User guide

height is used on standard media’s such as an adhesive backed vinyl the head is
actually so far away from the media that it forms a ‘mist’ prior to landing on the
media and therefore creates a mist pattern on the media causing the image to
appear ‘soft’ around the edges. If you are printing on standard roll fed medias
your head height should always be set to Low, or Medium.
Related Questions: When I print with one profile my image quality looks great,
when I switch to a different profile my image quality becomes fuzzy? Most Third
Party RIPs include head height settings in their media configurations and or quick
sets. Check to make sure that the ‘profile’ that prints good and the one that
doesn’t have the same settings. Chances are pretty good that the profile with the
fuzzy edges has the head height pre-set to High.
Q: My printer drained 1 or all of my cartridges overnight?
A: As of July 2004 the immediate cause of this problem is still under
investigation at the facilities of Mutoh America and the factory in Belgium. A
temporary fix has been put in place to reduce the effects of this problem and will
require a firmware upgrade if your printer is running version 2.04 or earlier. An
additional action has been added to the user menu called a tubing flush. The
idea is to remove all ink from the discharge tubing of the ink pumps, this is to
prevent any type of siphoning effect that may occur causing the ink to drain from
the cartridges. The printer does not necessarily have to be powered down for this
to occur. The latest firmware version (v2.08) automatically performs this
procedure during the power down sequence and also after 10 minutes of idle
operation while the printer is powered on. In extreme cases where this problem
cannot be fixed by performing a tubing flush it is recommended that the end user
pull the ink cartridges part way out “AFTER” power down is complete and re-
inserted “PRIOR” to startup. It is very important that removal and re-insertion of
the cartridges be done in a powered off state as to not effect the ink level status
of the printer. If a cartridge is removed and replaced while the printer is powered
on, the ink level status for that cartridge will reset to 100% full.
Related Questions: Why do I have mixed ink colors? Why do I have cross
contamination of colors in one head? Why when I print a nozzle check does my
magenta appears purple or my yellow appears brown.
Q: What is the latest FW and do I have it?
A: As of Mid July 2004 the latest firmware version for the Falcon II Outdoor is
V2.08. There are a couple ways of checking what firmware you have. 1) On
power up the printer will display the Version number on the second line of the
display. 2) The very last page of the user menu will show an option called
“version check” pushing the appropriate function key will not only display the
printers main firmware version, but also the heater control system version, the
latest heater control version that corresponds to version 2.08 is heater version
2.06.