Rockhopper II Series printer User’s Guide MUTOH EUROPE N.V. AP-75095, Rev : 2.
Rockhopper II series printers – User’s Guide 2 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide COPYRIGHT NOTICE COPYRIGHT © 2004 Mutoh Europe N.V. All rights reserved. This document may not be reproduced by any means, in whole or in part, without written permission of the copyright owner. This document is furnished to support the Mutoh Rockhopper II Series Printer.
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Rockhopper II series printers – User’s Guide Dear Customer, The Rockhopper II Eco-Solvent Plus printer series are offered in three different models, i.e. 50.11” (1273 mm), 65.07” (1651 mm) and 88.18” (2280 mm). Printing widths are respectively 1263 mm, 1641 mm and 2250 mm. Equipped with a new set of 360 nozzles/colour piezo-electric drop-on-demand inkjet heads, the Rockhopper II combines high speed and high quality printing, with top production speeds of more than 30 m² per hour.
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Rockhopper II series printers – User’s Guide TABLE OF CONTENTS 1. Safety Instructions .......................................................................................................................13 1.1. Introduction.............................................................................................................................13 1.2. Warnings, Cautions and Notes................................................................................................13 1.3.
Rockhopper II series printers – User’s Guide 4. Preparing for a job.......................................................................................................................45 4.1. Introduction.............................................................................................................................45 4.2. Connecting the power cable....................................................................................................45 4.3. Connecting the foot switch ...........
Rockhopper II series printers – User’s Guide 5.4.13. Heater menu ...................................................................................................................84 5.4.14. Drier menu .....................................................................................................................85 5.4.15. Fixer menu .....................................................................................................................85 5.4.16. Post Fixer menu ..........................
Rockhopper II series printers – User’s Guide 5.4.62. Version menu ...............................................................................................................107 5.4.63. Utility menu .................................................................................................................107 5.4.64. ErrorDisplay menu.......................................................................................................108 5.4.65. Media detection menu................................
Rockhopper II series printers – User’s Guide 6. Troubleshooting .........................................................................................................................137 6.1. Introduction...........................................................................................................................137 6.2. Failures and malfunctions of the printer ...............................................................................137 6.3. Error messages .............................
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Rockhopper II series printers – User’s Guide 1. SAFETY INSTRUCTIONS 1.1. INTRODUCTION This chapter explains the meaning of safety terms for personnel who operate this equipment, important safety instructions, and the positions of the warning labels. Important : • Be sure to follow all instructions and warnings in this manual when using the equipment. 1.2.
Rockhopper II series printers – User’s Guide ¾ Do not connect earth cables in the following areas. • Gas pipes → Doing so may cause fire or an explosion. • Earth terminals for telephone line or lightening rod → Doing so may cause a large flow of voltage if lightening occurs. • Water pipes or faucets → If there is a plastic part in the pipe, the earth will not work properly. ¾ Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets.
Rockhopper II series printers – User’s Guide ¾ Do not use thinner, benzene, alcohol or other active agents. Doing so may result in damage or paint peeling from the casing. ¾ Be careful not to spill water inside the printer. Doing so may result in a short circuit. ¾ Be careful not to touch the heaters during or after operation. Doing so may result in burns. ¾ Only use Eco-Solvent Plus ink and appropriate cleaning liquid. Using other ink (e.g. dye or pigment) will cause permanent damage to the printer.
Rockhopper II series printers – User’s Guide 1.4. WARNING LABELS The handling, attachment locations, and types of warning labels are explained below. Warning labels are attached on areas which require attention. Read and understand the positions and contents thoroughly before performing your work. 1.4.1. Handling the warning labels Be sure to note the following when handling the labels. Notes : • • • Make sure that all labels can be recognized.
Rockhopper II series printers – User’s Guide No. 1 Type CAUTION VORSICHT ATTENTION > Do not open the front cover or touch the media during printing.This will result in poor image quality. > If no printing is to be done for some time, remove the media and put the hold lever in the up position. Otherwise the media may lift up and become wrinkled and you will not be able to obtain good printing results. > Öffnen Sie wärhend des Druckens die Frontabdeckung nicht und berühren Sie das Druckmaterial nicht.
Rockhopper II series printers – User’s Guide 1.4.2.2. Location and types of warning labels on back part. No. 3 Type CAUTION THIS UNIT HAS TWO POWER SUPPLY CORDS, WHEN WiNDING UNIT IS PROVIDED. TO REDUCE THE RISK OF ELECTRICAL SHOCK, DISCONNECT ALL POWER SUPPLY CORDS BEFORE SERVICING. 18 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide 1.5. OPERATION PROCEDURE LABELS The handling, attachment locations and types of operation procedure labels are explained below. Your printer has labels, which explain the operations that require particular care. Read and understand the locations and contents of these labels thoroughly before performing your work. No.
Rockhopper II series printers – User’s Guide 1.6 LABELS IN FUNCTION OF TRANSPORTATION Nr. 1 2 3 4 5 Description BEFORE powering on printer, REMOVE clamp from waste tubes: On right bottom side of machine! Remove dummy cassettes before powering on the printer. BEFORE powering on printer; REMOVE clamps from waste tubes You can also find a label on each of the 8 dummy cassettes: Dummy cassette, please remove before powering on the printer. BEFORE powering on printer, REMOVE dummy cassettes.
Rockhopper II series printers – User’s Guide 2. PRODUCT OVERVIEW 2.1. INTRODUCTION This chapter explains the features, part names, and functions of the printer. 2.2. FEATURES The features of the printer are explained below. (1) High speed output 3 models feature new print heads and achieve high speed printing. They also offer printing widths up to 1263 mm in Rockhopper II-50 (50 inch), 1643mm in Rockhopper II-64 (64 inch) and 2230 mm in Rockhopper II-87 (87 inch).
Rockhopper II series printers – User’s Guide 2.3. PART NAMES AND FUNCTIONS Part names and functions are explained below. 2.3.1. Front No. 1 Name Operation panel 2 3 Ink compartment Front cover 4 Pressure rollers 5 Maintenance cover 6 Stand 7 Media cut groove 8 Cassette cover 9 10 Foot switch Paper Guide Function This panel is used to set operational conditions, the status of the printer and other functions. This is the place for installing ink cassettes.
Rockhopper II series printers – User’s Guide 2.3.2. Back No. 1 2 3 4 5 6 7 8 Name AC inlet Interface connector Foot switch connector Insertion slot Interface slot 1 Interface slot 2 Interface slot 3 Hard disk slot 9 Nameplate rating 10 Rear Heater Function This is the inlet interface to which the power plug is connected. This is the connector to which the interface cable is connected. This is the connector to which the foot switch cable is attached.
Rockhopper II series printers – User’s Guide 2.3.3. Position and function of the heating elements Notes : • To verify if your printer is equipped with 2 or 4 heaters, please refer to the chapter “Appendix”. 2.3.3.1. Rockhopper II 2 heater printers Heater element Pre-heater (Heater A) Temperature 20 – 50°C Function → Open the pores to make the media more receptive for eco-solvent plus ink. Dryer (Heater D) 20 – 50°C → Applying heating immediately after printing improves ink/media anchorage.
Rockhopper II series printers – User’s Guide 2.3.3.2. Rockhopper II 4 heater printers Heater element Pre-heater (Heater A) Temperature 20 – 50°C Function → Open the pores to make the media more receptive for eco-solvent plus ink. Fixer (Heater B) 20 – 70°C → To establish optimum fixation onto the media (coated and uncoated). → Optimizes the dot gain control. Post-Fixer (Heater C) 20 – 70°C → The post-fixer finalizes the fixation process and helps to make the prints touch-dry.
Rockhopper II series printers – User’s Guide 2.3.4. Operation panel The operation panel is used to set operational conditions, display the status of the printer, and set other functions. The names and functions of the operation keys and status lamps are explained below. (1) Operation keys No. 1 2 3 4 5 6 Name [POWER] key [F1] key [F2] key [F3] key [F4] key [MENU ↑] key 7 [MENU ↓] key 8 [ENTER] key Normal Turns the printer on and off. Executes the function assigned to F1.
Rockhopper II series printers – User’s Guide (1) LCD monitor and status lamps No. 10 Name LCD monitor Colour - 11 POWER lamp Green 12 ERROR lamp Red 13 DATA lamp Orange 14 MEDIA SET lamp Orange Status ON OFF Flashing OFF ON Flashing OFF ON OFF 15 ROLL lamp Orange 16 SHEET lamp Orange HEATER lamp Orange 17 ON OFF ON OFF ON Flashing OFF Function The monitor displays the operation status and error messages of the printer. The printer is on. The printer is off.
Rockhopper II series printers – User’s Guide 2.4. PRINTER STATUS The status of the printer is explained below. 2.4.1. Normal Indicates that the printer can draw print data when media is loaded. You can also make settings concerning printing using the operation panel. The contents displayed on the LCD monitor of the operation panel is as follows. 1→ 2→ 4→ 6→ No.
Rockhopper II series printers – User’s Guide 2.4.3. Changing the printer status To change the printer status, follow the steps below. (1) Changing the status from normal to the setting menu display Press either [MENU Ç] or [MENU È] on the operation panel when the printer is in normal status. ¾ The display of the operation panel changes to the Setting menu display. Notes : • Refer to "Setup menu" for details of the setting menu.
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Rockhopper II series printers – User’s Guide 3. SETTING UP THE UNIT 3.1. UNPACKING The unpacking procedure is described below. The product is sent to the user in 2 boxes, 1 for the main unit and the other for the stand. Caution : • • When unpacking this product, always work with at least 4 people. When removing this product from the packaging box, always remove the vinyl plastic, and hold on the side of the product.
Rockhopper II series printers – User’s Guide Step 4 : Remove the outer boards and take out the accessory box and the packaging box of the waste fluid tank. 1. Outer board 3. Packaging box of the waste fluid tank 2. Accessory box 3.1.2. Unpacking stand packaging box Unpack the package of the stand according to the following procedure. Step 1 : Move the packaging of the stand to the location to unpack. Step 2 : Open the package and take out the foot, stay and the four packaging materials. 1. Stay 3.
Rockhopper II series printers – User’s Guide 3.2. VERIFICATION OF PACKAGED ITEMS After unpacking the packaging box, inspect if the unit is not damaged and that all necessary parts are present. Notes : • • The contents of the packages may be different depending on the market where they are used. Contact your local MUTOH dealer for details. If any part is missing or broken, contact either of the following: o The shop where you bought your MUTOH printer. o Your local MUTOH dealer. 3.2.1.
Rockhopper II series printers – User’s Guide 3.2.2. Accessories box 1 2 3 4 5 6 Power cable Tube clamp Foot switch Hexagon socket head cap screw (M6 x 30) Hexagon socket head cap screw (M6 x 16) Assembly tool (Hexagon wrench: diagonal diameter 5mm) 1 2 1 8 7 8 9 10 Cable clamp Screw driver User's Guide Quick Start Manual 8 11 Installation sheets 2 Foot 3 1 1 1 1 3.2.3. Stand packaging box 1 Stay 1 set 34 2 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide 3.3. ASSEMBLY The assembly of this product is described below. Caution : When assembling this product, always work with at least 4 people or more. 3.3.1. Assembling the stand Assemble the stand according to the following procedure. Step 1 : Place the stand upside down as shown in the figure. Step 2 : 2. Install the foot to the stay according to the following procedure. A): Attach two feet on the bottom of the stay as shown.
Rockhopper II series printers – User’s Guide 3.3.2. Installing the stand Install the stand to the main unit according to the following procedure. Step 1 : Place the stand with its feet on the floor. Step 2 : Lift up the main unit with at least four persons by holding it by the handles. Step 3 : Place the main unit on the stand. 1. Stand 3. Handle 2. Main unit Step 4 : Attach the hexagon socket head cap screws (M6 x 16: 8) to the stand.
Rockhopper II series printers – User’s Guide 3.3.3. Fixing the printer body onto the stand After installation of the unit onto the stand, please check if there is no gap between the printer body and the stand. When you notice that there is a gap between the printer body and the stand, please follow the instructions mentioned below to minimize this gap. Notes : Please find enclosed three types of spacers. • 5 pieces : 0.3 mm spacer • 5 pieces : 0.5 mm spacer • 5 pieces : 1.
Rockhopper II series printers – User’s Guide 3.3.4. Removal of protective packaging material Protective packaging material is attached on following locations of this product. Remove all protective packaging material according to the following procedure. Step 1 : Remove tape from all parts of the product. Step 2 : Remove the two anti-rubbing materials on the top of the main unit. 1.
Rockhopper II series printers – User’s Guide B): Remove the two wing bolts. C): Remove the head unit fixture material. 1. Wing bolt 2. Head unit fixture material D): Close the front cover. 1. Front cover Step 4 : Removal of protective packaging material is completed. 3.3.5.
Rockhopper II series printers – User’s Guide 3.4. HOW TO MAKE YOUR PRINTER OPERATIVE The installation Eco-Solvent Plus ink cassettes for the first time into the unit is explained below. Caution : ¾ When handling Eco-Solvent Plus ink cassettes, be careful that ink does not get in your eyes or on your skin. However, if this happens, flush immediately with water. Otherwise, your eyes may become congested or inflamed slightly. If you feel discomfort, consult a doctor immediately.
Rockhopper II series printers – User’s Guide 1. Ink compartment 2. Ink configurations 1. Ink cassette slot 2. Cleaning cassette The display will show the following message. Ink refill rest 11 min Please note that you have to wait 1 minute if the display mention 0 minutes. Ink refill rest 0 min Step 4 : The display will show the following message. Empty the waste Bottle. Please empty Waste ink tank Step 5 : After emptying the Waste Bottle following message will be shown.
Rockhopper II series printers – User’s Guide Please insert New ink [ALL] Step 7 : Insert the requested configuration of Eco Solvent Plus ink cassettes. • The ink cassette must be put in a specific slot according to the type and colour used. • Insert the cassette with the arrow mark face-up and pointing to the rear of the printer. • Insert the cassette as far as possible. Step 8 : 1. Ink compartment Step 9 : After inserting the ink cassettes, following message will be shown.
Rockhopper II series printers – User’s Guide 3.5. INSTALLATION Product installation is explained below. 3.5.1. Choosing a place for the printer Install the unit on a proper location referring to the following. Important : • • • • Do not place the printer on a location under the following conditions. Doing so may cause the product to fall, become damaged, or cause injury.
Rockhopper II series printers – User’s Guide 3.5.1.2. Required space Install the product on a flat surface that fulfills the following conditions. Notes : • Refer to “Product Specifications” of the User's Guide for the information of the product. a=1000mm b=1000mm c=2500mm d=600mm e=1250mm 3.5.2. Installing the printer To install the product, follow the steps below. Step 1 : Move the product to where it will be installed. Step 2 : Lock the casters.
Rockhopper II series printers – User’s Guide 4. PREPARING FOR A JOB 4.1. INTRODUCTION The procedures needed before using the printer are explained below. 4.2. CONNECTING THE POWER CABLE The connection procedure for the power cable is explained below. Important : • • • Make sure that the distributed power cable is used. Use of a different cable may result in electric shock or fire. Do not use a damaged power cable. Doing so may result in electric shock or fire.
Rockhopper II series printers – User’s Guide To connect the power cable, follow the steps below. Step 1 : Make sure the printer is off. Notes : • Step 2 : When the operation panel is in the following condition, the power is ON. Press the key again to turn the power OFF. o The POWER lamp is lit (green). Plug the power cable to the AC inlet on the back of the printer. 1. AC inlet 2. Power cable 46 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide Step 3 : Plug the cable correctly to the outlet. Important : • • • • • Do not attempt to plug in electrical plugs with wet hands. Doing so may result in electrical shock. Be sure to use the specified voltage (AC 100V-120V/220V-240V). Otherwise, electrical shock or fire may occur. Use electricity directly from a power outlet (AC 100V-120V/220V-240V). Do not put many loads on one electrical output. Otherwise, heat may be generated and cause fire.
Rockhopper II series printers – User’s Guide 4.3. CONNECTING THE FOOT SWITCH The connection procedure for the foot switch is described below. If the pressure roller needs to be raised or lowered, it is possible to control this motion from the foot switch, instead of doing so at the operation panel. Caution : • When handling the foot switch, be aware of the following: o Do not place anything heavy on the foot switch. o Do not bend the cable of the foot switch with force and do not pull.
Rockhopper II series printers – User’s Guide 4.4. TURNING THE POWER ON/OFF The method to turn the power ON or OFF is described below. Caution : • Before powering ON the unit, make sure the waste bottle is installed. 4.4.1. Turning the power ON Turn the power of the unit ON according to following procedure. Step 1 : Press the [POWER] key of the operation panel, to turn the unit ON. ¾ The POWER lamp of the operation panel will light (green). Step 2 : The unit will initial startup operations.
Rockhopper II series printers – User’s Guide Notes : • Step 3 : When the operation panel is in the following condition, the power is ON. Press the key again to turn the power OFF. o The POWER lamp is lit (green). Following message is displayed for 3 seconds on the operation panel. Notes : • If pressing the [POWER] key on the operation panel by mistake, press the [POWER] key again while the following message is displayed. Power OFF Step 4 : The product will perform the power OFF operation.
Rockhopper II series printers – User’s Guide 4.5. INSTALLING ECO-SOLVENT PLUS INK CASSETTES The installation of Eco-Solvent Plus ink cassettes for the first time into the unit is explained below. Caution : • Before powering ON the unit, make sure the waste bottle is installed. Caution : ¾ When handling Eco-Solvent Plus ink cassettes, be careful that ink does not get in your eyes or on your skin. However, if this happens, flush immediately with water.
Rockhopper II series printers – User’s Guide Step 3 : Power ON the unit. The display will request to insert the Cleaning Cassettes. ¾ Install the 8 NEW Cleaning Cassettes (related to the requested ink configuration). 1. Ink compartment 1. Ink cassette slot 2. Cleaning cassette The display will show the following message. Ink refill rest 8 min Please note that you have to wait 1 minute if the display mention 0 minutes. Ink refill rest 0 min Step 4 : The display will show the following message.
Rockhopper II series printers – User’s Guide Step 6 : After removing the Cleaning Cassettes, following messages will appear on the display. Please insert New ink [ALL] Step 7 : Insert the requested configuration of Eco-Solvent Plus ink cassettes. 1. Ink compartment Step 8 : After inserting the ink cassettes, following message will be shown. Ink refill rest 8 min Please note that you have to wait 1 minute if the display mention 0 minutes.
Rockhopper II series printers – User’s Guide 4.6. MEDIA HANDLING Media handling, attaching media, and setting media type are explained below. 4.6.1. Loading sheet media The procedure for loading sheet media is explained below. You can use the following sheet media with your printer. 50” model A4 to 1273 mm max. Width Length 64” model A4 to 1651 mm max. 1300 mm max. 87” model A4 to 2240 mm max. To load sheet media, follow the steps below.
Rockhopper II series printers – User’s Guide Notes: • When raising or lowering the pressurize rollers, you can use the foot switch instead of the operation panel. 1. Foot switch Step 5 : Open the front cover. Caution : • Be careful not to pinch your fingers when opening and closing the front cover. 1. Front cover Step 6 : Load the sheet media into the insertion slot at the front of the printer. 55 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide 1. Sheet media Step 7 : 2. Insertion slot Set the right edge of the media so that it is parallel with the media setting position. Notes : • • The media set position is a guideline for setting up the media. If the right edge of the sheet media is 5 mm or more from the media setting position, a media set error may occur if the media is not detected. Make sure to set the right edge of the sheet media within 5 mm of the media setting position. 1.
Rockhopper II series printers – User’s Guide 1. Front cover Step 10 : The media initial menu is displayed on the operation panel. Notes : • To change the media type, follow the directions in "Setting media type". * PaperInitialMenu * F3 → LeverUp F2, F4 → ENTER or F3 Roll ← F2 User1 ← F4 4.6.2. Loading roll media To load roll media, please follow the instructions in the User’s Guide “Handling roll media on a Falcon II series printer and Rockhopper II series printer”.
Rockhopper II series printers – User’s Guide Notes : • Step 2 : Refer to following sections to load media : o Loading media Press one of the following keys on the operation panel, and select the current media type.
Rockhopper II series printers – User’s Guide 4.7. TESTPRINTING Follow the steps below to do a test print and confirm if your printer operates correctly. Step 1 : Turn the power of the unit ON, and load the media. Step 2 : Make sure that your printer is in normal status. Step 3 : Press either the [MENU ↑] key or [MENU ↓] key on the operation panel. ¾ The setup menu is displayed. * SetupMenu * InkStatus F3 → TestPrint Step 4 : OriginSet MediaSet (1/6) Press the [F3] key on the operation panel.
Rockhopper II series printers – User’s Guide 4.7.1. Setup List Use this function to check the current status of the printer. Notes : • Please attach the SetupPrint data on this page. Notes : • For printing, refer to the following. o Refer to ‘Testprinting’ 60 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide 4.7.2. NozzleCheck Use this function to check if there is any clogging of nozzles, missing dots or faint printing. Notes : • If printing quality declines, or if missing dots are evident after the NozzleCheck, the print heads need to be cleaned. Refer to “Head cleaning" to perform head cleaning. After finishing the head cleaning, perform the NozzleCheck again. Notes : • For printing, refer to the following. o Refer to ‘Testprinting’ 4.7.3.
Rockhopper II series printers – User’s Guide Step 4 : Press either the [F2] key or [F4] key to select the number of the line you choose in the previous step. * HeadA (Uni-D) * 1~7 F2, F4 + ← F2 4 - ← F4 → ENTER Step 5 : Press the [Enter] key on the operation panel to register the setting value of the "Head A". Step 6 : Repeat the steps from 3 to 5 to register all settings followed the "Head A". 4.7.4.
Rockhopper II series printers – User’s Guide 4.7.5. Maintenance record Use this function to check the life cycles of the printer parts. Notes : • • A part's life cycle is shown by the amount of the * mark. When a part's life cycle comes to an end, the * mark reduces. For printing, refer to the following. ‘Testprinting’ 63 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide 4.8. CONNECTING THE PRINTER TO YOUR PC How to connect the printer to your PC. 4.8.1. System requirements To use your printer with the driver, you need a PC that fulfills the following system requirements.
Rockhopper II series printers – User’s Guide 4.8.3. Connecting the Centronics interface The procedure for connecting the Centronics interface is explained below. To connect the printer to your computer, follow the steps below. Step 1 : Turn off the printer and your computer. Step 2 : Plug the cable connector of the interface cable into the interface connector at the back of the printer. Squeeze the wire clips together until they lock into place. 1. Centronics interface connector Step 3 : 2.
Rockhopper II series printers – User’s Guide 4.8.4. Connecting the network interface The procedure for connecting the network interface is explained below. To connect the printer to the network environment, follow the steps below. Caution : • Follow the instructions below when connecting the network interface cable. Otherwise, electrical shock or fire may occur. o Do not touch the connector. o Do not connect the network cable connector to the interface board having different specifications.
Rockhopper II series printers – User’s Guide 5. HANDLING THE PRINTER 5.1. INTRODUCTION This chapter explains how to handle your printer. 5.2. DRAWING FLOW The following flow chart illustrates the procedure for drawing with the printer. Refer to each item as necessary. 1. Make the printing data. Make the printing data using an application software 2. Turn on the printer and load media into the printer. → Refer to ‘Media handling’ → Refer to ‘Using Media’ 3.
Rockhopper II series printers – User’s Guide 5.3. USING MEDIA This section describes details on available media for the printer. 5.3.1. Media type The type and quality of the media affect the results of drawing enormously. Refer to the description below and use the appropriate media for your purpose. The following are the recommended media for the printer. Select the appropriate media for your purpose. Notes : • • For more information about the recommended media, contact your local MUTOH dealer.
Rockhopper II series printers – User’s Guide 5.3.3. Precaution on storing media When storing media, pay attention to the following. Notes : • • • • Do not store media in high temperature, high humidity, or direct sunlight. Store sheet media in the original bag after unpacking. Unused roll media must be removed from the scroller, rewound tightly, and stored in the original wrapping bag and the box. Do not wet media. 5.3.4. The printing area The printing area is shown below.
Rockhopper II series printers – User’s Guide 5.3.5. Media feed compensation Depending on the thickness of media, the media feed amount will change. Printing results may show following symptoms: ¾ Overlapped printing images ¾ White lines on printing image, etc For above cases, adjust media feed compensation value with following procedures. Step 1 : Display Media feed compensation menu on the operation panel by following "Menu setup on the operation panel".
Rockhopper II series printers – User’s Guide Step 4 : When printing by media feed compensation has been finished, press the [CANCEL] key on the operation panel. ¾ The following messages are displayed on the operation panel. * Dist. Adj * Print 1 Print 2 Change ← F2 (1/1) Step 5 : Press the [F2] key on the operation panel. ¾ The following messages are displayed on the operation panel. * Change * 90.00 % - 110.00 % F2, F4 + 110.
Rockhopper II series printers – User’s Guide 5.3.6. Details about Rockhopper II media Eco-Solvent Plus Media List Mutoh offers media specially targeted for outdoor applications, media aimed for indoor applications where long-term indoor lifetime of the output is required and media specially engineered for making colourful banners.
Rockhopper II series printers – User’s Guide 5.4. MENU SETUP ON THE OPERATION PANEL This section describes how to make the Menu settings on the operation panel, and setup items. Follow the steps below to make the Menu settings. Step 1 : Make sure that the operation panel is normal. Ready to print Heaters Cut&Feed User1 Step 2 : Cleaning Lever Up xxxm Press the [MENU↑] or [MENU↓] key. ¾ The screen shows following Menu.
Rockhopper II series printers – User’s Guide 5.4.1. Setup menu This section describes each setup menu of the printer. * SetupMenu * F1 → Ink Status F3 → TestPrint OriginSet ← F2 MediaSet ← F4 (1/7) * SetupMenu * F1 → PrintMode F3 → Layout Command ← F2 Function ← F4 (2/7) * SetupMenu * F1 → RollSetup F3 → Network Centro. ← F2 (3/7) * SetupMenu * F1 → Utility F3 → Initial FileMng. ← F2 (4/7) * SetupMenu * F1 → DataDump InkManager ← F2 (5/7) * SetupMenu * F1 → CutterChg. F3 → TankChg.
Rockhopper II series printers – User’s Guide Setup items Setup menu (1/7) Parameters Ink status Description Displays the information (ink status) for each ink cassette installed in the ink cassette slot. Refer to ‘Ink status menu’ Sets the printing start position (origin) for printing data. Refer to ‘Origin setup menu’ Performs test printing. Refer to ‘Test print menu’ Makes various media settings. Refer to ‘Media setup menu’ Makes various print mode settings.
Rockhopper II series printers – User’s Guide 5.4.2. Ink status menu Displays the information (ink status) for each ink cassette installed in the ink cassette slot. * InkStatus * K : + 100 C: +100 W : X 100 W : X 100 Y : + 100 M : + 100 C : + 100 m : + 100 Eco+ Setup items Ink Status Parameters Ink status for the ink cassette slots 1 – 8.
Rockhopper II series printers – User’s Guide 5.4.3. Origin setup menu Sets the printing start position (origin) for printing data. Set this when you want to re-print to blank area of the printed media by changing the layout of the printing data. * Origin * F1 → Forward F3 → Back Parameter → L : 00500.0 Setup items Origin setting Left ← F2 Right ← F4 W : 01000.
Rockhopper II series printers – User’s Guide 5.4.4. Test print menu Perform Test print. * TestPrint * F1 → Setup F3 → Adj. Uni-D NozzleCheck ← F2 Adj. Bi-D ← F4 (1/2) * TestPrint * F1 → Palette Maintenance ← F2 (2/2) Setup items Test print (1/2) Parameters SetupPrint Description Performs setup printing. Refer to ‘Setup List’ Performs nozzle check printing. Refer to ‘NozzleCheck’ Performs accuracy adjustment printing in one direction.
Rockhopper II series printers – User’s Guide 5.4.5. Media setup menu Perform various settings for media. * MediaSet * F1 → Media F3 → TopFeed Setup items Media setting CutSize ← F2 MediaCut ← F4 (1/1) Parameters Type Description Sets the media type used for test printing. Refer to ‘Media type menu’ To set the method for detecting the size of the media when sheet media has been loaded. Refer to ‘Cut size menu’ Sets the amount of media to be fed when printing begins.
Rockhopper II series printers – User’s Guide 5.4.7. User media menu Makes various settings on user defined media. In the User media menu, for each setup value of following printing operation, eight settings of "user media 18" can be set.
Rockhopper II series printers – User’s Guide 5.4.7.2. User media menu Rockhopper II 4H * User 1 * F1 → ThinOut F3 → HeadHeight InkDryTime ← F2 Stiff ← F4 (1/3) * User 1 * F1 → Thick F3 → Drier Heater ← F2 Fixer ← F4 (2/3) * User 1 * F1 → Post Fixer F3 → Dist. Adj HStatus ← F2 (3/3) Setup items User media 1-8 (1/3) Parameters Amount of ink InkDryTime HeadHeight Stiff User media 1-8 (2/3) Thickness Heater User media 1-8 (3/3) Drier Fixer Post Fixer HStatus Dist.
Rockhopper II series printers – User’s Guide 5.4.8. Thin Out: Ink amount menu Sets the amount of ink discharged while printing, according to the media type. * ThinOut * 50% - 100% + ← F2 100% - ← F4 → ENTER F2, F4 Setup items Amount of ink Parameters 50 %-< 100%> Description Use the following keys to change the amount of ink. • [F2] key: Increases the setting value. • [F4] key: Reduces the setting value. • [ENTER] key: Sets the setting value, and moves the screen to the menu of the previous hierarchy.
Rockhopper II series printers – User’s Guide 5.4.10. Head Height menu Sets the distance (head height) between the print head and the media. Head height can be changed to three levels according to media thickness. * HeadHeight * F1 → Low F3 → High Current parameter → - low Setup items HeadHeight Parameters Low Middle ← F2 (1/1) Description Make this setting when using media with a thickness of 80µm (0.08mm) to 300µm (0.3mm). Make this setting when using media with a thickness of 300µm (0.
Rockhopper II series printers – User’s Guide 5.4.12. Thickness menu Sets the media thickness. * Thick * 50 µm – 1500 µm F2, F4 Setup items Thickness Parameters 50µm-<100µm>-1500µm + ← F2 100 µm - ← F4 → ENTER Description Change media thickness by operating the following keys. • [F2] key: to increase the setup value. • [F4] key: to decrease the setup value. • [ENTER] key: to confirm the setup value and to shift to the previous hierarchy menu.
Rockhopper II series printers – User’s Guide 5.4.14. Drier menu Set the temperature of the Drier. * Drier (D) * OFF – 50°C + ← F2 50°C - ← F4 → ENTER F2, F4 Use the [F2] or [F4] key to select the requested temperature for the Drier. Notes : • • The default setting for the drier is set to ‘50°C’. The function of the drier (D) : Heating the printed transfer paper evaporates the water fast enough so that the print is touch-dry when wound.
Rockhopper II series printers – User’s Guide 5.4.16. Post Fixer menu Set the temperature of the Post Fixer. Notes : Please note that this heating element is only available onto the Rockhopper II 4H series printer. * Post Fixer (C) * OFF – 70°C F2, F4 + ← F2 70°C - ← F4 → ENTER Use the [F2] or [F4] key to select the requested temperature for the Post Fixer. 5.4.17. HStatus menu Rockhopper II Check the temperature of the heating elements.
Rockhopper II series printers – User’s Guide 5.4.18. HStatus menu Rockhopper II 4H Check the temperature of the heating elements. Notes : Please note that this heating element is only available onto the Rockhopper II 4H series printer. * HStatus * A: 49 B: 26 C: 27 Heating NOT Ready D : 49 Notes : A stands for the Heater. B stands for the Fixer. C stands for the Post Fixer. D stands for the Dryer. Press the [CANCEL] key to go to the previous menu. 5.4.19.
Rockhopper II series printers – User’s Guide Print2 Performs printing by media feed compensation (for fine adjustment). A correction pattern with a width of ± 0.02% (in steps of 0.01%) is printed around the center of the correction value currently set. Refer to ‘Printing by Media feed compensation menu’ [CANCEL] key: Shifts to the previous hierarchy menu. Refer to ‘User media menu’ - 5.4.20. Change media feed compensation value menu Changes the media feed compensation value. * Change * 90.00% - 110.
Rockhopper II series printers – User’s Guide 5.4.22. Cut size menu When setting sheet media in the tray, set the method for detecting the size of the media. * CutSize * F1 → Auto F3 → Width Current parameter → - Length Setup items Cut Size Length ← F2 (1/1) Parameters Description The length and width of the sheet media is automatically detected. Make this setting when placing normal size sheet media vertically on the tray.
Rockhopper II series printers – User’s Guide 5.4.24. Media cut menu Set media cut method after printing. * MediaCut * F1 → Off F3 → Manual Current Parameter → - Auto Setup items Media cutting Auto ← F2 (1/1) Parameters Auto Description After printing has been completed, the media is sent to the media cut position and is automatically cut. Refer to ‘Cutting media’ Feed media to the media cut position after printing. Use regular cutting blades available from hardware stores.
Rockhopper II series printers – User’s Guide 5.4.26. Printing mode menu To perform various settings for Printing mode. * PrintMode * F1 → PrnMode1 F3 → PrnMode3 Setup items Print mode setup PrnMode2 ← F2 PrnMode4 ← F4 (1/1) Parameters Print mode 1 Print mode 2 Print mode 3 Print mode 4 - Description For each setup value of Printing mode, four settings of "Printing mode 1" - "Printing mode 4" can be set. Refer to ‘Printing mode setup menu’ [CANCEL] key: to shift to the previous hierarchy menu.
Rockhopper II series printers – User’s Guide 5.4.28. Colour mode menu To check the current ink cassette colour mode. [CANCEL] key: to shift to the previous hierarchy menu. Please find below an example. * ColorMode * 6 Col. LcLm - 6 Col. LcLm - (1/1) 5.4.29. Printing quality menu To set printing quality. Select printing quality with consideration to applications of printing data and printing speed.
Rockhopper II series printers – User’s Guide 5.4.30. InterLace Setup menu To set the over printing method (interlace method) for printing. * Interlace * F1 → 1pass F3 → 2pass Current parameter → - 1pass Setup items Interlace method 1passFew ← F2 4pass ← F4 (1/1) Parameters 1 pass 1 pass Few 2 pass 4 pass - Description Over printing is not performed. Only gaps between lines are overwritten. Over-printing is performed twice per 1 line. Over-printing is performed four times per 1 line.
Rockhopper II series printers – User’s Guide 5.4.33. Repeat times menu To set the number of repeats per line of printing. * Count * 1 cnt – 99 cnt + ← F2 1 cnt - ← F4 → ENTER F2, F4 Setup items Times Parameters to 99 times Description To change repeat times by operating the following keys: • [F2] key: Increases the setup value. • [F4] key: Decreases the setup value. • [ENTER] key: To confirm the setup value, to shift to the previous hierarchy menu.
Rockhopper II series printers – User’s Guide 5.4.36. Command setup menu To perform various settings for printer commands. * Command * F1 → Command F3 → Position Step ← F2 Terminator ← F4 (1/2) * Command * F1 → Resolu. F3 → Overwrite Setup items Command setup (1/2) OnlineTimer ← F2 Halftone ← F4 (2/2) Parameters Command Description To make the settings for the conditions of printer commands sent from the computer to the product.
Rockhopper II series printers – User’s Guide 5.4.37. Command select menu To make the settings for the conditions of printer commands sent from the computer to the printer. * Command * F1 → ML – GL. GL2 F3 → RTL – PASS Current parameter → - RTL –PASS Setup items Command Parameters MH-GL, GL2 MH-GL2 - ML – GL2 ← F2 (1/1) Description To set to MH-GL, GL2. To set to MH- GL2. To set to RTL-PASS. To shift to the previous hierarchy menu. Refer to ‘Command setup menu’ 5.4.38.
Rockhopper II series printers – User’s Guide 5.4.40. Terminator menu To set the functions for when printing is complete for printer commands included in printing data. * Terminator * F1 → Normal Special ← F2 Current parameter → - Normal Setup items Terminator (1/1) Parameters Normal Description This is used only for printer command functions. The SP0 ;( SP ;) command is recognized as the end of the data. To shift to the previous hierarchy menu. Refer to ‘Command setup menu’ - 5.4.41.
Rockhopper II series printers – User’s Guide 5.4.42. Online time out menu To set time from the moment of receiving termination of printing data sent by computer to the recognition of end of printing data. * OnlineTimer * OFF – 800sec F2, F4 Setup items OnlineTimer Parameters OFF/2sec. - <30sec.> -800sec. + ← F2 30sec - ← F4 → ENTER Description To change the Online time out time by operating the following keys. • [F2] key: Increases the setup value. • [F4] key: Decreases the setup value.
Rockhopper II series printers – User’s Guide 5.4.44. Halftone menu When creating prints of MH-GL/GL2 (vector) data and RTL-PASS (raster) data that has not been converted into binary, to set the gradation sequence representation method. * Halftone. * F1 → Speed F3 → Thin Current parameter → - Speed Setup items Halftone Quality ← F2 (1/1) Parameters Description To use the error diffusion matrix to perform rapid gradation representation.
Rockhopper II series printers – User’s Guide 5.4.46. Layout method menu To set the layout method for printing data. * Direct... * F1 → Command MAX-MIN ← F2 Current parameter → - Command Setup items Layout method (1/1) Parameters Description If there is a page size specification command for the printing data, the media size is determined from the region specified by the page size specification command to position the data.
Rockhopper II series printers – User’s Guide 5.4.49. Function setup menu To perform various settings for processing of printing data. * Function * F1 → CMY→K F3 → Mirror Scale ← F2 (1/1) Setup items Function setup Parameters CMYÆK Description Makes settings for printing method to present black. Refer to ‘CMYÆK menu’ Sets the enlargement and reduction ratios for printing data. Refer to ‘Scale menu’ To draw reversed printing data.
Rockhopper II series printers – User’s Guide 5.4.51. Scale menu To set the enlargement and reduction ratios for printing data. * Scale * 25% - 400% + ← F2 100% - ← F4 → ENTER F2, F4 Parameters 25% - <100%> - 400% Setup items Scale Description Use the following keys to change enlargement and reduction ratios. • [F2] key: Increases the setting value. • [F4] key: Reduces the setting value. • [ENTER] key: Sets the setting value and moves the screen to the menu of the previous hierarchy.
Rockhopper II series printers – User’s Guide 5.4.53. Roll Media setup menu To perform various settings for roll media. * RollSetup * F1 → Disable F3 → Roll2 Setup items Roll media setup Roll1 ← F2 Roll3 ← F4 (1/1) Parameters Disable Roll media 1 Roll media 2 Roll media 3 - Description Set this when roll media setup is not used. For each setup value of roll media, 3 settings of "Roll media 1" - "Roll media 3" can be set.
Rockhopper II series printers – User’s Guide 5.4.56. Network setting menu To make the settings for the network interface. Notes : • • The Network Settings menu is displayed if the network interface board has been installed. Be sure to consult the network administrator before making the settings in the Network Settings menu.
Rockhopper II series printers – User’s Guide 5.4.57. IP address menu To set the IP address of the product. * IPAddress * 000.000.000.000 F1 → ← F3 → → Setup items IP address Parameters <000.000.000.000>223.255.255.254 + ← F2 - ← F4 (1/1) Description Use the following keys to change the IP address. • [F1] key: Moves one digit to the left on the setting value to be changed. • [F2] key: Increases the setting value. • [F3] key: Moves to the right on the setting value. • [F4] key: Reduces the setting value.
Rockhopper II series printers – User’s Guide 5.4.59. Gateway menu The product sets the IP address of the connected gateway. * Gateway * 000.000.000.000 F1 → ← F3 → → Setup items Gateway Parameters <000.000.000.000> 223.255.255.254 + ← F2 - ← F4 (1/1) Description Use the following keys to change the IP address. • [F1] key: Moves one digit to the left on the setting value. • [F2] key: Increases the setting value. • [F3] key: Moves one digit to the right on the setting value.
Rockhopper II series printers – User’s Guide 5.4.62. Version menu The following software versions of the network interface board can be checked. • Main version: software version (Main version) • Sub version: boot version * Version * Current parameter→ Main Ver. 1.00 a Current parameter → Sub Ver. 1.00a Setup items Version Parameters • Main version • Sub version - Description The software version of the network interface board is displayed. - To shift to the previous hierarchy menu.
Rockhopper II series printers – User’s Guide 5.4.64. ErrorDisplay menu To set display method to the operation panel when minor error occurred. * ErrorDisp. * F1 → OFF ON ← F2 Current parameter → - OFF Setup items ErrorDisplay (1/1) Parameters On - Description No ErrorDisplay. To perform ErrorDisplay. To shift to the previous hierarchy menu. Refer to ‘Utility menu’ 5.4.65. Media detection menu When media has been initialized, to perform detection of width and edge of the media.
Rockhopper II series printers – User’s Guide 5.4.66. Power on cleaning menu When cleaning should be performed automatically with the power is turned on. * OnCleaning * F1 → OFF ON ← F2 Current parameter → - OFF Setup items Power on cleaning (1/1) Parameters On - Description Power on cleaning is not performed. Power on cleaning is performed. To shift to the previous hierarchy menu. Refer to ‘Utility menu’ 5.4.67.
Rockhopper II series printers – User’s Guide 5.4.68. Print and wipe menu To take care of possible condensation on the head nozzle plate, it is possible to wipe while printing. *Prn + Wipe* OFF – Low + OFF → ENTER F2 , F4 Parameters OFF High Setup items Print and Wipe Description No wiping during printing After printing 10 passes, wiping cycle will be performed. After printing 16 passes, wiping cycle will be performed. After printing 22 passes, wiping cycle will be performed.
Rockhopper II series printers – User’s Guide 5.4.69. File management setup menu Makes various settings for the processing method of the printing data sent from computer to the installed hard disk in the printer. Notes : • The items on the File Management menu are displayed if a hard disk has been installed. * FileMng. * F1 → WriteMode F3 → Delete Reprint ← F2 Rename ← F4 (1/2) * FileMng.
Rockhopper II series printers – User’s Guide 5.4.70. Write mode menu To set writing method of printing data to the hard disk and printing method. Notes : • • Write mode menu has been displayed if a hard disk has been installed on the product. When writing printing data to the hard disk, be sure to set media in the tray. The printing data is sized to fit the media. If there is no media in the tray, the printing data cannot be written.
Rockhopper II series printers – User’s Guide 5.4.71. Re-print menu Set following items when you want to draw printing data saved in the hard disk. • File name • Printing media number Notes : • • Re-print menu is displayed if a hard disk has been installed on the product. When Reprintting the printing data, • Use media of the same size as the printing data.
Rockhopper II series printers – User’s Guide 5.4.72. File delete menu Set this when you delete printing data saved on the hard disk. Notes : • File delete menu is displayed if a hard disk has been installed. • If you delete a file by the File delete menu, you cannot retrieve that file again. If you want to use the deleted file again, send the printing data to the hard disk again. Re-print menu is displayed if a hard disk has been installed.
Rockhopper II series printers – User’s Guide Setup items Rename Parameters File name Description To select to-be-changed file name by operating the following keys. • [F1] key: Selects file name with back feed way. • [F3] key: Selects file name with forward feed way. • [ENTER] key: Confirms setup value. The following messages are displayed on the operation panel. • [CANCEL] key: Cancels setup value, shifts to the previous hierarchy menu.
Rockhopper II series printers – User’s Guide Setup items Format Parameters No Description Format is not performed. - • [CANCEL] key: Cancels setup value, shifts to the previous hierarchy menu. Refer to ‘File management setup menu’ To perform formatting. Yes * Format * Format Harddisk ENTER or CANCEL Setup items Format Parameters Format will be performed. OK? Description •[ENTER] key: • Product starts formatting. •The following messages are displayed on the operation panel.
Rockhopper II series printers – User’s Guide Setup items Initialize (1/3) Parameters All Description Returns all parameters to the factory setting. Refer to ‘All Initialize menu’ Returns parameters in the media setup menu to the factory setting. Refer to ‘Media setup Initialize menu’ Returns parameters in the print mode menu to the factory setting. Refer to ‘Printing mode initialize menu’ Returns parameters in the command setup menu to the factory setting.
Rockhopper II series printers – User’s Guide 5.4.77. Media setup Initialize menu Setup values of Media setup menu are set to the factory default settings. * MediaSet * F1 → No OK ← F2 Current parameter → - No Setup items Media setup Initialize (1/1) Parameters Description No initialization. OK To perform initialization. - After setting, to shift to the previous hierarchy menu. Refer to ‘Initialize setup menu’ 5.4.78.
Rockhopper II series printers – User’s Guide 5.4.80. Layout Setup Initialize menu Setup values of Layout Setup menu are set to the factory default settings. * Layout * F1 → No OK ← F2 Current parameter → - No Setup items Layout Setup Initialize (1/1) Parameters Description No initialization. OK To perform initialization. - After setting, to shift to the previous hierarchy menu. Refer to ‘Initialize setup menu’ 5.4.81.
Rockhopper II series printers – User’s Guide 5.4.83. Centronics Initialize menu Setup values of Centronics menu are set to the factory default settings. * Centro. * F1 → No OK ← F2 Current parameter → - No Setup items Centronics Initialize (1/1) Parameters Description No initialization. OK To perform initialization. - After setting, to shift to the previous hierarchy menu. Refer to ‘Initialize setup menu’ 5.4.84.
Rockhopper II series printers – User’s Guide 5.4.86. File management Initialize menu Setup values of File management menu are set to the factory default settings. * FileMng. * F1 → No OK ← F2 Current parameter → - No Setup items File management initialize (1/1) Parameters Description No initialization. OK To perform initialization. - After setting, to shift to the previous hierarchy menu. Refer to ‘Initialize setup menu’ 5.4.87.
Rockhopper II series printers – User’s Guide 5.4.89. Ink Manager menu To perform a ‘Head Wash’, “Ink load’ or ‘Ink Change’. * Ink Manager * F1 → HeadWash F3 → InkLoad Setup items Ink Manager InkChange ← F4 (1/1) Parameters Head Wash Description To perform a head cleaning. Ink Load To load ink. Ink Change - To change ink type. • [CANCEL] key: shift to the previous hierarchy menu. Refer to ‘Setup menus’ 5.4.90. Head Wash menu To perform a head wash to remove all ink of the ink supplying system.
Rockhopper II series printers – User’s Guide 5.4.91. Ink Load menu To load ink. * InkLoad * F1 → Start Stop ← F2 (1/1) Setup items Ink Load Parameters Start Description Starts the ink load process of 8 minutes. Stop - Stops the ink load process. • [CANCEL] key: shift to the previous hierarchy menu. Refer to ‘Setup menus’ 5.4.92. Ink Change menu To perform an ink change. * InkChange * F1 → No Yes ← F2 (1/1) Setup items Ink Change Parameters No Description Do not perform an ink change.
Rockhopper II series printers – User’s Guide 5.4.93. Cutter change menu Makes the setting to replace the cutting blade. Notes: • Refer to "Replacing the cutting blade" for details regarding the procedure for manually changing the cutting blade * CutterChg. * F1 → No Yes ← F2 Current parameter → - No Setup items Cutter change (1/1) Parameters No Description Do not change the cutting blade. To shift to the previous hierarchy menu. Refer to ‘Setup menu’ To change the cutting blade.
Rockhopper II series printers – User’s Guide 5.4.95. Tank change menu To change the waste fluid tank. Set when changing the waste fluid tank. Notes : • Refer to "Replacing the waste liquid tank" for details regarding the procedure for changing the waste fluid tank. Changed wasted ink tank? ENTER or CANCEL Setup items Tank change Parameters Cancel Description Do not change the tank. To shift to the previous hierarchy menu. Refer to ‘Setup menu’ When tank has been changed.
Rockhopper II series printers – User’s Guide Notes : • The number of the heads refer to the numbers above a nozzle check. If you select Head 1-2, the head moves away from the capping station and the pump motors start turning counter clockwise. On the display following text appears: *TubingFlush* Tubing flushed? → ENTER The pumps turn for a certain time. Press ENTER as they stop. To stop the pump motors earlier, press ENTER during the pump cycle. The following display will appear.
Rockhopper II series printers – User’s Guide 5.5. OPERATING FROM THE OPERATION PANEL This section describes functions operated on the operational panel when the printer is in the normal status. Notes : • For information of the name and function of each key, refer to "Operation panel". 5.5.1. Controlling the heater elements on the Rockhopper II printer If you want to change or check the heater elements, follow the steps below. Step 1 : Press the [F1] key on the operation panel.
Rockhopper II series printers – User’s Guide 5.5.1.1. Change the rear heater temperature To change the temperature of the rear heaters, press the [F1] key on the operation panel. The display will mention the following: * Heater (A) * OFF – 50°C + 50°C → ENTER F2, F4 ← F2 ← F4 Press the [F2] key to decrease the temperature. Press the [F4] key to increase the temperature. Press the [ENTER] key to confirm the requested temperature change.
Rockhopper II series printers – User’s Guide 5.5.2. Controlling the heater elements on the Rockhopper II 4H printer If you want to change or check the heater elements, follow the steps below. Step 1 : Press the [F1] key on the operation panel. ¾ The printer works as follows. F1 → F3 → Ready to Print Heaters Cut&Feed User1 Cleaning LeverUp xxxm ← F2 ← F4 By pressing the [F1] key, you will have direct access to control or change the heaters temperatures.
Rockhopper II series printers – User’s Guide 5.5.2.1. Change the heater temperature To change the temperature of the heater, press the [F1] key on the operation panel. The display will mention the following: * Heater (A) * OFF – 50°C + 50°C → ENTER F2, F4 ← F2 ← F4 Press the [F2] key to decrease the temperature. Press the [F4] key to increase the temperature. Press the [ENTER] key to confirm the requested temperature change. Press the [CANCEL] key to leave the menu without changing the heater settings.
Rockhopper II series printers – User’s Guide 5.5.2.4. Change the dryer temperature To change the temperature of the dryers, press the [F4] key on the operation panel. The display will mention the following: * Drier (D) * OFF – 50°C + 50°C → ENTER F2, F4 ← F2 ← F4 Press the [F2] key to decrease the temperature. Press the [F4] key to increase the temperature. Press the [ENTER] key to confirm the requested temperature change.
Rockhopper II series printers – User’s Guide 5.5.3. Feeding media When you want to feed media forward or backward, follow the steps below: Step 1 : Verify the following regarding the condition of the printer. ¾ It is not currently printing Ready to print Heaters F3 → Cut&Feed User1 Step 2 : Cleaning LeverUp xxxm Press the [F3] key of the operation panel. ¾ To shift to the feed & reel menu. * Cut&Feed * Cut F3 → Forward Step 3 : Backward ← F4 Press the [F3] key or the [F4] key on the operation panel.
Rockhopper II series printers – User’s Guide Notes : • You can also switch the up and down movement of the pressure rollers using the foot switch instead of the operation panel. 1. Foot switch 5.5.5. Print mode check Use the following procedure to check the print mode currently set. Step 1 : Press the [ENTER] key on the operation panel. ¾ The following information is displayed on the operation panel for three seconds. * Printmode * Condition 1→ 2 → Interlace 3 → Direction No.
Rockhopper II series printers – User’s Guide 5.6. OPERATIONS AFTER PRINTING The operations performed after printing, are described here. Caution : • When using the media retainers, do not use the cut function. 5.6.1. Cutting media The media cutting procedure is described below. Roll media is automatically cut after printing when "Auto" is set on the cut media menu and roll media has been set.
Rockhopper II series printers – User’s Guide Step 4 : Press the [F1] key on the operation panel. Media Cut? ENTER or CANCEL ¾ The media is cut at its position when the [ENTER] key has been pressed. Notes : • If the front edge of the roll media is not straight when you load new roll media, you should cut its edge. • Cutting blades are consumable. Replace them at regular intervals following "Replacing the cutting blade". 5.6.2. Media cutting procedure This section explains how to cut the media manually.
Rockhopper II series printers – User’s Guide Step 4 : Press the [F1] key on the operation panel. ¾ The following messages are displayed on the operation panel. *Cut & Feed* Media Cut? ENTER or CANCEL Step 5 : Cut the roll media. Caution : • When cutting roll media, be careful of the following. Incorrect handling can result in injury to the hands and fingers from the razor blade. Step 6 : Press the [ENTER] key of the operation panel. ¾ The unit enters the normal status.
Rockhopper II series printers – User’s Guide 6. TROUBLESHOOTING 6.1. INTRODUCTION This chapter explains troubles that may occur when using the printer and how to solve them. If you encounter an error not described in this chapter, refer to "Error messages" and contact your local MUTOH dealer. Notes : To receive our customer support service, please present your warranty. If you do not present it, you may be changed for the service even if it is within the term of warranty.
Rockhopper II series printers – User’s Guide (3) The printer does not work after data has been sent from a computer. No. 1 Possible cause You did not connect the interface cable. Solutions Connect the interface cables. 2 One or more ink cassettes have not been installed. Ink cassette is empty. Install (an) ink cassette(s). Reference Refer to ‘Connecting the Centronics interface’ Refer to ‘Connecting the network interface’ Refer to ‘Installing ink cassettes’ Replace the ink cassette.
Rockhopper II series printers – User’s Guide (6) Printing position is not correct (some positions are not printed.) No. 1 2 3 Possible cause The loading position of the media is not correct. You used the scale or mirror setting. You set the origin or starting position. Solutions Load the media correctly. References Refer to ‘Loading media’ Turn off the scale or mirror setting, or make the setting again. Turn off the origin or starting position setting, or make the setting again.
Rockhopper II series printers – User’s Guide (9) You cannot perform initial ink charging. No. 1 2 Possible cause The front cover is open or the hold lever is up. Some of the 8 ink cassettes are not loaded properly. Solutions Close the front cover and lower the hold lever. Load all of the 8 cassettes properly. References Refer to ‘Media handling’ Refer to ‘Installing ink cassettes’ (10) Ink is not used though you performed initial ink charge. No. 1 Possible cause The ink cassette is cold or frozen.
Rockhopper II series printers – User’s Guide (12) Media is damaged during media Initial. Notes : Remove the jammed or damaged media. No. 1 2 3 4 5 6 7 Possible cause You did not use recommended media. The loading position of the media is not correct. You did not load the media straight into the printer. Foreign material, such a piece of media, is attached to the pressure rollers. You used the printer in a location with air conditioner or other location not appropriate for the specified environment.
Rockhopper II series printers – User’s Guide (15) Media is crooked while printing. No. 1 2 Possible cause You did not use recommended media. The loading position of the media is not correct. Solutions Use recommended media. References Refer to ‘Media type’ Load the media correctly. Refer to ‘Loading media’ (16) The printer is not connected to a computer using the Centronics interface. No. 1 2 3 4 Possible cause You did not connect the Centronics interface cable correctly.
Rockhopper II series printers – User’s Guide (19) Lines are missing. No. 1 2 3 Possible cause The validity date of the ink cassette has been expired. You did not use recommended media. Did you try minor adjustments for image quality? Solutions Use a new ink cassette. References Refer to ‘Replacing ink cassettes’ Use recommended media. Refer to ‘Media type’ Try minor adjustments for image quality. Refer to ‘Alignment’ Solutions Use recommended media.
Rockhopper II series printers – User’s Guide 6.3. ERROR MESSAGES This chapter explains the messages displayed on the operation panel both when the printer works normally and when an error occurs, and possible solutions. 6.3.1. Status messages The following are the status messages while the printer works normally. (1) Displays the operational status (1) The following operational status is displayed on the first line of the operation panel. Ready to print Heaters Cut&Feed User1 No.
Rockhopper II series printers – User’s Guide 6.3.2. Message type error display and solutions The following are the message type error display and solutions. The following message type errors are displayed when an error occurs while operating the printer. When one of the following message type error displays appear, the printer may stop operation. If the printer stops operation, solve the problem to delete the error message and restart the printer.
Rockhopper II series printers – User’s Guide (3) Other error messages The following error message is displayed on the forth line of the operation panel InkStatus No ink No. 1 2 3 4 Display Ink Status Cassette [*] Ink Status No Filled [*] No original ink [1 2 3 ] Descriptions Ink cassette(s) is (are) empty. (The printer stops.) Initial filling has not been performed. You did not load MUTOH's recommended ink cassette. (The printer stops.) Short of memory while converting or printing data.
Rockhopper II series printers – User’s Guide 6.3.4. Command error display and solutions Following are command error descriptions and possible solutions during printer operations. Command errors are displayed when an error has occurred while converting the command data sent from computer to printer. If a command error occurs, the following error messages are displayed and the printer stops. Solve the problem to delete the error message and restart the printer. Command Status MH * * * * Err. [ No.
Rockhopper II series printers – User’s Guide No. 1 Message E System error*** {{{{{{{{{{ [] Descriptions An error which cannot be solved promptly has occurred. Solutions 1. If foreign materials such as a piece of media or media dust are involved in the driving system, remove them. References Refer to ‘When media jams occur ‘ Refer to ‘Replacing consumables’ 2. Make sure that the replaced parts are correctly installed. 3. Power OFF the printer. After 10 seconds or more, power it back ON.
Rockhopper II series printers – User’s Guide 6.4. WHEN MEDIA JAMS OCCUR If the loaded media gets jammed in the printer, follow the steps below to remove the media. 6.4.1. How to remove a piece of media (cut media) Step 1 : Press [F4] to raise the pressure rollers. • The MEDIA SET lamp will turn on (orange). • The following message is displayed on the operation panel.
Rockhopper II series printers – User’s Guide 150 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide 7. DAILY MAINTENANCE 7.1. INTRODUCTION This chapter explains daily maintenance of the printer. 7.2. REPLACING CONSUMABLES This section explains when to replace ink cassettes, roll media, or the cutting blade and the procedures for replacement. 7.2.1. Replacing ink cassettes Read the following for information on when and how to replace ink cassettes. (1) Replacement time Replace ink cassettes under the following conditions. a.
Rockhopper II series printers – User’s Guide (2) Types Notes : • For detailed information on ink cassettes, refer to the following. Price List The printer is designed for use with Eco-Solvent Plus ink cassettes. If you do not genuine products, printouts may become faint and the printer will not be able to detect the end of ink. The warranty will not cover (repairs will require a fee) a breakdown. • • (3) Replacement procedure Follow the steps below to replace ink cassettes.
Rockhopper II series printers – User’s Guide Step 2 : Open the ink compartment cover. Caution : • Be sure not to pinch your fingers while opening and closing the ink compartment cover. 1. Ink Compartment Step 3 : Remove the ink cassette from the ink cassette slot. Notes : • Dispose the used ink cassette by putting it in a plastic bag in accordance with local regulations or laws. 1. Ink cassette slot Step 4 : 2. Ink cassette Take the new ink cassette from its package.
Rockhopper II series printers – User’s Guide Step 5 : Install the ink cassette following the steps in "Installing ink cassettes". Step 6 : Close the cover of the ink compartment. 1. Ink Compartment Step 7 : Make sure that the display on the operation panel returns to normal status. Notes : • If you replace ink cassettes while printing, the printer resumes printing. 154 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide 7.2.2. Replacing the cutting blade Read following information on when and how to replace the cutting blade. (1) Replacement time Replace the cutting blade under the following conditions. a. Media cannot be cut cleanly The message "media Cut Error" appears on the operation panel if a media cutting error occurs. → Paper Cut Error Heaters Cut&Feed User1 Cleaning LeverUp xxxm b.
Rockhopper II series printers – User’s Guide Step 4 : Open the front cover. 1. Front cover Notes : • Replace the cutting blade as quickly as possible. If you leave the carriage at the cutting blade replacement position, the head may be clogged with ink. Step 5 : While pressing the cutting blade holder tab, rotate the cutting blade holder lever in the direction shown in the diagram. Notes : • Do not push the cutting blade holder tab strongly or release it suddenly.
Rockhopper II series printers – User’s Guide Notes : • Dispose the used cutting blade; put it in a plastic bag in accordance with local regulations or laws. 1. Cutting blade Step 7 : Insert the new cutter into the media cutting blade holder as shown below. Notes : • Be sure not to let the spring incorporated in the cutter holder fly out. 1. Cutting blade Step 8 : While slightly pressing the cutting blade holder tab, return the cutting blade lever to its original position.
Rockhopper II series printers – User’s Guide 1. Cutting blade holder lever Step 9 : 2. Cutting blade holder Close the front cover. 1. Front cover Step 10 : Press the [ENTER] key on the operation panel. ¾ The carriage returns to its original position and returns to menu 6/7. * SetupMenu * F1 → CutterChg. F3 → TankChg. ¾ WiperClean ← F2 TubingFlush ← F4 (6/7) The printer returns to the normal status when pressing the [CANCEL] key.
Rockhopper II series printers – User’s Guide 7.2.3. Replacing the waste liquid tank Read following information on when and how to replace the waste liquid tank. (1) Replacement Time Replace the waste liquid tank under the following conditions. a. When the waste liquid tank is nearly full. • Following message is displayed on the operation panel. • Printing continues. • Prepare a new waste liquid tank before the waste liquid tank becomes full.
Rockhopper II series printers – User’s Guide Step 4 : Remove the waste liquid tank from the tank tray of the stand. Notes : • Put the used waste liquid tank in a plastic bag and follow the local regulations when disposing. Step 5 : Open the cap of a new waste liquid tank and put the tank to the printer. Step 6 : Press the [ENTER] key on the operation panel. • The printer returns to menu 6/7. * SetupMenu * F1 → CutterChg. F3 → TankChg.
Rockhopper II series printers – User’s Guide 7.3. CLEANING You need to clean the printer periodically to keep it in best working condition. Warning: • Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets. Doing so may result in electrical shock and fire. • Stop using your printer if a liquid is spilled into it. This may cause electrical shock or fire. Power the printer OFF as soon as possible, unplug the power cord and then contact your local MUTOH dealer.
Rockhopper II series printers – User’s Guide 7.3.2. Cleaning the inside of the printer (1) Cleaning frequency Clean once a month. (2) Cleaning procedure The following are instructions for cleaning the inside of the printer. Follow the steps below. Step 1 : Open the front cover. 1. Front cover Step 2 : Use a soft brush to carefully clean away any dust or dirt on the pressure rollers. Notes : • Step 3 : Do not blow off media dust inside the printer using an air dusting machine.
Rockhopper II series printers – User’s Guide 7.3.3. Head cleaning If printouts become faint or partially missed, perform head cleaning to clean the surface of the head and the nozzles. Follow the steps below to perform head cleaning. Notes : • Step 1 : Remove media before performing head cleaning. If you perform head cleaning with media installed, the head may contact the media. Make sure that the state of the product is normal.
Rockhopper II series printers – User’s Guide Step 7 : Press the [ENTER] key on the operation panel to start the head cleaning. Notes : • If the [Cancel] key has been pressed instead of the [ENTER] key after changing the parameters, the printer returns to the normal status without performing a head cleaning. Cleaning Rest ** min Step 8 : When the head cleaning has been completed, the printer returns to the normal status.
Rockhopper II series printers – User’s Guide 7.3.4. Cleaning the cleaning wiper Following are instructions for cleaning the cleaning wiper. Follow the steps below to clean the cleaning wiper. Step 1 : Replace an ink cassette. Notes : • For instructions on replacing an ink cassette, refer to "Replacing ink cassettes". Step 2 : If the printer is turned on, make sure of the following ¾ Printing or other operations are not performed.
Rockhopper II series printers – User’s Guide Step 5 : Remove two screws on the carriage cover. 1. Carriage cover Step 6 : 2. Screw Open the front cover. Caution : • Be sure not to pinch your fingers while opening and closing the front cover. 1. Front cover Step 7 : Remove two screws underneath the carriage cover. Step 8 : Remove the carriage cover. 1. Carriage cover 2. Screw 166 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide Caution : • Step 9 : Do not touch the cleaning wiper or the head cap unit while cleaning the cleaning wiper. Doing so may result in poor head cleaning because of oil on your hands. Use the cloth dampened with cleaning liquid to wipe off ink on the cleaning wiper. 1. Cleaning wiper 3. Head cap unit 2. Cleaning cloth Step 10 : Reinstall the carriage cover following steps 5 to 8 in reverse order.
Rockhopper II series printers – User’s Guide 7.4. CHANGING INK TYPES This chapter explains the procedures to change ink types. Follow the procedures below to change the ink types for printing. Caution : • Insure that the ink does not get in your eyes or touches your skin when handling the ink cassette. If the ink gets in your eyes or touches your skin, wash it in running water. Otherwise, it may cause a bloodshot eye or minor inflammation. If any of those symptoms are seen, consult a doctor immediately.
Rockhopper II series printers – User’s Guide Step 2 : Follow "Menu setup on the operation panel" and display the Ink Manager menu. * Ink Manager * HeadWash InkLoad Step 3 : InkChange ← F4 (1/1) Press the [F4] key to select ‘Ink Change’. * InkChange * F1 → No Yes ← F2 (1/1) Step 4 : Select "YES" and press the [F2] key on the operation panel. ¾ Head Cleaning starts. ¾ The following information is displayed on the operation panel. Notes : • To not perform an ink change.
Rockhopper II series printers – User’s Guide 7.5. TRANSFER AND TRANSPORTATION This section explains transferring and transporting the printer. 7.5.1. Transferring the printer Following are instructions for transferring the printer. Caution : • Keep the printer horizontally during transfer. • Do not tilt the printer, stand it against a wall, or turn it upside down. Doing so may cause ink to leak inside the printer. Also, movement after transport is not covered by the warranty.
Rockhopper II series printers – User’s Guide (2) After the transfer Follow the steps below to prepare the printer to be used after the transfer. Step 1 : Make sure that you place the printer on an adequate place. Step 2 : Lock the casters after transferring the printer. Notes : • For connecting cables, refer to the following. → Connecting the power cable → Connecting the printer to your PC Step 3 : Connect the power cable and other cables. Notes : • For connecting cables, refer to the following.
Rockhopper II series printers – User’s Guide 7.6. PERIODICAL SERVICES This section describes the periodical services required for this machine. The periodical services ensure stable printout quality of the machine. In the periodical services, some service parts may be checked, cleaned, or replaced. Caution : There are two parts of periodical service, namely the parts that can be replaced by the end-user and the parts that need to be done by authorized Mutoh technicians. 7.6.1.
Rockhopper II series printers – User’s Guide N° Month 1 2 3 4 5 6 1 2 3 4 5 6 7 8 9 10 11 X X X X X X X X 7 8 9 10 11 12 X X X X X X X X X X X Notes : ¾ ¾ All cleaning in “Ink areas” must be done with Mutoh water based cleaning solution. Above maintenance cycle is based on use: 8 hours / day, 5 days / week, 44 weeks / year. If machine is used more, maintenance periods will come earlier. 173 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide 7.7 END-USER SERVICE 7.7.1 Replacing the wipers and wiper arm 7.7.1.1. Installing the new wipers in the wiper arm. Please follow the procedure mentioned below. Step 1 : Click the new wipers in the new wiper arm in the positions and manner shown in the pictures below.
Rockhopper II series printers – User’s Guide 7.7.1.2. Installing the wiper arm Step 1 : Power ON the printer and go to the “WiperClean-Menu”. This will cause the unlocking of the carriage. * WiperClean * Changed wiper? → ENTER Step 2 : Slide the carriage to the left side of the machine so you can remove the four screws of the wiper assembly. 1 = screws Step 3 : Remove the wiper assembly 175 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide Notes : ¾ When removing the wiper assembly, be careful not to break the sensor positioned below the wiper assembly. 1 = sensor Step 4 : Remove the wiper arm and re-install the new one. 1 = Wiper arm assembly 2 = T plate Step 5 : To reinstall the wiper assembly, please reverse the removal procedure. Step 6 : After complete reinstallation, clean the wipers using isopropanol. 176 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide 7.7.2 Replacing the absorbents To replace the absorbents, please follow the instructions mentioned below. Step 1 : Power ON the printer and go to the “WiperClean-Menu”. This will cause the unlocking of the carriage. * WiperClean * No Yes ← F2 (1/1) Step 2 : To select “YES”, press the [F2] key on the operation panel. ¾ The printer enters the cleaning wiper mode. ¾ The carriage moves to the waiting position for cleaning the wiper.
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Rockhopper II series printers – User’s Guide 8. APPENDIX 8.1. INTRODUCTION This section explains the specifications and installation procedures for optional parts. 8.2. 2 OR 4 HEATER To verify if your printer is equipped with 2 or 4 heaters, please refer to the photo’s mentioned below. Rockhopper II 2 heater printer Rockhopper II 4 heater printer 179 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide 8.3. PRODUCT SPECIFICATIONS Printers Technology Media Thickness Compensation Maximum Media Widths Maximum Print Widths Media Thickness Diameter / Core Weight Colour Channels Inks Ink Cassette Capacity / Type Print Modes & Panel Control Options 50”- model 64”- model 87”- model Drop-on-demand Micro Piezo Inkjet Technology. Variable drop mass output between 5.4 ng and 41.5 ng Automatic media thickness compensation.
Rockhopper II series printers – User’s Guide Printers Power Consumption External Dimensions in mm (W x D x H) Weight Power Supply Working Environment Noise Level Standard Standard Items Optional Item 50”- model 1100 VA 80 VA in stand-by mode 2700 x 750 x 1250 64”- model 1300 VA 80 VA in stand-by mode 3100 x 750 x 1250 87”- model 1400 VA 100 VA in stand-by mode 3700 x 750 x 1250 170 kg 195 kg 215 kg AC 100 – 120 V / AC 220 – 240 V auto-switching Temperature: 10 – 35 °C Humidity: 20 – 80 % (no condensat
Rockhopper II series printers – User’s Guide 8.4. INTERFACE SPECIFICATIONS This section explains the specifications for the interfaces supported by this product. 8.4.
Rockhopper II series printers – User’s Guide 8.4.2. Network Interface Specifications Item NetWork Type NetWork I/F Protocol Mode Functions Specifications Ethernet IEEE802.3 10 Base-T,100 Base-TX(automatic switching) (RJ-45 connector, twisted pair cable, ycategory 5) TCP/IP • ftp • lpr • socket • Automatic protocol recognition • Transmission speed up to 4 MB/s • Network environment setting by Web. 183 AP-75095, Rev. 2.
Rockhopper II series printers – User’s Guide 8.5. INSTALLATION OF OTHER PARTS When installing parts purchased with your printer, refer to the procedures below. Caution : • Before installation, always perform the following. • Power OFF the power source. • Remove the power source plug from the outlet. • Remove all cables connected to the printer. Failure to do so could result in damaging the printer or your computer. • Touch a metallic section of the product, to remove any static electricity in your body.
Rockhopper II series printers – User’s Guide 1. Screws Step 3 : 2. Expansion memory cover Push the tab on the right side of the memory expansion slot on the board to remove the memory from the board. 1. Memory Step 4 : 2. Expansion slot Insert the memory card into the expansion slot, as shown on the figure below. ¾ Align the notched side of the memory card with the slot. Notes : • The expansion slot has a feature to prevent improper insertions. If the expansion slot does not go in, do not force it.
Rockhopper II series printers – User’s Guide 186 AP-75095, Rev. 2.
