User`s guide
Users Guide Viper Extreme
CHAPTER 7: Troubleshooting
147 AP-75330 Rev. 1.0 14/01/09
7.3.5 Error requiring a restart
Following are descriptions and solutions requiring a restart.
Errors requiring a restart are displayed when the following fatal error has occurred during printer operation.
Foreign material disturbing the printer operation is involved in the printer.
An electrical circuit (such as board, motor, or sensor) failure has occurred.
An error on the control program has occurred.
If error requiring a restart has occurred, the printer prints and then stops (see below).
(1) Power relating to the driving system is shut OFF automatically.
(2) All indicator lights on the operation panel are switched ON and beeps sound continuously.
(3) The operation panel displays an error message.
Press any key to stop the beep sounds.
If an error requiring a restart has occurred, solve the problems to restart the printer and delete the error.
If the same error message is displayed again, contact your local MUTOH dealer. Be sure to inquire the code
numbers of the error messages.
N° Message Descriptions Solutions References
1
E System error***
[ ]
An error which cannot
be solved promptly has
occurred.
1. If foreign materials such
as a piece of media or
media dust are involved in
the driving system, remove
them.
2. Make sure that the
replaced parts are correctly
installed.
3. Power OFF the printer.
After 10 seconds or more,
power it back ON.
Refer to When
media jams occur
Refer to Replacing
consumables
Notes
*** In error messages are code numbers indicating what error occurred.
[ ] indicates the command code of the error.
For the computer settings, refer to the computer's operation manual.
7.3.6 Heater element errors
Notes
In case of a heater error, please contact your local MUTOH dealer.