Specifications

Rockhopper 38 – Maintenance Manual
217
AP-74038, Rev. 1.1, 25/01/05
9.3.3 Trouble with printing.
No Message N° Checkpoint Action
1.1 • Is there a problem with the printer
driver software?
→Upgrade the printer driver
version.
1.2 • Is there a problem with the remote
panel utility (RPU)?
→Upgrade the RPU version.
1.3 • Is there a problem with the
program ROM?
→Upgrade the version.
1 • Does not print
continuously
1.4 • The main board assy may be
damaged.
→Replace it.
No Message N° Checkpoint Action
1.1 • Are paper sensors XF/XR working
normally according to the diagnostic
sensor test?
→Check the connections of paper
sensor F and paper sensor R
connectors. Paper sensor F is the
main board connector J103 (XF) and
paper sensor R is J107 (XR).
→Replace paper sensors F and R.
1.2 • Is there a problem with the printer
driver software?
→Upgrade the printer driver version.
1.3 • Is there a problem with the remote
panel utility (RPU)?
→Upgrade the RPU version.
1.4 • Is there a problem with the
program ROM?
→Upgrade the version.
1 • There is an
extra feed after
printing is
finished
1.5 • The main board assy may be
damaged.
→Replace it.