User’s Guide 6.4 CLEANING THE WIPERS When the head is cleaned and the type of ink is changed frequently, waste matter clinging to the cleaning wiper may cause the printing to become faint or blemished. In such cases, you should clean the cleaning wiper. Step 1 : Switch off the power, lower the hold lever and bring the head to the middle. Caution: • Don't move the head with the hold lever up. The head and media keeper blade may touch, causing damage and poor printing quality.
Rockhopper 38 – User’s Guide 6.5 REPLACING WIPERS To replace the wipers, please follow the steps described below: Step 1 : Move the Wiper back and, with the wiper rack disconnected, pull the Wiper up and remove it. Step 2 : To install the removed components, reverse the removal procedure. Caution : ¾ When refitting the Wiper, be careful not to damage the Head contact surface by touching it with your hand or with forceps. Page 115 AP-75038, Rev. 1.0.
Rockhopper 38 – User’s Guide 6.6. EMPTYING THE WASTE BOTTLE When printing A0 size or larger widths, very small amounts of ink will be ejected on the left edge for stable printing quality. The waste ink ejected on the left side in that way is collected in a translucent bottle under the main unit (the waste ink bottle).
Rockhopper 38 – User’s Guide 6.7. PERIODICAL SERVICE This section describes the periodical services required for this machine. The periodical services ensure stable printout quality of the machine. In the periodical services, some service parts may be checked, cleaned or replaced. Caution: There are two parts of periodical service, namely the parts that can be replaced by the end-user and the parts that needs to be done by authorized Mutoh technicians. 6.6.1.
Rockhopper 38 – User’s Guide 6.8. TROUBLESHOOTING Whenever troubles occur with your printer, refer to the tables below. If the problem occurring is not described in any category listed below, contact your local Mutoh distributor. 1. After turning the power switch ON, the printer does not start. Possible Cause Is the power cable connected? Are you using the correct voltage? Is the printer’s cover open or is the hold lever UP? Solution Connect the power cable. Use the correct voltage.
Rockhopper 38 – User’s Guide 6. Printing starts, but the position is not right. Possible Cause Is the media aligned to the right? Is the scale or mirror function activated? Solution Align the media to the right. Cancel the scale or mirror function or select it again. Cancel the origin or mirror setting or set up again. Is the origin or position function activated? 7. Frequent media jams occur. Note: Normal media feed can only be guaranteed with Mutoh recommended media.
Rockhopper 38 – User’s Guide 11. During the media loading sequence, media gets torn or gets jammed.
Rockhopper 38 – User’s Guide 14. Using the wrong media size. Possible Cause Are you using the media recommended by Mutoh? Solution It is recommended to use media approved by Mutoh. Make sure to hold the lever down. Either remove the curl or replace the media. Is the hold lever down? When the media is loaded, is the curled media facing upward? Are you using the printer in a wrong environment? Is the paper sensor dirty? Are you reusing the media? Use the printer in the approved environment.
Rockhopper 38 – User’s Guide 18. Bad quality of printed lines. Possible Cause Are you using the media recommended by Mutoh? Solution It is recommended to use media approved by Mutoh. It is recommended to use media approved by Mutoh. It is recommended to use media approved by Mutoh. Make sure to load the media on the printing side. Try the print head cleaning. Try the powerful cleaning.
Rockhopper 38 – User’s Guide 6.9. PRINTING HINTS This section makes it easy for you to look up what sort of function to use when you want to do a particular sort of operation. It asks the questions and then refers to the sections in this guide where you can find the answers.
Rockhopper 38 – User’s Guide To connect with network (Ethernet) Question To change the IP address Hint Change "IP Address" in Network settings To cut roll media Question To feed and cut the finished part of a print Hint Check that printing data are not being received then feed the media by pressing the [MENU] key while you are pressing the [Shift] key and cut the roll media by pressing the [CANCEL] key.
Rockhopper 38 – User’s Guide To check the status of the printer Question Not to display non-problematical errors.
Rockhopper 38 – User’s Guide 6.10. PRINTER STATUS DISPLAY The condition of the printer is displayed when it is working normally. Normal (when media is loaded) Data can be received and printed. Plot OK Normal (when media is not loaded) Paper End Media is not loaded or printing on a cut sheet is finished. Data can be received but cannot be printed unless media is loaded. The hold lever is up. Put the hold lever down. Lever up Lever Up The cover is open. Close the cover.
Rockhopper 38 – User’s Guide 6.11. ERRORS 6.11.1. Operation Errors and Countermeasures A messaged error impedes the operation of the printer. Sometimes an error is displayed and printing continues or printing may cease when an error is displayed. If printing stops, it will be reprinted when the cause of the error is removed. When a messaged error occurs, the beeper will beep twice unless there is insufficient memory.
Rockhopper 38 – User’s Guide Request to insert exclusive or same type Eco-Solvent Plus ink cassettes Either ink cassettes other than the exclusive type. Make sure exclusive ink cassettes of the same type are loaded. Not Original ink Low ink warning [YMCK] s ink Near End No ink [YMCK] No ink No Eco-Solvent Plus ink cassette The remaining ink is low. Prepare a new ink cassette of the colour that is displayed.
Rockhopper 38 – User’s Guide 6.11.2. Data Errors and Countermeasures Data errors occur when there is a fault in communication between the printer and the application or computer. There are three types of data error: ¾ Errors related to communication conditions ¾ Errors caused by faulty handshaking ¾ Escape sequence command format errors The beeper gives three long beeps when a data error occurs. Note: The command that caused the error may be shown enclosed in brackets in the data error message.
Rockhopper 38 – User’s Guide 6.11.3. Command Errors and Countermeasures Command errors occur during the processing of command data received from the application or computer. If the printer's command set-up differs from the type of command data sent from the application or computer If there is a grammatical error in the command data sent from the application or computer The beeper gives three long beeps when a data error occurs.
Rockhopper 38 – User’s Guide 6.11.4. Errors requiring a Restart Errors requiring a restart are fatal to the operation of the printer. The power to the printer must be switched off and the printer must be restarted. They are caused by an obstruction to the printer drive or damage related to a printer board. When an error requiring restart occurs, the printer behaves as follows. 1. Drive power is shut down automatically. 2. All LEDs on the operation panel flash and the beeper sounds continuously.
Rockhopper 38 – User’s Guide Note: When an error occurs in the XY drive systems, check for an obstruction in the XY drive systems. If there is an obstruction, remove it before the power is switched on again. Sensor detection error A sensor cannot be detected. E075 Error Abnormal Sensor An error has occurred when writing to the flash ROM. NVRAM error E129 Error NVRAM A flash ROM sum-check error has occurred.
Rockhopper 38 – User’s Guide Bus exception error A bus exception error has occurred in the CPU. E016 CPU Err [06] Bus exception error A bus exception error has occurred in the CPU. E016 CPU Err [07] System call exception error A system call exception error has occurred in the CPU. E016 CPU Err [08] Break point exception error A break point exception error has occurred in the CPU. E016 CPU Err [09] Reserved command exception error A reserved command exception error has occurred in the CPU.
Rockhopper 38 – User’s Guide 6.12 HEATER ERROR MESSAGES Errors caused by the heater system. 6.12.1 Automatic Check The heater system has been equipped with an automated diagnostics system to determine if it is safe to activate the heaters or to determine if there is a problem. Immediately after a power on cycle, the system will perform the following tests: 1) AC Connected Check During this test it is determined if the mains are connected to the heater board.
Rockhopper 38 – User’s Guide 6.12.2 Error Messages Message Front L Sens Err Front R Sens Err Fixer L Sens Err Fixer R Sens Err Front Both Error Fixer Both Error Fro L, Fix L Err Fro R, Fix L Err Fro L, Fix R Err Fro R, Fix R Err Fr L&R, Fx L Err Fr L&R, Fx R Err Fr L, Fx L&R Err Fr R, Fx L&R Err All Sensor Error AC Not Present Safety Cool Down Wait..., Restart Cool Down Done Please Restart Strips Testing Could Not Be Run Please Check Sensors Connect Temperature too high for strip testing, test is skipped.
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Rockhopper 38 – User’s Guide 7. APPENDIX This chapter describes the specifications of the Rockhopper 38 printer, the RS-232C, Centronics and network specifications. 7.1.
Rockhopper 38 – User’s Guide 7.2. INTERFACE SPECIFICATIONS a. RS-232C interface specifications: Use Port: Baudrate: Format Synchronism: Communication: Data Length: Stop Bit: Parity: Handshake: Connector Pin No: Port1 4800bps, 9600bps, 19200bps, 38400bps ASCII Double communication 7bits, 8bits 1bits, 1.5bits, 2bits None / Even / Odd Off (Hard wired), X on / X off, ENQ/ACK Table of RS-232C interface pin numbers and signals Pin No.
Rockhopper 38 – User’s Guide b. RS-232C Cable connection: RS-232C Cross cable connection (RSC-40X) RS-232C 25 Pin shield (5570/25S) RS-232C 25 Pin connector Female Screw (Inch screw) RS-232C 25 Pin connector Male Screw (mm screw) RS-232C 9 Pin connector Female Screw (Inch screw) RS-232C 9 Pin connector Male Screw (mm screw) RS-232C 9 Pin shield (5570/09S) Page 139 AP-75038, Rev. 1.0.
Rockhopper 38 – User’s Guide c. Centronics (Bi-directional parallel interface: IEEE1284) specifications: Mode Port Data Length Transmission Direction Connector Pin N°. Compatible, Nibble, ECPmode Port2 8bits Uni-direction (receiving only), Bi-direction Table of Parallel interface pin numbers and signals Pin No.
Rockhopper 38 – User’s Guide 7.3. INSTALLATION OF NETWORK INTERFACE BOARD The standard interface for the Rockhopper printer has a parallel Centronics compatible interface as standard equipment. The network interface board, RJ8-ETH14, for connection to Ethernet is also available as an option. The following procedure explains how to install the network interface board. Caution: ¾ The power to the Rockhopper must be switched off and the power cord removed before the network interface board is installed.
Rockhopper 38 – User’s Guide 7.4. MEMORY EXTENSION All Rockhopper 38 printers come standard with a memory of 8 MB but this can be extended by fitting up to two optional 16 MB (SIM16M) or 32 MB (SIM32M) memory boards (sold separately). Caution: When installing optional memory, make sure that the Rockhopper 38 printer is switched off and the power cable is disconnected. To install optional memory proceed as follows: Remove roll paper and scroller from the printer.
Rockhopper 38 – User’s Guide If only one optional memory chip is to be added, it should be inserted in slot 1 on the lower right of the board with the nicked end of the chip at the right hand end of the slot. If two chips are to be added, they should be inserted in slot 1 and slot 2 with the nicked ends of the chips at the right hand ends of the slots. Slot 1 Slot 2 Additional Memory Nicked End Return the board box to its original position. Page 143 AP-75038, Rev. 1.0.
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