Frequently Asked Questions

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ITPP047 Thermal Printer Hardware Manual
Version 1.00
Contents
Version History...................................................................................................................................... 2
1.0. Prepare.............................................................................................................................................4
2.0. Connection Problems......................................................................................................................5
2.1 Q:Why there is an Exclamation mark with printer after printing the receipt?................................................... 5
2.2 Q:Why the computer indicate “Connection fails” when I get start with Lan port connection?......................... 5
2.3 Q:WiFI printer setting:....................................................................................................................................... 7
2.4 Q:How to connect printer by serial port?........................................................................................................... 7
3.0. General Setting................................................................................................................................9
3.1 Q:Printer can not cut paper after printing the receipt......................................................................................... 9
3.2 Q:How to print Chinese characters?.................................................................................................................11
3.3 Q:How to print Euro character €..................................................................................................................... 12
3.4 Q:Cash drawer setting...................................................................................................................................... 12
3.5 Q:Alarm setting................................................................................................................................................ 14
3.6 Q:How to add my “LOGO” in the printed receipt?..........................................................................................16
3.7 Q:How to set up code page according to my language?.................................................................................. 17
3.8 Q:How to reset the printer when the setting gets messed.................................................................................18
3.9 Q:How to print hexadecimal characters?......................................................................................................... 19
3.10 Q:How to turn on/off the DHCP.................................................................................................................... 19
3.11 Q:How to install the driver in Linux OS?...................................................................................................... 19
3.12 Q:How to customize the paper's specifications?............................................................................................ 20
3.13 Queuing function setting................................................................................................................................ 24