Specifications

Rockhopper II series printers – Maintenance Manual
311
AP-74065, Rev. 1.2, 27/09/04
9.3.5. Problems relating to the paper cutting operation
No. Phenomenon Check point Action Refer to
(1) Check the operation panel
and make sure that the media
cutting setting is not set to off
or manual.
• Change the
setting.
→ User’s Guide
(2) Check the operation panel
and make sure that PaperDet.
has not been set to
TakeUpRoll.
• Change the
setting.
→ User’s Guide
(3) Check the cutter grooves
for accumulated paper dust
and clips.
• Remove the
accumulated paper
dust along the
direction of the
grooves.
→ User’s Guide
(4) Is the cutter cap securely
installed?
• Reset the cutter
cap securely.
→ User’s Guide
(5) Check the cutter’s up and
down sliding operation.
• If it does not rise :
go to step 4
• if it rises : go to
step 5
-
(6) Check if the cutter drops to
the bottom end under its own
weight when the cutter is
installed without the cutter
spring.
• If it drops :
The cutter spring
may have a
problem. Replace
the cutter spring
while referring to the
unfolded view.
• If it does not drop :
The cutter may have
a problem. Replace
the cutter. If the
cutter does not drop
after it is replaced,
replace the cutter
holder.
→ Replacing the
cutter holder, cutter
spring, cutter cap,
solenoid assembly
and solenoid spring.
(7) Check the up and down
operation
of the solenoid via “Life/Cutter”
of the
self-diagnostic function.
1 The cutting operation
is not performing
correctly.
a) The solenoid moves up and
down:
check the cutter’s down
position
relative to the cutter groove.
OK :
The cutter’s service
life has exceeded or
the cutter is
damaged. Replace
the cutter.
NG :
Adjust the position
of the cutter holder.
→ User’s Guide
→ Cutter adjustment