Specifications

Rockhopper 38 – Maintenance Manual
220
AP-74038, Rev. 1.1, 25/01/05
No Message Checkpoint Action
1.9 • With genuine Mutoh cartridges
properly inserted, use the printer’s
self-diagnostic “Sensor: No Ink” or
“Sensor: No Cartridge” to check that
the detection of whether ink and
cartridges are present or absent is
working normally.
Use the [KCMY] “No Cartridge”
procedure shown in EXA1100 for
checking.
After adjustment and
replacement, carry out initial filling
with the printer’s self-diagnostic
“Adjust: Enter Rank”
1.10 • Check the connections of head
cables 1 and 2.
Are they inserted correctly? Check
that they are securely locked.
J207 (HEAD BK), J208 (HEAD COL)
on the head board assy
Reconnect the connectors.
Replace head cables 1 and 2.
1.11 • Is the head board assy damaged? Replace it.
1.12 • Is the main board assy damaged? Replace it.
1.13 • Is the print head assy damaged? Replace the black print head
assy.
Replace the color print head
assy.
1.14 • Is the pump motor turning during
the cleaning action?
Check the pump motor cable
connector J103 (PUMP MOT) on
the main board.
Replace the pump motor.
If the pump motor does not turn
after performing the above tasks,
replace the main board assy.
1.15 • Was there any gear damage or
mismatching of gears during the
cleaning operation?
Replace the pump assy.
• Was the transfer gear shaft
damaged during cleaning?
Replace the maintenance station
GA assy.
1
2
• Does not print
at all.
• Does not print
a specific color
Bad example
Good example
1.16
CAUTION: Main board connectors J111 (HEAD1) and J112 (HEAD2)
and head board connectors J201 (MAIN1) and J202 (MAIN2) should be
plugged in securely. The main board may be damaged if power is
applied when they are not properly connected.