User`s guide

User’s Guide SC-PRO Cutting Plotter
CHAPTER 8: TROUBLESHOOTING
92 AP-75280 – Rev. 1.2
8.2 ERROR MESSAGES
8.2.1 Recoverable errors messages – no error number
During a cutting, measuring or other sequence, it might be possible that one of the below errors occur. Please find a list below with all the possible errors which can
be solved yourself, without any need of an intervention by an Authorized Mutoh Technician.
Error Cause Solution Refer to chapter in manual
EPOS calibration error
<RETRY>
► EPOS sensor goes in error during the EPOS
calibration.
1. Try again or reboot and try again.
2. Contact an Authorized Mutoh
Technician if the error remains.
EPOS problem:
PG problem occurred
When there has been executed a PG command
between 2 segments or at the start of a new job,
this error can occur. This can be caused by:
► Media is too short
► Job has been interrupted by the user
► A movement cannot be performed because of
mechanical failures.
1. Check the media size.
2. Reboot the machine.
EPOS problem:
No EPOS reference
found
► It might be possible that the reference box
cannot be found.
► The EPOS sensor is broken
1. Select the correct file in the Mutoh
CutServer and start the job manually
(send EPOS job)
2. Make sure that the printed reference
box is made within the specifications.
(print the file once again with a thicker
reference box, eg. 5 mm or more)
3. Be sure that the contour cutting box
is located in between the two outer
pressure rollers.
4. Be sure that the media is loaded
straight.
5. Contact an Authorized Mutoh
Technician to replace the sensor
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► Contourcutting ► Square details