Specifications
Rockhopper 38 – Maintenance Manual
213
AP-74038, Rev. 1.1, 25/01/05
No Message N° Checkpoint Action
1.1 • With genuine Mutoh cartridges properly
inserted, use the self-diagnostic “Sensor:
No Ink”
and “Sensor: No Cartridge” to check that
the presence or absence of ink and the
presence
or absence of cartridges is being
detected correctly.
→ For checking, use the
[KCMY] “No Ink” procedure
→ After adjustment and
replacement, carry out initial
filling with the printer’s self-
diagnostic “Adjust: Enter Rank”
• With genuine Mutoh cartridges properly
inserted, use the self-diagnostic “Sensor:
Cartridge” to check that the status and
operation of the cartridges is normal.
→ For checking, use the “Insert
Special Cartridge” procedure.
→ After adjustment and
replacement, carry out initial
filling with the printer’s self-
diagnostic “Adjust: Enter Rank”
1
Ink cartridges
are installed
but not
recognized
1.2
Caution :
Wait at least 30 minutes before printing after initial
filling. Printing quality
can not be assured unless the ink filling is stabilized.
No Message N° Checkpoint Action
1.1 • Is the panel cover key input unit
broken?
→ Replace the panel cover.
1.2 • Check the panel cable Are they
inserted obliquely? Are they securely
locked? Check.
J110 (PANEL) on the main board and
J301 (MAIN) on the panel board
connectors.
→ Reconnect them.
→ Replace them
1.3 • The panel board assy may be
damaged.
→ Replace the panel board
assy.
1 Can not make
entries from the
operating panel.
1.4 • The main board assy may be
damaged.
→ Replace the main board
assy.
No Message N° Checkpoint Action
1 Data is received
but not printed
1.1 • For checking, use “Cannot connect
properly with Centronics or Ethernet
Board” procedures