User guide

Q: If I do not have the latest version how do I get it?
A: Firmware is fairly easy to install and it is up to the end user to determine of
they feel comfortable installing it themselves. In any case please contact your
local dealer to obtain the latest version of firmware if they do not have it, the
DEALER not the END USER must contact Mutoh for the appropriate file.
Firmware is sent out in a called *.jfl, it is accompanied by a transfer file called
‘GO2K.bat’ and an instruction sheet in PDF format on how to load firmware. If
the end user does not feel comfortable loading the firmware it falls next on the
dealer to install this. This is a simple task and should under normal
circumstances not warrant the need for a service call from a trained GEI-
Calgraph technician.
Q: How do I reset the ink waste tank?
A: Normally the waste tank only needs reset when the front panel indicates it is
full. When a message is displayed to change the waste tank, the tank must be
removed from the printer and the ink discarded. Once the ink tank is returned to
it’s position the LCD display will ask if the tank has been changed. A simple yes
confirmation by pressing the ‘ENTER’ key will cause the message to be cleared
from the display and will reset the ink waste counter that keeps track of the level
in the tank. Resetting the waste tank can be done at any time by accessing the
‘Tank Change’ function in the user menu. Please be sure to do this only if the
waste tank is empty. If the counter is reset and the waste tank has ink in it, the
possibility of overflowing the tank is greatly increased. Please use caution when
using the ‘Change Tank’ function.
Q: My waste tank is full. How do I discard the inks?
A: That is the beauty of the Mutoh Eco plus inks. They are ecologically friendly
and can be discarded down the drain in most areas. It is strongly recommended
however, that you check with your local codes to ensure this is OK for your area.
MSDS sheets for the ink are available from Mutoh. If you are in need of these for
local government approval they should be requested from your dealer. If you
already have a waste disposal system set up for standard solvent inks, the Eco
plus inks can be discarded along with these.
Q: How much ink is used in a normal cleaning cycle?
A: This question gets asked quite a bit however there is no real definitive
answer. It is very hard to quantify how much ink is used during a cleaning cycle
due to slight variations from printer to printer and even ink pump to ink pump
each printer is slightly different. It is safe to say though that the amount of ink