Specifications

Rockhopper 38 – Maintenance Manual
237
AP-74038, Rev. 1.1, 25/01/05
No Message N° Checkpoint Action
1.1 • Is there a problem with the
printer driver software?
→Upgrade the printer driver
version
1.2 • Is there a problem with the
remote panel utility (RPU)?
→Upgrade the RPU version.
1.3 • Is there a problem with the
program ROM?
→Upgrade the version.
1.4 • Check the Y cable
connectors
→Are they inserted obliquely?
Check. J111 (HEAD1) on the
main board and J201 (MAIN1)
on the head board.
→Insert the connectors again.
→Replace.
1.5 • The head board assy may
be damaged.
→Replace it.
1.6 • The main board assy may
be damaged.
→Replace it.
1 • Cutting occurs during printing
(Since there is no cutting of
cut sheet
media, this item applies only to
roll
media)
CAUTION: Main board assy connector J111 (HEAD1) and head
board
assy connector J201 (MAIN1) should be plugged in securely.
The main board may be damaged if power is applied when they
are not properly connected.
No Message N° Checkpoint Action
1.1 • Is the cutter blade chipped or
deteriorated as checked in the primary
consultation?
→Replace the cutter.
1.2 • Is the cutter blade chipped or
deteriorated as checked in the primary
consultation?
→Replace the cutter.
1.3 • Has the cutter cap been fixed
securely on the top of the cutter as a
result of checking in the primary
consultation?
→Refit it.
1.4 • Is there foreign matter in the cutter
groove and on the surface of front
paper guide?
→Remove the foreign matter.
1
2
• The cutting
operation is
normal but the
media is not cut
• The cutting is
bad and the
media jams
(Since there is no
cutting of cut
sheet media, this
item applies only
to roll media)
1.5 • Is the cutter blade parallel with the
front of the paper guide?
→Adjust it.