Specifications

Rockhopper 38 – Maintenance Manual
240
AP-74038, Rev. 1.1, 25/01/05
No Message N° Checkpoint Action
1.1 • Is there a problem with the CW
adjustment?
→Adjust it.
1.2 • Is the front-sensor-to-head distance
or the cutter-to-head distance causing
a problem for top and bottom margin
distance adjustments?
→Adjust them.
1.3 • Is there a problem with the printer
driver software?
→Upgrade the printer driver
version.
1.4 • Is there a problem with the remote
panel utility (RPU)?
→Upgrade the RPU version.
1.5 • Is there a problem with the program
ROM?
→Upgrade the version.
1 Printing position
is offset.
1.6 • The main board assy may be
damaged.
→Replace it.
No Message N° Checkpoint Action
1.1 • Is there a problem with the printer
driver software?
→Upgrade the printer driver
version.
1.2 • there a problem with the remote panel
utility (RPU)?
→Upgrade the RPU version.
1.3 • Is there a problem with the program
ROM?
→Upgrade the version.
1.4 • Check whether the timing fence is
dirty or twisted.
→If it is greasy or dusty, wipe it
clean.
→If it is ink stained wipe it lightly
with a cloth damped in a neutral
detergent.
→If it is severely soiled and can
not be cleaned, replace the T
fence.
1.5 • Check Encoder: Y that is in the self-
diagnostics examinations.
→If it is no good, check the
cable connections of J112
(HEAD2) on the main board and
J202 (MAIN2) on the head
board.
→Replace the T fence.
→Replace the Y motor assy.
→Replace the head board.
→Replace the Y cable (between
J112 (HEAD2) on the main
board and J202 (MAIN2) on the
head board)
1.6 • The main board assy may be
damaged.
→Replace it.
1 • Text and
printing data are
garbled
(extra lines
appear)
CAUTION: Main board assy connector J112 (HEAD2) and head board
assy connector J202 (MAIN2) should be plugged in securely.
The main board may be damaged if power is applied when they are
not properly connected.