Plain-paper digital Fax/Copier/Printer/Scanner OfficeBridge Guide
Chapter 1 Overview of OfficeBridge 1 Chapter 2 User information settings 2 Chapter 3 Machine settings 3 Chapter 4 Machine management settings 4 Chapter 5 Machine information 5 Chapter 6 Troubleshooting 6
Contents How to read this manual..............................................................................................v Operational and safety information........................................................................... v Key descriptions.......................................................................................................... v About the screens........................................................................................................
Chapter 3 Machine settings Setting the network environment...........................................................................3-2 Setting the e-mail environment...............................................................................3-5 SMTP/POP settings.................................................................................................3-5 Setting the e-mail operating environment.............................................................3-8 Setting the LDAP server................
Chapter 5 Machine information Communication jobs...................................................................................................5-2 Checking communication jobs.................................................................................5-2 Canceling communication jobs in progress.............................................................5-3 Print jobs.......................................................................................................................
How to read this manual 1 Operational and safety information In this manual, the following symbols are used with the items where important operational and safety information must be observed. Symbol Meaning Describes warnings to protect yourself and others from serious or potentially fatal injury if you handle the machine incorrectly. For safe operation, please follow instructions carefully.
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Chapter 1 Overview of OfficeBridge Introduction to OfficeBridge....................................................................................1-2 Logging in / Logging out............................................................................................1-4 Connecting to OfficeBridge......................................................................................1-4 Logging in.................................................................................................................
Introduction to OfficeBridge With OfficeBridge, you can control your machine through network. Here are some examples what OfficeBridge enables you. IMPORTANT A web browser is required to operate OfficeBridge. For details on the supported web browsers, see chapter 5, “General” in “Specifications” in the Administrator’s Guide. In this chapter, we use Internet Explorer as an example for the procedures.
Check and change the machine set-up Access your machine without walking to it, and check or change settings. All the set-up menus are available not only from the control panel but from OfficeBridge (page 1-12). Overview of OfficeBridge 1 Register destinations easily When you register new addresses, it may be troublesome to enter letters on the machine’s control panel. Access your machine through OfficeBridge, and register them using your computer.
Logging in / Logging out Connecting to OfficeBridge 1 Start the web browser. 2 Enter the IP address of the machine in the “Address” bar of the web browser, and press [Enter]. If there is a shortcut to OfficeBridge on your desktop, double click the shortcut to start the web browser and access OfficeBridge. Logging in You can log in to OfficeBridge as either of the following three user types; “Administrator”, “User”, or “Guest”.
3 Click the user name in the user list. • The user ID of the user name you clicked is automatically entered in “User ID”. • When you click “Group”, you can filter the user name by their registered groups. 4 Enter the password in “Password” column, and click [Login]. If you select “Remember the User ID”, the account ID you enter will be stored on your computer. Next time you access OfficeBridge, the stored user ID is automatically entered.
Login using SSL OfficeBridge supports SSL (Secure Socket Layer) security for data communication. SSL communication encrypts the data communicated between the computers and OfficeBridge to prevent the theft and modification of data by outside parties. When you perform an SSL login, the [SSL] icon is displayed on the header of OfficeBridge screen. NOTE This feature is not available on MFX-3510. 1 Connect to OfficeBridge (page 1-4). 2 Click [User Login]. 3 Click [SSL (https)].
Guest login Connect to OfficeBridge (page 1-4). 2 Click [User Login]. 3 Click [Guest User Login]. 1 Overview of OfficeBridge 1 Administrator screen login 1 Connect to OfficeBridge (page 1-4). 2 Click [Admin Login]. If an administrator password is not set, this concludes the procedure. 3 Enter the administrator password, and click [Login].
Login as administrator using SSL OfficeBridge supports SSL (Secure Socket Layer) security for data communication. SSL communication encrypts the data communicated between the computers and OfficeBridge to prevent the theft and modification of data by outside parties. When you perform an SSL login, the [SSL] icon is displayed on the header of OfficeBridge screen. NOTE This feature is not available on MFX-3510. 1 Connect to OfficeBridge (page 1-4). 2 Click [Admin Login].
Logging out Log out when you close OfficeBridge screen or switch users. 1 Click [Logout]. NOTE Make sure to log out for security purposes. If you do not access OfficeBridge for 30 minutes, you are automatically logged out.
About the display Footer Names and Functions 1 2 Item 3 4 Description 1 Screen refresh time (manual and refresh) button (manual refresh) button, the screen is When you click the refreshed. The last time when the screen was updated (hour : minute) is displayed. 2 Auto distribution settings switch Displays the current auto distribution settings status. If the auto distribution settings are enabled, “ON” is displayed; if they are disabled, “OFF” is displayed.
Checking the display on the control panel You can check the display on the control panel using the OfficeBridge screen even when you are not at the machine. When you are connected to OfficeBridge (page 1-4), click [Panel View]. 2 Check the display on the control panel. 1 Overview of OfficeBridge 1 NOTE In following situations, the display will not be updated.
OfficeBridge menu list On OfficeBridge, the following settings are available. Some settings may not be available according to user policy setting. For details on the user policy settings, see “Setting user policies” (page 4-14). Items Description Reference Page User Information User Registration Register, edit or delete users and user groups. 2-2 Address Book Register, edit or delete destinations, destination groups. 2-9 Shortcut Register, edit or delete folder shortcuts and FTP server shortcuts.
Chapter 2 User information settings Registering users.........................................................................................................2-2 “User Registration” screen.......................................................................................2-2 Registering users......................................................................................................2-3 Changing user information.....................................................................................
Registering users “User Registration” screen The “User Registration” screen displays a list of the registered users. 6 1 2 10 11 3 4 5 7 8 9 Buttons Button name Description 1 [Add] Registers new user information. 2 [Duplicate] Copies user information that is already registered. The user information can be edited and used as information for another user. 3 [Delete] Deletes user information. 4 [Import] Imports user information from an external file.
Registering users Register users either by entering it new, copying an existing user or importing a vCard format file. NOTE Up to 100 users can be registered. 2 Log in to OfficeBridge (page 1-4). 2 Click [User Information]. 3 Click [User Registration]. 4 Click [Add]. 5 Register the user information. Setting User information settings Registering new users 1 1 Description Settings Number The smallest free number is automatically entered. You can change it to a number of your choice.
Setting LDAP Server Authentication (If required)*2 Description Account ID Enter the account for logging in to the LDAP server. Password*1 Enter the password for logging in to the LDAP server. Policy Select a user policy. This defines which operation/setting the user can use on the machine. For details on the user policy, see “Setting user policies” (page 4-14). – Theme Setting Select the color theme for the screen.
Copying user information You can copy user information that is already registered to register a new user. The user group information will be copied. Log in to OfficeBridge (page 1-4). 2 Click [User Information]. 3 Click [User Registration]. 4 Select the checkbox of the user you want to copy. 1 2 User information settings 1 You cannot copy multiple users at the same time. 5 Click [Duplicate]. 6 Change the settings to those for the new user to register. 7 Click [Save].
Importing user information You can import data from an external file in vCard format and register it as user information. The user information that can be imported and their corresponding vCard item names are indicated below. The letters enclosed in parentheses are the vCard item names. • Name (N) • User ID (FN) • E-Mail Address (EMAIL) NOTE • Only vCard format files can be imported. • If the “User ID” is already registered, it will be overwritten with the imported information.
Changing user information You can change user information that has been registered. Log in to OfficeBridge (page 1-4). 2 Click [User Information]. 3 Click [User Registration]. 4 Click the number or name of the user you want to change. 5 Change the user information. 6 Click [Save]. 1 2 Click [Back] not to save the setting and return to the “User Registration” list screen. Deleting user information You can delete unnecessary user information from the “User Registration” list screen.
Exporting user information You can export the selected user information to an external file in the vCard format. The user information that can be exported and their corresponding vCard item names are indicated below. The letters enclosed in parentheses are the vCard item names. • Display Name (N) • User ID (FN) • E-Mail Address (EMAIL) NOTE Only one file is created, even when you select multiple users to export. 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information].
Registering addresses “Address Book” screen The “Address Book” list screen displays a list of the registered destinations. Switch the address book between personal and share using the pull-down menu (item 7) next to the title. You can filter the list using the index menu (item 8) located under the title. 1 2 3 4 5 6 7 8 15 9 10 13 14 11 12 Button Button name Description 1 [Add] Registers new destinations. 2 [Duplicate] Copies destinations that is already registered.
List items Item Description 6 Message Displays message. 7 Personal / Shared switch Switches the displayed Address Book between personal and shared destinations. NOTE This switch is only displayed when you have logged in as a user. 8 Filter Enables you to filter the displayed destination list according to a letter, symbol (Others), all or group. 9 Number The number assigned to the destination. 10 Name Displays the destination names.
Registering destinations Register destinations either by entering it new, from LDAP server, copying an existing address or importing from an external file. 1 NOTE Registering new destinations 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information]. 3 Click [Address Book]. 4 Select whether to register the destination as personal or shared information. If you have logged in to Administrator screen or as a guest, this menu is not display. You can use only the shared address book.
6 Set the destination. Setting Description Searches an LDAP server to register destinations in the address book. Refer to “Registering destination using an LDAP server” on page 2-14. Number The smallest free number is automatically entered. You can change it to a number of your choice. This item is required. You cannot enter an existing number. However, the same number can be registered in both the shared address book and the personal address book.
Click [Save]. Click [Back] not to save the setting and return to the “Address Book” screen. Copying destination You can copy destination that is already registered to register a new destination. 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information]. 3 Click [Address Book]. 4 Select whether to register the destination as personal or shared information. 5 Select the checkbox of the destination you want to copy.
Registering destination using an LDAP server You can register destination using an LDAP server. NOTE • This feature is not available on MFX-3510. • The following destination is detected: “User Name”, “E-mail Address” and “Fax Number”. • To search an LDAP server, it is necessary to register the LDAP server settings in “Machine Settings”. For details, refer to “Setting the LDAP server” (page 3-10). 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information]. 3 Click [Address Book].
12 Select the destination to register from the search results, and click [OK]. You can only select one destination. 13 Register the destination. 1 Click [Back] not to save the setting and return to the “Address Book” screen. Importing destination You can import data from an external file and register it as destinations. NOTE • You can import files in the CSV or vCard format. • You can import shared address book only to shared book, and personal address book only to personal address book.
Setting Import from CSV File Description This item is displayed when you select “CSV” for the file format. Overwrite: Deletes all the data in the selected personal address book or shared address book, and then imports the data. Data for the “Number” item is also imported. Append: Adds the data to the address book. However, the data for the “Number” item is not imported, and a number is assigned automatically. Tag Setting Set whether to specify tag settings when importing the data.
Changing destinations 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information]. 3 Click [Address Book]. 4 Select the address book in which the destination is registered from personal or shared. 1 If you have logged in to Administrator screen or as a guest, you can select only the shared address book. 5 Click the number or name of the destination you want to change. 6 Change the destination. 7 Click [Save]. Click [Back] not to save the setting and return to the “Address Book” screen.
Deleting destinations You can delete unnecessary destinations from the “Address Book” list screen. You can select multiple destinations to delete. NOTE You cannot delete the destination in the following case: • the destination is used in auto distribution • the destination is used in favorite address • the destination is used in my job • the destination is used currently in transmission or in delayed transmission • When the locations are displayed on the control panel 1 Log in to OfficeBridge (page 1-4).
Exporting destination You can export the selected destination to an external file. You can select multiple destinations. 1 NOTE You can export files in the CSV or vCard format. 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information]. 3 Click [Address Book]. 4 Select the address book in which the destination is registered from personal or shared. If you have logged in to Administrator screen or as a guest, you can select only the shared address book.
Grouping multiple destinations You can group and manage multiple destinations according to your needs. Since transmission settings can be specified for groups, it is not necessary to specify the settings for each destination separately. NOTE Up to 100 groups can be registered, including both personal and shared groups. Registering new groups You can create a group in the address book, and register destination in that group. 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information].
7 Enter number and group name. 1 8 Description Settings Number 1 - 100 Enter the number of the group from 1 - 100. You cannot enter an existing number. However, the same group number can be registered in both the shared address book and the personal address book. This item is required. Name Enter the name of the group. You cannot enter an existing group name. However, the same group name can be registered in both the shared address book and the personal address book. This item is required.
Copying groups You can copy group information that is already registered to register a new group. 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information]. 3 Click [Address Book]. 4 Click [Group]. 5 Select the group to copy from personal or shared. 6 Select the checkbox of the group information you want to copy. 7 Click [Duplicate]. 8 Change the settings to those for the new group to register. 9 Click [Save].
Changing groups 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information]. 3 Click [Address Book]. 4 Click [Group]. 5 Select the group to change from personal or shared. 6 Click the number or name of the group to change. 7 To delete a destination, select the checkbox for the destination to delete in the group edit area on the right side of the screen. 1 If you have logged in to administrator screen or as a guest, you can select only the shared group.
Deleting groups You can delete unnecessary group information from the “Address Book” group list screen. You can select multiple groups to delete. 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information]. 3 Click [Address Book]. 4 Click [Group]. 5 Select the group to delete from personal or shared. 6 Select the checkbox of the groups you want to delete. 7 Click [Delete]. 8 Click [OK]. If you have logged in to administrator screen or as a guest, you can select only the shared group.
Registering shortcuts You can use OfficeBridge to register folders and FTP servers as shortcuts. The shortcuts registered here can be used on the machine control panel. You can register folder shortcuts. There are two kinds of folder shortcuts; the shared folder shortcuts, which all users can use, and the personal folder shortcuts, which can be created for each user. NOTE • Up to 300 folder shortcuts can be registered, including both personal and shared folder shortcuts.
6 Set the detailed information. Setting Settings The smallest free number is automatically entered. You can change it to a number of your choice. This item is required. 1 - 300 Shortcut Name Enter the shortcut name. 24 characters Folder Path Enter the path including the folder to be registered. Enter the path name in the “//(computer name)/(folder name)/” format. Click [Browse] to enter the folder path by browsing to it. This item is required. 128 characters (:, |, <, >, ", *, ? cannot be used.
1 In step 6, click [Browse]. If you enter the computer name in the folder path and click [Browse], you can display a list of the shared folders in that computer. 2 Click a displayed computer name or folder name, and select the folder to register in the folder shortcut. • Click [Back] to return to the previous folder level. • Click [Root] to return to the first (root) level. 1 The folder path name is entered.
6 Change the settings of the folder shortcut. 7 Click [Save]. Click [Back] not to save the setting and return to the “Folder Shortcut” screen. Deleting folder shortcuts You can delete unnecessary folder shortcuts from the list. 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information], and then [Shortcut]. 3 Click “Folder Shortcut”. 4 Select the shortcut to copy from personal or shared. 5 Select the checkbox of the folder shortcut to delete. 6 Click [Delete]. 7 Click [OK].
Registering FTP shortcuts You can register FTP shortcuts. 1 NOTE Up to 20 FTP shortcuts can be registered. 2 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information], and then [Shortcut]. 3 Click “FTP Shortcut”. 4 Click [Add]. 5 Set the detailed information. Setting User information settings Registering new FTP shortcuts Description Settings Shortcut Number The smallest free number is automatically entered. You can change it to a number of your choice. This item is required.
Setting Folder Path Description Enter the path including the folder to be registered. Enter it in the “/(folder name)” format. Click [Browse] to enter the folder path by browsing to it. NOTE Settings 126 characters (:, |, <, >, ", *, ? cannot be used.) The total characters for “Host Name” and “Folder Path” should be within 126. *1 User Name Enter the user name requested when logging in. 64 characters Anonymous If you select this, the user name anonymous is entered automatically.
Copying FTP shortcuts You can copy an FTP shortcut that is already registered to register a new FTP shortcut. 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information], and then [Shortcut]. 3 Click “FTP Shortcut”. 4 Select the checkbox of the FTP shortcut to copy. 5 Click [Duplicate]. 6 Change the settings to those for the new FTP shortcut to register. 7 Click [Save]. 1 You cannot copy multiple FTP shortcuts at the same time.
Deleting FTP shortcuts You can delete unnecessary FTP shortcuts from the list. 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information], and then [Shortcut]. 3 Click “FTP Shortcut”. 4 Select the checkbox of the FTP shortcut to delete. 5 Click [Delete]. 6 Click [OK]. • To select all the displayed FTP shortcuts, select the top checkbox. • Click the same checkbox to deselect the item. The selected FTP shortcuts are deleted.
Setting templates OfficeBridge enables you to register templates to assist users when they operate the machine. You can edit file names of the scanned images using the file names (document names) registered in advance. NOTE Up to 20 file names can be registered. Registering new document names Log in to OfficeBridge (page 1-4). 2 Click [User Information], and then [Templates]. 3 Click “Document Name”. 4 Click [Add]. 5 Set the detailed information.
Setting Description Document Name Enter the document name for the template. This item is required. 6 Settings 80 characters (\, /, :, *, ?, ", <, >, | cannot be used.) Click [Save]. Click [Back] not to save the setting and return to the “Document Name” screen. Copying document names You can copy a document name that is already registered to register a new document name. 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information], and then [Templates]. 3 Click “Document Name”.
Deleting document names You can delete unnecessary document names. 1 Log in to OfficeBridge (page 1-4). 2 Click [User Information], and then [Templates]. 3 Click “Document Name”. 4 Select the checkbox of the document name you want to delete. 5 Click [Delete]. 6 Click [OK]. 1 • To select all the displayed document names, select the top checkbox. • Click the same checkbox to deselect the item. The document name is deleted.
5 Set the detailed information. Setting 6 Description Settings Number The smallest free number is automatically entered. You can change it to a number of your choice. This item is required. 1 - 10 Template Name Enter the name of the e-mail template. This item is required. 40 characters Subject Enter the subject of the e-mail template. 80 characters Text Enter the text of the e-mail template. 1,024 characters Click [Save].
Changing an e-mail template You can change an e-mail template that has been registered. Log in to OfficeBridge (page 1-4). 2 Click [User Information], and then [Templates]. 3 Click “Template”. 4 Click the number or template name you want to change. 5 Change the setting. 6 Click [Save]. 1 2 Click [Back] not to save the setting and return to the “Template” screen. Deleting an E-mail Template You can delete unnecessary e-mail templates. 1 Log in to OfficeBridge (page 1-4).
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Chapter 3 Machine settings Setting the network environment...........................................................................3-2 Setting the e-mail environment...............................................................................3-5 SMTP/POP settings.................................................................................................3-5 Setting the e-mail operating environment.............................................................3-8 Setting the LDAP server................
Setting the network environment Set the network environment for connecting the machine to network. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Settings], and then [TCP/IP Settings]. 3 Set the detailed information. This function may also be available on Guest and User login screen, depending on user policy settings.
Setting Description Settings 15 characters Enter the host name of the machine. (* cannot be used as the The default setting is the MAC address. If multiple machines are connected to the same first letter.) network, make sure to set a different host name for each machine. 1 Workgroup Enter the workgroup name of the network the machine is connected to. 15 characters (* cannot be used as the first letter.
Port Number Setting These settings are displayed when you click [+]. Setting *1 Description Settings HTTP Port Number Enter the port number of the HTTP server. 0 - 65535: 80 HTTPS Port Number*1 Enter the port number of the HTTPS server. 0 - 65535: 443 OfficeBridge Port Number for searching Specify the UDP port number used for automatically searching OfficeBridge when installing a printer. 0 - 65535: 61000 RAW port (Port 9100) Number Specify the port number to use for the RAW port.
Setting the e-mail environment 1 Set the environment for transmitting e-mail on your machine. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). This function may also be available on Guest and User login screen, depending on user policy settings. 2 Click [Machine Settings], and then [E-mail Settings]. 3 Click “SMTP/POP Settings”. 4 Set the detailed information.
Machine Information Setting Description Settings Name 40 characters Enter the name to display in the sender field (From) when transmitting Scan to e-mail. If e-mail is transmitted after performing a user login, the user name registered in the user information is displayed. E-mail Address 50 characters Enter the e-mail address assigned to the (0 - 9, A - z, @, ., -, _) machine. If e-mail is transmitted after performing a user login, the e-mail address registered in the user information is displayed.
Setting POP before SMTP *1 Description Settings Set this to “ON” to be authenticated by the POP ON OFF server when you send an e-mail. For some providers, POP authentication is required before you send e-mail (before a send request to the SMTP server). In such a case, set this item. Following settings are displayed when this setting is turned ON. Enter the IP address or domain name for the POP server to use when transmitting e-mail. 50 characters 2 POP3 Port Number Enter the POP port number.
Setting the e-mail operating environment Set the e-mail operating environment for Scan to e-mail function. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Settings], and then [E-mail Settings]. 3 Click “Optional E-mail Settings”. 4 Set the detailed information. This function may also be available on Guest and User login screen, depending on user policy settings. Setting Description Settings Insert Subject/ Text Language Set the language to use.
5 Click [Save]. • Click [Back] not to save the setting and return to the “E-mail Settings” list screen. • Click [Initialize] to restore the default settings. NOTE Underlined values are the default settings specified at the time of shipment.
Setting the LDAP server Set the environment for searching an Lightweight Directory Access Protocol (LDAP) server. NOTE This feature is not available on MFX-3510. “LDAP Server Settings” list screen The “LDAP Server Settings” list screen displays a list of the registered LDAP server settings. 1 3 2 4 Button Button name Description 1 [Add] Registers new LDAP server search settings. 2 [Delete] Deletes LDAP server search settings. List Items Item Description 3 Name Displays the name registered.
Registering new LDAP server search settings You can register new LDAP server search settings in OfficeBridge. 1 NOTE Up to 5 server settings can be registered. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Settings], and then [LDAP Server Settings]. 3 Click [Add]. 4 Set the detailed information. 2 Setting 3 Machine settings This function may also be available on Guest and User login screen, depending on user policy settings.
Setting Authentication Method Description Set whether a login is required to access the LDAP server. If you select “Simple” or “DIGESTMD5”, set OfficeBridge User login, Account ID, and Password. OfficeBridge Set whether to log in using an account and User login password registered in the user information.
Attribute Setting These settings are displayed when you click [+]. Setting Description Settings Name 1 Enter the filter for the name. 49 characters: cn Name 2 Enter the filter for the name. 49 characters: commonname E-mail Address 1 Enter the filter for the e-mail address. 49 characters: mail E-mail Address 2 Enter the filter for the e-mail address. 49 characters 2 Fax Number 1 Enter the filter for the fax number.
Changing LDAP server search settings You can change LDAP server search settings that have been registered. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Settings], and then [LDAP Server Settings]. 3 Click the name of the settings to change. 4 Change the detailed LDAP settings. 5 Click [Save]. Click [Back] not to save the setting and return to the “LDAP Server Settings” list screen.
Deleting LDAP server search settings You can delete unnecessary LDAP server search settings from the list screen. Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Settings], and then [LDAP Server Settings]. 3 Select the checkbox of the LDAP server search settings you want to delete. • To select all the displayed LDAP server search settings, select the item name field checkbox. • Click the same checkbox to deselect the items. 4 Click [Delete].
SNMP settings You can set the SNMP manager environment for monitoring via the network the status of devices connected to the network. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Settings], and then [SNMP Settings]. 3 Set the detailed information. This function may also be available on Guest and User login screen, depending on user policy settings. Setting SNMP Service Description Select the service type. When “OFF” is selected, this service is disabled.
When “SNMPv3” is selected for “SNMP Service” Description Settings Enter the context name. 64 characters 32 characters Write User Name Enter the write user name. NOTE 2 The write user name should be different from “Read User Name.” Authentication Password*1 Enter the authentication password. From 8 to 32 characters Privacy Password*1 Enter the privacy password. From 8 to 32 characters 32 characters Read User Name Enter the read user name.
Setting Description *1 Settings Enter the privacy password. From 8 to 32 characters Authentication Algorithm Select the authentication algorithm. MD5 SHA1 Privacy Algorithm Select the privacy algorithm. DES AES Privacy Password*1 The password is not displayed on the screen. To change the password, check “Change Password” and enter the new password. 4 Click [Save]. Click [Initialize] to restore the default settings.
Setting an internet time You can automatically synchronize the system clock with an internet time server. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). This function may also be available on Guest and User login screen, depending on user policy settings. Click [Machine Settings], and then [Internet Time Settings]. 3 Set the detailed information. 2 3 Machine settings 2 1 Setting Settings Set whether to enable or disable the internet time setting.
Specifying device settings You can set settings required for using the machine, such as the network connection setting from OfficeBridge. Specifying other network settings You can set e-mail gateway settings and other settings. NOTE The e-mail gateway function enables you to send a fax to a fax server so that the server sends the data through public line to the destination. Consult the instruction manual of your fax server how to use the function.
Setting Image Encoding Method *1 5 Settings MH MR MMR JBIG Switches the communication speed and communication method. Change this setting when errors occur during network communication. Auto 100Mbps - Full Duplex 100Mbps - Half Duplex 10Mbps - Full Duplex 10Mbps - Half Duplex 2 Make sure that the total number of characters of prefix and fax number or suffix and fax number are within 50 characters.. 3 Click [Save]. Click [Back] not to save the setting and return to the “Machine Setup” list screen.
Specifying default machine settings You can set the default settings for the copy, scanner, e-mail, fax, and printer functions. Changing the default values of often-used functions can shorten the time required to adjust settings. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Settings], and then [Machine Default Settings]. 3 Click the function you want to specify the default settings for. 4 Specify the default settings. 5 Click [Save].
Chapter 4 Machine management settings Distributing received documents............................................................................4-2 “Auto Distribution” screen.......................................................................................4-2 Setting auto distribution (general settings)...........................................................4-3 Setting auto distribution (individual settings).......................................................
Distributing received documents In OfficeBridge, you can specify conditions for automatically distributing received fax to specified locations. This function enables you to read the received fax without printing them out. NOTE Set both general setting and individual setting “ON” to enable this function. “Auto Distribution” screen 6 7 8 1 2 3 4 5 Buttons Setting Description 1 Add Registers new auto distribution settings (Individual) (page 4-4).
Setting auto distribution (general settings) Specify the general settings for auto distribution. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt. Settings], and then [Auto Distribution]. 3 Click [General]. 4 Click [ON] to enable auto distribution setting. 5 Click [Save]. This function may also be available on Guest and User login screen, depending on user policy settings.
Setting auto distribution (individual settings) You can specify the individual settings for automatic distribution. NOTE Up to 200 auto distribution settings can be registered. Setting auto distribution (individual settings) 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt. Settings], and then [Auto Distribution]. 3 Click [Add]. 4 Set the distribution information.
Setting Settings Destination – Select where to distribute the fax. Select “User”, “Address Book”, or “Folder” from the pull-down menu, and click [Select]. When you are using MFX-3510, simply click [Select]. Displays a list of the destinations set in “Destinations” (page 4-7). NOTE • To delete a destination from the destination list, select the checkbox for the destination, and click [Delete]. • To select all the destinations displayed in the destination list, select the top checkbox.
Setting *1 Description Settings Setting ON Set whether to enable or disable the individual auto distribution setting. Set “ON” to enable the setting, or OFF “OFF” to disable it. Distribution Schedule Set the distribution schedule. Always Always performs distribution. Year/Month/ Date*2 Specify a date to start forwarding and a date to end forwarding to only execute auto distribution during that period.
Specifying distribution destinations Specifying “User” destination 1 NOTE 2 1 Open the “Setting” screen. 2 Select “User” from the pull-down menu and click [Select]. 3 Select the checkbox of the users you want to distribute to. • To select all the displayed destinations, select the top checkbox. • Click the same checkbox to deselect the item. 4 4 Click a transmission destination registration button. Machine management settings This feature is not available on MFX-3510.
5 Click a transmission destination registration button. • The selected destinations are displayed in the destination list on the right. • The types and functions of the buttons are indicated below. Fax: Registers the destination as a fax destination. To: Registers the destination as an e-mail destination. Cc: Registers the destination as a Cc e-mail destination. The original destination (To) is also notified of the Cc destinations. Bcc: Registers the destination as a Bcc e-mail destination.
Testing auto distribution You can check the distribution settings that match the distribution conditions in the auto distribution settings, and display them in a list. Specify a fax number to use as the distribution condition. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt. Settings], and then [Auto Distribution]. 3 Click [Test Mode]. 4 Set the test items. This function may also be available on Guest and User login screen, depending on user policy settings.
Changing individual auto distribution settings 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt. Settings], and then [Auto Distribution]. 3 Click the setting name you want to change. 4 Change the setting. 5 Click [Save]. This function may also be available on Guest and User login screen, depending on user policy settings. The display returns to the “Auto Distribution” settings list screen.
User access management In OfficeBridge, you can record the number of pages used for copy, fax, scan, and print functions per user or group. 1 NOTE 2 “User Access Management” screen 4 6 8 9 10 5 7 1 2 3 Buttons Setting Description 1 Reset Reset the counters of the machine. 2 Print Prints the usage of the machine. 3 Download Downloads the list in the CSV format. 4 (Printer Icon) Prints the usage of the user displayed on the right.
Checking the usage status 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt. Settings], and then [User Access Management]. 3 Select whether to display the usage sorted by users of by groups. 4 Check the usage of the machine. This function may also be available on Guest and User login screen, depending on user policy settings. When the list is sorted by groups, click [+] next to the group names to display the usage per user.
Downloading the usage status You can download the list in CSV format. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt. Settings], and then [User Access Management]. 3 Click [Download]. 4 Click [Save]. This function may also be available on Guest and User login screen, depending on user policy settings. 1 2 3 Resetting the counters You can reset the counters of the machine. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt.
Setting user policies User policies define authority levels by restricting the functions and settings that users can use. Users must have a user policy. There are two user policies prepared at the time of shipment. • Guest policy • Initial Policy Registering new user policies Registering new user policies You can register new user policies. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt. Settings], and then [User Policy]. 3 Click [Add].
Description Settings Enter a name for the user policy to set. This item is required. 30 characters Select an adaptive Select users to whom to adopt the current user user (s) policy. (1) Click [Select User]. (2) Select the users to apply the current user policy, and click [Add]. (3) Click [Save]. − 1 2 For details, see “Selecting users” (page 4-17). 3 NOTE You cannot deselect users.
High ON Authority Level Middle OFF Low OFF Address Book ON OFF OFF Shortcut ON OFF OFF Machine Information Machine Management Settings Web Machine Settings User Information Security Setting *1 *2 User Registration *2 Templates ON OFF OFF TCP/IP Settings OFF OFF OFF E-mail Settings OFF OFF OFF *1 OFF OFF OFF SNMP Settings OFF OFF OFF Internet Time Settings OFF OFF OFF Machine Setup OFF OFF OFF Machine Default Settings OFF OFF OFF Auto Distribution OFF OFF
Selecting users 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt. Settings], and then [User Policy]. 3 Display the User Policy setting screen. 4 Click [Select User] in “Select an adaptive user(s)”. 5 Select the users to add from the user list, and click [Add]. This function may also be available on Guest and User login screen, depending on user policy settings. 1 2 3 4 Machine management settings See “Registering new user policies” (page 4-14) step 1 to 4.
Changing a user policy You can change a user policy that has been registered. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt. Settings], and then [User Policy]. 3 Click the name of the policy to change. 4 Change the detailed information. 5 Click [Save]. This function may also be available on Guest and User login screen, depending on user policy settings. Click [Back] not to save the settings and return to the “User Policy” screen.
Setting security 1 OfficeBridge enables you setting restrictions on the machine. Setting the machine policy 2 Authentication methods There are two login machine policies provided in OfficeBridge, which depend on the login authentication method. Authentication Method Description Stand-Alone Performs user authentication using the user information in the machine. User information must be registered in OfficeBridge in advance.
Setting the machine policy 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt. Settings], and then [Secure Settings]. 3 Click “Machine Policy Settings”. 4 Set the detailed information. This function may also be available on Guest and User login screen, depending on user policy settings. If you are using MFX-3510, click [Machine Mgmt. Settings] and proceed to step 3.
Description Settings User ID Selection User ID Input Select the screen displayed when a user logs in. User ID Selection: This screen is comprised of the user ID and password entry, and a list of user information. The account ID can be automatically entered by selecting it from the list. User ID Input: This screen is comprised of the user ID and password entry. Panel Login Mode Select the panel login mode.
Service Settings These settings are displayed when you click [+]. Setting PC Print Settings IPP *1 Set to allow or prohibit the IPP port. Select [ON] to allow the service, or [OFF] to prohibit it. ON OFF LPD Set to allow or prohibit the LPD port. Select [ON] to allow the service, or [OFF] to prohibit it. ON OFF RAW port (Port 9100) Set to allow or prohibit the 9100 port. Select [ON] to allow the service, or [OFF] to prohibit it. ON OFF Set to allow or prohibit the various web services.
Setting access restrictions In OfficeBridge, you can set access restrictions based on the MAC addresses or IP addresses that send access requests from an external network. NOTE • This feature is not available on MFX-3510. • You can restrict 50 MAC addresses and 50 IP addresses. • Access cannot be restricted for requests from a network in another segment because MAC addresses are not retained. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt.
Setting MAC Address List*2 Description Settings XX:XX:XX:XX:XX:XX Enter the addresses to set as exceptions to the format (where XX is basic policy selected in the settings. 0 to 9, A to F) • If you selected “Reject all specified address(es) except for those listed below”, enter the MAC addresses to allow. • If you selected “Authorize all address(es) except for those listed below”, enter the MAC addresses to reject. Up to 50 address can be registered.
5 Click [Save]. • Click [Back] not to save the setting and return to the “Secure Settings” screen. • Click [Initialize] to restore the default settings. NOTE • Underlined values are the default settings specified at the time of shipment. • If you become unable to access OfficeBridge after setting access restrictions, perform “Delete Restriction Settings” from the control panel of the machine.
Specifying SSL certificate settings OfficeBridge supports the setting of the private certificate authority and server certificate required to perform SSL (Secure Socket Layer) communication. NOTE This feature is not available on MFX-3510. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Machine Mgmt. Settings], and then [Secure Settings]. 3 Click “SSL Certificate Settings”. 4 Set the detailed information.
Root Certificate Description When using a private certificate authority, this exports the root certificate. • The root certificate is downloaded in the “cer” format. • If you are not using SSL communication, you cannot export the certificate. Fingerprint Prints the fingerprint of the root certificate for the private certificate authority. Root Certificate Setting These settings are displayed when you click [+].
Server Certificate Setting These settings are displayed when you click [+]. Setting Description Settings Setting 64 characters Common Name Enter the name of the certificate authority. The default value is the IP address of the machine. Organization Enter the organization name of the certificate authority. 64 characters O Organizational Unit Enter the organizational unit of the certificate authority. 64 characters Location Enter the location of the certificate authority.
Archive settings NOTE • This feature is not available on MFX-3510. • Archive settings apply to all the documents that correspond to the specified data type. For example, when archive settings are enabled for “Transmitted Fax”, all transmitted fax documents are archived. • When the transmission or reception has not been performed correctly due to an error, the specified data archiving will not be performed.
4 Specify the archive settings. Setting Description Setting Sets whether to enable or disable the archive settings. Set “ON” to enable the function, or “OFF” to disable it. Destination Set the archive destination for the data type. For details, refer to “Specifying the Archive Destination”. If you set an archive destination, it is displayed in the list on the right. To delete an archive destination, select it and click [Delete].
Specifying archive destinations Specify an archive destination. You can set either a fax number, an e-mail address, or a folder as destination. 1 2 3 Machine management settings 4 NOTE You can only register a single archive destination. Specifying from the address book 1 Open the “Archive Settings” screen. 2 Click [Select] for the archive destination. 3 Click [Shared] from “Address Book” in “Fax / E-mail Destinations”.
Manually entering destinations 1 Open the “Archive Settings” screen. 2 Click [Select] for the archive destination. 3 Enter the fax number or e-mail address of the destination in the “Fax / E-mail Destinations” entry box. See “Specifying archive settings” (page 4-29) steps 1 to 4. • Up to 40 digits can be entered for a fax number. • Up to 50 characters can be entered for a e-mail address. 4 Click [Fax] if you entered a fax number, or [To] if you entered an e-mail address. 5 Click [Save] twice.
Specifying folder shortcuts 1 Open the “Archive Settings” screen. 2 Click [Select] for the archive destination. 3 Click [Shared] from “Folder Shortcut” in “Folder Destination”. 4 Select the folder shortcut, and click [Add]. 5 Click [Save] twice. See “Specifying archive settings” (page 4-29) steps 1 to 4. 1 Click [Back] not to save the settings and return to the archive settings screen. Manually entering folder destinations 1 Open the “Archive Settings” screen.
Specifying Evernote distension You can archive received faxes to Evernote. 1 Open the “Archive Settings” screen. 2 Click [Select] for the archive destination. 3 Enter the e-mail address of Evernote in the “E-mail Address” entry box. 4 Click [Add]. 5 Click [Save] twice. See “Specifying archive settings” (page 4-29) steps 1 to 4. • To specify a specific notebook, enter the name to “Notebook” entry box. • To apply tags, enter them to “Tag” entry box.
Chapter 5 Machine information Communication jobs...................................................................................................5-2 Checking communication jobs.................................................................................5-2 Canceling communication jobs in progress.............................................................5-3 Print jobs.......................................................................................................................
Communication jobs Checking communication jobs You can check the transmission reservation status, and the progress of the communication job being executed. You can also cancel the communication job being executed. Communication jobs are displayed in the registered order. NOTE Up to 30 communication jobs can be displayed. 1 Log in to OfficeBridge (page 1-4). 2 Click [Machine Information], and then [Communication Job]. You can check the following information on the communication job screen.
Canceling communication jobs in progress Canceling communication jobs You can cancel communication jobs from the “Communication Job” screen. 1 Log in to OfficeBridge (page 1-4). 2 Click [Machine Information], and then [Communication Job]. 3 Select the job to cancel. • You can select multiple jobs and cancel them at the same time. • To select all the displayed jobs, select the top checkbox. • Click the same checkbox to deselect the item.
Print jobs You can check the progress of print jobs being printed or reserved for printing. You can also cancel the print job being executed. Checking print jobs 1 Log in to OfficeBridge (page 1-4). 2 Click [Machine Information], and then [Print Job]. You can check the following information on the print job screen. Document name : The document name to print is displayed. Owner : Displays the name of the user that executed the print job.
Communication history You can check the history of transmitted and received jobs. Up to 500 communication histories can be displayed. You can also print or download the communication history. Checking the communication history 2 Click [Machine Information], and then [Communication History]. You can check the following information on the communication history screen.
Printing the communication history You can print the communication history. You can also filter the items when printing the history. 1 Log in to OfficeBridge (page 1-4). 2 Click [Machine Information], and then [Communication History]. 3 Click [Print]. The communication history is printed. Downloading the communication history You can download the communication history in the CSV format. 1 Log in to OfficeBridge (page 1-4). 2 Click [Machine Information], and then [Communication History].
Print job history You can check the document print job history. Up to 200 print job histories can be displayed. Log in to OfficeBridge (page 1-4). 2 Click [Machine Information], and then [Print Job History]. 2 You can check the following information on the print job history screen. Document Name : Displays the file name of the printed document. User : Displays the name of the user that executed the print job. With the pull-down menu, you can filter the displayed print history by user.
Machine status You can display the status of the machine. You can also import machine information (settings and address books, etc.) to another machine of the same model, which enables you to reduce the time it takes to specify the settings. Setting the machine status You can display the current machine status, and set the name and installation location of the machine. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 You can register the following items.
The other machine status items that are displayed are indicated below. Item MAC Address Description Displays the MAC address set in the machine. Network Connection Displays the current network speed and communication method. The following items are displayed. 100Mbps - Full Duplex 100Mbps - Half Duplex 10Mbps - Full Duplex 10Mbps - Half Duplex 3 1 2 The values set in “Other Network Settings” in “Machine Setup” are displayed (page 3-20).
Exporting machine settings You can export the current machine settings. The exported data can be imported to another machine. 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). 2 Click [Export] in “Maintenance Setting”. 3 Click [Save]. This function may also be available on Guest and User login screen, depending on user policy settings. NOTE One of the following export results is displayed in the “Status” field: • The export has been completed. • Failed to export.
Importing machine settings You can import the settings from another machine. NOTE Take care when importing the machine settings, as all the information registered by users (including documents) will be erased. 1 2 1 Click [Admin Login] in OfficeBridge, and log in (page 1-7). This function may also be available on Guest and User login screen, depending on user policy settings. 3 2 Click [Browse] in “Maintenance Setting”. 4 The “Choose File to Upload” dialog box is displayed.
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Chapter 6 Troubleshooting Troubleshooting...........................................................................................................6-2 To solve website’s security certificate error............................................................
Troubleshooting Read this section if trouble occurs when using OfficeBridge. Contact your local technical representative if the following steps do not solve the problem. Status Cannot connect to OfficeBridge Certificate error occurs when SSL(https) is selected Things to check Countermeasure Is the machine connected to the network? For details, see chapter 2, “Specifying the network settings” in the Administrator’s Guide, and connect the machine to the network.
To solve website’s security certificate error When the error “There is a problem with this website’s security certificate.” is displayed, import the certificate to your web browser. The screens are of Windows Vista and Internet Explorer 8. Export the root certificate from your machine 1 Perform SSL login (see page 1-6 or page 1-8). 2 Select “Continue to this website (not recommended).” 1 2 3 4 5 Troubleshooting 6 3 Click [Admin Login] in OfficeBridge, and log in (page 1-7).
6 Confirm the content, and click [Next]. 7 Click [Finish]. 8 Click [Yes] when the security alert is displayed. 9 Click [OK]. 10 Restart the browser, and perform SSL login again. NOTE When the security certificate error occurs despite you have imported the certificate, check the “Expiration Date” in “Server Certificate Setting”. The error may be caused because the computer that you are using is excluded from the expiration date.
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