User`s guide
Users Guide Viper Extreme
CHAPTER 7: Troubleshooting
145 AP-75330 Rev. 1.0 14/01/09
Other error messages
N° Display Descriptions Solutions References
1
Ink Status
Cassette [*]
Ink cassette(s) is (are) empty.
(The printer stops.)
Replace the ink
cassette(s)
Refer to Replacing
ink cassettes
2
Ink Status
No Filled [*]
Initial filling has not been performed.
Perform initial filling
of the ink.
Refer to Installing
ink cassettes
3 No original ink
You did not load MUTOH's
recommended ink cassette.
(The printer stops.)
Load MUTOH's
recommended ink
cassette or set
smart chips in
manual mode.
Refer to Replacing
ink cassettes
Refer to Manual
smart chip menu
4
4 Memory Status
NoMemory
DIMM 64 MB
Short of memory while converting or
printing data.
Consider increasing
the memory
capacity.
-
Notes
The [*] shows the colour of the ink causing the error according to the following codes:
± 1-8 : ink cassette slot number
± All : All ink cassettes
7.3.3 Data error display and solutions
Following are data errors and possible solutions during printer operations.
Data errors are displayed when a communication error occurs between computer and printer.
If data error occurs, the following error messages are displayed and the printer stops.
Solve the problem to delete the error message and restart the printer.
N° Message Descriptions Solution Reference
1
Online status
I** Error [ ]
An error has occurred
while receiving data.
Confirm the communication
condition between computer
and printer.
Refer to Menu
setup
Notes
*** In error messages are code numbers indicating what error occurred.