User Manual PowerMust 864/1188/1512/2016/2520/ 3024S NetGuard Uninterruptible Power Supply System
Table of Contents 1. Important Safety Warning……………………………………………… 1-1. Transportation 1-2. Preparation 1-3. Installation 1-4. Operation 1-5. Maintenance, Service And Faults 2 2 2 2 2 3 2. Installation And Setup…………………………………………………… 2-1. Rear Panel View 2-2. Install The UPS 2-3. Setup The UPS 2-4. Battery Replacement 4 4 5 6 7 3. Operations………………………………………………………………….. 3-1. Button Operation 3-2. LCD Panel 3-3. Audible Alarm 3-4. LCD Display Wordings Index 3-5. UPS Setting 3-6. Operating Mode Description 3-7.
1. Important Safety Warning Please comply with all warnings and operating instructions in this manual strictly. Save this manual properly and read carefully the following instructions before installing the unit. Do not operate this unit before reading through all safety information and operating instructions carefully 1-1. Transportation Please transport the UPS system only in the original package to protect against shock and impact. 1-2.
1-5. Maintenance, Service And Faults The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified maintenance personnel. Caution - risk of electric shock. Even after the unit is disconnected from the mains (building wiring outlet), components inside the UPS system are still connected to the battery and electrically live and dangerous.
2. Installation And Setup NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is damaged. Please keep the original package in a safe place for future use. 2-1. Rear Panel View PowerMust 864/1188/1512/2016S NetGuard PowerMust 2520/3024S NetGuard 1. Programmable outlets: connect to non-critical loads. 2. Output receptacles: connect to mission-critical loads. 3. AC input 4. Input circuit breaker 5. Network/Fax/Modem surge protection 6.
2-2. Install The UPS For safety consideration, the UPS is shipped out from factory without connecting battery wires. Before install the UPS, please follow below steps to re-connect battery wires first. Step 1 Step 2 Step 3 Remove front panel. Connect the AC input and re-connect battery wires. Rack-mount Installation Step 1 Tower Installation Step 1 Put the front panel back to the unit.
2-3. Setup The UPS Step 1: UPS input connection Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords. Step 2: UPS output connection For socket-type outputs, there two kinds of outputs: programmable outlets and general outlets. Please connect non-critical devices to the programmable outlets and critical devices to the general outlets. During power failure, you may extend the backup time to critical devices by setting shorter backup time for non-critical devices.
Step 6: Turn on the UPS Press the ON/Mute button on the front panel for two seconds to power on the UPS. Note: The battery charges fully during the first five hours of normal operation. Do not expect full battery run capability during this initial charge period. Step 7: Install software For optimal computer system protection, install UPS monitoring software to fully configure UPS shutdown. Please follow steps below to download and install monitoring software: 1. Go to the website http://www.
3. Operations 3-1. Button Operation Button ON/MUTE Button OFF/ENTER Button SELECT Button Function Turn on the UPS: Press and hold ON/Mute button for at least 2 seconds to turn on the UPS. Mute the alarm: After the UPS is turned on in battery mode, press and hold this button for at least 5 seconds to disable or enable the alarm system. But it’s not applied to the situations when warnings or errors occur. Up key: Press this button to display previous selection in UPS setting mode.
Display Function Backup time information Indicates the backup time in pie chart. Indicates the backup time in numbers. H: hours, M: minute Warning & Fault information Indicates that the warning and fault occurs. Indicates the warning and fault codes, and the codes are listed in details in 3-5 section. Setting Operation Indicates the setting operation. Input/Output & Battery information Indicates the output/input voltage, output/input frequency or battery voltage.
3-4. LCD Display Wordings Index Abbreviation Display content Meaning ENA Enable DIS Disable ESC Escape EP EPO FA Fan TP Temperature CH Charger RAC Rack display TOE Tower display SF Site Fault 3-5. UPS Setting Parameters 2 There are two parameters to set up the UPS. Parameter 1: It’s for program alternatives. There are 4 programs to set up: output voltage setting, , programmable outlets enable/disable, programmable outlets setting , LCD display direction and exit.
03: Programmable outlets setting Interface Setting Setting the backup time limits in minutes from 0-999 for programmable outlets which connect to non-critical devices on battery mode. 04: LCD display direction setting Interface Setting RAC: the LCD display is horizontal. TOE: the LCD display is vertical. 00: Exit setting Steps for setting programmable outlet Step 1: Before entering setting mode, the UPS should be in Stand-by mode (off-charging) and make sure the battery is connected.
Step 4: Press the “Up“ button (ON/MUTE) again to switch to "03" of program list. Then press “Enter“ button for setting programmable outlet time. Push “Up” button to change the value of backup time according your demand. Then press “Enter” to confirm the setting. Step 5: Press “Up“ button (ON/MUTE) to switch to "00" of program list. Then press “Enter” button to exit setting menu. Step 6: Disconnect AC input and wait until the LCD display is off.
Operating mode Standby mode Description UPS is powered off and no output supply power, but still can charge batteries. 3-7. Faults Reference Code Fault event Fault code Bus start fail 01 Bus over 02 Bus under 03 Inverter soft start fail Inverter voltage high Inverter voltage Low 11 12 13 Icon x x x x x x LCD display Fault event Inverter output short Battery voltage too high Battery voltage too low Over temperature Over load Fault code 14 27 28 Icon 41 43 x x 3-8.
4. Troubleshooting If the UPS system does not operate correctly, please solve the problem by using the table below. Symptom Possible cause Remedy No indication and alarm even The AC input power is not Check if input power cord though the mains is normal. connected well. firmly connected to the mains. The AC input is connected Plug AC input power cord to to the UPS output. AC input correctly. The icon and the warning code flashing on LCD display and alarm is sounding every second. EPO function is activated.
Symptom Fault code is shown as 1, 2, 3, 4, 11, 12, 13 and 41 on LCD display and alarm is continuously sounding. Battery backup time is shorter than nominal value Possible cause Remedy A UPS internal fault has Contact your dealer occurred. Batteries are not fully charged Batteries defect The icon and the warning code flashing on LCD display Fan is locked or not working and alarm is sounding every second. 15 Charge the batteries for at least 5 hours and then check capacity.
5. Storage and Maintenance 5-1. Operation The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at 25°C ambient temperature) has been exceeded, the batteries must be replaced. In this case, please contact your dealer. Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material. Storage Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry location.
6. Specifications MODEL CAPACITY PM 848S Netguard 800 VA / 640 W PM 1188S Netguard 1100 VA / 880 W PM 1512S Netguard 1500 VA / 1200 W PM 2016S Netguard 2000 VA / 1600 W PM 2520S Netguard 2500 VA / 2000 W PM 3024S Netguard 3000 VA / 2400 W INPUT Acceptable Voltage Range 81-145 VAC or 162-290 VAC Frequency Range 60/50 Hz (auto sensing) OUTPUT Voltage Regulation (AC Mode) Voltage Regulation (Batt. Mode) Frequency Range (Batt.
