User guide

UNDERSTANDING DISPLAY MESSAGES
Messages appear on the control panel display to indicate the machine’s status or errors. Some error
messages are shown with graphics to help you troubleshoot problem.
Checking display messages
1. When errors occur, Check Status appears on the display and press OK.
2. Check the display message to see what kind of error has occured.
If several messages appear, press the up/down arrow to highlight the message you want solve.
3. Press OK on the control panel.
Refer to the tables below to understand the messages’ and their meaning, and solve the problem,
if necessary.
z
If Check Status still appears, repeat above steps.
z
If a message is not in the table, reboot the power and try the printing job again. If the
problem persists, call for service.
z
When you call for service, provide the service representative with the contents of display
message.
z
Some messages may not appear in the display depending on options or models.
z
[xxx] indicates the media type.
z
[zzz] indicates the paper size.
z
[yyy] indicates the tray.
MESSAGE MEANING SUGGESTED SOLUTIONS
BOOTP problem
BOOTP has
aproblem.
Reconfigure
DHCP/static IP
There is a problem with the network. Check your network environment,
or contact your network
administrator.
BOOTP problem
BOOTP has
aproblem.
Switching to
Auto IP
There is a problem with the network. Check your network environment,
or contact your network
administrator.
Connection Error Connection with the SMTP server failed. Check the server settings and the
network cable.
Data Read
FailCheck USB
key
Time expired while reading date. Try again.
Data Write
FailCheck USB
key
Storing to the USB memory failed. Check the available USB memory
space.
DHCP problem
DHCP has
aproblem.
Reconfigure
BOOTP/static IP
There is a problem with the network. Check your network environment,
or contact your network
administrator.
DHCP problem
DHCP has
aproblem.
Switching to
Auto IP
There is a problem with the network. Check your network environment,
or contact your network
administrator.
Door is
open.Close it
The front door is not securely latched. Close the front door until it locks
into place.
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