User`s guide

User’s Guide SC-PRO Cutting Plotter
CHAPTER 8: TROUBLESHOOTING
89 AP-75280 – Rev. 1.2
8 TROUBLESHOOTING
In this section you will find a summary of problems that might occur during day-to-day use of your cutter and
some hints how to determine the cause of the problem.
1.
► Is the power cable connected to the cutter?
Power switch is turned ON, but the cutter does not operate.
2.
► Is the media hold lever lowered?
Media is loaded, but the cutter does not operate.
► Is the media properly loaded?
► Are the paper sensors clean?
► Is the cutter in an error state?
► Is the cutter protected against direct sunlight which could disorder the media sensors?
3.
► Is there a proper interface cable connected?
Data is being sent from the computer, but the cutter does not react.
► Do the interface conditions on the host computer match those set on the cutter?
► Are you in the pause state?
► Is there media loaded?
4.
► Are the output settings correct on the host computer and in the cutting software?
Data is sent from the computer but errors occur on the cutter’s side.
► Do the interface conditions on the host computer match those set on the cutter?
► Does the command mode on the host computer match the command mode on the cutter?
5.
► Check whether the knife tip is not clogged with material residues.
Some parts of the design are not well cut.
► Examine the knife blade with a magnifier to see if the tip is not damaged or broken.
► Perform the offset adjustment routine to check cutting quality.
► Perform the test cut and check its quality.
6.
► The cutter is using the wrong step adjust. Please refer to chapter 4 “Program Step”, to correct the
step adjust and try again.
As an alternative solution, you can also choose to change the step adjust in your software. Both
settings should be matched to each other.
The output is 2,5 x too large or 2,5 x too small