Specifications
Rockhopper 38 – Maintenance Manual
190
AP-74038, Rev. 1.1, 25/01/05
No Message Explanation N° Checkpoint Action
1.1 • Switch off the printer temporarily
and check that the message is
displayed when you switch on
again.
1.2 • Is the paper sensor F assy cable
that is attached below paper guide
F securely connected?
→ Connect it securely to
connector J103 (XF) on the
mainboard assy
1.3 • Is the paper sensor R assy cable
that is attached below paper guide
R securely connected?
→ Connect it securely to
connector J107 (XR) on the
mainboard assy
1.4 • Use the printer’s self-diagnostic
“Sensor: Lever” to make sure that
the pressure lever is working
normally.
→ Check that the LCD unit
does not show that the up and
down movement of the
pressure lever appears to be
chattering when the lever is
moved slowly up and down.
1.5 • Check the lever sensor assy
contact. J104 (lever) on the main
board
→ Insert it correctly.
→ If there seems to be
chattering, the sensor may be
faulty.
→ Replace the lever sensor
assy.
1.6 • Check with self-diagnostic
“Sensor: X Front” whether the
sensor is operating.
→ Replace paper sensor F if
“Paper End” is displayed when
media is mounted.
1.7 • Check with self-diagnostic
“Sensor: X Rear” whether the
sensor is operating.
→ Replace paper sensor R if
“Paper End” is displayed when
media is mounted.
1 Remove
Media
This message is
displayed if, after
raising the lever
during printing
and cutting the
media, the lever
is lowered
without the media
having been
removed.
1.8 • The main board assy may be
damaged
→ Replace it
No Message Explanation N° Checkpoint Action
1.1 • Switch off the printer temporarily
and check that the message is
displayed when you switch on
again.
1.2 • Use the printer’s self-diagnostic
“Sensor: X Rear” to make sure
that the media and detection is
working normally
→ Cover the paper sensor
R with media and confirm
that “Sens: XR Paper On” is
displayed
1.3 • Check the paper sensor R
contact
J107(XR) on the main board
→ Insert it correctly.
If “Media Present” does not
appear, the sensor may be
faulty.
Replace the paper sensor R
assy.
1 Roll Media End This message
is displayed
when roll
media is
being used
and the
trailing edge
of the media
is detected. It
will be
canceled by
raising the
lever.
1.4 • The mainboard assy may be
damaged.
→ Replace it