Frequently Asked Questions
Table Of Contents
- Version History
- 1.0. Prepare
- 2.0. Connection Problems
- 3.0. General Setting
- 3.1 Q:Printer can not cut paper after printing the
- 3.2 Q:How to print Chinese characters?
- 3.3 Q:How to print Euro character €
- 3.4 Q:Cash drawer setting
- 3.5 Q:Alarm setting
- 3.6 Q:How to add my “LOGO” in the printed receipt?
- 3.7 Q:How to set up code page according to my lang
- 3.8 Q:How to reset the printer when the setting ge
- 3.9 Q:How to print hexadecimal characters?
- 3.10 Q:How to turn on/off the DHCP
- 3.11 Q:How to install the driver in Linux OS?
- 3.12 Q:How to customize the paper's specifications
- 3.13 Queuing function setting
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ITPP047 Thermal Printer Hardware Manual
Version 1.00
2.0. Connection Problems
2.1 Q:Why there is an Exclamation mark with printer after printing the
receipt?
A :
Method1: we need to ensure the printing port is right（the first time you install the driver in your computer)
Figure 2- 1 Port Setting
Method 2: delete the printer and install the driver again.
2.2 Q:Why the computer indicate “Connection fails” when I get start with
Lan port connection?