User`s guide

User’s Guide Rockhopper 3 Extreme
CHAPTER 7 : TROUBLESHOOTING
122 AP-75198– Rev. 1.2
7 TROUBLESHOOTING
7.1 Introduction.............................................................................................................123
7.2 Failures and malfunctions of the printer ..............................................................123
7.3 Error messages ......................................................................................................129
7.3.1 Status messages ...............................................................................................129
7.3.2 Message type error display and solutions .........................................................130
7.3.3 Data error display and solutions ........................................................................131
7.3.4 Command error display and solutions ...............................................................132
7.3.5 Error requiring a restart .....................................................................................133
7.4 When media jams occur.........................................................................................134
7.4.1 How to remove a piece of media (cut media) ....................................................134
7.4.2 How to remove a piece of media (roll media) ....................................................134
7.5 Emergency capping procedure.............................................................................135