User Guide

Solving Other Problems 13-29
Booklet Left
and Right
Binding out-
put is incor-
rect.
Both the printer driver
and the application
have been set for col-
lation.
For Booklet Left Binding and Booklet
Right Binding, choose Collate only in
the printer driver’s Basic Tab. Do not
set collation in the application.
You hear
unusual
noises.
The machine is not
level.
Place the machine on a flat, hard, level
surface.
The tray is not
installed correctly.
Remove the tray that you are printing
from and reinsert it completely into the
machine.
There is a foreign
object stuck inside
the machine.
Turn off the machine and remove the
object. If you cannot remove it, contact
Technical Support.
Some areas
of the
scanned
image are
missing.
Acrobat 8 (Macintosh
version) is used for
scanning the image.
With the Acrobat Scan setting, turn off
the OCR and Filtering functions.
The
web-based
utility cannot
be accessed.
The Web Connection
Administrator’s pass-
word is incorrect.
The Web Connection Administrator
password has a 0-character minimum
and an 16-character maximum. For
details of the Web Connection admin-
istrator password, refer to the [Refer-
ence Guide] on the Documentation
CD/DVD.
Media is
wrinkled.
The media is moist
from humidity or hav-
ing water spilled on it.
Remove the moist media and replace it
with new, dry media.
The media feed roller
or fuser unit is defec-
tive.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use approved media. See “Specifica-
tions” on page 4-2.
Symptom Cause Solution