User`s guide

Rockhopper II series printers – User’s Guide
138
AP-75095, Rev. 2.1, 18/08/2005
(3) The printer does not work after data has been sent from a computer.
No. Possible cause Solutions Reference
1 You did not connect the interface
cable.
Connect the interface
cables.
Refer to ‘Connecting the
Centronics interface’
Refer to ‘Connecting the network
interface’
2 One or more ink cassettes have
not been installed.
Install (an) ink cassette(s). Refer to ‘Installing ink cassettes’
3 Ink cassette is empty. Replace the ink cassette. Refer to ‘Replacing ink cassettes’
(4) The printer does not print and an error is generated after data has been sent from a
computer.
No. Possible cause Solutions References
1 The model setting of the computer
is not correct.
2 The interface setting or command
mode on computer and printer do
not match.
Make sure that the model
settings on computer and
printer are the same.
Refer to ‘Connecting the printer to
your PC’
(5) Printouts are partially blurred or missing.
Notes :
You may not obtain reasonable quality with media other than recommended media.
No. Possible cause Solutions References
1 The media is damped.
2 You used folded, creased or curled
media.
Replace with new media. Refer to ‘Replacing media’
3 Check the media for curling or lift
off.
Use the recommended
media.
When using media other
than recommended media,
set the following items in
the media setting menu.
• Media
• HeadHeight
• Stiff
Refer to ‘Media type’
Refer to ‘Menu setup on the
operation panel’