User`s guide

Rockhopper II series printers – User’s Guide
139
AP-75095, Rev. 2.1, 18/08/2005
(6) Printing position is not correct (some positions are not printed.)
No. Possible cause Solutions References
1 The loading position of the media
is not correct.
Load the media correctly. Refer to ‘Loading media’
2 You used the scale or mirror
setting.
Turn off the scale or
mirror setting, or make the
setting again.
Refer to ‘Menu setup on the
operation panel’
3 You set the origin or starting
position.
Turn off the origin or
starting position setting, or
make the setting again.
Refer to ‘Menu setup on the
operation panel’
(7) Media jams occur frequently.
Notes :
We cannot ensure correct media feeding with media other than recommended media.
No. Possible cause Solutions References
1 You did not use recommended
media.
Use recommended media. Refer to ‘Media type’
2 You used the printer in an
environment other than the
specified environment.
Use the printer in the
specified environment.
Refer to ‘Cautions on handling
media’
3 You used old media.
4 You used folded, creased, or
curled media.
Replace with new media. Refer to ‘Replacing media’
5 Check the media for curling or
liftoff.
Use the recommended
media.
When using media other
than recommended
media, set the following
items in the media setting
menu.
• Media
• HeadHeight
• Stiff
Refer to ‘Media type’
Refer to ‘Menu setup on the
operation panel’
(8) Roll media cannot be cut correctly.
No. Possible cause Solutions References
1 The edge of the cutting blade is not
sharp.
Replace the cutting blade. Refer to ‘Replacing the cutting
blade’
2 The roll media has static electricity. Remove the static
electricity on the roll
media.
-
3 Media is too heavy to cut
automatically.
Cut the media manually.