User guide

parameters. If this happens to occur on a printer more than occasionally, or you
live in an area where power surges and or brownouts occur, it is recommended
that you unplug the printer when powered down and not in use, especially
overnight or over a weekend.
Related questions: My printer powers up and displays different ink kind?
Q: There are drops of ink falling across my image?
A: Ink drops falling on the image are a result of foreign particles on the bottom of
the print head. (paper, dust, lint, hairs etc.) As ink is fired from the head, the
drops can get caught up on the particles instead of landing onto the print
material. As drops collect on the foreign particle they start to form larger drops of
ink. Eventually these drops will become large enough and heavy enough to fall
off the head, leaving a large drop of in the middle of the print. This is can easily
be prevented by making sure the capping station, spit station, and the wiper
blades are kept clean as per weekly/biweekly maintenance requirements. Eco-
solvent plus inks, if left on these items can become very sticky and will attract
anything and everything that comes in contact with them. Whenever a function,
such a head clean is performed, any dirt on the capping station or the wiper
blades can be transferred to the bottom of the head. Remember it is impossible
to maintain good, clean print heads if the equipment items designated for
cleaning the heads are dirty themselves.
Related Items: Missing nozzles that do not come back after a normal clean or
require multiple cleaning cycles to recover. Dirt on the bottom of the head can
make a nozzle appear clogged. If a nozzle fires into a dirt particle on the head, it
is still firing correctly, it will not make it to the print surface however and will
appear to be missing.
Q: My print has a fuzzy outline around my text?
A: There are two main causes for this problem and it will require some input from
the end user to determine which the cause is. Looking at the output ask a series
of questions. 1) Does the fuzziness appear on only one side of the text and not
the other? If this is the case it is usually a timing adjustment problem. Minor
adjustments can be made by the end user to fix this problem. Refer to the users
guide and perform the bi-directional and uni-directional prints located in the test
print section of the main menu. Follow the instructions in the user guide to make
the adjustments. After the adjustments are completed reprint the output to see if
the problem has gone away. If the problem persists or all of the test samples
printed out look bad, it may be necessary to have a trained technician come in to
recheck the alignments of the printer. 2) Does the fuzziness appear to be just
that, meaning there is a random haze all around the text and also at either side of
the print? If this is the case please check all of your print settings mainly focusing
on the head height setting. The Falcon II Outdoor has three head height
settings, Low, Medium, and High. The high head height was designed to run
very thick media such as poster board (up to 1.5mm in thickness) if this head