Specifications
Rockhopper II series printers – Maintenance Manual
267
AP-74065, Rev. 1.2, 27/09/04
9. TROUBLESHOOTING
9.1. INTRODUCTION
This chapter explains the procedures for troubleshooting this product.
When the product indicates a failure and an error message is also displayed on the control panel, refer to
"Troubleshooting procedures when a message has been displayed" and implement treatment. When the
product indicates failure but an error message has not been displayed, refer to "Troubleshooting procedures
when an error message has not been displayed" and implement treatment.
9.2. TROUBLESHOOTING PROCEDURES WHEN A MESSAGE
HAS BEEN DISPLAYED
This chapter explains the messages displayed when the product is operating normally and when an error
occurs.
There are the following types of messages.
Priority
level
Message Type Description Refer to
1 Operating
condition display
Displayed when the product is operating
normally
→ Operating condition
display
2 Heating system
error
Displayed when heating element errors occurs
during operation.
→ Heating system error
3 Message type
errors
Message type errors are displayed when trouble
occurs during operation.
→ Message type errors
4 Data error Displayed when data communication trouble
occurs between the computer and this product.
→ Data error
5 Command errors Displayed when trouble occurs during analysis
of the command data that is sent to this product
from the computer.
→ Command errors
6 Errors requiring
restart
Displayed when trouble that is critical to the
operation of this product occurs.
→ Errors requiring
restart