User guide

Samsung Scan Manager Problem
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are
used.
z
Check to see if the display shows any error message. If it
does, clear the problem
The machine does not send.
z
Make sure that the original is loaded in the document
feeder or on the scanner glass.
z
Check the fax machine you are sending to, to see if it can
receive your fax.
The incoming fax has blank
spaces or is of poor-quality.
z
The fax machine sending you the fax may be faulty.
z
A noisy phone line can cause line errors.
z
Check your machine by making a copy.
z
The toner cartridge may be empty. Replace the toner
cartridge. (See Replacing the toner cartridge
.)
Some of the words on an
incoming fax are stretched.
The fax machine sending the fax had a temporary document
jam.
There are lines on the originals
you sent.
Check your scan unit for marks and clean it. (See Cleaning the
scan unit.)
The machine dials a number, but
the connection with the other fax
machine fails.
The other fax machine may be turned off, out of paper, or
cannot answer incoming calls. Speak with the other machine
operator and ask her/him to solve out the problem.
Faxes do not store in memory. There may not be enough memory space to store the fax. If
the display indicating the memory status shows, delete any
faxes you no longer need from the memory, and then try to
store the fax again. Call for service.
Blank areas appear at the bottom
of each page or on other pages,
with a small strip of text at the
top
You may have chosen the wrong paper settings in the user
option setting. For details about paper settings. (See Setting
the paper size and type.)
CONDITION SUGGESTED SOLUTION
Scan Manager
does not work.
Check your system requirements. Scan Manager works in
Window and Macintosh (See System requirements
.)
PROBLEM POSSIBLE CAUSE SOLUTION
PostScript file cannot be
printed.
The PostScript driver
may not be installed
correctly.
z
Install the PostScript driver. (See
Installing USB connected machine
’s
driver.)
z
Print a configuration page and verify
that the PS version is available for
printing.
z
If the problem persists, contact a
service representative.
“Limit Check Error” report
prints.
The print job was too
complex.
You might need to reduce the complexity
of the page or install more memory. (See
Installing a memory module
.)
A PostScript error page
prints.
The print job may not be
PostScript.
Make sure that the print job is a PostScript
job. Check to see whether the software
application expected a setup or PostScript
header file to be sent to the machine.
The optional tray is not The printer driver has Open the PostScript driver properties,
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