User`s guide

User’s Guide SC-PRO Cutting Plotter
CHAPTER 8: TROUBLESHOOTING
94 AP-75280 – Rev. 1.2
Error Cause Solution Refer to chapter in manual
The plot data has been
lost
► There is interference with other electrical
machines.
► The USB cable is too long.
► There is a hardware problem.
► Ethernet settings incorrect (e.g. 2 equal IP
addresses in the same network)
1. Remove all kind of machines emitting
heavy electrical waves.
2. Install a USB cable shorter than 5 m.
3. Contact an Authorized Mutoh
Technician.
4. Check interface settings (baudrate…)
The plot data is out of
limit and is clipped to
hardclip region
► The data sent to the cutter is larger than the
position between the first and fourth pressure
roller.
1. Load appropriate media.
2. Reposition pressure rollers.
3. Redesign your job.
► Basics ► Loading media
Unable to show point
► There is an error during the switch from the
cutter knife to the laser or vice versa.
► If the cutting head is located at the end of a
paper during the switch, this error can occur
also.
1. Try again or reboot and try again.
2. Contact an Authorized Mutoh
Technician if the error remains.