PP4000 Series Thermal Printer User's Guide Rev.
Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Table Of Contents GETTING STARTED . . . . . . . . . . . . . . . . . . . . . 1 CONGRATULATION . . . . . . . . . . . . . . . . . . . . . 1 PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . 1 MODEL NUMBERS . . . . . . . . . . . . . . . . . . . . . . . 1 UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 MAIN PARTS ON THE EXTERIOR . . . . . . . . . 1 INDICATORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 OPERATING ENVIRONMENT . . . . . . . . . . . . . 1 USEFUL TIPS . .
POWER ADAPTOR . . . . . . . . . . . . . . . . . . . . . . . 4 -- 2 TECHNICAL INFORMATION . . . . . . . . . . . . . . . 5 -- 1 INTERFACES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 SERIAL INTERFACE . . . . . . . . . . . . . . . . 5 RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . 5 RS422 . . . . . . . . . . . . . . . . . . . . . . . . . . 5 PARALLEL INTERFACE . . . . . . . . . . . . . 5 PERIPHERAL INTERFACE . . . . . . . . . . . 5 HARDWARE SETTINGS . . . . . . . . . . . . . . . . . .
I. GETTING STARTED A. CONGRATULATION You have made a very wise decision by purchasing the high speed – low noise –high resolution – light weight – high reliability thermal printer PP4000 series of Posiflex products. This series of printers has been elegantly designed for a Point-Of-Sale application. The manufacturer of this printer not only wishes to take this opportunity to congratulate your smart investment on buying this printer but also likes to express the wishes for your prosperous future by using it.
B. PRODUCT BRIEFING The PP4000 series printer uses thermal sensitive paper in form of a roll at a width of 80 mm. The PP4000 printer serves the stand-alone POS application as well as the application within a PST system equally perfect. The PP4000 series can support different interface input through different sub-codes to the model number. The interfaces include RS232 for serial interface and Centronics for parallel interface.
C. MODEL NUMBERS EXAMPLE: PP 4 0 0 0 S 0 Power adaptor: 0: No adaptor 1: USA adaptor 2: European adaptor 3: UK adaptor 4: SA adaptor 5: AUS adaptor Interface: B: serial (RS422) C: parallel S: serial (RS232) Reserved Language/Expanded character set 0: English (standard) 1: GB-code Chinese 2: BIG-5 code Chinese 3: Korean 4: Thai 5. Japanese Kanzi Reserved Product series 4: thermal printer POS printer The last two digits in the model number structure as explained above are called sub-codes.
D. UNPACKING ƒa ƒb … † „ • ‚ As illustrated in the above picture, followings are items you may find when you carefully unpack the carton that delivers PP4000 series printer. If there is any discrepancy or problem, contact your dealer immediately. Be sure to save the packing materials in the event that the printer needs to be shipped at some point in the future. • The printer itself. Choices are PP4000S, PP4000C and PP4000B. ‚ Thermal paper roll. 80 mm wide, outer diameter 83 mm max.
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Serial connector Bottom plate Peripheral connector Parallel connector Power connector F. INDICATORS • • POWER LED: green PAPER END INDICATOR: red. Different lighting pattern indicates each error status. Lighting pattern Constant light up Constant blinking 1 blink plus OFF 1.2 seconds 2 blinks plus OFF 1.2 seconds 3 blinks plus OFF 1.2 seconds 4 blinks plus OFF 1.2 seconds 5 blinks plus OFF 1.
G. OPERATING ENVIRONMENT • Place the printer on a sturdy, level surface. • Choose a place that is well ventilated and free of excessive dust, smoke or fume. • Do not put the printer in direct sunlight or near a heater. • Ideal room temperature is from 5ºC to 40ºC. Ideal humidity is from 20% to 85% RH (no condensation). • Since the paper roll is very thermal sensitive, please keep them in a dark place that is 20º and 65% RH when not installed in the printer. • Use a grounded AC power outlet.
H. USEFUL TIPS • Do not pull the paper in the direction opposite to the paper feeding direction with the print head closed. • Do not touch the areas around the print head and motor during or right after printing. It can be very hot. • Do not use thermal paper containing Sodium (Na+), Potassium (K+) and Chlorine (Cl-) ions that can harm the print head thermal elements. • Use only water paste, starch paste, polyvinyl paste or CMC paste when gluing thermal paper.
• Store thermal paper away from high temperature and humidity. Avoid extended exposure to direct light.
II. QUICK START-UP A. LOADING PAPER Paper roll compartment Thermal print engine Open top cover by gently pressing the rear part of cover inward and lift it up. Take the cover away to expose the paper roll compartment and the thermal print engine. Note direction of paper roll Head-up lever Rear insert slot Put the paper roll into the paper roll compartment in the direction shown as above.
thermal print engine and try to aim the front end of the paper roll toward the rear insert slot. Tear paper off Paper feed knob When the front end is inserted into the rear insert slot, close up the head-up lever and turn the paper feed knob to roll the paper forward. If the paper is not inserted in proper position, you may push down the head-up lever and adjust the position of paper and close up the head-up lever again. 1.
Front end of paper Front end of paper 2. Manual paper feed You may also extend the front end of paper out of the paper exit slot of the top cover and put top cover back to the printer case. Tear the paper off or cut the paper by software command later. 3. When to replace paper Whenever the printer gives paper near end signal or a red line appears on the thermal paper, it is the proper timing for replacing the paper. Do not wait till the print engine is dragging the paper roll at the very end.
B. CONNECTING CABLES 1. SERIAL CONNECTION This cable comes from any COM port of host computer All connectors are at the bottom rear All the external connectors are in the recessed area at the rear bottom. The serial connector is a 9 pin D sub Female connector at the left. Apply this cable only for serial application of the serial model. The protocol used in serial connection is always 19200 bps, none parity, 8 data bits, 1 stop bit.
2. PARALLEL CONNECTION This cable connects to LPT port of the host computer The parallel connector is a 25 pin D sub Male connector at the rightmost location in the connector area. Apply this cable only for parallel model. 3. PERIPHERAL CONNECTION This cable goes to cash drawer. The peripheral controller is a RJ11 jack near the serial connector. With use of Posiflex special split cable (CCBLA-238 as an option) for cash drawer control, this port can control two cash drawers.
4. POWER CONNECTION Pull back the outer sleeve first Power connector from power adaptor The power connector is a 3 pin jack between the peripheral connector and the parallel connector. During insertion, be sure to hear the click to obtain a firm contact. CAUTION: Before doing the insertion or extraction of the power plug, be sure to pull the outer sleeve of the plug backward to release the internal latch. Failure to do this could damage the power plug.
6. SELF TEST On / off switch Paper feed button Press and hold down the paper feed button while turning the on / off switch on. The printer will then perform a self test. A slip of self test result is printed below. Please note that the content of such print is always the same no matter what interface or communication protocol is used. Please note that there could be some mild vibration of the printer due to intermittent pulling on the paper roll by the motor.
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III. MAINTENANCE AND INTERNAL PARTS A. MAINTENANCE GUIDE LINES • • • Always turn off and disconnect power before opening the cover. The areas around the print head and motor become very hot during and just after printing, do not touch them. When handling the interior of the thermal printer, please pay attention not to be hurt by any sharp edge of the metal parts. B.
C. PAPER JAM In case of paper jam, please open the top cover and push down the auto cutter assembly so that it could be easier to get the messed up portion of the thermal paper when the head-up lever is pushed down. Push down the auto cutter assembly Push down the head-up lever D.
Head-up lever at up position Head-up lever at normal down position Push head-up lever further down Freeing the movement of the guide plate Pull the lug on guide plate backward to release the clamp rod The print head is now free to move as the clamp rod is released 3-3
Guide slot of print head Gently move the print head along its guide slot out (do not damage the cabling to it and never do this when print head is still hot), you can clean the thermal elements of the print head using a cotton swab moistened with alcohol solvent (ethanol, methanol, IPA) NOTE: Do not touch the print head thermal elements Do not scratch the print head Before re-assuming the print head position, alcohol solvent should be dried completely.
IV. SPECIFICATIONS A. PRINTER ITEM Printing method Effective printing width Thermal head configuration Printing speed (max.) Paper feed method Paper feed entrance Auto-cutter capability Partial cut gap Input power type Input voltage Power consumption Dimension (mm) Weight SPECIFICATION Thermal sensitive line dot method 72 mm 576 dots / line 80 mm / sec. @ 24 V, standard paper, high speed Friction auto-feed Rear insertion Full cut / Partial cut per software command Approx.
C. POWER ADAPTOR ITEM INPUT VOLTAGE INPUT FREQUENCY INPUT CURRENT OUTPUT VOLTAGE OUTPUT POWER STATIC LOAD OUTPUT REGULATION VPP RIPPLE & NOISE MTBF EMI STANDARDS SAFETY STANDARDS REQUIREMENT 100 V AC ~ 250 V AC 50 ~ 60 HZ 1.5 A MAX. + 24 V DC 52 W MAX. 0 A ~ 2.
V. TECHNICAL INFORMATION A. INTERFACES 1. SERIAL INTERFACE a.RS232 The standard serial interface applicable to PP4000S is RS232. The communication protocols in RS232 are: 19200 bps, none parity, 8 data bits, 1 stop bit. These settings are fixed, not for change. The RS232 connection is done through a 9 pin D sub female connector with following pin assignments: Pin # 1 2 3 Definition N.C. TXD RXD Pin # 4 5 6 Definition DTR GND DSR Pin # 7 8 9 Definition N.C. CTS N.C. b.
2. PARALLEL INTERFACE The communication interface applied in PP4000C is the Centronics parallel interface using a 25 pin D sub male connector with the following pin assignments: Pin # 1 2 3 4 5 6 7 8 9 Definition -STROBE D0 D1 D2 D3 D4 D5 D6 D7 Pin # 10 11 12 13 14 15 16 17 Definition -ACK BUSY P.E. SLCT N.C. -ERROR N.C. N.C. Pin # 18 19 20 21 22 23 24 25 Definition GND GND GND GND GND GND GND GND 3.
6P6C RJ11 jack PIN # 1 Definition FG 2 CRB 3 4 SENSE VCC 5 CRA 6 SG 6 pin plug Description Frame ground Drawer kick for cash drawer controlled by software command Esc p 0 n1 n2 Input peripheral status + 24 V DC supply Drawer kick for cash drawer controlled by software command Esc p 1 n1 n2 Signal ground B.
When the bottom metal plate is removed by a qualified technician, you can see the control board from the bottom as shown in the above picture. Please be reminded that such operation, if not done by a qualified technician, voids the warranty. There are 3 jumpers and 1 DIP switch as circled in white determine the characteristics of the printer besides some difference in components. Their functions are explained below: Jumpers vs.
C.
(17) 1B 44 [d]k 00 / “D” [d]k : Horizontal tab position setting (18) 1B 4A n / “J” n : Printing and minimum - pitch unit paper feed (19) 1B 4B n / “K” n : Backward paper feed (20) 1B 52 n / “R” n : International character specification (21) 1B 56 n / “V” n : Right rotation 90º (22) 1B 58 n m / “X” n m : Setting the turning of the motor excitation (23) 1B 63 31 n / “c” “1” n : Internal processing setting (24) 1B 64 n / “d” n : Printing and n - line feed (
(39) 1D 26 m x y1 y2 [d]k / “&” m x y1 y2 [d]k : Registration of image data (40) 1D 27 m n / “’” m n : Print registered image data (41) 1D 3C / “<” : Mark detection execution (42) 1D 41 m n / “A” m n : After - mark detection head detection distance setting (43) 1D 45 n / “E” n : Print quality setting (44) 1D 56 n m / “V” n m : Paper cutting (45) 1D 65 n m / “e” n m : Bar code width setting (46) 1D 68 n / “h” n : Bar code height setting (47) 1D 68 m n [d]k / “k” m
VI. CHARACTER CODE PAGES A.
B. PAGE 1 ENGLISH / EUROPEAN (In these tables, “SP” indicates a space.) Note: 1. Each code is represented in hexadecimal notation. 2. If an undefined code (<00> to <1F>) or an undefined , , or sequence listed in this table is received, an abnormal operation may occur.
data, character registration data, or command parameters are received, they are handled as ordinary data.
