User guide

Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
z
Redistributing toner
z
Clearing original document jams
z
Tips for avoiding paper jams
z
Clearing paper jams
z
Understanding display messages
z
Solving other problems
REDISTRIBUTING TONER
When the toner cartridge is near the end of its life:
z
White streaks or light printing occurs.
z
Toner is Low. Order new one appears on the display.
z
The Status LED blinks red.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the
cartridge. In some cases, white streaks or light printing will still occur even after you have
redistributed the toner.
1. Open the front door.
2. Pull the toner cartridge out.
3. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge.
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot
water sets toner into fabric.
Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid
Pa
g
e 1 of 27Troubleshootin
g
8/4/2009htt
p
://downloadcenter.samsun
g
.com/content/UM/200907/20090721152022250/EN/en
g
lish/t...
172