User`s guide

User’s Guide Rockhopper 3 Extreme
CHAPTER 7 : TROUBLESHOOTING
130 AP-75198– Rev. 1.2
7.3.2 Message type error display and solutions
The following are the message type error display and solutions.
The following message type errors are displayed when an error occurs while operating the printer.
When one of the following message type error displays appears, the printer may stop operation.
If the printer stops operation, solve the problem to delete the error message and restart the printer.
(1) Error messages regarding media feeding
The following error message is displayed on the first line of the operation panel.
N° Display Descriptions Solutions References
1 Undefined media The printer failed to detect the media.
(The printer stops.)
Reload the media. Refer to Loading
media
2 Media Slant The media was fed at an angle into
the printer.
(The printer stops.)
Reload the media. Refer to Loading
media
3 End Of Roll Roll media runs out.
(The printer stops.)
Load new roll
media.
Refer to Replacing
media
4 Cover Open The front cover is open. (The printer
stops.)
Close the front
cover.
-
5 Please Set
Media
The pressure roller has been raised.
There is no media.
Set the media and
lower the pressure
roller.
-
6 Media JAM Error The media jammed.
(The printer stops.)
Remove the
jammed media and
reset a media.
Refer to When
media jams occur
(2) Error messages regarding warnings of the remaining ink
The following error message is displayed on the forth line on the operation panel.
N° Display Descriptions Solutions References
1 Near End [*] The ink is running short in the ink
cassette.
(The printer continues to perform.)
Prepare a new ink
cassette.
Refer to Replacing
ink cassettes
Notes
The [*] shows the colour of the ink causing the error according to the following codes:
1-8 : ink cassette slot number (Refer to Installing ink cassettes)
All : All ink cassettes