Maintenance Manual MUTOH EUROPE N.V. AP-74065, Rev 1.
Rockhopper II series printers – Maintenance Manual MUTOH INDUSTRIES LTD. Tel.:81-(0)3-54867145 Fax.:81-(0)3-54867163 E-mail:ibd@mutoh.co.jp http://www.mutoh.co.jp MUTOH EUROPE N.V. Tel.:32-(0)59-561400 Fax:32-(0)59-807117 E-mail:mutoh@mutoh.be http://www.mutoh.be MUTOH DEUTSCHLAND GmbH. Tel.:49-(0)2159 913430 Fax.:49-(0)2159 913456 E-mail:Mutoh-Sales@t-online.de 3 MUTOH AMERICA INC. Tel.: (480) 968-7772 Fax: (480) 968-7990 E-mail:Sales@mutoh.com http://www.mutoh.com AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 4 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual COPYRIGHT NOTICE COPYRIGHT © 2004 Mutoh Europe N.V. All rights reserved. This document may not be reproduced by any means, in whole or in part, without written permission of the copyright owner. This document is furnished to support the Mutoh’s Rockhopper II series Printer.
Rockhopper II series printers – Maintenance Manual 6 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual Important Notice This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment.
Rockhopper II series printers – Maintenance Manual 8 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual TABLE OF CONTENTS 1. Safety Instructions.......................................................................................................15 1.1. Introduction .......................................................................................................................... 15 1.2. Warnings, Cautions and Note .............................................................................................. 15 1.3. Important safety instructions ....
Rockhopper II series printers – Maintenance Manual 4.3. Replacement of the heater element ..................................................................................... 55 4.3.1. Rockhopper II 2 heaters : Heater elements .................................................................................. 55 4.3.2. Rockhopper II 4 heaters : Heater elements .................................................................................. 59 4.4. Replacing Board Bases...................................
Rockhopper II series printers – Maintenance Manual 5. Self-Diagnosis Function............................................................................................137 5.1. Introduction ........................................................................................................................ 137 5.2. Preparation ........................................................................................................................ 137 5.2.1. Preparations on Machine ......................
Rockhopper II series printers – Maintenance Manual 6. Maintenance Mode.....................................................................................................203 6.1. Introduction ........................................................................................................................ 203 6.2. Operating Maintenance Mode............................................................................................ 203 6.2.1. Starting Up Maintenance Mode .............................
Rockhopper II series printers – Maintenance Manual 8. Maintenance ...............................................................................................................257 8.1. Introduction ...................................................................................................................................... 257 8.2. Cleaning ............................................................................................................................. 258 8.3. Periodical Services ....
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Rockhopper II series printers – Maintenance Manual 1. SAFETY INSTRUCTIONS 1.1. INTRODUCTION This chapter explains the meaning of safety terms for personnel who operate this equipment, important safety instructions and the positions of the warning labels. Important : • Be sure to follow all instructions and warnings in this manual when using the equipment. 1.2.
Rockhopper II series printers – Maintenance Manual 1.3.2. Caution ¾ Assembling and disassembling the printer are possible only for the parts shown in the operation manual. Do not disassemble any frame parts or parts of which disassembling procedures are not shown in the manual. Doing so may cause trouble that cannot be restored, as the printer is originally assembled in the factory with a high accuracy of 1/100 mm. ¾ Do not touch the elements on the circuit board with bare hands.
Rockhopper II series printers – Maintenance Manual 1.4. WARNING LABELS The handling, attachment locations, and types of warning labels are explained below. Warning labels are attached to areas to which attention should be paid. Read and understand the positions and contents thoroughly. 1.4.1. Handling the operation procedure labels Notes : Make sure that all labels can be recognized. If text or illustrations are invisible, clean or replace the label.
Rockhopper II series printers – Maintenance Manual No. 1 Type CAUTION VORSICHT ATTENTION > Do not open the front cover or touch the media during printing.This will result in poor image quality. > If no printing is to be done for some time, remove the media and put the hold lever in the up position. Otherwise the media may lift up and become wrinkled and you will not be able to obtain good printing results.
Rockhopper II series printers – Maintenance Manual (2) Back Part No. 3 Type CAUTION THIS UNIT HAS TWO POWER SUPPLY CORDS STANDARD. TO REDUCE THE RISK OF ELECTRICAL SHOCK, DISCONNECT ALL POWER SUPPLY CORDS BEFORE SERVICING. 19 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 1.5. OPERATION PROCEDURE LABELS The handling, attachment locations and types of operation procedure labels are explained below. Your printer has labels, which give simple explanations of operations that require particular care. Read and understand the locations and contents of these labels thoroughly before performing your work. No.
Rockhopper II series printers – Maintenance Manual 2. PRODUCT OVERVIEW 2.1. INTRODUCTION This chapter explains the features, part names, and functions of the printer. 2.2. FEATURES The features of the printer are explained below. (1) High speed output Both models feature new print heads and achieve high speed printing. They also offer printing widths up to 1263 mm in 50-inch, 1643 mm in 64-inch and 2230 mm in 87-inch spec possible.
Rockhopper II series printers – Maintenance Manual 2.3. PART NAMES AND FUNCTIONS Part names and functions are explained below. 2.3.1. Front No. 1 Name Operation panel 2 3 Ink compartment Front cover 4 Pressure rollers 5 Maintenance cover 6 Stand 7 Media cut groove 8 Carriage cover 9 10 Foot switch Paper Guide Function This panel is used to set operational conditions, the status of the printer, and other functions. This is the place for installing ink cartridges.
Rockhopper II series printers – Maintenance Manual 2.3.2. Back No. 1 2 3 4 5 6 7 8 Name AC inlet Interface connector Foot switch connector Insertion slot Interface slot 1 Interface slot 2 Interface slot 3 Hard disk slot 9 Nameplate rating 10 Rear Heater Function This is the inlet interface to which the power plug is connected. This is the connector to which the interface cable is connected. This is the connector to which the foot switch cable is attached.
Rockhopper II series printers – Maintenance Manual 2.3.3. Operation panel The operation panel is used to set operation conditions, display the status of the printer and set other functions. The names and functions of the operation keys and status lamps are explained below. (1) Operation Keys. No. 1 2 3 4 5 6 Name [POWER] key [F1] key [F2] key [F3] key [F4] key [MENU ↑] key 7 [MENU ↓] key 8 [ENTER] key Normal Turns the printer on and off. Executes the function assigned to F1.
Rockhopper II series printers – Maintenance Manual (2) LCD monitor and status lamps. No. 10 Name LCD monitor Colour - 11 POWER lamp Green 12 ERROR lamp Red 13 DATA lamp Orange 14 MEDIA SET lamp Orange Status ON OFF Flashing OFF ON Flashing OFF ON OFF 15 ROLL lamp Orange 16 SHEET lamp Orange 17 HEATER lamp Orange ON OFF ON OFF ON Flashing OFF Function The monitor displays the operation status and error messages of the printer. The printer is on. The printer is off.
Rockhopper II series printers – Maintenance Manual 2.4. PRINTER STATUS The status of the printer is explained below. 2.4.1. Normal Indicates that the printer can print when media is loaded. You can also make settings using the operation panel. Notes : ¾ Refer to the User’s Guide. 2.4.2. Setup menu display Indicates that you can make settings using the operation panel. Operations for printing can be conducted with the operation panel. Notes : ¾ Refer to the User’s Guide. 2.4.3.
Rockhopper II series printers – Maintenance Manual 2.4.5. Selecting Language This chapter explains how to select the language on the display. Japanese or English is selectable for the display language of the printer. Follow the steps below to select the display language. Step 1 : Press the [POWER] key while pressing the [CANCEL] key on the operation panel. Step 2 : Press the [F1] key or [F2] key on the operation panel to change the parameter.
Rockhopper II series printers – Maintenance Manual 2.5. POSITION AND FUNCTION OF THE HEATING ELEMENTS 2.5.1. Rockhopper II 2 heater printers Heater element Pre-heater (Heater A) Temperature 20 – 50°C Function → Open the pores to make the media more receptive for eco-solvent or eco-solvent plus™ ink. Dryer (Heater D) 20 – 50°C → Applying heating immediately after printing improves ink/media anchorage. → The dryer helps to make the media touch-dry before it reaches the automatic take-up system. 2.5.2.
Rockhopper II series printers – Maintenance Manual 2.5.3. 2 or 4 heater To verify if your printer is equipped with 2 or 4 heaters, please refer to the photo’s mentioned below. Rockhopper II 2 heater printer Rockhopper II 4 heater printer 29 AP-74065, Rev. 1.
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Rockhopper II series printers – Maintenance Manual 3. SPECIFICATIONS 3.1. INTRODUCTION This section explains the specifications, optional parts and supplies, installation procedures for optional parts, and user support for this printer. 3.2.
Rockhopper II series printers – Maintenance Manual Printers Power Consumption External Dimensions in mm (W x D x H) Weight Noise Level Standard Standard Items 64”- model 1300 VA 80 VA in stand-by mode 3100 x 750 x 1250 87”- model 1400 VA 100 VA in stand-by mode 3700 x 750 x 1250 170 kg 195 kg 215 kg Operating: 54 dB or less VCCI (Class A), FCC (Class A), UL, CE, CCIB Hard Disk: 20.
Rockhopper II series printers – Maintenance Manual 3.3. INTERFACE SPECIFICATIONS This section explains the specifications for the interfaces supported by this product. 3.3.1.
Rockhopper II series printers – Maintenance Manual 3.3.2. Network Interface (Optional) Specifications Item Network Type Network I/F Protocol Mode Functions Specifications Ethernet IEEE802.3 10 Base-T,100 Base-TX (RJ-45 connector, twisted pair cable) * Automatic switching TCP/IP • ftp • lpr • socket • Automatic protocol recognition • Transmission speed up to 4 MB/s • Network environment setting by Web. 34 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 3.4. INSTALLATION The Installation of the unit is explained below. 3.4.1. Conditions of the installation environment Important : Do not place the printer in following areas. Doing so may result in the printer falling over and causing injury. Unstable surfaces Slanted place Where vibration of other machines is transmitted. Do not sit on the printer or put heavy things on the printer. Doing so may cause the printer to fall and injure people.
Rockhopper II series printers – Maintenance Manual Notes : Avoid the following places with regard to temperature or humidity. If doing so, it may affect the printing result. Places where the temperature of humidity may rapidly change even though it is within the correct range. Places where there is direct sunlight or strong light. Places where there is direct air from the air conditioner.
Rockhopper II series printers – Maintenance Manual 4. PARTS REPLACEMENT 4.1. INTRODUCTION This chapter explains the procedures for replacing and removing maintenance parts. Important : ¾ Before replacing parts, be sure to perform following operations. Turn the power OFF. Remove the electrical cable from the socket. Otherwise, you may suffer electric shock or the machine’s electric circuits may be damaged. Disconnect all cables from the machine. Not doing so could cause damage to the printer.
Rockhopper II series printers – Maintenance Manual 4.2. REMOVING THE COVER When replacing any of the parts inside the printer, it is necessary to remove all covers. The procedures for removing the covers are given below. 1 = I/H cover 2 = Side cover R 3 = side Cover L 4 = Front cover 5 = Panel unit assembly 6 = Y-rail cover 7 = Front paper guide 8 = Rear paper guide 38 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 4.2.1. Removing the I/H cover Step 1 : Remove the ink cartridge. Step 2 : Open the I/H cover lid. Step 3 : Remove the 4 screws fixing the I/H cover. Step 4 : Remove the I/H cover and I/H cover lid. 1 = Screws (M3x12) fixing the I/H cover Step 5 : Remove the 2 screws fixing the ink cover sensor. Step 6 : Remove the ink cover sensor.
Rockhopper II series printers – Maintenance Manual 4.2.2. Removing side cover R Step 1 : Remove the screw from the upper part of the side cover R. 1 = Screws (M4x12) on the upper part of the side cover R Step 2 : Remove the 2 screws from the bottom of side cover R. 1 = Screws (M4x16) on the side of the bottom of side cover R Step 3 : Remove the 3 screws from the back of the bottom of side cover R. 1 = Screws (M4x16) on the back of the bottom of side cover R 40 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual Step 4 : Remove the top of the side cover R. Step 5 : Remove the 4 bolts from the front and back of the inner surface on the bottom of side cover R and the front cover nut. 1 = Hexagon socket head cap screws (M4x16) 2 = Cover nut Step 6 : Remove the 6 bolts from the front and back of the bottom surface on the bottom of the side cover R. Step 7 : Remove the bottom of side cover R.
Rockhopper II series printers – Maintenance Manual 4.2.3. Removing side cover L Step 1 : Remove the screw from the side of the upper part of side cover L. 1 = Screws (M4x12) on the side of the upper part of the side cover L Step 2 : Remove the 2 screws from the front of the bottom of side cover L. 1 = Screws (4x16) on the back of the bottom of side cover L Step 3 : Remove the 3 screws from the back of the bottom of side cover L.
Rockhopper II series printers – Maintenance Manual Step 4 : Remove the 4 bolts and cover nut from the front and back of the inner surface on the bottom of side cover L. 1 = Hexagon socket head cap screws (M4x16) Step 5 : 2 = Cover nut Remove the 6 bolts from the front and back of the bottom surface on the bottom of side cover L. 1 = Hexagon socket head cap screws (M5x18) Step 6 : Remove the bottom of side cover L. Step 7 : Replace the parts inside the printer.
Rockhopper II series printers – Maintenance Manual 4.2.4. Removing the front cover Step 1 : Open the front cover. Step 2 : Remove the E ring on the left side. Step 3 : Remove the 4 screws on the left and right cover spindles. 1 = E ring Step 4 : 2 = Screws (M3x8) on the left and right cover spindles If the machine is a 50-inch model, remove cover spindle L, and then slide and remove the front cover. 1 = Cover spindle L 44 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual Step 5 : If the machine is 64 or 87-inch model, remove the E ring and the sensor cam, push the cover spindle L to the origin side and then slide and remove the front cover. 1 = Cover spindle L 3 = E ring Step 6 : 2 = Sensor cam Reinstall all parts in the opposite order of the removal procedure. 45 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 4.2.5. Removing the carriage cover Caution : Please note that this cover is only on a Rockhopper II (2 heaters) printer. Step 1 : Remove the I/H cover. Step 2 : Remove side cover R. Step 3 : Remove side cover L. Step 4 : Remove the front cover. Step 5 : Remove the 4 screws fixing the carriage cover. Step 6 : Remove the carriage cover.
Rockhopper II series printers – Maintenance Manual 4.2.6. Removing the panel unit assembly Step 1 : Remove side cover R. Step 2 : Remove the panel tape power cord. Step 3 : Remove the 4 screws fixing the panel base. 1 = Panel unit assembly 3 = Tape wire 2 = Screws (M3x6) fixing the panel unit assembly Step 4 : Remove the panel unit assembly. Step 5 : Remove the 6 screws fixing the panel board assembly and the panel cover.
Rockhopper II series printers – Maintenance Manual 4.2.7. Removing the Y rail cover Caution : Removing the Y rail cover, should be performed by at least two persons. Otherwise the Y rail cover may be deformed. Step 1 : Remove side cover R. Step 2 : Remove side cover L. Step 3 : Remove the front cover. Step 4 : Remove the carriage cover. Caution : Please note that this cover is only on a Rockhopper II (2 heaters) printer.
Rockhopper II series printers – Maintenance Manual Step 7 : Remove the 5 screws from the rear of the Y rail cover. ¾ If the machine is an 87-inch model, there are 8 screws on the rear Y rail cover. 1 = Screws (M4x8) on the rear of the Y rail cover Step 8 : Remove the Y rail cover. Step 9 : Replace the parts inside the printer. Step 10 : Reinstall all parts in the opposite order of the removal procedure. 49 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 4.2.8. Removing front paper guide Step 1 : Remove side cover L. Step 2 : Remove side cover R. Step 3 : Remove the front cover. Step 4 : Remove the carriage cover. Caution : Please note that this cover is only on a Rockhopper II (2 heaters) printer. Step 5 : Remove the Y rail cover. Step 6 : Remove the screws from the top of front media guide. Notes : ¾ Please note that the amount of screws is size dependent.
Rockhopper II series printers – Maintenance Manual Step 7 : Remove the screws from the front of front media guide. Notes : ¾ Please note that the amount of screws is size dependent. Rockhopper II 2 heater 1 = Screws on the front of front media guide Rockhopper II 4 heater 1 = Screws on the front of front media guide Step 8 : Standing before the unit move the front paper guide towards you. Step 9 : Loosen the cables from their cable clamps.
Rockhopper II series printers – Maintenance Manual 4.2.9. Removing rear paper guide Step 1 : Remove side cover L. Step 2 : Remove side cover R. Step 3 : Remove the front cover. Step 4 : Remove the Y rail cover. Step 5 : Remove the screws from the top of the rear media guide. Notes : ¾ Please note that the amount of screws is size dependent. 1 = Screws on the rear paper guide Step 6 : Remove the screws from the rear of rear paper guide.
Rockhopper II series printers – Maintenance Manual 4.2.10. Removing the head cover Step 1 : Remove the I/H cover. Step 2 : Remove side cover R. Step 3 : Remove side cover L. Step 4 : Remove the front cover. Step 5 : Remove the carriage cover. Caution : Please note that this cover is only on a Rockhopper II (2 heaters) printer. Step 6 : Remove the Y rail cover. Step 7 : Unlock the head. Notes : ¾ Step 8 : Please refer to the ‘Head lock menu’.
Rockhopper II series printers – Maintenance Manual 4.2.11. Removing the maintenance cover Step 1 : Remove the I/H cover. Step 2 : Remove side cover R. Step 3 : Remove side cover L. Step 4 : Remove the front cover. Step 5 : Remove the carriage cover. Caution : Please note that this cover is only on a Rockhopper II (2 heaters) printer. Step 6 : Remove the 6 screws fixing the maintenance cover.
Rockhopper II series printers – Maintenance Manual 4.3. REPLACEMENT OF THE HEATER ELEMENT To replace a heater element of the Rockhopper II series printer, please follow the instructions mentioned in the explanation of the appropriate heater element. 1. Rockhopper II : o 1. Replacing the front heater (Heater D) on a Rockhopper II printer o 2. Replacing the rear heater (Heater A) on a Rockhopper II printer 2. Rockhopper II 4H : o 1. Replacing the dryer (Heater D) on a Rockhopper II 4H printer o 2.
Rockhopper II series printers – Maintenance Manual Step 7 : Remove the front heater strip(s). Step 8 : Degrease the plate. Notes : ¾ Step 9 : Make sure the plate is cleaned properly. Dust, glue and other parts must be removed. Stick the front heater strip(s) onto the plate. Notes : ¾ ¾ Make sure that the strips connect properly. Please make sure that the sensor (blue blocks) are positioned on the flat surface of the front paper guide.
Rockhopper II series printers – Maintenance Manual 4.3.1.2. Replacing the rear heater on a Rockhopper II printer Before replacing the post fixer, make sure to have following items: ¾ 50” model : Heater strip assy rear 50 ¾ 64” model : Heater strip assy rear 64 ¾ 87” model : Heater strip assy rear 87 ¾ 2 x press plate ¾ Silicone glue To replace the rear heater on a Rockhopper II printer, please follow the instructions mentioned below. Step 1 : Remove side cover L. Step 2 : Remove side cover R.
Rockhopper II series printers – Maintenance Manual Notes : ¾ It will take ± 1 hour to let the glue dry. Step 10 : Reinstall all parts in the opposite order of the removal procedure. Notes : ¾ During reinstallation of the plate, make sure there are no cables stuck. 58 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 4.3.2. Rockhopper II 4 heaters : Heater elements 4.3.2.1. Replacing the dryer (Heater D) on a Rockhopper II 4H printer Before replacing the dryer, make sure to have following items: ¾ 50” model : Dryer D1 50 and Dryer D2 50 ¾ 64” model : Dryer D1 64 and Dryer D2 64 ¾ 87” model : Dryer D1 87 and Dryer D2 872 x sensor insul. Patch To replace the dryer on a Rockhopper II 4H printer, please follow the instructions mentioned below.
Rockhopper II series printers – Maintenance Manual Step 10 : Reinstall all parts in the opposite order of the removal procedure. Notes : ¾ During reinstallation of the plate, make sure there are no cables stuck. 4.3.2.2. Replacing the post fixer (Heater C) on a Rockhopper II 4H printer Before replacing the heater, make sure to have following items: ¾ 50” model : Post Fixer C 50 ¾ 64” model : Post Fixer C 64 ¾ 87” model : Post Fixer C 87 ¾ 1 x sensor insul.
Rockhopper II series printers – Maintenance Manual Step 9 : Stick onto the sensor a sensor insul. patch. 1 = sensor insul. patch 2 = assembly hole Step 10 : Reinstall all parts in the opposite order of the removal procedure. Notes : ¾ During reinstallation of the plate, make sure there are no cables stuck. 4.3.2.3.
Rockhopper II series printers – Maintenance Manual Step 7 : Fix the plot platform calibre onto the plot platform. 1 = Fix plot platform caliber 2 = reachable screws of plot platform Notes : ¾ Step 8 : Make sure the screws of the plot platform are reachable. Remove the screws of the plot platform. 1 = screws plot platform Step 9 : Pull upwards the plot platform calibre and so remove the plot platform with fixer. Step 10 : Remove the fixer. Step 11 : Degrease the plot platform.
Rockhopper II series printers – Maintenance Manual Step 13 : Stick the isolation tape onto the heater strips. 1 = plot platform 3 = isolation tape 2 = fixer heater strip Step 14 : Reinstall all parts in the opposite order of the removal procedure. Notes : ¾ During reinstallation of the plate, make sure there are no cables stuck. 4.3.2.4.
Rockhopper II series printers – Maintenance Manual Step 8 : Stick the heater strip onto the plate. Notes : ¾ Step 9 : Please make sure that there are no air bubbles under the heater strip. Air bubbles below the heater strip could cause overheating of the heater strip. Stick (with silicone glue) the two press plates onto the heater strip.
Rockhopper II series printers – Maintenance Manual 4.4. REPLACING BOARD BASES This chapter explains the procedures for replacing the power source board assembly, mainboard assembly, PCI_Linux board assembly and cooling fan assembly. Caution : When handling circuit boards, do not touch the elements on the board with your bare hands. Doing so may cause static electricity and break the elements. 4.4.
Rockhopper II series printers – Maintenance Manual Step 2 : Remove the Mainboard cover 3. Step 3 : Follow the instructions in “Removing the panel unit assembly” to remove the panel unit assembly. Step 4 : Remove the connector between the cooling fan cable and the cooling fan assembly. Step 5 : Remove the 2 top and 2 bottom screws fixing the cooling fan assembly. Step 6 : Replace the cooling fan assembly. Step 7 : Remove the 15 screws fixing the Mainboard cover.
Rockhopper II series printers – Maintenance Manual Step 11 : Remove following connectors from the Mainboard assembly.
Rockhopper II series printers – Maintenance Manual 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 J146 (87) J147 (87) J148 (87) J149 (87) J150 (87) J151 (87) J152 (87) J153 J154 J155 J156 J157 J158 J159 J160 J161 J162 J163 J164 J165 J167 30 30 30 30 30 30 30 5 5 3 3 2 3 4 4 5 6 7 4 White or black White or black White or black White or black White or black White or black White or black Black White White Black White White White White White White White White CR board CR board CR board CR bo
Rockhopper II series printers – Maintenance Manual Step 18 : Remove the 6 screws and 4 hexagon spacers fixing the Mainboard assembly. 1 = Mainboard assembly 3 = Hexagon spacer 5 = Cooling fan assembly 7 = I/F guide 2 = HDD_Extension board assembly 4 = Screws (M3x6) 6 = Screws (M3x20) fixing the cooling fan assembly 8 = Screws (M3x8) fixing the I/F guide Step 19 : Replace the HDD_Extension board assembly. Step 20 : Replace the Mainboard assembly.
Rockhopper II series printers – Maintenance Manual 4.4.2. Replacing the power source board assembly Caution : When removing the power source board assembly, remove the power cable and set it aside for at least 5 minutes in order to completely discharge the electric charge remaining in the electrolytic capacitor before continuing with the procedure. Touching the substrate before discharging the capacitor causes electric shock.
Rockhopper II series printers – Maintenance Manual Step 6 : Remove the 4 screws fixing the power source. 1 = Power source board assembly 3 = Hexagon nut fixing the power board assembly 5 = Screws (M3x6) fixing the power source 2 = Screws (M4x8) fixing the power board assembly 4 = Power source Step 7 : Replace the power source. Step 8 : Remove the 2 screws and 2 hexagon nuts fixing the power source board assembly. Step 9 : Remove the power source board assembly.
Rockhopper II series printers – Maintenance Manual 4.4.3. Replacing the inlet assembly, inlet board assembly and lever foot SW cable assembly Step 1 : Follow the instructions in "Replacing the Mainboard assembly, HDD_Extension board assembly, HEAD_DRV board assembly, PCI_Linux board assembly and cooling fan assembly" to remove the Mainboard assembly. Step 2 : Follow step 2 to 4 in "Replacing the power source board assembly" to remove the Mainboard assembly.
Rockhopper II series printers – Maintenance Manual 4.4.4. Replacing the JUNCTION board assembly Notes : Step 1 : N° 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 ¾ To replace board and connect or disconnect the FFC type cable, you should leave the plug disconnected from the power socket for a while. Otherwise, over-current could be generated and damage the board. ¾ Remove the following parts before replacing the JUNCTION board assembly.
Rockhopper II series printers – Maintenance Manual 4.5. REPLACING THE PF ACTUATOR 4.5.1. Replacing the PF motor assembly Caution : The motor is hot after the product has been operated, so be careful not to burn yourself. Notes : ¾ Remove following covers before replacing the parts in the PF motor assembly.
Rockhopper II series printers – Maintenance Manual 4.5.2. Replacing the PF_ENC assembly and PF scale assembly Notes : ¾ Remove the following covers before replacing the PF_ENC assembly. Side cover L: refer to "Removing side cover L" Step 1 : Remove the PF_ENC assembly connector. Step 2 : Remove the 2 screws fixing the PF encoder installation board.
Rockhopper II series printers – Maintenance Manual Step 9 : Replace the PF_ENC assembly. Notes : ¾ When installing the PF_ENC assembly and the PF encoder installation board, make sure they are aligned with the locating bosses. Step 10 : Reinstall all parts in the opposite order of the removal procedure. Step 11 : Adjust the tension of the PF deceleration belt according to "PF deceleration belt tension adjustment". 4.5.3.
Rockhopper II series printers – Maintenance Manual 4.5.4. Replacing the PF deceleration belt Notes : ¾ Remove following covers before replacing the parts in the PF motor assembly.
Rockhopper II series printers – Maintenance Manual 4.5.5. Replacing the P_REAR_R sensor assembly and P_REAR_L sensor assembly Notes : ¾ Remove following covers before replacing the P_REAR_R sensor assembly and P_REAR_L sensor assembly.
Rockhopper II series printers – Maintenance Manual 4.5.6. Replacing the suction fan assembly Notes : ¾ Remove following covers before replacing the suction fan assembly.
Rockhopper II series printers – Maintenance Manual 4.5.7. Replacing the lever motor assembly and the arm motor installation board Caution : The motor is hot after the product has been operated, so be careful not to burn yourself. Notes : ¾ Remove following covers before replacing the lever motor.
Rockhopper II series printers – Maintenance Manual Step 5 : Replace the CR motor assembly. Step 6 : Remove the hexagon socket head screws with spring washers (2) fixing the arm motor installation board. 1 = Arm motor installation board 2 = Hexagon socket head screws with spring washers (M4x10) Step 7 : Replace the arm motor installation board. Step 8 : Reinstall all parts in the opposite order of the removal procedure. 81 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 4.5.8. Replacing the transmission photosensor Notes : ¾ Remove following covers before replacing the transmission photosensor.
Rockhopper II series printers – Maintenance Manual (2) Replacing the transmission photosensor (CR origin side) Notes : ¾ Refer to ‘Head Lock Menu’ Step 1 : Unlock the head. Step 2 : Move the carriage from the capping position to the left. Step 3 : Remove the transmission photosensor from the ORG sensor installation board. 1 = ORG sensor installation board 3 = Transmission photosensor 2 = Connector Notes : ¾ The ORG sensor installation board has been adjusted at the origin in factory.
Rockhopper II series printers – Maintenance Manual 4.5.9. Replacing the flushing box assembly Notes : ¾ Step 1 : Remove following covers before replacing the flushing box assembly. Side cover R: refer to "Removing side cover R" Side cover L: refer to "Removing side cover L" Front cover: refer to "Removing the front cover" Carriage cover: refer to "Removing the carriage cover" Y rail cover: refer to "Removing the Y rail cover" Unlock the head.
Rockhopper II series printers – Maintenance Manual 4.6. REPLACING THE CR ACTUATOR 4.6.1. Replacing the CR motor assembly Caution : The motor is hot after the product has been operated, so be careful not to burn yourself. Notes : ¾ Remove following covers before replacing the CR motor assembly.
Rockhopper II series printers – Maintenance Manual 4.6.2. Replacing the steel belt Caution : When replacing the steel belt, be careful not to cut your hands by the belt. Notes : Step 1 : ¾ Do not damage the steel belt. ¾ Remove following covers before replacing the steel belt.
Rockhopper II series printers – Maintenance Manual Step 4 : Remove the 2 screws fixing the steel belt. 1 = Screws fixing the steel belt Step 5 : 2 = Steel belt Replace the steel belt. Notes : ¾ Be careful when handling the steel belt. The steel belt may be cut off when accreting dust to it or creasing it. Step 6 : Reinstall all parts in the opposite order of the removal procedure. Step 7 : Perform steel belt tension adjustment according to "Steel belt tension adjustment". 87 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 4.6.3. Replacing the SLIDE motor assembly, HD_SLIDE sensor assembly, and slide motor installation board Caution : The motor is hot after the product has been operated, so be careful not to burn yourself. Notes : ¾ Remove following covers before replacing the SLIDE motor assembly, HD_SLIDE sensor assembly, and slide motor installation board.
Rockhopper II series printers – Maintenance Manual 4.6.4. Replacing the T fence Notes : ¾ Step 1 : Remove following covers before replacing the T fence. Side cover R: refer to "Removing side cover R" Side cover L: refer to "Removing side cover L" Front cover: refer to "Removing the front cover" Carriage cover: refer to "Removing the carriage cover" Y rail cover: refer to "Removing the Y rail cover" Remove the T fence from the T fence spring hook on the side of the L side frame.
Rockhopper II series printers – Maintenance Manual Step 5 : Remove the T fence from the hook. Step 6 : Pull out the T fence in the direction of the arrow as shown in the previous figure while being careful not to damage the CR_ENC assembly. Step 7 : Reinstall all parts in the opposite order of the removal procedure. Notes : ¾ When installing the T fence, pay attention to the following : When there is a film on the T fence, remove the film and install the T fence.
Rockhopper II series printers – Maintenance Manual 4.6.5. Replacing the CR slave pulley assembly Notes : ¾ Remove following covers before replacing the CR slave pulley assembly.
Rockhopper II series printers – Maintenance Manual 4.6.6. Replacing the CR actuator pulley and the CR deceleration belt Notes : ¾ Remove following covers before replacing the CR slave pulley.
Rockhopper II series printers – Maintenance Manual 4.6.7. Replacing the steel bearer, tube guide, CR tape power cable and ink tube Notes : Step 1 : ¾ To replace the board and connect or disconnect the FFC type cable, you should leave the plug disconnected from the power socket for a while. Otherwise, overcurrent could be generated and damage board. ¾ Remove following covers before replacing the steel bearer, tube guide, CR tape power cable, and ink tube.
Rockhopper II series printers – Maintenance Manual Step 5 : Completely remove tube bundles 1 and 2. 1 = Tube bundle 2 = Tube bundle 2 Step 6 : Remove the 4 screws fixing the tube clamp. Step 7 : Remove the tube clamp. Step 8 : Remove the coupling screws, O-ring and ink tube from the coupling. Step 9 : Replace the ink tube. Step 10 : Remove the 2 screws fixing the cable clamp. Step 11 : Replace the steel bearing. Step 12 : Replace the tube guide. Step 13 : Remove the pipe clamp.
Rockhopper II series printers – Maintenance Manual 4.6.8. Replace the cover R sensor assembly and the cover L sensor assembly Notes : ¾ Remove following covers before replacing the cover R sensor assembly and the cover L sensor assembly.
Rockhopper II series printers – Maintenance Manual 4.7. REPLACING THE CURSOR 4.7.1. Replacing the cutter holder, cutter spring, cutter cap, solenoid assembly and solenoid spring (1) Replacing the cutter spring Step 1 : Open the front cover. Step 2 : Remove the cutter blade from the cutter holder. Step 3 : Remove the cutter spring from the cutter holder. 1 = Cutter spring 2 = Cutter holder Step 4 : Replace the cutter spring.
Rockhopper II series printers – Maintenance Manual Step 1 : Remove the 2 screws fixing the cutter holder and holder support. 1 = Holder support 3 = Screws (M3x6) fixing the cutter holder and holder support 2 = Cutter holder Step 2 : Remove the cutter holder. Step 3 : Remove the cutter blade and cutter spring from the cutter holder. Step 4 : Remove the cutter cap and Solenoid spring. Step 5 : Remove the screw fixing the solenoid assembly to the cutter cap.
Rockhopper II series printers – Maintenance Manual 4.7.2. Replacing the print head assembly and head tape power cable Notes : ¾ To replace the board and connect or disconnect the FFC type cable, you should leave the plug disconnected from the power socket for a while. Otherwise, overcurrent could be generated and damage board. ¾ Remove following covers before replacing the print head assembly and head tape power cable.
Rockhopper II series printers – Maintenance Manual Step 5 : Remove the damper assembly from the print head assembly. Step 6 : Remove the screw and step-bore screw fixing the head stationary plate. Step 7 : Remove the rotation adjustment spring under the head with small flat-head driver or another tool. Step 8 : Replace the print head assembly. Step 9 : Reinstall all parts in the opposite order of the removal procedure.
Rockhopper II series printers – Maintenance Manual 4.7.3. Replacing the H ink tube, tube branch and damper assembly Notes : ¾ Remove following covers before replacing the H ink tube, tube branch, and damper assembly.
Rockhopper II series printers – Maintenance Manual Step 7 : Remove the H ink tube, coupling screw and O-ring from the damper assembly. Step 8 : Replace the damper assembly. Step 9 : Replace the H ink tube and O-ring. Notes : ¾ Please soak the O-ring in cleaning liquid before installation. Step 10 : Reinstall all parts in the opposite order of the removal procedure. Notes : ¾ When tightening coupling screws, finger-tighten those.
Rockhopper II series printers – Maintenance Manual Step 2 : N° 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 Remove following connectors from the CR board.
Rockhopper II series printers – Maintenance Manual 4.7.5. Replacing the CR_ENC assembly Notes : ¾ Remove following cover before replacing the CR_ENC assembly. Side cover L: refer to "Removing side cover L" Step 1 : Follow step 1 in "Replacing the flushing box assembly" to slide the CR cursor to the left. Step 2 : Remove the CR_ENC assembly connector from the CR board assembly. Step 3 : Remove the T fence from the T fence spring, and then from the CR_ENC assembly.
Rockhopper II series printers – Maintenance Manual 4.7.6. Replacing the P_EDGE sensor assembly Notes : ¾ Remove following covers before replacing the P_EDGE sensor Assembly.
Rockhopper II series printers – Maintenance Manual 4.7.7 Replacing black tape on platform This black tape optimizes the media detection. A damaged or faded black tape could cause the printer not to recognize the edge of the media during loading / detection of media. This is the result of an insufficient reflection difference between the media and the print platform. Check if the black tape is not damaged or faded. To check the reflection, please check the media sensor when no media is loaded.
Rockhopper II series printers – Maintenance Manual Notes : ¾ ¾ Step 4: Make sure that the black tape connects properly. Please make sure that there are no air bubbles under the black tape. Air bubbles below the black tape could cause the black tape to come loose. There are grooves between the different print platform plates. Cut the black strip at this place equal with this groove. 1 = groove Important : ¾ Make sure not to cut the heater strip below the print platform. Doing so will damage the printer.
Rockhopper II series printers – Maintenance Manual 4.7.8. Replacing the CR cursor assembly Notes : ¾ Remove following covers before replacing the CR cursor assembly.
Rockhopper II series printers – Maintenance Manual 4.7.9. Replacing the cursor roller assembly Notes : ¾ Remove following cover before replacing the Cursor roller assembly. Side cover R: refer to "Removing side cover R" Side cover L: refer to "Removing side cover L" Front cover: refer to "Removing the front cover" Carriage cover: refer to "Removing the carriage cover" Y rail cover: refer to "Removing the Y rail cover" Head cover: refer to "Removing the head cover" 4.7.9.1.
Rockhopper II series printers – Maintenance Manual 1 = CR cursor assembly 2 = E ring fixing the cursor roller assembly. Step 4 : Replace the cursor roller assembly. Step 5 : Install the spacers and the other parts as shown in the following figure.
Rockhopper II series printers – Maintenance Manual 4.7.9.3. B. Replacing the cursor roller assembly (6 high-load bearings) : open bearing type Step 1 : Follow the instructions in "Replacing the CR cursor assembly " to remove the CR cursor assembly. Step 2 : Remove the side cursor roller assemblies and B cursor axises together with flat-head driver or another tool. 1 = CR cursor assembly Step 3 : 2 = B cursor axis Remove the E ring fixing the cursor roller assembly (MY-43272) of downside.
Rockhopper II series printers – Maintenance Manual Step 6 : Apply the screw lock to the cursor axis, and install the cursor roller assembly with the axis at the lower position. Notes : ¾ Be sure that the screw lock does not contaminate the cursor roller or the spacer. 1 = Applying position of the screw lock Step 7 : Perform head height adjustment according to "Head height adjustment". 111 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 4.8. REPLACING THE MAINTENANCE AREA 4.8.1. Replacing the maintenance assembly Notes : ¾ When replacing the parts inside the maintenance assembly, be sure to perform following operation to clear the counter. "High ink initialization" or " Cleaning initialization": refer to "Counter Display Menu" ¾ Remove following covers before replacing the parts inside the maintenance assembly.
Rockhopper II series printers – Maintenance Manual Step 8 : Remove the connector and tube from the maintenance assembly. 1 = tube connections Notes : ¾ Step 9 : There is some remaining ink in the tubes. Be careful that the ink is not spilled from the tube onto the printer or items close to the printer. Remove the 6 screws fixing the maintenance assembly. 1 = Waste fluid receptacle 3 = Screws (M3x8) fixing the maintenance assembly 2 = Maintenance assembly Step 10 : Replace the maintenance assembly.
Rockhopper II series printers – Maintenance Manual o o o 50 or 64 inch model: Cap (a) and Pump (1), Cap (b) and Pump (3), Cap (c) and Pump (2), Cap (d) and Pump (4) 87 inch model 2 heater: Cap (a) and Pump (1), Cap (b) and Pump (3), Cap (c) and Pump (4), Cap (d) and Pump (2), Cap (e) and Pump (7), Cap (f) and Pump (5), Cap (g) and Pump (6), Cap (h) and Pump (8) 87 inch model 4 heater: Cap (a) and Pump (1), Cap (b) and Pump (3), Cap (c) and Pump (4), Cap (d) and Pump (2), Cap (e) and Pump (5), Cap (f) and
Rockhopper II series printers – Maintenance Manual 4.8.2. Replacing the wiper and wiperarm 4.8.2.1 Installing the new wipers in the wiperarm. Please follow the procedure mentioned below. Step 1 : Click the new wipers in the new wiperarm on the positions and manor shown in the pictures. No. 1 2 Part Well positioned wiper Malpositioned wiper For Rockhopper II 50” and 64” 1 2 3 4 5 6 7 For Rockhopper II 87” 8 1 Position 3, 4, 5, 6 2 3 4 5 6 7 8 Position 1, 3, 5, 7 4.8.2.
Rockhopper II series printers – Maintenance Manual Step 2 : Push the carriage to the left side of the machine so you can remove the four screws of the wiper assembly. No. 1 Step 3 : Part Screws Remove the wiper assembly Notes : ¾ Be careful removing the wiper assembly, so you don’t break the sensor located close to the wiper. No. 1 Part Sensor 116 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual Step 4 : Remove the wiperarm and reinstall the new one. No. 1 2 Part Wiperarm assembly T plate Step 5 : To reinstall the wiper assembly, please reverse the removal procedure. Step 6 : After complete reinstallation, clean the wipers using Isopropanol. 117 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 4.8.3. Replacing the SLIDE motor assembly (wiper arm) Caution : The motor is hot after the product has been operated, so be careful not to burn yourself. Step 1 : Follow the instructions in "Replacing the maintenance assembly" to remove the maintenance assembly. Step 2 : Remove the 2 screws fixing the SLIDE motor assembly. 1 = SLIDE motor assembly 2 = Screws (M3x6) fixing the SLIDE motor assembly Step 3 : Replace the SLIDE motor assembly.
Rockhopper II series printers – Maintenance Manual 4.8.4. Replacing the transmission photosensor (wiper home position and maintenance home position) Step 1 : Remove the transmission photosensor from the side plate R. 1 = Transmission photosensor (wiper origin side) 2 = Transmission photosensor (maintenance origin side) 4 = Maintenance origin cable assembly 3 = Wiper origin cable assembly 5 = Side plate R Step 2 : Remove each origin cable assembly from the transmission photosensor.
Rockhopper II series printers – Maintenance Manual 4.9. REPLACING THE PUMP AREA 4.9.1. Replacing the pump assembly Notes : ¾ Step 1 : Remove following covers before replacing the parts in the PF motor assembly.
Rockhopper II series printers – Maintenance Manual Step 2 : Remove the 4 screws fixing the pump assembly. Rockhopper II 2 heater Rockhopper II 2 heater 1 = Pump assembly 2 = Screws (M3x8) fixing the pump assembly Step 3 : Replace the pump assembly. Step 4 : Reinstall all parts in the opposite order of the removal procedure. Notes : ¾ Follow the instructions in "Pump tubing layout for pump assembly" to connect the tube. 4.9.2.
Rockhopper II series printers – Maintenance Manual 4.9.3. Replacing the pump motor assembly Caution : The motor is hot after the product has been operated, so be careful not to burn yourself. Step 1 : Follow the instructions in "Replacing the pump assembly " to remove the pump assembly. Step 2 : Remove the 2 screws fixing the pump motor assembly. 1 = Pump motor assembly 2 = Screws (M3x6) fixing the pump motor assembly Step 3 : Replace the pump motor assembly.
Rockhopper II series printers – Maintenance Manual 4.10. REPLACING THE CARTRIDGE AREA 4.10.1. Replacing the I/H (ink holder) assembly There are 8 I/H assembly 's installed in this printer. Following procedure is for the removal of 1 I/H assembly. Notes : ¾ Remove following covers before replacing the parts in the I/H assembly.
Rockhopper II series printers – Maintenance Manual Step 6 : Remove the 3 screws fixing the P/S board installation board. Step 7 : Remove the P/S board installation board. Step 8 : Remove the coupling screws and O-ring from the I/H assembly. Step 9 : Remove the 4 screws fixing I/C slide 2 and the I/H assembly. 1 = I/H assembly 3 = Screws (M3x8) fixing I/C slide 2 and the I/H assembly 2 = I/C slide 2 Step 10 : Remove the I/H assembly.
Rockhopper II series printers – Maintenance Manual (2) Replacing the ink ID board assembly and the holder pressure spring Step 1 : Remove the I/H assembly. Step 2 : Remove the 2 screws fixing the holder pressure spring. 1 = Holder pressure spring (two-ply use) 3 = Ink ID board assembly 2 = Screws (M3x6) fixing the holder pressure spring 4 = SC cable assembly Step 3 : Replace the holder pressure spring. Step 4 : Remove the SC cable assembly connector from the ink ID board assembly.
Rockhopper II series printers – Maintenance Manual (4) Replacing the ink sensor assembly (ink NOT sensor, ink END sensor) Step 1 : Remove the I/H assembly. Step 2 : Remove the cables from the I/H assembly clamp. Step 3 : Remove the cartridge frame assembly. Step 4 : Remove the screw fixing the ink END sensor. 1 = Ink END sensor 2 = Screw (M3x10) fixing the ink END sensor Step 5 : Remove the ink END sensor. Step 6 : Remove the screw fixing the Ink NOT sensor to the Cartridge frame assembly.
Rockhopper II series printers – Maintenance Manual 4.11. REPLACING SUPPORTS AND SCROLLER 4.11.1. Replacing the waste fluid bottle assembly (Rockhopper II 2H) Notes : ¾ Step 1 : When replacing the waste fluid bottle assembly, be sure to perform following operation to clear the counter. "High ink initialization" or " Cleaning initialization": refer to "Counter Initialization Menu" Remove the waste fluid tube from the waste fluid bottle assembly.
Rockhopper II series printers – Maintenance Manual 4.11.2. Replacing the waste fluid bottle assembly (Rockhopper II 4H) Notes : ¾ Step 1 : When replacing the waste fluid bottle assembly, be sure to perform following operation to clear the counter. "High ink initialization" or " Cleaning initialization": refer to "Counter Initialization Menu" Remove the waste fluid bottle assembly. Caution : Waste ink will remain inside the tubes.
Rockhopper II series printers – Maintenance Manual 4.11.3. Replacing the waste bottle box sensor assembly (RH II 2H) Step 1 : Follow the instructions in "Replacing the waste fluid bottle assembly" to remove the waste fluid bottle assembly. Step 2 : Remove the waste liquid BOX sensor assembly connector from the rear side cap R.
Rockhopper II series printers – Maintenance Manual Step 6 : Remove the waste liquid sensor installation board. Step 7 : Remove the screws (M2x8) fixing the waste liquid BOX sensor assembly. 1 = Waste liquid sensor installation board 3 = Screws (M2x8) 2 = Waste liquid BOX sensor assembly Step 8 : Remove the waste liquid BOX sensor assembly. Step 9 : Reinstall all parts in the opposite order of the removal procedure.
Rockhopper II series printers – Maintenance Manual 4.11.4. Replacing the waste bottle box sensor assembly (RH II 4H) Step 1 : Follow the instructions in "Replacing the waste fluid bottle assembly" to remove the waste fluid bottle assembly. Caution : Waste ink will remain inside the tubes. Be careful that the ink is not spilled from the tube onto the printer or items close to the printer. Step 2 : Remove the waste liquid BOX sensor assembly connector from the rear side cap R.
Rockhopper II series printers – Maintenance Manual Step 4 : Remove the screws fixing the waste liquid sensor assembly. Step 5 : Reinstall all parts in the opposite order of the removal procedure. Notes : ¾ When installing the waste liquid BOX sensor assembly, pay attention to following points : Adjust the waste liquid BOX sensor assembly before installing the waste liquid bottle cover. Position and install it so that "Sensor : Waste liquid tank" is properly switched in "Sensor Menu".
Rockhopper II series printers – Maintenance Manual 4.11.5. Replacing the scroller R assembly (1) Replacing the scroller R assembly Step 1 : Remove the 4 hexagon socket head springs fixing the scroller R assembly. 1 = Scroller R assembly 2 = Hexagon socket head springs Step 2 : Replace the scroller R assembly. Step 3 : Reinstall all parts in the opposite order of the removal procedure.
Rockhopper II series printers – Maintenance Manual Step 3 : Remove the E ring fixing the axes of the rollers to be replaced. 1 = Pressure roller 3 = Roller 2 5 = E ring (E-4) 2 = Roller 1 4 = E ring (E-3) Step 4 : Replace the rollers. Step 5 : Reinstall all parts in the opposite order of the removal procedure. 134 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 4.10.6. Replacing the scroller L assembly (1) Replacing the scroller L assembly Step 1 : Remove the 4 hexagon socket head springs fixing the scroller L assembly. 1 = Scroller L assembly 2 = Hexagon socket head springs Step 2 : Replace the scroller L assembly. Step 3 : Reinstall all parts in the opposite order of the removal procedure. (2) Replacing the pressure roller and roller 1 Step 1 : Remove the 4 screws fixing scroller receptacle cover R.
Rockhopper II series printers – Maintenance Manual Step 3 : Remove the E ring fixing the axes of the rollers to be replaced. 1 = Pressure roller 3 = E ring (E-3) 2 = Roller 1 4 = E ring (E-4) Step 4 : Replace the rollers. Step 5 : Reinstall all parts in the opposite order of the removal procedure. 136 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 5. SELF-DIAGNOSIS FUNCTION 5.1. INTRODUCTION This chapter provides information on the self-diagnosis function. The self-diagnosis function adjusts the printing accuracy. It is used in the manufacturing process, adjustment and maintenance. The self-diagnosis function is implemented in the system firmware. All functions are available from the operation panel. Notes : ¾ Refer to “Part names and functions ". 5.2.
Rockhopper II series printers – Maintenance Manual 5.2.2. Starting Up To use the self-diagnosis function, you should first display the self-diagnosis menu on the operation panel. The self-diagnosis menu is completely independent of the normal operation mode and self-diagnosis display mode. To call up the self-diagnosis menu, follow the steps below. Step 1 : If the system is in the operation mode or the self-diagnosis menu mode, press the [POWER] key to power off the unit. ¾ The power is turned off.
Rockhopper II series printers – Maintenance Manual 5.3. OPERATIONS IN SELF-DIAGNOSIS MODE This section explains how to operate in the self-diagnosis mode and provides the list of available diagnosis items. 5.3.1. Operating Self-Diagnosis Mode Follow the operation flow shown below to operate the self-diagnosis mode. For more detailed operation steps, refer to the flow chart of the applicable diagnosis item.
Rockhopper II series printers – Maintenance Manual Step 3 : Press the [F2] key or the [F4] key on the operation panel to modify the set value. Step 4 : To save the modified value, press the [ENTER] key on the operation panel. ¾ The modified set value is stored and a next item is displayed. Notes : ¾ If you press the [CANCEL] key instead of the [ENTER] key, the modification will not be stored. 140 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual Step 5 : To quit the diagnosis menu, press the [CANCEL] key on the operation panel. ¾ The system returns to an upper hierarchy of the diagnosis menu. Step 6 : To exit the self-diagnosis menu, press the [POWER] key. 5.3.2. Diagnosis Items in Self-Diagnosis Menu The Self-Diagnosis menu includes following diagnosis items.
Rockhopper II series printers – Maintenance Manual 5.4. TEST / INSPECTION MENU In the Inspection menu, you can perform various inspections on the circuit boards, sensors and fans. The Inspection menu includes the following diagnosis items. Initialization item Memory size Description This menu displays the memory size. Refer to → Ram Capacity Menu Version Displays the versions of the firmware and mainboard assembly.
Rockhopper II series printers – Maintenance Manual 5.4.1. RAM Capacity Menu This menu displays the memory size. * RamCapacity * RamCapacity 256 MB Notes : ¾ The Memory Size menu displays the size of the memory installed on the mainboard (128 MB or 256 MB). 5.4.2. Version Menu This menu displays following contents about the firmware and mainboard assembly.
Rockhopper II series printers – Maintenance Manual 5.4.3. Operation Panel Menu This menu is used to check the functions of the operation panel keys, LCD, and LEDs. (1) Operation panel key check When you press a key on the operation panel, the name of the key is displayed on the LCD. To exit the operation panel key check, press the [CANCEL] key twice. (2) LCD check The entire LCD screen is filled in black. You can check for any missing dots. (3) LED check The following LEDs light up in order.
Rockhopper II series printers – Maintenance Manual 5.4.4. Sensor Menu This menu displays the sensor status in the operation panel. If the displayed sensor status does not match the actual machine status, replace or adjust the relevant sensor referring to "Table Inspection Items in Sensor Menu".
Rockhopper II series printers – Maintenance Manual * Sensor * FootLever PaperEdgeAD * Sensor * PaperRear R PaperRear L * Sensor * Headslide Temp * Sensor * Ink ID On 04e (5/9) Foot lever SW sensor P_EDGE sensor Off Off (6/9) P_REAR_R sensor P_REAR_L sensor On 25°C (7/9) HD_SLIDE sensor Head thermistor 12 34 5678 ++ww++++ (8/9) * Sensor * Ink Not Ink End Ink ID Sensors Ink NOT sensor Ink END sensor (9/9) 5.4.5. Encoder Menu This menu displays the detected values from the following encoders.
Rockhopper II series printers – Maintenance Manual 5.4.6. Fan Menu This menu is used to check if the fan operates normally by turning it ON and OFF the fan. As soon as you select this menu, the fan will be activated. When you press the [CANCEL] key, the fan is off and the operation panel displays "Inspection: Fan". * Fan * [Cancel] End 5.4.7. History Menu This menu is used to check the maintenance history and serious error history. F1 → * Elec.
Rockhopper II series printers – Maintenance Manual * Maintenance * PrintingNumber Cleaning 00000000 00000000 (4/10) Number of printing copies Number of cleanings * Maintenance * Fire 1-A 00000000Mdot Fire 1-B 00000000Mdot (5/10) Discharge amount of head 1-A nozzle ink Discharge amount of head 1-B nozzle ink * Maintenance * Fire 2-A 00000000Mdot Fire 2-B 00000000Mdot (6/10) Discharge amount of head 2-A nozzle ink Discharge amount of head 2-A nozzle ink * Maintenance * Fire 3-A 00000000Mdot Fire 3-B 00
Rockhopper II series printers – Maintenance Manual 5.4.8. Head Signal Menu This menu is used to check the head-driving signal. F1 → F3 → * Head Signal * Flush Mode2 F1 → * Head Signal * Mode5 Mode1 Mode3 (1/2) ← F2 ← F4 Mode7 ← F2 (2/2) Select : * Head Signal * ENTER : * Flush * Drive 149 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 5.5. ADJUSTMENT MENU In this menu, you can align the printing position and correct the media feed operation.
Rockhopper II series printers – Maintenance Manual 5.5.1. Skew Check Menu In this menu, you can perform media feed and check the degree of skew in the media feed operation by means of the sensors. When you select this item from the Adjustment menu, the machine feeds the length specified by the operation panel and checks for media feed skew by comparing the media edge positions before and after the media feed detected by the sensors.
Rockhopper II series printers – Maintenance Manual 5.5.2. Head rank input menu Inputs the head rank. The head rank is used to determine the operation voltage of the head and compensate the temperature. Input head rank following the steps below. (1) Selecting input method When inputting head rank, select one of the following methods.
Rockhopper II series printers – Maintenance Manual 5.5.3 Head Nozzle Check Menu In this menu, you can check if the head nozzles, after refilling, can discharge ink correctly by printing a sample print. To print out head nozzle check patterns, follow the steps below. The following is the description of the printing method. Step 1 : Set media as necessary. Notes : ¾ Refer to the User’s Guide. ¾ Pressing the [ENTER] key in the Diagnosis menu in self-diagnostic mode moves the lever up and down.
Rockhopper II series printers – Maintenance Manual Nozzle alignment in horizontal direction (CCW): Prints out patterns in the order of 1A, 1B, 2A, 2B, 3A, 3B, 4A, 4B. Step 4 : If any abnormal conditions are found in the ink discharge status of the head nozzles, perform ink purge on the relevant heads. Step 5 : After the ink purge, the system returns to the purge selection menu.
Rockhopper II series printers – Maintenance Manual 5.5.4. Head Slant Check Menu This menu prints out a sample printing to check for head slant. Item Slant Front and back All end Description All head slant check. Front and back position and slant of each head relative to the reference head check. Confirmation of the forward and rear positions for all nozzle rows and all heads. Check complete. 5.5.4.1Head slant adjustment For a 4 head machine Step 1 : Start the self-diagnostic function.
Rockhopper II series printers – Maintenance Manual Step 5 : Make adjustments until amount of CW and CCW offset are identical. Notes : ¾ In theory, the alignment of CW and CCW should be identical. But in practice, it is almost impossible to become a perfect alignment. When there is a slight difference between CW and CCW, be sure the heads are well seated. ¾ ¾ In case you only print uni directional, adjust the CW till it is aligned perfectly.
Rockhopper II series printers – Maintenance Manual For a 8 head machine Step 1 : Start the self-diagnostic function. Notes : ¾ Refer to “Self-Diagnosis Function” Step 2 : Select "Adj:HeadSlant". Step 3 : Print "Slant" pattern. If dotted lines on pattern CW and CCW are not a straight line, which you can check with a magnifying glass (enlargement of at least 10), please go to step 4. Notes : When the printing pattern is printed, you will only see lines, and no notifications of ink channels.
Rockhopper II series printers – Maintenance Manual Notes : ¾ 8B 8A 7B When printing the pattern, the head identifications 1A, 1B etc, are not printed. Analyse the pattern as shown below. Be sure to have five lines for each color. 7A 6B 6A 5B 5A Adjustable head slant No. 1 Step 6 : 4B 4A 2B 2A 1B 1A 3B 3A Adjusted head slant Part Angle adjustment screw Tighten the screw fixing the head stationary plate. Repeat step 1 to 6 until the adjustment is correct for all heads.
Rockhopper II series printers – Maintenance Manual 5.5.4.2. Front and back For a 4 head machine To perform a Head Front/Back Adjustment, please follow the steps mentioned below. Step 1 : In diagnostic mode, go to [Adjust : Head Slant]. Step 2 : Press the [F2] key for F&B (front and back) adjustment. F1 → F3 → Step 3 : * HeadSlant * Slant Check F&B End ← F2 ← F4 Print out [Front/Back] pattern. First pattern A with 1A as reference is printed, then pattern B with 4B as reference and finally A+B.
Rockhopper II series printers – Maintenance Manual Notes : To help you identify the print heads on the test pattern please refer to the diagram below. Know you see, 1A is Black, 1B is Yellow, etc (in our color combination). Step 4 : Check if all nozzles are in 1 row by using a magnifying glass with an enlargement of at least 10. If not, please proceed to step 5. Step 5 : Loosen the screw with 1 turn, which secures the Head Fixing Plate. No.
Rockhopper II series printers – Maintenance Manual Step 6 : When the nozzles are not in one row, adjust the head front/back position by moving the Head Front/Back Adjustment Screw the manner shown below. First adjust nozzle row A (1A, 2A, 3A, 4A). When adjusted perfectly, nozzle row B should automatically be adjusted. But in practice this isn’t always a fact. When your determine a small misalignment after adjusting A well, readjust again until all nozzles of row A and B are perfectly aligned.
Rockhopper II series printers – Maintenance Manual For a 8 head machine To perform a Head Front/Back Adjustment, please follow the steps mentioned below. Step 1 : In diagnostic mode, go to [Adjust : Head Slant]. Step 2 : Press the [F2] key for F&B (front and back) adjustment. F1 → F3 → Step 3 : * HeadSlant * Slant Check F&B End ← F2 ← F4 Print out [Front/Back] pattern.
Rockhopper II series printers – Maintenance Manual If not, please proceed to step 5. Step 5 : Loosen the screw with 1 turn, which secures the Head Fixing Plate. No. 1 2 Step 6 : Part Head Fixing plate securing screw Front/Back Adjustment Screw When the nozzles are not in one row, adjust the head front/back position by moving the Head Front/Back Adjustment Screw the manner shown below. First adjust nozzle row A (1A, 2A, 3A, 4A). When adjusted perfectly, nozzle row B should automatically be adjusted.
Rockhopper II series printers – Maintenance Manual 5.5.5. Repeatability Adjustment (Bi-Directional) To perform a Repeatability Adjustment, please follow the steps mentioned below. Step 1 : Start the self-diagnostic function. Notes : ¾ Refer to “Self-Diagnosis Function". Step 2 : Select "Adj:Bi-D". Step 3 : Print a repeatability pattern. Step 4 : The odd rows (with each 5 dots) are the references.
Rockhopper II series printers – Maintenance Manual 5.5.6. CW adjustments (Uni-Directional) To perform CW adjustments, please follow the steps mentioned below. Step 1 : Start the self-diagnostic function. Notes : ¾ Refer to “Self-Diagnosis Function". Step 2 : Select "Adj:Uni-D". Step 3 : Print a CW adjustment pattern. Step 4 : The odd rows (alternately 1A and 1B) are the references.
Rockhopper II series printers – Maintenance Manual 5.5.7. Band Feed Correction Menu (X Length) In this menu, you can correct the media feed distance. To correct the media feed distance, you must first print out check patterns and measure the distance between lines drawn in the media feed direction. Then you enter the measured value through this menu. The system uses this entered value to determine the PF encoder resolution parameter in the firmware.
Rockhopper II series printers – Maintenance Manual * Feed Adj. * X Length 300 – 1000 + 500 mm ↓ ENTER ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ CANCEL ←← ←← * Feed Adj. * Enter Print Start ↓ ENTER * Feed Adj. * Set paper A media is not set ↓ Media setting * Feed Adj. * Paper Initial ↑ ↑ ↑ ↑ ↑ ↑ →↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ →→ →→→→→ ↓ Finish media initialization * Feed Adj. * Adjustment Print →→ →→→→→ * Feed Adj. * X Length Display during adjustment printing ↓ Finish printing 300 – 1010 + 500.
Rockhopper II series printers – Maintenance Manual 5.5.8. Top & bottom adjustment menu Sets printing margins. Make adjustments following the steps below. Step 1 : Set media as necessary. Step 2 : After the media has been set, pattern printing with band feed compensation and media cutting are performed. The following is the description of the printing method.
Rockhopper II series printers – Maintenance Manual 5.5.9. P_REAR sensor position adjustment menu Adjust the P_REAR sensor position in order to accurately detect the length of the cut media. During this adjustment, the P_REAR sensor position can be adjusted inside the firmware by referring to the nozzle, in order to obtain a maximum printable area starting from the ends of the media. Make adjustments following the steps below. Step 1 : Set media as necessary.
Rockhopper II series printers – Maintenance Manual Step 4 : Input the measurement as the parameter of the P_REAR sensor position. * Rear Sensor * Set Cutting Paper ↓ Set media * Rear Sensor * Paper Initial If media is not set ↓ End media initialization * Rear Sensor * Paper Width 297.0 mm Check media width ↓ ENTER * Rear Sensor * Rear Sensor 7.0 – 27.0 + 17.0 mm - 5.5.10. Test print menu In this menu, you can print out adjustment patterns for checking various adjustment items.
Rockhopper II series printers – Maintenance Manual 5.5.11. Head wash menu In this menu, ink is drained and the head is cleaned at the completion of the manufacturing process and before replacing the print head. Execute a cleaning following the steps below. Step 1 : Initialize the waste ink history. ¾ Refer to ‘Parameter Initialization Menu’ Step 2 : Discharge the waste fluid from the waste fluid bottle. Step 3 : Press the [ENTER] key in the operation panel to confirm the head cleaning menu.
Rockhopper II series printers – Maintenance Manual * Clean Head * Remove cartridge ↓ Eject all cartridge and press the [ENTER] key to drain ink * Clean Head * Ink Discharge ↓ End Ink draining * Clean Head * Set Cleaning jig ↓ Set the head cleaning jig and press the [ENTER] key to charge the cleaning liquid. * Clean Head * Head Cleaning ↓ Charge cleaning liquid * Clean Head * Remove cleaning jig ↓ Remove the head cleaning jig and press the [ENTER] key to drain the cleaning liquid.
Rockhopper II series printers – Maintenance Manual 5.5.12. Software Counter Initialization Menu This menu initializes the software counters such as the ink amount counter. Notes : ¾ Before delivery, always initialize the software counters. The software counters that can be initialized through this menu are as follows.
Rockhopper II series printers – Maintenance Manual 5.5.13. Feed Pitch Check Menu In this menu, you can check the media feed amount for one band by reviewing a sample printing. There is no adjustment item. To check the feed pitch, follow the steps below. Step 1 : Set media as necessary. Step 2 : Select "Adj:SendPitch". Step 3 : Select "Pattern 1" or "Pattern 2" to print feed pitch check patterns. ¾ "Pattern 1": Drawn with 1 inch (2.
Rockhopper II series printers – Maintenance Manual 5.6. PURGE MENU In this menu, you can purge ink from the printer heads. The Purge menu includes the following diagnosis items. Diagnosis item Normal Powerful Little Initial ink charge Description Performs normal purge. Performs powerful purge. Performs minimum purge. Performs initial ink charge. F1 → F3 → * Cleaning * Normal Little Powerfull Ink charge ← F2 ← F4 ↓ Select item (Normal cleaning) * Normal * Cleaning 175 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 5.7. SAMPLE PRINTING MENU This menu prints out a sample printing. The Sample printing menu includes the following items. Diagnosis item Nozzle Check Adjustment variables Description Prints the head nozzle check pattern. Prints out the set values of various adjustment items. Notes : ¾ F1 → When serial numbers are not input to this product, the serial numbers become blank spaces. * Print * Nozzle Adj.
Rockhopper II series printers – Maintenance Manual 5.8. PARAMETER MENU In this menu, you can modify the set values of various adjustment items (adjustment parameter). The Parameter menu includes the following items. Initialization item Initialize. Description Initializes the adjustment parameters. Update Updates the adjustment parameters. F1 → * Parameter * Initialize Update Refer to Parameter Initialization Menu Parameter Update Menu ← F2 5.8.1.
Rockhopper II series printers – Maintenance Manual 5.8.2. Parameter Update Menu This menu updates the adjustment parameters. The parameters that can be updated through this menu are as follows. ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ Head voltage Printing position alignment CW adjustment Media feed distance Mechanical parameter Ink parameter Ink ID mask Serial number Notes : ¾ If you update any parameter in the Parameter Update menu, always turn the power OFF after quitting the menu.
Rockhopper II series printers – Maintenance Manual (1) Head ID In this menu, you can enter a head ID. The head ID is used to determine the printer head-driving voltage and perform temperature correction. After a head ID has been entered, the system shifts to the Ink Charge menu.
Rockhopper II series printers – Maintenance Manual (2) Printing position alignment This updates the printing position alignment parameters. * PrintPos Adj.* # 1 Head 1A * PrintPos Adj. * #1 Head 1B + -28 - + -28 If the parameter is updated * PrintPos Adj. * #1 Head 4B + -48 - ENTER →→→→→ * PrintPos Adj. * Update Parameter ? ↓ ENTER * PrintPos Adj. * Updating parameter (3) CW This updates the CW adjustment parameters. * CW Adj. * Gap 1 - 2 * CW Adj.
Rockhopper II series printers – Maintenance Manual (4) Media feed distance This updates the media feed distance parameters. * PaperFeedLen. * X Length 290 – 1010 + 500.0 mm ↓ ENTER * PaperFeedLen. * Update Parameter ? ↓ ENTER * Update * Updating Parameter 181 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual (5) Mechanical parameter Update the mechanical position parameters. The setup items are as follows. ¾ ¾ ¾ ¾ Top distance Bottom distance Side margin P_REAR sensor position * Mechparm * Top Length * Mechparm * Bottom * Mechparm * Side * Mechparm * Rear Sensor 0 – 40.0 + 5.0 mm - 0 – 40.0 + 5.0 mm - 0 – 20.0 + 5.0 mm - 0 – 27.0 + 17.0 mm ↓ ENTER * Mechparm * Update Parameter ↓ ENTER * Mechparm * Updating Parameter 182 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual (6) Ink parameter This updates the ink parameter. The setup items are as follows. Set: Ink not filled Reset: Ink filled Notes : ¾ When "set" has been selected on the ink parameter update menu, the product implements initial filling operations at the next start up. * InkParameter * Init.
Rockhopper II series printers – Maintenance Manual (8) Serial number entry This is for entering the serial number. * SerialNo. * + DD5*000001 * SerialNo. * + DD5C*00001 * SerialNo. * + DD5C1*0001 * SerialNo. * + DD5C12*001 * SerialNo. * + DD5C123*01 * SerialNo. * + DD5C1234*1 * SerialNo. * + DD5C12345* - Notes : ¾ The third figure of a serial number differs with the machine size. 5: 50 inch 6: 64 inch 8: 87 inch 184 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 5.9. ENDURANCE RUNNING MENU In this menu, you can perform endurance running on the printer heads. The Endurance Running menu includes the following items. Initialization item CR Motor PF motor Razor Blade Head up/down Description Performs carriage stroke. Drives the PF motor. Cuts media. Changes over the head height repeatedly. Head lock Pump Lever motor Tests head lock operation. Performs wiper up/down operation via the selecting menu.
Rockhopper II series printers – Maintenance Manual 5.9.1. CR Motor Endurance Menu This menu performs endurance running for the CR motor. You can perform carriage stroke according to your desired setting. The available settings are shown below. Setup item Operation speed (CW, CCW) Number of endurance running cycles Description Sets carriage operation speed (CW and CCW).
Rockhopper II series printers – Maintenance Manual 5.9.2. PF Motor Endurance Menu This menu performs endurance running for the PF motor. You can drive the PF motor according to your desired settings. The available settings are shown below. Setup item Media feed amount Description Sets amount of media feeds per endurance operation.
Rockhopper II series printers – Maintenance Manual 5.9.3. Cutter Endurance menu This menu performs endurance running for the cutter. You can perform the cutting operation according to the settings. Caution : Pay attention to the following points when performing the cutter endurance operation. ¾ Install usable ink cartridges. ¾ Make sure that media initialization is complete.
Rockhopper II series printers – Maintenance Manual * Cutter * Count 5 Perform endurance ↓ ENTER * Cutter * End 50 5.9.4. Head Up/Down Endurance Menu This menu performs endurance running for the head up/down operation. You can perform the capping operation according to your desired settings. The available settings are shown below.
Rockhopper II series printers – Maintenance Manual 5.9.5. Head Lock Endurance menu Test endurance of head lock. In the Head Lock Endurance menu, you can perform head lock operation according to the set items. Notes : Refer to "Head Up/Down Endurance Menu" The wait time for head lock endurance is set to 10 seconds.
Rockhopper II series printers – Maintenance Manual 5.9.6. Pump Endurance menu This menu performs endurance running for the pump. In the Pump Endurance menu, you can perform the pump motor assembly endurance operation according to the settings. The available settings are shown below. Setup item Operation speed Description Sets the operation speed of the pump motor assembly.
Rockhopper II series printers – Maintenance Manual 5.9.7. Lever Motor Endurance Menu This menu performs endurance running for the lever motor. You can drive the lever motor according to your desired settings. The available settings are shown below.
Rockhopper II series printers – Maintenance Manual 5.9.8. Sequential Printing Endurance Menu This menu performs endurance running for the printer heads. You can operate the printer heads according to your desired settings. The available settings are shown below. Setup item Printing mode Description Set printing mode. Media Cut Sets whether to cut media each time one printing is printed out or not.
Rockhopper II series printers – Maintenance Manual 5.9.9. General Endurance Menu This menu performs the general endurance running. You can operate various driving systems according to your desired settings. The available settings are shown below. Setup item Operation speed (CW, CCW) Media feed amount Number of endurance running cycles Description Sets carriage operation speed (CW and CCW).
Rockhopper II series printers – Maintenance Manual 5.9.10. Endurance Running Check Menu In this menu, you can confirm the number of endurance running cycles that have been already finished. The number of endurance running cycles is stored in NVRAM in the system. Therefore, even if a serious error occurs during endurance running, you can confirm the number of finished cycles just before the occurrence of the serious error.
Rockhopper II series printers – Maintenance Manual 5.10. HEAD LOCK MENU Lock and unlock the head lock. The following items are in the head lock menu. ¾ ¾ F1 → Lock: Locks the head. Unlock: Releases the head lock. * Head lock * Lock Unlock ← F2 (1/1) ↓ Select (unlock) * Unlock * Wait Little time 196 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 5.11. HEATER SYSTEM MENU This section describes the heater system menu. This menu is used to evaluate the heating elements of the printer. Initialization item Status Temperature Test 30 Test 50 Test Max Version Adjust Description This menu displays the status of the heating system. This menu displays the real temperature of the heating elements. This menu heats the temperature up to 30°C. This menu heats the temperature up to 50°C.
Rockhopper II series printers – Maintenance Manual 5.11.3. Heater Test 30 Menu This menu heats the temperature up to 30°C. * Test 30 * Sending to heat system The display will mention de current temperature. You can follow the heating of the heater elements on the display up to 30°C. * Temperature * A : R30 B1 : R30 B2 : R30 D1 : R31 D2 : R31 C : R31 5.11.4. Heater Test 50 Menu This menu heats the temperature up to 50°C. * Test 50 * Sending to heat system The display will mention de current temperature.
Rockhopper II series printers – Maintenance Manual 5.11.6. Heater Version Menu This menu displays the version of the control heater board. * Version * Ver = 2.03 5.11.7. Heater Adjust Menu Notes : ¾ With this menu you can calibrate the heaters. Please note that this function is for future use only. 199 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 5.12. ECO PREPARE MENU Loading ink for the first time. Please refer to the User’s Guide. 200 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 5.13. MACHINE SIZE SELECT MENU This section describes the select menu of the machine size. Used when the Mainboard is exchanged, etc. Step 1 : If the system is in the operation mode or the self-diagnosis menu mode, press the [POWER] key to power off the unit. Step 2 : Press the [POWER] key while simultaneously pressing and holding the [MENU ↑] key and the [MENU ↓] key. Step 3 : Select the machine size.
Rockhopper II series printers – Maintenance Manual 202 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 6. MAINTENANCE MODE 6.1. INTRODUCTION This chapter provides information on the maintenance mode. The maintenance mode provides the user with functions of displaying and initializing the life counters. It is used in the manufacturing process, adjustment and maintenance. The maintenance mode is implemented in the system firmware. All functions are available from the operation panel. Notes : ¾ Refer to “Operation Panel ". 6.2.
Rockhopper II series printers – Maintenance Manual 6.3. MAINTENANCE MENU The maintenance menu includes the following diagnosis items. Initialization item Counter Display Menu Counter Initialization Menu MAC address write enable menu F1 → F3 → Description This menu displays the life counters. Initializes the service life counter. Refer to Counter Display Menu Counter Initialization Menu Performs network MAC address writing.
Rockhopper II series printers – Maintenance Manual Notes : ¾ ¾ All life counters are displayed in decimal number. For 87-inch specifications, the head 5A, 5B, 6A, 6B, 7A, 7B, 8A, 8B are added.
Rockhopper II series printers – Maintenance Manual 6.3.2. Counter Initialization Menu This menu initializes the life counters. The parameters that can be initialized in this menu are as follows.
Rockhopper II series printers – Maintenance Manual 6.3.3. MAC address write enable menu It could happen that the computer cannot make connection with the Rockhopper II printer. If this is the case, the MAC address of the Rockhopper II printer has probably been set to zero or incorrect. To insert the MAC address into the Rockhopper II printer, please follow the instructions mentioned below. Notes : ¾ For the MAC address, a unique number is assigned for each unit.
Rockhopper II series printers – Maintenance Manual Step 5 : Press the [F3] key. Step 6 : Press the [F1] key. Step 7 : Press the [F4] key. Step 8 : The password has been inserted. Use the [F1], [F2], [F3] and [F4] key to insert the MAC address. Step 9 : Press the [ENTER] key to confirm. Step 10 : Press the [POWER] key to power OFF the unit. 6.3.4 Head Voltage In this menu, you can change the head voltage compensation value from -9 to +2.5. The default value is 0.
Rockhopper II series printers – Maintenance Manual 7. ADJUSTMENTS 7.1. INTRODUCTION Adjustments and adjustment procedures required when replacing parts are explained in this chapter. Notes : ¾ Refer to “Jig and tool list ". 7.2. ADJUSTMENT The adjustments required when replacing parts are explained below. When adjusting or replacing maintenance parts shown in the table below, a printing adjustment is required using the auto-diagnostic function on the printer.
Rockhopper II series printers – Maintenance Manual 11 Band feed correction 12 Top and bottom adjustment 13 Rear sensor position adjustment 14 1 Test Print CR deceleration belt tension adjustment 2 Repeatability adjustment 3 Top and bottom adjustment 4 5 Test Print Initializing CR motor history 1 PF deceleration belt tension adjustment 2 Band feed correction 3 Top and bottom adjustment 4 Rear sensor position adjustment 5 6 Test Print Initializing PF motor history 1 Media sensor sensi
Rockhopper II series printers – Maintenance Manual Carriage assembly 1 Head height adjustment 2 Media sensor sensitivity adjustment 3 Continuous printing endurance operation check 4 Head nozzle check 5 Head angle check 6 Head precision adjustment 7 Repeatability adjustment 8 CW adjustment 9 Top and bottom adjustment 10 Test Print 211 → Head height adjustment → Media sensor sensitivity adjustment → Head Nozzle Check Menu → Sequential Printing Endurance Menu → Head Nozzle Check Menu → He
Rockhopper II series printers – Maintenance Manual 7.3. PARAMETER BACKUP This chapter explains the different types of parameter backup methods. The different backup parameters related to the operation of the printer are recorded on the NVRAM (FlashROM or EEPROM) installed on the Mainboard. There are the following types of backup parameters.
Rockhopper II series printers – Maintenance Manual 7.3.2. Procedure for creating backup parameters This section explains the procedure for recording backup parameters from the Mainboard assembly onto a memory card. Use the following procedure to create backup parameters. Important : ¾ Before replacing parts, be sure to perform the following operations. Turn the machine power OFF. Remove the product's electrical plug from the socket.
Rockhopper II series printers – Maintenance Manual 7.3.3. Backup parameter installation procedure The following is the procedure for installing the backup parameter from the memory card into the new Mainboard assembly. Use the following procedure to install backup parameters. (1) When using a flash memory card Step 1 : Install the memory card for the backup into the memory card connector slot for the new Mainboard assembly.
Rockhopper II series printers – Maintenance Manual 7.4. FIRMWARE INSTALLATION The procedure for installing firmware is explained below. The programs (firmware) that control the operation of the printer are recorded on the NVRAM (Flash-ROM) installed on the Mainboard. Install firmware when performing the following maintenance operations. ¾ When replacing the Mainboard assembly ¾ When upgrading firmware Caution : Before installing firmware, be sure that the power to the printer is turned off.
Rockhopper II series printers – Maintenance Manual (1) When using a flash memory card Step 1 : Remove the memory cover. Step 2 : Install the memory card for the installation of firmware into the memory card connector slot (J104) of the Mainboard assembly. Notes : ¾ Install the memory card so that its front points towards the inside of the printer. Step 3 : Turn the power of the printer ON. Step 4 : Firmware installation starts.
Rockhopper II series printers – Maintenance Manual Step 5 : Check if the buzzer sounded and whether the firmware was installed correctly. Step 6 : Power the unit OFF. Important : After installation of the firmware onto the Rockhopper II 4 heater, you must upgrade the heater system board. (3) Updating the heater system board (4 heater printers ONLY!). To update the heater system board of a Rockhopper II 4 heater printer, please follow the instructions mentioned below.
Rockhopper II series printers – Maintenance Manual 7.5. STEEL BELT TENSION ADJUSTMENT The procedure for adjusting the steel belt tension is explained below. This section explains the procedure for adjusting steel belt tension. When removing/installing the steel belt, adjust its tension. 7.5.1. Tools required for work The following tools are required when adjusting the tension of the steel belt. ¾ Tension gauge: max. 2.0 N (200 g) ¾ Steel belt tension attachment 2: for gauge diameter 2mm (0.08in.
Rockhopper II series printers – Maintenance Manual Step 2 : If the tension of the steel belt is not within the range of regulated values, adjust the steel belt tension screws. 1 = Steel belt 3 = CR slave pulley Step 3 : 2 = Steel belt tension screw Move the CR cursor to the left and right once or twice. Adjust the CR driven pulley until the upper and lower margins are identical. Caution : If the tension is not equivalent across the entire belt, it could snap during operation. 219 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 7.6. PF DECELERATION BELT TENSION ADJUSTMENT The procedure for adjusting the tension of the PF deceleration belt is explained below. When removing the PF motor or removing/installing the PF deceleration belt, adjust the tension of the PF deceleration belt. 7.6.1. Tools required for work The following tools are required to adjust the tension of the PF deceleration belt. Tension gauge: max. 50 N (5 kgf) Notes : ¾ Refer to “Jig and tool list” 7.6.2.
Rockhopper II series printers – Maintenance Manual 7.7. HEAD PRECISION ADJUSTMENT (SLANT) This section explains the procedure for adjusting the head angle. When replacing the head assembly, use the following procedure to adjust the head angle and head forward/rear position. 7.7.1 Head slant adjustment 7.7.1.1 For a 4 head machine Step 1 : Start the self-diagnostic function. Notes : ¾ Refer to “Self-Diagnosis Function” Step 2 : Select "Adj:HeadSlant". Step 3 : Print "Slant" pattern.
Rockhopper II series printers – Maintenance Manual Notes : ¾ In theory, the alignment of CW and CCW should be identical. But in practice, it is almost impossible to become a perfect alignment. When there is a slight difference between CW and CCW, be sure the heads are well seated. ¾ ¾ In case you only print uni directional, adjust the CW till it is aligned perfectly. In case you print bi-directional, and CW and CCW cannot be aligned more perfectly. Divide the fault equally.
Rockhopper II series printers – Maintenance Manual 7.7.1.2 For a 8 head machine Step 1 : Start the self-diagnostic function. Notes : ¾ Refer to “Self-Diagnosis Function” Step 2 : Select "Adj:HeadSlant". Step 3 : Print "Slant" pattern. If dotted lines on pattern CW and CCW are not a straight line, which you can check with a magnifying glass (enlargement of at least 10), please go to step 4. Notes : When the printing pattern is printed, you will only see lines, and no notifications of ink channels.
Rockhopper II series printers – Maintenance Manual Notes : ¾ 8B 8A 7B When printing the pattern, the head identifications 1A, 1B etc, are not printed. Analyse the pattern as shown below. Be sure to have five lines for each color. 7A 6B 6A 5B 5A Adjustable head slant No. 1 Step 6 : 4B 4A 2B 2A 1B 1A 3B 3A Adjusted head slant Part Angle adjustment screw Tighten the screw fixing the head stationary plate. Repeat step 1 to 6 until the adjustment is correct for all heads.
Rockhopper II series printers – Maintenance Manual 7.7.2. Front and back of head adjustment 7.7.2.1 For a 4 head machine To perform a Head Front/Back Adjustment, please follow the steps mentioned below. Step 1 : In diagnostic mode, go to [Adjust : Head Slant]. Step 2 : Press the [F2] key for F&B (front and back) adjustment. F1 → F3 → Step 3 : * HeadSlant * Slant Check F&B End ← F2 ← F4 Print out [Front/Back] pattern.
Rockhopper II series printers – Maintenance Manual Notes : To help you identify the print heads on the test pattern please refer to the diagram below. Know you see, 1A is Black, 1B is Yellow, etc (in our color combination). Step 4 : Check if all nozzles are in 1 row by using a magnifying glass with an enlargement of at least 10. If not, please proceed to step 5. Step 5 : Loosen the screw with 1 turn, which secures the Head Fixing Plate. No.
Rockhopper II series printers – Maintenance Manual Step 6 : When the nozzles are not in one row, adjust the head front/back position by moving the Head Front/Back Adjustment Screw the manner shown below. First adjust nozzle row A (1A, 2A, 3A, 4A). When adjusted perfectly, nozzle row B should automatically be adjusted. But in practice this isn’t always a fact. When your determine a small misalignment after adjusting A well, readjust again until all nozzles of row A and B are perfectly aligned.
Rockhopper II series printers – Maintenance Manual 7.7.2.2. For a 8 head machine To perform a Head Front/Back Adjustment, please follow the steps mentioned below. Step 1 : In diagnostic mode, go to [Adjust : Head Slant]. Step 2 : Press the [F2] key for F&B (front and back) adjustment. F1 → F3 → Step 3 : * HeadSlant * Slant Check F&B End ← F2 ← F4 Print out [Front/Back] pattern.
Rockhopper II series printers – Maintenance Manual Step 5 : Loosen the screw with 1 turn, which secures the Head Fixing Plate. No. 1 2 Step 6 : Part Head Fixing plate securing screw Front/Back Adjustment Screw When the nozzles are not in one row, adjust the head front/back position by moving the Head Front/Back Adjustment Screw the manner shown below. First adjust nozzle row A (1A, 2A, 3A, 4A). When adjusted perfectly, nozzle row B should automatically be adjusted.
Rockhopper II series printers – Maintenance Manual 7.8. REPEATABILITY ADJUSTMENT (BI-DIRECTIONAL) To perform a Repeatability Adjustment, please follow the steps mentioned below. Step 1 : Start the self-diagnostic function. Notes : ¾ Refer to “Self-Diagnosis Function". Step 2 : Select "Adj:Bi-D". Step 3 : Print a repeatability pattern. Step 4 : The odd rows (with each 5 dots) are the references.
Rockhopper II series printers – Maintenance Manual 7.9. CW ADJUSTMENTS (UNI-DIRECTIONAL) To perform CW adjustments, please follow the steps mentioned below. Step 1 : Start the self-diagnostic function. Notes : ¾ Refer to “Self-Diagnosis Function". Step 2 : Select "Adj:Uni-D". Step 3 : Print a CW adjustment pattern. Step 4 : The odd rows (alternately 1A and 1B) are the references.
Rockhopper II series printers – Maintenance Manual 7.10. CR DECELERATION BELT TENSION ADJUSTMENT This section explains the procedure for adjusting the tension of the CR deceleration belt. When removing/installing the CR deceleration belt, such as when removing the CR motor, adjust the tension of the CR deceleration belt. 7.10.1. Tools required for work The following tools are required to adjust the tension of the CR deceleration belt. ¾ Tension gauge: max.
Rockhopper II series printers – Maintenance Manual 7.11. COVER SENSOR ADJUSTMENT This section explains the procedure for adjusting the cover sensor. When replacing the cover sensor assembly or removing/installing the front cover, use this procedure to adjust the cover sensor. Step 1 : Start the self-diagnostic function. Notes : ¾ Refer to “Self-Diagnosis Function ". Step 2 : Select "Check:Test" on the self-diagnostic menu. Step 3 : In the inspection menu, select "Check : Check".
Rockhopper II series printers – Maintenance Manual 7.12. HEAD HEIGHT ADJUSTMENT This section explains the procedure for adjusting the head height. If CR cursor assembly is changed, adjust head height. 7.12.1. Tools required for work The following tools are required when adjusting the head height. CR gap check jig Notes : ¾ Refer to “Jig and Tool List". 7.12.2. Adjustment Procedure Perform the head height adjustment following the procedures below.
Rockhopper II series printers – Maintenance Manual Step 8 : Adjust head U/D eccentric shaft lever so that CR gap adjustment jig can move freely. Step 9 : Perform CR cursor right/left adjustment. 1 = Platen 3 = Print head 5 = Height 1.2 mm 7 = CR gap adjustment jig 1.2 mm side 2 = CR gap check jig 4 = CR cursor 6 = Height 1.3 mm Step 10 : Fasten the screws (2, one on the right, one on the left) that fasten the head U/D eccentric shaft lever.
Rockhopper II series printers – Maintenance Manual 7.13. MEDIA SENSOR SENSITIVITY ADJUSTMENT This section explains the procedure for adjusting the sensitivity of the media sensor. When replacing the P_EDGE sensor assembly or Mainboard assembly, adjust the media sensor. Notes : ¾ Pay attention to the following points when adjusting the media sensor. This should be performed in an area where sun light and illumination do not influence the sensor.
Rockhopper II series printers – Maintenance Manual (1) HIGH level (with media) adjustment of the A/D value Step 1 : Set the standard media. Step 2 : Select "Check : Head Lock" in the self-diagnosis menu. Notes : ¾ Refer to “Self-Diagnosis Function ". Step 3 : Release the head lock. Step 4 : Check if the installation angle of the P_EDGE sensor is 15°. Step 5 : In the inspection menu, select "Check : Check". Step 6 : Display "Sensor : PaperEdgeAD". Step 7 : Open the front cover.
Rockhopper II series printers – Maintenance Manual (2) LOW level (without media) A/D value check Step 1 : Adjust the A/D value of the HIGH level following the "(1) HIGH level A/D value adjustment" procedure. Step 2 : Align the cutter and the right edge of the standard media by moving the carriage. 1 = Razor Blade Notes : Perform the following if the A/D values of the edge sensor are not the adjustment value.
Rockhopper II series printers – Maintenance Manual 7.14. CUTTER ADJUSTMENT This section explains the procedure for adjusting the cutter. When replacing the sub-platen, replacing the solenoid assembly, or removing/installing media guide F, use this procedure to adjust the cutter. Step 1 : Confirm if the media has been cut correctly. Notes : ¾ Step 2 : Refer to “Cutter Endurance menu". If media guide F has been installed at an angle, adjust it. Notes : ¾ Step 3 : Refer to “Removing media guide F".
Rockhopper II series printers – Maintenance Manual 7.15. PUMP TUBING LAYOUT FOR PUMP ASSEMBLY 7.15.1 Pump tubing layout - Rockhopper 4 heater (1) For 50 or 64 inch spec 1 = connection to the head caps 2 = waste tube connection 50” or 64” Rockhopper II 4 heater 240 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual Notes : 1. Please be careful, when replacing the tubings, it is possible to have kinks in the tubings. Please avoid this by turning the tubing to the left or the right at the head connection and/or waste tube connection. 2. Also be careful the tubings do not touch or get stuck in the gears. 1 2 Critical tubings Gears (2) For 87 inch spec 1 = connection to the head caps 2 = waste tube connection 241 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 87” Rockhopper II 4 heater Notes : 1. Please be careful, when replacing the tubings, it is possible to have kinks in the tubings. Please avoid this by turning the tubing to the left or the right at the head connections and/or waste tube connections 1 Critical tubings 242 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 7.15.2. Pump tubing layout - Rockhopper 2 heater (1) For 50 or 64 inch spec 50” or 64” Rockhopper II 2 heater Step 1 : Connect the tubing in the manner shown in the figure below. 1 = Tube connecting to the waste fluid tube 3 = Tube connecting to cap a Step 2 : 2 = Tube connecting cap b Use a linking tube to connect the new-part pump tube (DF-43951) to the tube connecting cap 2.
Rockhopper II series printers – Maintenance Manual Step 3 : Insert into the waste fluid tubes from the pumps a piece of tube (DF-43951; 15 cm). 1 = piece of tube (15 cm) Step 4 : Bundle the waste fluid tubes in the large waste fluid tube. 1 = large waste fluid tube Step 5 : Bundle the connectors together in the locking wire saddle. Step 6 : Bundle the remaining tubes, cables and connectors together in the manner shown in the figure below. 244 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual (2) For 87 inch spec 87” Rockhopper II 2 heater Step 1 : Waste fluid tube E and an ink tube joining tube are added between fluid tube A and the pump 4 tube fitting that groups together the waste fluid side tubes. Step 2 : Connect up the tubing for pump 1 as shown on the figure below. 1 = Tube connecting to waste fluid tube 3 = Tube connecting to cap d 2 = Tube connecting to cap a 245 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual Step 3 : Connect up the tubing for pump 2 in the manner shown in the figure below. 1 = Tube connecting to waste fluid tube 3 = Tube connecting to cap c Step 4 : Connect up the tubing for pump 3 as shown in the figure below. 1 = Tube connecting to waste fluid tube 3 = Tube connecting to cap g Step 5 : 2 = Tube connecting to cap b 2 = Tube connecting to cap f Connect up the tubing for pump 4 as shown in the figure below.
Rockhopper II series printers – Maintenance Manual Step 6 : Insert in the waste fluid tubes from the pumps a piece of 15 cm tube (DF-43951). 1 = piece of tube (15 cm) Step 7 : Stick the locking wire saddle onto side plate F. Step 8 : Bundle the tubes and connectors together in the locking wire saddle. Step 9 : Bundle the waste fluid tubes in the large waste fluid tube.
Rockhopper II series printers – Maintenance Manual 7.16. BOARD CHECKLIST 7.16.1. Power supply board. Green LED on Power Supply ON Power supply works ok OFF Power supply is not working. → 220V/110V? → Load connected to PS? → Error message on Rockhopper II: “Heat system not found”(*) Flashing Power supply is not starting.
Rockhopper II series printers – Maintenance Manual 7.16.2. Control board.
Rockhopper II series printers – Maintenance Manual 7.16.3. Power board. D2 RED/GREEN(revC) From rev C on, it will be a green led D1 RED 110/220V indicator D23, 21,19,13,6,4 ON OK ON Should be on in a 110V grid. RED ON Heater is on During cold start-up, the selftest will run. All leds should go on, one at a time, for a short period. OFF NO +24V present → PS ok? → Power cable ok? OFF Should be off in a 220V grid. OFF Heater is off After a warm start-up, the selftest will not run.
Rockhopper II series printers – Maintenance Manual Connector: Tips Safety relay On the powerboard is a safety relay that will switch 220 or 110V to the solid state relays whenever the Rockhopper II series printer is powered off. This is to prevent that defective solid state relays can make the heatstrips overheat and melt its fuses. Buzzer: 1 small beep for each heater that reached the desired temperature. 3 short beeps when heater accepts new data coming from the RHII. 4 seconds beep => error.
Rockhopper II series printers – Maintenance Manual 7.16.5.
Rockhopper II series printers – Maintenance Manual 7.17 FLUSHING BOX HEIGHT POSITION ADJUSTMENT Incorrect position of the flushing box height will cause large ink drops on the printout. Please follow the steps below to correctly adjust your flushing box height position. Before adjustment of the flushing box height position, please make sure to have: 1. The “Flush Box Height Jig Tool” (JD-80001) 2. The “Spacer kit flush box” (KY-80002). Step 1 : Remove the I/H cover. Step 2 : Remove side cover R.
Rockhopper II series printers – Maintenance Manual Step 11 : Turn the wheel of the carriage till the arrow is on the bottom so the carriage is in the lowest position. 1 = Carriage wheel 2 = Arrow Step 12 : Carefully move the carriage to the right. The carriage should pass the first interval but not the second. 1 = Interval 1 2 = Interval 2 3 = Reference of the head Step 13 : When the carriage pass both intervals, move the carriage to the left.
Rockhopper II series printers – Maintenance Manual Note: The “Spacer kit flush box” (KY-80002) consists out of 10 spacers with thickness 0,5 mm and 10 with thickness 1,0 mm. Thickness: 0,5 mm (DF-44237) Thickness: 1,0 mm (DF-44236) Step 14 : Tighten the screw and repeat step 10 to 12 until adjustment is correct. 255 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 256 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 8. MAINTENANCE 8.1. INTRODUCTION This chapter provides information about the periodical services, part life, lubrication/bonding and transport. Important : ¾ Before replacing parts, be sure to perform following operations. Turn the machine power OFF. Remove the product's electrical plug from the socket. Otherwise, you may suffer electric shock or the machine’s electric circuits may be damaged. ¾ Disconnect all cables from the machine.
Rockhopper II series printers – Maintenance Manual 8.2. CLEANING You need to clean the printer periodically to keep it in best working condition. Notes : ¾ ¾ Refer to the User’s Guide. Refer to “Exploded Views/Service Parts List”. Part Platen surface Media guide F Pressure rollers Timing Several times per year Timing fence (CR encoder detection slit plate) Several times per year P_REAR sensor surface Several times per year Cleaner head (Cleaning wiper) ¾ ¾ ¾ 258 Action Clean it.
Rockhopper II series printers – Maintenance Manual 8.3. PERIODICAL SERVICES This section describes the periodical services required for this machine. The periodical services ensure stable printout quality of the machine. In the periodical services, some service parts may be checked, cleaned or replaced. Caution : ¾ There are to parts of periodical service, namely the parts that can be replaced by the end-user and the parts that needs to be done by authorized Mutoh technicians. 8.3.1.
Rockhopper II series printers – Maintenance Manual 8.3.2. Service by authorised Mutoh technician Perform periodical inspections according to the table below. N° 1 2 3 4 Part number MY-42110 MY-80300 MY-35380 + ME-80771 ME-18280 Quantity 4 2 1+4 4 x 0.8 m 5 MY-35085 + ME-80385 + ME-60014 1+ 1 m +1 6 7 8 9 10 11 12 MY-80627 / / / / / / 1 / / / / / / N° Action Replace the dampers. Replace the pumps. Replace wiper arm and wipers.
Rockhopper II series printers – Maintenance Manual 8.4. PART LIFE INFORMATION This section shows how to check the life of a service part. To know the life of a service part, check the maintenance counter from the counter display menu in the maintenance mode. Notes : ¾ Name Print head Refer to "Counter Display Menu" for more details of the counter display menu. Life expectancy 28 billion dot 261 Warning display Warning at 95% (Warning Head Life) AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 8.5. JIG AND TOOL LIST This section provides lists of jigs and tools required for service operations. 8.5.1. Required Tools (1) Tools for part replacement No. 1 2 3 Name Philips driver No.2 Philips driver No.2 Philips driver No.1 Part code Generic product Generic product Generic product 4 5 6 7 Generic product Generic product Generic product Generic product 8 9 10 Flat-head driver Pliers Tweezers Hexagon wrench (1.5 mm to 6.0 mm) Box driver (5.
Rockhopper II series printers – Maintenance Manual 8.6. LUBRICATION/BONDING This section covers the lubrication/bonding information. After disassembling/assembling this machine, always perform necessary lubrication/bonding according to the table below. Caution : ¾ PF Driving Components Do not oil the printer mechanism with oil other than designated by MUTOH. Doing so may damage the parts or shorten the lifetime.
Rockhopper II series printers – Maintenance Manual Maintenance components Maintenance assembly Pump Components Combined gear Deceleration gear Idler gear Idler gear axis Winding components PF Driving Components Winding assembly (gear components) Set screw CR Driving Components Adjusting screw of the CR slave pulley Cursor Components Step-bore screw Maintenance components E ring Scroller receptacle R components Others Set screw PF Driving Components CR tape power cable Head base components H
Rockhopper II series printers – Maintenance Manual 8.7. TRANSPORTATION OF MACHINE This section explains transferring and transporting the printer. When you transport the printer, the printer should be repackaged using the original box and packing materials, to protect it from vibration or impact. Transport the printer following the procedures below. (1) Task before transportation Step 1 : Turn on the power to the product. Step 2 : Verify if the product is at a normal status.
Rockhopper II series printers – Maintenance Manual Step 11 : Remove the product from the special stand. Notes : ¾ Refer to the User’s Guide. Step 12 : Package the machine. (2) Task after transportation Step 1 : Unpack, assemble, and install the machine. Step 2 : Reinstall the winding system. Notes : ¾ Step 3 : Do not forget to align the winding system after installation. Please refer to the users guide of your winding system. Make the machine ready for operation. 266 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 9. TROUBLESHOOTING 9.1. INTRODUCTION This chapter explains the procedures for troubleshooting this product. When the product indicates a failure and an error message is also displayed on the control panel, refer to "Troubleshooting procedures when a message has been displayed" and implement treatment.
Rockhopper II series printers – Maintenance Manual 9.2.1. Operating condition display This chapter explains the messages displayed, the items to be confirmed and the remedy. No. 1 Message Cover Open Phenomenon The front cover is open. Check point (1) Check if the cover R/L sensor assembly comes on and off properly when the front cover is opened and closed. (2) Make sure that cables for the cover sensor assembly are securely connected. (3) The Mainboard assembly may have a problem.
Rockhopper II series printers – Maintenance Manual 3 Paper End The paper is not setup (4) Make sure the transmission photosensor cables at the lever motor have been securely installed. • Securely connect the transmission photosensor cables to Mainboard assembly connectors J123 and J124. (5) Check the operation of the foot lever via “Test:Sensor” of the self-diagnostic function. (6) The Mainboard assembly may have a problem.
Rockhopper II series printers – Maintenance Manual 9.2.2. Message type errors The following explains the messages, items to be confirmed and remedies to take when message type errors occur while the product is operating. Message type errors are displayed when trouble occurs during operation. When message type errors occur, this product displays the following error messages on the operation panel and stops the operation.
Rockhopper II series printers – Maintenance Manual (7) The Mainboard assembly may be damaged. • Replace the Mainboard assembly. • If this is caused by incorrect paper setup, explain the correct paper setup procedure. • Remove the accumulated paper dust along the direction of the grooves. • Reset the cutter cap securely 2 Paper Slant The paper is fed askew. (1) Reset the paper and check if the condition recurs.
Rockhopper II series printers – Maintenance Manual (5) Check the up and down operation of the solenoid via “Life/Cutter” of the self-diagnostic function. a) The solenoid moves up and down : Check the cutter’s down position relative to the cutter groove. b) It does not move up and down. (6) Open CR cable, faulty solenoid assembly, faulty board assembly, etc., may be the cause. 4 End of Roll Displayed when the end of the roll paper is detected during the use of roll paper.
Rockhopper II series printers – Maintenance Manual been set to the up position. 5 [ ] Near End The remaining amount of ink is low. Printing is still possible. 6 [ ] Ink End There is no more ink left. Printing in progress is interrupted immediately. (2) Check the P_REAR sensor assembly for the contact condition. •Redo the connections of Mainboard assembly connectors J128 and J129. If the paper is not initialized, the sensor may be damaged. • Replace the P_REAR sensor assembly.
Rockhopper II series printers – Maintenance Manual (2) Check the ink ID sensor connector for the contact conditions. (3) The Mainboard may be damaged. 8 9 10 Warning Waste INK Tank Warning Waste INK Tank (Warning Head Life) The waste tank will soon be full. The service life of the ink tube will soon be reached. The service life of the print head will soon be reached. (1) Check if the message is still displayed after turning the power off and then back on again.
Rockhopper II series printers – Maintenance Manual 11 12 13 Hard disk status connect error Network initialize error Waste ink tank sts. No There is a problem in the hard disk connections. There is a problem in the network board. The waste tank is not installed. (2) The number of times the print head was used reached the maximum allowable times. • Replace the print head assembly. • Initialize the head unit.
Rockhopper II series printers – Maintenance Manual (3) Check the connections of the connectors. (4) The Mainboard assembly may be damaged. •Check if the waste box sensor connectors are connected to the rear side cap R. • Redo the connections of the following connectors. • Mainboard : J120 • Replace the Mainboard assembly. → Replacing the Mainboard assembly, HDD_Extension board assembly, HEAD_DRV board assembly and cooling fan assembly.
Rockhopper II series printers – Maintenance Manual 9.2.3. Heating system error The following explains the messages, items to be confirmed and remedies to take when errors handling heating system occur while the product is operating. Heating system errors are displayed when communication trouble occurs between the heater strips and this product. If heating system error occurs, the following error messages are displayed and the printer stops.
Rockhopper II series printers – Maintenance Manual 9.2.4. Data error The following explains the messages, items to be confirmed and remedies to take when data errors occur while the product is operating. Data errors are displayed when data communication trouble occurs between the computer and this product. If data error display occurs, the following error messages are displayed and the printer stops. Solve the problem to delete the error message and restart the printer. No.
Rockhopper II series printers – Maintenance Manual 9.2.5. Command errors The following explains the messages, items to be confirmed and remedies to take when command errors occur while the product is operating. Command errors are displayed when trouble occurs during analysis of the command data that is sent to this product from the computer. If a command error occurs, the following error messages are displayed and the printer stops. Solve the problem to delete the error message and restart the printer. No.
Rockhopper II series printers – Maintenance Manual 9.2.6. Errors requiring restart The following explains the messages, items to be confirmed and remedies to take when errors requiring restart occur while the product is operating. Errors requiring restart are displayed when trouble critical to the operation of this product occurs. ¾ Foreign material disturbing the printer operation has been loaded in the printer. ¾ An electrical circuit (such as board, motor or sensor) failure has occurred.
Rockhopper II series printers – Maintenance Manual 3 E 016 error CPU Err [00] 4 E 016 error CPU Err [02] 5 E 016 error CPU Err [03] 6 E 016 error CPU Err [04] 7 E 016 error CPU Err [05] 8 E 016 error CPU Err [06] 9 E 016 error CPU Err [07] 10 E 016 error CPU Err [08] 11 E 016 error CPU Err [09] 12 E 016 error CPU Err [10] 13 E 016 error CPU Err [03] 14 E 016 error CPU Err [12] 15 E 016 error CPU Err [13] Interruption exception error: Trouble occurred in the interrupt process Comman
Rockhopper II series printers – Maintenance Manual 16 E 016 error CPU Err [15] 17 E 016 error CPU Err [22] 18 E 016 error CPU Err [32] 19 E 016 error CPU Err [33] Floating point exception error : trouble occurred in the floating points Watch exception error : trouble occurred in the watch. Watch dog timeout exception error : watch dog time out occurred. Abort error : Aborts occurred Notes : ¾ For the settings on a computer, refer to the computer's operation manual.
Rockhopper II series printers – Maintenance Manual → Replacing PF Motor Assembly → Replacing the Mainboard assembly, HDD_Extension board assembly, HEAD_DRV board assembly and cooling fan assembly. → History Menu 4 E071 error PF over current An overload occurred in the PF motor (X-axis) during operation. (4) PF motor assembly may be damaged. (5) Mainboard assembly may be damaged.
Rockhopper II series printers – Maintenance Manual (4) Check the Tfence for contamination, flows and bends. (5) Check the “Encoder’s” via “Test/Encoder” of the self-diagnostic functions. 8 E 072 Error CR Over Current An overload occurred in the CR motor (Y-axis) during operation. (6) The Mainboard assembly may have a problem. → Error E068 occurs if Mainboard assembly connector J155/COVER-R or J156/COVER-L is not connected. 284 • If contaminated with grease and dust, wipe off with a dry cloth.
Rockhopper II series printers – Maintenance Manual 9 10 11 E 073 Error CR Origin E 074 Error Cover E 075 Error Head Over Current CR_HP cannot be detected. Trouble occurred in the cover sensor. Trouble occurred during printer operation due to an overload of the print head. (1) Check the transmission photosensor for CR home position detection via “Test: Sensor” of the selfdiagnostic function. (2) The transmission photosensor for CR home position detection may be damaged.
Rockhopper II series printers – Maintenance Manual 12 E 076 Error PG CR origin The HD_SLIDE home position cannot be detected. (3) The print head may be damaged. •Replace the print head assembly (4) The CR board assembly may be damaged.
Rockhopper II series printers – Maintenance Manual 13 14 E 077 Error Head Overheat E 078 Error Head Cable Trouble occurred in the head driver. Trouble occurred in the head cable or head thermister. (1) The HEAD_DRV board assembly may have a problem. • Replace the HEDA_DRV board assembly. (2) The Mainboard assembly may have a problem • Replace the Mainboard assembly (1) Make sure that the connections of the head tape power cables are good. •Redo the connections of the following connectors.
Rockhopper II series printers – Maintenance Manual 16 17 E 080 Error Lever Sensor E 081 Error Cap Sensor. Trouble occurred in the lever sensor. Trouble occurred in the cap sensor. (2) The Mainboard assembly may have a problem. • Replace the Mainboard assembly. (1) Check the operation of the transmission photosensor for the lever up/ down via “Check: sensor “ of the selfdiagnostic function.
Rockhopper II series printers – Maintenance Manual 18 E 082 Error Wiper Sensor Trouble occurred in the wiper sensor. (2) Is the transmission photosensor at the cap securely installed? (3) Is the sensor element of the transmission photosensor at the cap contaminated? (4) Is the transmission photosensor cable at the lever motor securely installed? • If the transmission photosensor is detached, fix it securely. • Clean the sensor element using cotton swabs. → Replacing the transmission photosensor.
Rockhopper II series printers – Maintenance Manual (5) Make sure that the connections of the SLIDE motor assembly for the WIPER slide are good. (6) The Mainboard assembly may be damaged. 290 • Replace the SLIDE motor assembly for the wiper SLIDE. → Replacing the SLIDE motor assembly (wiper arm). • Replace the Mainboard assembly. → Replacing the Mainboard assembly, HDD_Extension board assembly, HEAD_DRV board assembly and cooling fan assembly. AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 9.3. TROUBLESHOOTING PROCEDURES WHEN ERRORS ARE NOT DISPLAYED The following explains the messages, items to be confirmed and remedies to take when error messages are not displayed 9.3.1. Problems relating to initial operation This chapter explains the messages displayed, the items to be confirmed and the remedy. No. 1 Phenomenon Power is not supplied. Check point (1) Check the panel unit assembly cables for open or shorted conditions.
Rockhopper II series printers – Maintenance Manual 3 Ink replenishment cannot be performed. (2) Make sure that the connections of the panel cable connectors at the panel side and the Mainboard assembly side is good. • Check the panel cables for skewed insertion. • Make sure that they are securely locked. (3) The DIMM (optional memory) may be damaged. (4) The panel cables may be damaged. (5) Check the panel unit assembly LCD for damages. (6) The Mainboard assembly may have a problem.
Rockhopper II series printers – Maintenance Manual 4 5 Although ink replenishment has started, the ink has not reached the head. Ink is not supplied when ink replenishment is complete. (5) The JUNCTION board assembly may be damaged. (6) The Mainboard assembly may have a problem. • Replace the JUNCTION board assembly. • Replace the Mainboard assembly. (1) The ink pump assembly may have a problem. (2) The maintenance parts may be damaged. (3) The damper may be damaged. • Replace the ink pump assembly.
Rockhopper II series printers – Maintenance Manual 6 Operation does not take place at all after the power is supplied. 7 When power is supplied, “Initialize” is displayed, then reset. Initialization does not take place even if the paper is set. 8 9 Operation does not take place even if the front cover is closed. 10 Operation does not stop even if the front cover is opened. (5) The HEAD_DRV board assembly may have a problem. • Replace the HEAD_DRV board assembly.
Rockhopper II series printers – Maintenance Manual 11 12 Key inputs via operation panel are disabled. Printing does not start even if data is received. (4) Check if the detection function of the P_REAR sensor assembly is proper via “Test: Sensor” of the self-diagnostic function. • Redo the connections of Mainboard assembly connectors J128 and J129. • Replace the P_REAR sensor assembly. (5) The Mainboard assembly may have a problem. • Replace the Mainboard assembly.
Rockhopper II series printers – Maintenance Manual 9.3.2. Problems relating to paper feed No. 1 Phenomenon The paper comes off at paper set initialization or during the printing operation. Check point (1) Check if the P_REAR sensor assembly and P_EDGE sensor assembly are operating correctly via “Test: Sensor” of the self-diagnostic function Action • Check if the connections of the following connectors.
Rockhopper II series printers – Maintenance Manual 9.3.3. Problems relating to the printing operation No. 1 2 3 Phenomenon Continuous printing cannot be performed. Give an extra feed after the printing operation has been completed. Dots are missed in printing Check point (1) The program ROM may have failed. (2) The Mainboard assembly may have a problem. Action • Upgrade the firmware version. Refer to → Firmware installation. • Replace the Mainboard assembly.
Rockhopper II series printers – Maintenance Manual 4 Cleaning does not fix problems such as clogging or split nozzle. (1) Check the use conditions of the product. (2) Check if the conditions occur after ink replenishment. (3) Check the cleaning wipers for contamination. (4) Check the installation conditions of the cleaning wipers. (5) Check if the QR codes are input correctly. (6) The damper may be damaged. • Under low humidity conditions in particular, printing is performed poorly.
Rockhopper II series printers – Maintenance Manual (10) The maintenance assembly may have a problem. (11) The Mainboard assembly may have a problem. • Replace the maintenance assembly. → Replacing the maintenance assembly • Replace the Mainboard assembly. • Redo the connections of the following connectors. Connectors for the print head. • CR board : J201 – J232 • Mainboard : J137 – J152 • Replace the CR tape power cables. (3) Check ink tubes for bends, flaws, air leaks, etc.
Rockhopper II series printers – Maintenance Manual 7 8 Drawn black on a full screen (Or other specified colour) Light and slade printing occurs. (10) The Mainboard assembly may have a problem. • Replace the Mainboard assembly. (1) Check the head and CR cables for skewed insertion. • Redo the connections of the following connectors. Connectors for the print head. • CR board : J201 – J232 • Mainboard : J137 J152 (2) The head and CR cables may be damaged. • Replace the CR tape power cables.
Rockhopper II series printers – Maintenance Manual (2) Check if printing began immediately after ink replenishment. 9 10 11 Irregularities occur in the image picture. The lines in the CR direction split. Black or white streaks occur in printings. (3) Check the band feed adjustments. (4) Check the head adjustments. (5) Check if the suction fans are operating correctly via “Test: Fan” of the self-diagnostic function. (6) If the paper in concern is roll paper, check if the scroller is rotating smoothly.
Rockhopper II series printers – Maintenance Manual (10) Check the cleaning wipers for contamination. (11) Check the T fence for contamination (12) Check the rotation of the pressure roller with the pressure arm at the raised position. (13) Check if the QR code is input correctly. (14) The head assembly may be damaged. 12 The printing boundary is smeared.
Rockhopper II series printers – Maintenance Manual (2) Check if the set paper is one of those recommended by MUTOH. (3) Check the head adjustments. (4) Check if the QR code is input correctly. (5) The CR cables may be damaged. 13 There are many satellite droplets (unnecessary dots) • Reset the recommended paper and recheck the condition. If paper not recommended by MUTOH is used, the paper may not be recognized correctly by the paper sensor.
Rockhopper II series printers – Maintenance Manual 14 Fiber tracking is shown in prints. (2) Check if printing began immediately after ink replenishment. 15 Lines look blurred when printed. (3) Check if the tension of the steel belt is properly adjusted. (4) Check the head adjustments. (5) Check the T fence for contamination. (6) Make sure that the CR_ENC assembly and the T fence are not interfering. (7) Check if the pump is running during the cleaning operation.
Rockhopper II series printers – Maintenance Manual (8) Check if the nozzle face is wiped correctly. (9) Check the cleaning wipers for contamination. (10) Check if the QR code is input correctly. (11) The head assembly may be damaged. 16 Mixed colour lines do not overlap. 17 The positions of black and colours are not aligned. • Using the wiper, wipe the nozzle face well.
Rockhopper II series printers – Maintenance Manual (6) Make sure that the CR_ENC assembly and the T fence are not interfering. (7) The head assembly may be damaged. 18 A limited line in the head travel direction is not accurate (in the main scanning direction) (1) Check if the use conditions are within the normal operation conditions. (2) Check if the tension of the steel belt is adjusted correctly. (3) Check the T fence for contamination.
Rockhopper II series printers – Maintenance Manual 20 A limited line in the paper feed direction is not accurate ( in the sub scanning direction) A : Paper discharging direction 21 Straightness in the paper feed direction is not accurate (paper joint accuracy). A : Paper discharging direction (1) Check if the use conditions are within the normal operation conditions. (2) Check if distance is compensated for the paper in use. (3) Check the PF drive pulley for looseness.
Rockhopper II series printers – Maintenance Manual 22 Inaccurate squareness (1) Check the installation method of the paper. (2) Check the rotation of the pressure roller with the pressure arm at the raised position. (3) Check the grid roller for rugged movement. Also, check the rotary movement for irregularities. 23 Abnormal discharge occurs. (1) Check if the two head tape power cables stick together. (2) Make sure that the CR tape power cables are bundled correctly.
Rockhopper II series printers – Maintenance Manual 9.3.4. Problems relating to noise No. 1 Phenomenon There is noise when the paper is loaded. 2 You hear some noise during printing wait. 3 You hear some noise when the head is moving from side to side. Check point (1) Check the surroundings of the suction fan assembly for obstructions and foreign objects. (2) Check the cables for damage and make sure that the connector connections are good. (3) The suction fan assembly may have failed.
Rockhopper II series printers – Maintenance Manual (4) Check the CR cables for noise. (5) Make sure that the CR_ENC assembly and the T fence are not interfering. 4 You hear some noise when the paper is fed. (6) Check the bearings of the CR driven pulley for noise. (7) Check if the tension of the steel belt has been properly adjusted. (8) Check the CR motor assembly for noise. (9) Check the cursor roller of the CR cursor assembly for noise.
Rockhopper II series printers – Maintenance Manual 9.3.5. Problems relating to the paper cutting operation No. 1 Phenomenon The cutting operation is not performing correctly. Check point (1) Check the operation panel and make sure that the media cutting setting is not set to off or manual. (2) Check the operation panel and make sure that PaperDet. has not been set to TakeUpRoll. (3) Check the cutter grooves for accumulated paper dust and clips.
Rockhopper II series printers – Maintenance Manual b) It does not move up or down. (8) Open CR cable, faulty solenoid assembly, faulty board assembly, etc. may be the causes. 2 Cutting has been performed during printing. (1) Check if the paper (output) size on the application side is correct. (2) The program ROM may have failed. (3) Check the CR cables for skewed insertion. (4) The CR board may have a problem. (5) The Mainboard may have a problem. 312 • The connectors may have poor contacts.
Rockhopper II series printers – Maintenance Manual 3 4 The cutting operation is in process, but the paper has not been cut. The paper has not been cut as smoothly as expected, resulting in jamming. (1) Check the cutter blade for shipping and deterioration. • Replace the cutter. → User’s Guide (2) Check if the cutter cap is securely installed. • Reset the cutter cap securely. → User’s Guide (3) Check if the cutter moves up and down smoothly.
Rockhopper II series printers – Maintenance Manual 9.3.6. Problems relating to online and functions No. 1 Phenomenon Online has not been properly established by Centronics. Check point (1) Check the Centronics settings in the operation panel. (2) Replace the interface cables and see if errors still occur. (3) The program ROM may have failed. (4) The Mainboard assembly may have a problem. 2 3 4 5 6 Online has not been properly established by the network. Scaling is not functioning correctly.
Rockhopper II series printers – Maintenance Manual 7 8 A portion of the data has not been drawn (is missing). Garbled characters or printings are produced. (1) The program ROM may have failed. • Upgrade the firmware version. → Firmware installation (2) Check the T fence for contamination and bends. • If contaminated with grease and dusts, wipe with a dry cloth. • If contaminated with ink, wipe with a lightly dampened cloth and then with a dry cloth. •If contamination is severe, replace the T fence.
Rockhopper II series printers – Maintenance Manual 9.3.7. Other problems No. 1 Phenomenon A hang up occurs Check point (1) The internal process operation of the Mainboard assembly may be malfunctioning. (2) The Mainboard assembly may have a problem. 2 The power has been cut off during the printing operation. (1) Make sure that the power cables are not disconnected. (2) Check the power cables for a shorted condition. (3) Check for leakage.
Rockhopper II series printers – Maintenance Manual 10. APPENDIX 10.1. INTRODUCTION This chapter provides referential information such as service data and exploded views. 10.2. WIRING DIAGRAM ROCKHOPPER II 2H 317 AP-74065, Rev. 1.
Rockhopper II series printers – Maintenance Manual 10.3. WIRING DIAGRAM ROCKHOPPER II 4H 10.4. ROCKHOPPER II : SERVICE PARTS LIST/EXPLODED VIEWS/CONFIGURATION DIAGRAMS This section includes the service parts list, exploded views of respective units and configuration diagrams. Notes : ¾ For the latest ‘exploded views’ and ‘part description’, please refer to the spare part lists of the printer. ¾ The latest exploded views are available separately from the manual.
Rockhopper II series printers – Maintenance Manual 319 AP-74065, Rev. 1.
MUTOH INDUSTRIES LTD. Tel.:81-(0)3-54867145 Fax.:81-(0)3-54867163 E-mail:ibd@mutoh.co.jp http://www.mutoh.co.jp MUTOH EUROPE N.V. Tel.:32-(0)59-561400 Fax:32-(0)59-807117 E-mail:mutoh@mutoh.be http://www.mutoh.be MUTOH DEUTSCHLAND GmbH. Tel.:49-(0)2159 913430 Fax.:49-(0)2159 913456 E-mail:Mutoh-Sales@t-online.de MUTOH AMERICA INC. Tel.: (480) 968-7772 Fax: (480) 968-7990 E-mail:Sales@mutoh.com http://www.mutoh.