Specifications

Rockhopper II series printers – Maintenance Manual
313
AP-74065, Rev. 1.2, 27/09/04
3 The cutting operation
is in process, but the
paper has not been
cut.
(1) Check the cutter blade for
shipping and deterioration.
• Replace the cutter.
User’s Guide
4 The paper has not
been cut as smoothly
as expected,
resulting in jamming.
(2) Check if the cutter cap is
securely installed.
• Reset the cutter
cap securely.
User’s Guide
(3) Check if the cutter moves
up and down smoothly.
• Reinstall the cutter
spring.
-
(4) Check the cutter grooves
for accumulated paper dust
and slips.
• Remove the
accumulated paper
dust along the
direction of the
grooves.
User’s Guide
(5) Check if the cutter blade is
parallel with the groove.
• Make adjustments.
Replacing the
cutter holder, cutter
spring, cutter cap,
solenoid assembly
and solenoid spring.
(1) The sub-platen (cutter
groove) requires daily
maintenance.
• Clean the surface
of the sub-platen
5 The cutting operation
is in process but the
paper does not fall
off.
(2) The sub-platen, paper
guide or the paper may be
charged with static electricity.
• Provide a proper
ground.
• Check and adjust
the ambient
humidity so that it
meets the normal
operation conditions
of the product and
paper.
-
(1) Check the cutter blade for
chipping and deterioration.
• Replace the cutter.
User’s Guide
(2) Has the cutter cap been
securely installed?
• Reset the cutter
cap securely.
User’s Guide
(3) Check if the cutter moves
up and down smoothly.
• Reinstall the cutter
spring.
-
(4) Check the cutter grooves
for accumulated paper dust
and slips.
• Remove the
accumulated paper
dust along the
direction of the
grooves.
User’s Guide
(5) Check if the cutter blade is
parallel with the groove.
• Make adjustments.
Replacing the
cutter holder, cutter
spring, cutter cap,
solenoid assembly
and solenoid spring.
6 Inaccurate paper
cutting
(6) The cutter may have a
problem.
• Replace the cutter.
User’s Guide
(1) Check the operation panel
and make sure the InkDryTime
has not been set.
• Change the
settings.
User’s Guide
7 Cutting starts after
the completion of the
print.
(2) Check the LCD and see if
messages for an analysis have
been displayed.
• Printing data
remains.
User’s Guide