User`s guide

User’s Guide SC-PRO Cutting Plotter
CHAPTER 8: TROUBLESHOOTING
93 AP-75280 – Rev. 1.2
Error Cause Solution Refer to chapter in manual
EPOS problem:
Movement failed
► A movement cannot be performed because of
mechanical failures.
1. Reboot the machine.
EPOS problem:
Barcode problem
occurred
► The barcode cannot be read/found by the
EPOS sensor on the machine
1. Is the barcode well positioned
according to the specifications?
2. The printed barcode is blurry, too big
or too small.
EPOS problem:
EPOS aligning aborted
► The user has cancelled the EPOS job
Not enough pressure
rolls detected
► One of the pressure rollers is not used or is
pushed to the far left.
► The pressure roller sensor is broken
1. Always use pressure roller 1 and 4. Be
sure you hear a click when positioning
them above the loaded media.
Pressure roller 2 and 3 can be used
but may also be disabled (in between
two clicks).
2. Contact an Authorized Mutoh
Technician to replace the sensor
► Basics ► Loading media
Pressure roll ##
malpositioned
► One of the pressure rollers is not detected by
the cutter.
1. When you want to disable a pressure
roller, be sure that it is in between two
clicks, not at the edge.
2. Only pressure roller 2 and 3 may be
disabled. Pressure roller 1 and 4
should always be used.
► Basics ► Loading media
Sheetoff problem
detected
► When performing an automatic or manual
sheet-off, the machine will check if the vinyl is
actually cut off. If not, this message will
appear.
1. Press any key if you want to continue
anyway.
2. Sheet off the vinyl manually using the
cutting groove.
3. Replace the sheet-off knife
► Product overview ► Part names
► Basics ► Replace sheet-off knife