Specifications

Rockhopper 38 – Maintenance Manual
241
AP-74038, Rev. 1.1, 25/01/05
No Message N° Checkpoint Action
1.1 • Are the printing position and location
method settings suitable?
→Set them to suitable values.
1.2 • Is there a problem with the printer
driver software?
→Upgrade the printer driver
version.
1.3 • Is there a problem with the remote
panel utility (RPU)?
→Upgrade the RPU version.
1.4 • Is there a problem with the program
ROM?
→Upgrade the version.
1 • There is an
extra feed after
printing is finished
1.5 • The main board assy may be
damaged.
→Replace it.
9.3.7 Other
No Message N° Checkpoint Action
1.1 • Bad internal processing in the
main board?
→Initialize parameters after
switching the printer off and on
temporarily, enter settings manually
and the check the operation.
→Install the program and try again.
1 • The printer
hangs up.
1.2 • The main board assy may be
damaged.
→Replace it.
No Message N° Checkpoint Action
1.1 • Is there a short in the power cable. →Check it with a tester.
1.2 • Is there a power leak? →Check for contact with the
frame due to frayed covering.
1.3 • Check power voltages
"Power supply voltage check 100 V AC"
"Power supply voltage check 5 V DC"
"Power supply voltage check 24, 42 V DC"
1 • Power shutdown
during printing
1.4 • The main board assy may be damaged. →Replace it.
No Message N° Checkpoint Action
1.1 • Is the cartridge holder assy needle
deformed or broken? (Check 4
colors)
→Fix it.
→Replace the cartridge frame assy.
1 • The ink
cartridges will not
go in
1.2 • Is the ink present/absent sensor (a
black plastic lever switch) on the
detector damaged (Check 4 colors)
→Replace it.