User`s guide

User’s Guide Rockhopper 3 Extreme
CHAPTER 7 : TROUBLESHOOTING
131 AP-75198– Rev. 1.2
(3) Other error messages
The following error message is displayed on the forth line of the operation panel
N° Display Descriptions Solutions References
1 Ink Status
Cassette [*]
Ink cassette(s) is (are) empty.
(The printer stops.)
Replace the ink cassette(s) Refer to Replacing
ink cassettes
2 Ink Status
No Filled [*]
Initial filling has not been
performed.
Perform initial filling of the ink. Refer to Installing
ink cassettes
3 No original ink You did not load MUTOH's
recommended ink cassette.
(The printer stops.)
SmartChip is not well
positioned on the cassette
Load MUTOH's
recommended ink cassette.
Reposition the smart-chip
(17.75 ± 0.5 mm from the
right side and 43 ± 0.5 mm
from the bottom)
Refer to Replacing
ink cassettes
-
4 4 Memory Status
NoMemory
DIMM 64 MB
Short of memory while
converting or printing data.
Consider increasing the
memory capacity.
-
Notes
The [*] shows the colour of the ink causing the error according to the following codes:
1-8 : ink cassette slot number (Refer to Installing ink cassettes)
All : All ink cassettes
7.3.3 Data error display and solutions
Following are data errors and possible solutions during printer operations.
Data errors are displayed when a communication error occurs between computer and printer.
If data error occurs, the following error messages are displayed and the printer stops.
Solve the problem to delete the error message and restart the printer.
N° Message Descriptions Solution Reference
1 Online status
I** Error [ ]
An error has occurred
while receiving data.
Confirm the communication
condition between computer
and printer.
Refer to Menu
Overview
Notes
*** In error messages are code numbers indicating what kind of error occurred.