Installation and Administration of Konftel 300IP ENGLISH
ABOUT THIS DOCUMENT This document only includes setup, registration of accounts and configuration. The use of the conference phone is described in the Quick reference guide and the User guide. The latest version of all documentation can be downloaded from www.konftel.com/300ip.
CONTENT Description 2 Display information and web interface 3 Display screen.................................................................3 Navigation and selection in menus....................................4 Using the web interface....................................................6 Installation 7 Connecting.....................................................................7 Obtaining a network address ............................................8 Login.......................................
DESCRIPTION Speaker Microphone Display screen Keypad LEDs Flashing blue Incoming call Steady blue light Call in progress Flashing red On hold, microphone and speakers turned off Steady red light Mute, microphone turned off Network cable port SD memory card port Expansion microphone port AUX port Maintenance Clean the equipment with a soft, dry cloth. Never use liquids.
DISPLAY INFORMATION AND WEB INTERFACE DISPLAY SCREEN On Hook Press to display this screen. Date Time Display text (can be changed) Registered Not registered Account name (can be changed) Off Hook Press to display this screen.
DISPLAY INFORMATION AND WEB INTERFACE Menu Press MENU to switch to and from a menu. Current menu Submenu Marked option – open by pressing OK button Scrolling list (indication of where the marked option is in the list or menu) List of setting options: Existing settings Marked option – select by pressing OK button List of names: Marked name – select by pressing OK button NAVIGATION AND SELECTION IN MENUS Press MENU. Select the option you want from the menu using the arrow buttons.
DISPLAY INFORMATION AND WEB INTERFACE Menu tree 1 2 3 4 5 6 7 8 PROFILES PHONE BOOK EXT.
DISPLAY INFORMATION AND WEB INTERFACE USING THE WEB INTERFACE You can use the web browser of a PC connected to the same network to manage contacts, conference groups and settings in the Konftel 300IP. For security reasons, recordings can only be managed directly on the Konftel 300IP. All other settings that can be made directly on the Konftel 300IP can also be made via the web interface.
INSTALLATION The printed Installation Guide provides brief and simplified installation instructions. The guide includes the basic settings for a quick start and works in most cases. CONNECTING Connect the Konftel 300IP to the network as illustrated below. Konftel 300IP supports PoE (Power over Ethernet). If the network does not support PoE, an optional Konftel AC adapter must be used for connection to the mains.
INSTALLATION OBTAINING A NETWORK ADDRESS Connecting to a network with DHCP See “Check IP address” under “USING THE WEB INTERFACE” on page 6. Connecting to a network with static IP addresses You need the IP address, host name, domain, netmask, gateway, DNS 1, and DNS 2. The host name can be set freely. The domain and secondary DNS can be left blank. Press MENU and select SETTINGS > ADVANCED (6,2). Enter the PIN code. The default code is 1234. Select NETWORK (2) Select STATIC IP.
INSTALLATION SOFTWARE UPGRADE AND BASIC SETTINGS The following settings should be done during installation. See page 48 about Device management if you are responsible for installing or upgrading many phones. Note that all settings on the Basic tab also affect the user profile Default. Other user profiles can be changed individually. The settings on the Basic tab, except the name and PIN for Admin, can be modified by any user. Other settings require a login as Admin.
INSTALLATION Setting time and region Select Settings > Time & Region. Select the time zone and, if you wish, correction for DST (Daylight saving). It is also possible to set the time and date manually or choose a different time server. Select the region where you are. This setting affects the signalling. Save the setting. The Konftel 300IP reboots with the new settings.
INSTALLATION Changing the language Select Settings > Basic. Select the desired language in the list box after Language and save the setting. Note, this only affects the phone language, not the web interface. Changing the PIN We recommend that you change the PIN code for Admin from the default setting to protect the settings. Make a note of the new PIN code and keep it in a safe place.
INSTALLATION REGISTERING AN ACCOUNT The conference phone can be registered in a company SIP PBX or with a public IP telephony service provider. You can store settings for two accounts in The Konftel 300IP. To register your phone, you must have access to the account information and all necessary settings that the SIP PBX or service provider requires. See the heading “SIP” on page 17 for a detailed description of all settings. Select Settings > SIP. Click Yes at Enable account under Account 1.
INSTALLATION Select a method of NAT traversal if you have received this information. Select a different transport protocol if you have received this information. See page 20 about using a secure transport protocol. Save the settings by clicking the Save button. The Konftel 300IP responds by showing REGISTERING. If registration is successful, your selected account name will appear at the bottom of the display screen next to a shaded square.
SETTINGS Almost all settings can be done directly on The Konftel 300IP. See “NAVIGATION AND SELECTION IN MENUS” on page 4 for using the menu system. We explain how to make settings using the web interface as this is the easiest method. For safety reasons, recordings can only be managed directly on the Konftel 300IP. All other settings can be changed via the web interface. The web interface also allows you to import and export contacts and conference groups, rename user profiles and change PIN codes.
SETTINGS These settings affect the Admin and Default profiles. To change the basic settings of a user profile, you need to log in with that profile. Profiles – edit name and PIN We recommend that you change the PIN code from the default setting to protect the settings. Select Settings > Basic and click the Edit button on the account you want to change. Enter a new PIN code. The PIN code may consist of 8 digits. You can also choose to change the name of a user profile.
SETTINGS Recording It is possible to turn off the recording feature. This setting can only be done by the administrator and affects all profiles. Select On or Off and click on the Save button. Recording tone A short beep is heard every 20 seconds so that all the parties in the call know it is being recorded. This feature can be turned off. Select On or Off and click on the Save button. On phone: MENU > RECORDING TONE > SETTINGS (5,5).
SETTINGS SIP Select Settings > SIP The Konftel 300IP can store information for two accounts, e.g. one PBX and one public service provider. Why use two accounts? It may be sensible to register a second account if the PBX or SIP server is located in another country than the phone. Otherwise, local calls using the PSTN (telephone network), connected through the ordinary PBX or SIP server, would be connected as international calls.
SETTINGS Account 1 and Account 2 Enable account It is possible to store account information for future use, but temporarily disable it. Account name This is the name displayed on the screen. It can be set according to company standards. User The account (customer) name. Registrar Shall contain the IP address or the public name of the SIP server where the account is registered (e.g. 10.10.1.100 for a local SIP server or sip.company.
SETTINGS of IP telephony keep track of the actual IP address used to register a phone, and the one used in the SIP requests from the same phone, and then replaces the addresses in the SIP messages. STUN STUN (Simple Traversal of UDP through NATs) is a protocol that assists devices behind a NAT firewall or router with their packet routing. STUN is commonly used in real-time voice, video, messaging, and other interactive IP communication applications..
SETTINGS Advanced Enable SIP Replaces Default is Yes. Setting this option to No, will instruct the PBX not to use the SIP replace header. Some PBXes try to take over the bridging functionality from Konftel 300IP using this command, which causes the calls to interrupt. Enable Blind Transfer Default is Yes. Setting this option to No, will disable the transfer function (MENU > TRANSFER) during a call. This may be used if the PBX does not support blind transfer.
SETTINGS SIPS (Secure SIP) is a security measure that uses TLS to provide an encrypted end-to-end channel for the SIP messages. To use SIPS, however, both VoIP devices and the SIP server must support it. Even if Transport is set to TLS or SIPS, the Konftel 300IP still accepts incoming UDP or TCP signalling. On phone: MENU > SETTINGS > ADVANCED > (PIN) > ACCOUNTS > TRANSPORT (6,2,1,3). TLS Settings If you select TLS or SIPS under the transport setting, this additional setting appears on the page.
SETTINGS Require client certificate When set to On, the Konftel 300IP rejects incoming secure SIP connections (TLS or SIPS) if the client does not have a valid certificate. Verify server When the Konftel 300IP is acting as a client (outgoing connections) using secure SIP (TLS or SIPS) it will always receive a certificate from the peer. If Verify server is set to On, the Konftel 300IP closes the connection if the server certificate is not valid.
SETTINGS NETWORK Select Settings > Network. DHCP Dynamic Host Configuration Protocol is used by network devices (clients) to obtain the parameters necessary for operation in the IP network. This protocol reduces system administration workload, allowing devices to be added to the network with little or no manual configuration. DHCP should be set to On if no other information is given. When set to On, all information on this page will be set automatically.
SETTINGS IP address IP address of the device (Konftel 300IP). The address is provided by the network administrator or service provider if DHCP is not in use. Hostname Set to kt300ip as default. Can be changed to suitable name. Netmask Usually set to 255.255.255.0 to limit network traffic to the subnet. Domain The domain where the device is located. May be left blank. Gateway The device or server used for Internet communication.
SETTINGS 802.1x IEEE 802.1X is an IEEE Standard for port-based Network Access Control and is part of the IEEE 802.1 group of networking protocols. It provides an authentication mechanism to devices wishing to attach to a LAN or WLAN. Enable 802.1x By enabling this option, Konftel 300IP asks an authentication server for permission when connected to the LAN. EAP method Select which EAP (Extensible Authentication Protocol) method to use: MD5 or TLS. Username The device identity in the network.
SETTINGS MEDIA Select Settings > Media. The media settings determine how audio is sent between the devices. The devices negotiate via SIP before a call is connected. All devices must support the same media types, codecs and security settings. Codec Codecs are used to convert an analogue voice signal to a digitally encoded version and vice versa. Codecs vary in the sound quality they deliver and the bandwidth required.
SETTINGS G711 Alaw G.711 is an ITU-T standard codec that uses audio companding. Companding algorithms reduce the dynamic range of an audio signal. In analogue systems, this can increase the signal-to-noise ratio achieved during transmission and, in the digital domain, can reduce the quantization error. Two main compression algorithms are defined in the standard, the µ-law algorithm (used in North America and Japan) and A-law algorithm (used in Europe and the rest of the world).
SETTINGS VAD Voice Activity Detection (speech detection) is a technique used in speech processing to detect the presence or absence of human speech in regions of audio. In VoIP applications, VAD is mainly used to avoid unnecessary coding and transmission of silence packets, saving on computation and network bandwidth. On phone: MENU > SETTINGS > ADVANCED > (PIN) > MEDIA > VAD (6,2,4,2).
SETTINGS LDAP Select Settings > LDAP. Konftel 300IP has support for an external phone book, which means it can communicate with a directory server using LDAP (Lightweight Directory Access Protocol). The built in search function dynamically filters the content from the LDAP database, based on the search characters the user enter. To make the LDAP phone book available, the administrator has to activate and configure the LDAP feature.
SETTINGS Username Leave this field blank if the LDAP server does not require a username. Password Leave this field blank if the LDAP server does not require username and password. Max hits The maximum number of hits to return for each LDAP search. Display name Specifies how the search hits shall be presented on the display in Konftel 300IP. Example: %cn - shows the cn attribute. %givenName %sn - shows the givenName attribute and the sn attribute with a space in between.
SETTINGS WEB INTERFACE Select Settings > Web interface. The web server in the Konftel 300IP supports secure connections using HTTPS. Enable HTTPS Set Enable HTTPS to On if you need a secure communication between the PC used for setup and the phone. Certificate To use HTTPS you need to upload a certificate to the phone. On phone: MENU > SETTINGS > ADVANCED > (PIN) > WEB INTERFACE (6,2,7).
SETTINGS TIME & REGION Select Settings > Time & Region. Time Enable NTP NTP (Network Time Protocol) is a protocol for distributing the Coordinated Universal Time (UTC) by means of synchronizing the clocks of computer systems over packet-switched, variable-latency data networks. Time This field shows the actual time if NTP is enabled. Otherwise enter the correct time (hh:mm:ss) and save the setting. Date This field shows the actual date if NTP is enabled.
SETTINGS setting only adjusts the time by one hour and does not change the time automatically when the DST starts and ends. NTP Server The NTP pool is a dynamic collection of networked computers that volunteer to provide highly accurate time via NTP to clients worldwide. These computers are part of the pool.ntp.org domain and part of several subdomains divided by geographical zones. They are distributed to NTP clients via round robin DNS. On phone: MENU > SETTINGS > ADVANCED > (PIN) > TIME (6,2,5).
SETTINGS SYSTEM Select Settings > System. Application restart The Restart button restarts the phone application. This takes less than 30 seconds. On phone: MENU > SYSTEM > RESTART (7,1). System reboot The Reboot button reboots the conference phone. The starting procedure may take about two minutes. On phone: MENU > SYSTEM > REBOOT (7,2). Factory reset The Reset button resets the Konftel 300IP to factory default settings. All personal settings, including account information, are erased.
HEADSET AND PA INSTALLATION AND SETTINGS CONNECTING A WIRELESS HEADSET Connect the headset to the Aux port on Konftel 300IP. The microphones from the Konftel 300IP and the wireless headset will work simultaneously and transmit the call to other participants in the phone conference. Please refer to the headset manual for further information.
HEADSET AND PA INSTALLATION AND SETTINGS CONNECTING A PA INTERFACE BOX The Konftel 300IP can be connected to an external PA system using a PA interface box. 2.5 m connection cable To mixer/microphone To amplifier/speakers PA interface box AUX port Always disconnect the power supply from the electrical outlet before disconnecting or connecting equipment to the Konftel 300IP. Connect the PA-box to the AUX port on Konftel 300IP with the included cable.
HEADSET AND PA INSTALLATION AND SETTINGS PA SETTINGS To match several types of situations and equipment, there are some settings available in the Konftel 300IP menu. Activating internal microphone and speakers These settings are not available via the web interface. Select MENU > SETTINGS > BASIC > PA (6,1,7). Select INTERNAL MIC and press OK to switch between on (shaded box) and off.
HEADSET AND PA INSTALLATION AND SETTINGS The position of the PA system’s microphones and speakers and the amplifier’s settings may affect full duplex performance. Select MENU > PA > CALIBRATION. AUTO is the default setting and is recommended in most cases. The figure shown in brackets is the measured calibration value. Select different levels and compare the audio quality to achieve your preferred setting. NB.
HARD SYSTEM RECOVERY Reset configuration If you have forgotten the Admin PIN code, the only way to reset it to default is to do a hard factory reset. This is the same as the Factory reset in the system menu (MENU > SYSTEM > FACTORY RESET). This erases all settings including account information and contacts! Disconnect the power supply cable. Note that this is the same as the network cable if the phone uses Power over Ethernet. Press and hold the MENU button while you connect the cable again (i.e.
PROVISIONING – UPGRADE AND CONFIGURATION FIRMWARE UPGRADE ON A SINGLE PHONE The easiest way to upgrade the Konftel 300IP is via a computer connected to the same network. Via the web interface, you can check for a more recent version and then automatically install it. It is also possible to download the latest version, via the Konftel website (www.konftel. com/300ip), and then install the file via the web interface or using a SD card. Using the web interface Select Settings > Provisioning.
PROVISIONING – UPGRADE AND CONFIGURATION When installation is complete, the text “Upgrade Complete. The unit will be rebooted.” is shown in your browser, and after a while you hear the Konftel music signature, which indicates that the conference phone has started. Upgrading from downloaded file It is possible to download a firmware file from www.konftel.com/300ip and install it on the Konftel 300IP from the local hard disk. Download the firmware file from www.konftel.com/300ip.
PROVISIONING – UPGRADE AND CONFIGURATION USING A CONFIGURATION FILE It is possible to save a configuration xml file to be used as: • Backup (i.e. if the system has been reset to factory default) • Configuration interface (there are some settings that are not configurable via the web interface) • Management tool (export, edit and import settings to a set of phones instead of doing the settings on each phone) • Use with a Device Management server, see page 48.
PROVISIONING – UPGRADE AND CONFIGURATION
PROVISIONING – UPGRADE AND CONFIGURATION ing. The valid values are: 0: no information will be added in SDP and parsing is disabled 1: only the NAT type number is added 2: add both NAT type number and name Specify whether support for reliable provisional response (100rel and PRACK) should be required by default. Note that this setting can be further customized in account configuration. Specify default value of secure media transport usage.
PROVISIONING – UPGRADE AND CONFIGURATION If this account information is valid or not. User defined name of the account The full SIP URL for the account. This is the URL to be put in the request URI for the registration. If this flag is set, the presence information of this account will be published to the server where the account belongs.
PROVISIONING – UPGRADE AND CONFIGURATION accepted. 2: The transport will require that RTP/SAVP media is used. Specify whether SRTP requires secure signalling. This option is only used when use_srtp option above is non-zero. 0: SRTP does not require secure signalling 1: SRTP requires secure transport such as TLS 2: SRTP requires secure end-to-end transport (SIPS) Same as above for account 2 Place to find software upgrades.
PROVISIONING – UPGRADE AND CONFIGURATION Export configuration Select Settings > Provisioning. Click on the Export button under Configuration. The configuration file is shown in the web browser. Choose to save the page as an xml file.
PROVISIONING – UPGRADE AND CONFIGURATION USING A DEVICE MANAGEMENT SERVER Using Device management facilitates the upgrading and configuration of multiple conference phones. To use this feature, the Device management needs to be enabled (default) and configured and the appropriate files must be located on a server reachable from all phones, here called a device management server. The configuration and firmware download are controlled with a configurable frequency. The default value is once every 30 minutes.
PROVISIONING – UPGRADE AND CONFIGURATION Local configuration file The local configuration file contains configuration parameters that are unique for every conference phone. The settings in this file takes precedence over the settings in the global configuration file. The default name for this file is kt300ip-.xml, where is the MAC address of the specific conference phone. The MAC address should be written without colons.
PROVISIONING – UPGRADE AND CONFIGURATION Device management configuration in Konftel 300IP Select Settings > Provisioning. Device management Enable On enables Device management. Use DHCP option Set to on if you want to use DHCP option for DM server address. DHCP option Select the DHCP option used for the DM server address. 43: Vendor specific 56: DHCP message 60: Class Id 61: Client Id 66: Server-name 67: Bootfile-name File server address DM server address if not provided by DHCP option.
PROVISIONING – UPGRADE AND CONFIGURATION Check server cert. Enable authentication with certificate. Certificate Here you can upload a certificate to the Konftel 300IP to be used for authentication when using Device management. Root certificate The public key in the root certificate is used to verify other certificates when using Device management. Private key Here you can upload a private key to the Konftel 300IP to be used for authentication when using Device management.
MANAGING PHONE BOOK AND CONF. GUIDE IMPORTING AND EXPORTING CONTACTS You can import contacts from a comma separated values (CSV) file. One way of creating a CSV file is using Microsoft Excel and saving the file in CSV format. Enter the names of the contacts in the first column and their phone numbers or URIs in the second. Do not use hyphens or spaces in the number. Note that Excel ignores zeros at the beginning of numbers. The cells must therefore be formatted as text.
MANAGING PHONE BOOK AND CONF. GUIDE Importing contacts Select Phone Book. Click on the Scroll… button under the heading Import in the web window. Open your CSV file. Click on Import. The name is limited to 15 characters, since the Konftel 300IP screen cannot display more than 15 characters. Exporting contacts You can export your contacts as a CSV document in order to import them into another phone. Click on Export. Save the document.
MANAGING PHONE BOOK AND CONF. GUIDE IMPORTING AND EXPORTING CONFERENCE GROUPS The conference groups can be imported and exported in the same way as the contacts in the phone book, but use a three column csv instead of a two column csv.
CHECKING STATUS AND LOGS The tabs under Status show the settings on corresponding tabs plus device info and logs. DEVICE Select Status > Device. The Device tab shows phone information including serial number, network port and current software version. On phone: MENU > STATUS > DEVICE (8,6). NETWORK Select Status > Network. On phone: MENU > STATUS > NETWORK (8,2).
CHECKING STATUS AND LOGS TIME & REGION Select Status > Time & Region. On phone: MENU > STATUS > TIME (8,5). SIP Select Status > SIP.
CHECKING STATUS AND LOGS Account 1 and Account 2 On phone: MENU > STATUS > ACCOUNTS (8,1,1 and 8,1,2). NAT traversal On phone: MENU > STATUS > NAT TRAVERSAL (8,3). Transport On phone: MENU > STATUS > ACCOUNTS> TRANSPORT (8,1,3). MEDIA Select Status > Media. On phone: MENU > STATUS > MEDIA (8,4).
CHECKING STATUS AND LOGS LOG Select Status > Log. The Log tab contains five types of log messages and can be useful for trouble shooting. Select the log you want to review and click on the Change button. The Refresh button adds all new messages sent since the present log was chosen. Application log This shows the phone application messages. The log can be filtered from “Fatal” (only the fatal error messages) to “Trace” (all messages). The Clear log button erases all content in the log.
CHECKING STATUS AND LOGS System log Shows the phone system messages. Device management log Logs the device management activities. Upgrade log Logs the upgrade procedure.
TECHNICAL DATA Size Diameter 240 mm, height 77 mm Weight 1 kg Colour Liquorice black Display screen Illuminated graphics (LCD), 128x64 Keypad Alphanumerical 0–9, *, on, off, mute, hold, volume up, volume down, 5 buttons for menu navigation, line mode, conference guide Anti-theft protection Kensington security slot Memory Support for SD and SDHC memory cards (Recording capacity 35h/GB) Connectivity Network connection Modular 8P8C (RJ45), Ethernet 10/100 Base T Power supply IEEE 802.
TECHNICAL DATA Directory Internal phone book 1,000 entries per profile (4 password protected profiles) Export/import of directory Call list External directory Support for LDAP Sound Technology OmniSound® HD Microphone Omni-directional Reception area Up to 30 metres2, >10 people Speaker Frequency band 200–7000 Hz, Volume 90 dB SPL 0.
SERVICE AND GUARANTEE If anything is wrong with your Konftel unit, please contact the place of purchase. Guarantee We give a two-year guarantee on our conference telephones. Service Service is offered after the expiration of the guarantee. Please contact your retailer and ask for a cost estimate. Konftel support If you have any questions about the guarantee and service, please contact your Konftel support centre Europe: +46(0)90-706 489 (Monday–Friday 8.00–17.00 GMT+1) E-mail: rma@konftel.
APPENDIX The OpenLDAP Public License Version 2.8, 17 August 2003 Redistribution and use of this software and associated documentation (“Software”), with or without modification, are permitted provided that the following conditions are met: 1. Redistributions in source form must retain copyright statements and notices, 2.
Konftel is a leading company and the world’s fastest growing brand, within audio conferencing equipment. Since 1988, our mission has been to help people around the world to conduct meetings despite distances. Based on our success, we know that audio conferencing is a great way to save time, money and at the same time contribute to a better environment. High audio quality is essential for efficient meetings, this is why our patented audio technology OmniSound®, is built into all Konftel Conference phones.
