EkoTek System Installation and Configuration Manual Survey Installation Configuration Maintenance Part No.
EkoTek System Installation and Configuration Manual Table of Contents Approvals................................................................................................................................... 1 Compliance ............................................................................................................................ 1 FCC & Industry Canada Statement of Compliance ............................................................... 1 WEEE Directive & Product Disposal...............
Table of Contents Pager Log ......................................................................................................................... 27 Location ............................................................................................................................ 27 Maintenance Menus............................................................................................................. 29 Device Status ..............................................................................
Table of Contents Figures Figure 1 EkoTek Personal Security System.............................................................................. 2 Figure 2. Self-Organising Radio Network................................................................................. 3 Figure 3. Node Fail Re-Routing................................................................................................ 3 Figure 4. Typical Network Layout ...............................................................................
EkoTek System Installation and Configuration Manual Approvals Compliance This product complies with the requirements of the EU Radio & Telecommunications Terminal Equipment Directive 99/5/EC. FCC & Industry Canada Statement of Compliance This device complies with Part 15 of the FCC Rules and Industry Canada Standard RSS 210.
EkoTek System Installation and Configuration Manual System Overview EkoTek’s personal security system consists of mobile devices that send assistance messages to other fixed or mobile devices, where the assistance message and location of the caller are displayed.
EkoTek System Installation and Configuration Manual Overview EkoTek Principles Each EkoTek product is a node, that forms part of a self-organising radio mesh network. Node Node Node Node Node Node Node Node Node Figure 2. Self-Organising Radio Network Each node in the network searches for links to nearby nodes, to form the network mesh. Organising the network is an automatic function carried out by the nodes themselves – configuration is not required.
EkoTek System Installation and Configuration Manual Overview Sizeable networks can be easily built, due to the large number of Repeaters supported by EkoTek. Repeaters are normally installed on walls and/or ceilings. The Hub is installed either on a wall or on a desk, so that the display can be easily seen. Hub Repeater Hub and Repeaters automatically form a mesh network Figure 4.
EkoTek System Installation and Configuration Manual Overview When a user signals an alarm, the user identification (name), location and alarm type are included in the alarm message displayed on the Hub and sent to Pagers. Beacons Beacon signals are used to update a device with information of whom its parent is. A Repeater/Pager/Fob can only ever have one parent at a time.
EkoTek System Installation and Configuration Manual Overview Components Single Hub The Hub forms the central device in the mesh network. All communications pass to and from the Hub, which can be located at any physical point on the network i.e. it can be at the edge of the network as it does not need to be at the physical centre. See Appendix 2 Specifications on page 50 for specifications. A Hub display shows alarm messages in a similar way to a two-way Pager.
EkoTek System Installation and Configuration Manual Overview However, where there is a need to force Repeaters to make links to other specific Repeaters e.g. when a building-building link is required and this is specifically required to be above the height of passing vehicles, repeaters can be configured at the Hub to only operate on specific channels. See the Multitone document “Example EkoTek System Configurations” for more information on ‘special’ configurations.
EkoTek System Installation and Configuration Manual Overview Call Fob The Call Fob allows assistance calls to be raised, using the location signals from Repeaters for accurate location determination. The Call Fob also supports dead-man and mandown features. The configuration of the Fob is downloaded from the Hub, when the call fob is powered up. The selection of the Call Fob features is by Hub configuration. All Call Fobs are physically identical and support the same features (if enabled at the Hub).
EkoTek System Installation and Configuration Manual Network Design and Survey Overview The survey is used to assess the number of Repeaters required and best locations. It is suggested that the surveyor reads the System Overview (page 2) to become familiar with the basic principles of operation. Pre-requisites Two survey units Site plan Placement Rules Each Repeater connects to the Hub, either directly or via another Repeater.
EkoTek System Installation and Configuration Manual Survey It is however highly unlikely that the signal would pass through more than one wall. In large rooms such as warehouses, it may be necessary to place more than one Repeater to ensure adequate radio coverage. Between Buildings If buildings are sufficiently close together, radio signals may pass between them.
EkoTek System Installation and Configuration Manual Survey The survey unit The survey unit is designed to assist in the placement of Repeaters and trouble -shooting the network. The Pager continuously transmits a signal, either to another Pager or to a Repeater and measures the signal received from that device. The left button on the pager scrolls the menus. When taking measurements, always hold the pager by the left hand side to avoid masking the signal which is transmitted from the right hand side.
EkoTek System Installation and Configuration Manual Survey Channel Activity This shows the activity on each channel and is useful in determining the amount of WiFi activity on the system. Repeater Info. This screen shows information about the Repeater that the survey pager is connected to. The bar display shows the strength relative to the programmed Repeater location range. Out of Range Location Beacon This screen displays information about nearby Repeaters.
EkoTek System Installation and Configuration Manual Survey Ask the customer which locations are critical for accurate call location reporting and mark on the plan those places as locations for Repeaters. It may be every room, a defined area or different floors. In very large rooms consider the use of more than one Repeater. Also mark on the plan the positions for Repeaters at the top and bottom of all stairwells, to allow location tracking between floors.
EkoTek System Installation and Configuration Manual Installation Pre-requisites Prior to installation, the following items are needed: • Site Plan with the position of the Hub and all the Repeaters clearly marked. • An AC mains socket outlet for the Hub. • An Ethernet connection to the LAN or dedicated PC. • A working telephone line and AC mains socket for the PPP connection. • A line for TAP connection if required. Tools required • Pozidrive screwdriver with PH1 bit. • Screwdriver with 2.5mm blade.
EkoTek System Installation and Configuration Manual Installation Installing the Hub Figure 6. Hub The Hub can be freestanding on a desk, or wall mounted using the screws provided. To remove the cover, depress the two protruding plastic tabs and separate the top from the back plate. Wall Mounting Mark the position of the screws on the wall. The two screws should be spaced precisely 120mm apart. Figure 7. Hub Back Plate Drill two holes with a 5mm masonry bit to a depth of 25mm.
EkoTek System Installation and Configuration Manual Installation Interface Connections Ethernet (RJ45) DC PPP (DB9) TAP (DB9) Alarm Output Figure 8. Interface Connections Plug in the AC to DC power adapter Plug in the Ethernet patch lead to connect to the LAN or PC. See also Connect the Hub to the PC using Windows XP (page 23). If an external alarm is to be activated from the Hub, connect a pair of wires from the alarm output shown in Figure 8. Interface Connections.
EkoTek System Installation and Configuration Manual Installation Figure 10. Repeater Back Plate If fixing to masonry, drill two holes with a 5mm masonry bit to a depth of 25mm and insert wall plugs. Screw the back plate in position using a PH1 Pozidrive bit. Ensure the batteries are in place and slide the Repeater into position.
EkoTek System Installation and Configuration Manual Installation Click the Configuration Manager and go to the Call Control tab Set the Number of rings to answer call box to 1. Click the Save to Modem button, which stores the current values from the Configuration Manager's fields to the writable memory of the modem. Using Windows Hyper Terminal to Set Interface Speed A terminal program is an application that will enable a PC to communicate directly with a modem.
EkoTek System Installation and Configuration Manual Installation 2. Load HyperTerminal: • Click Start > Run • In the box which appears, type in: HYPERTRM • Click OK. If you see the error message 'Cannot find HYPERTRM' you will need to install HyperTerminal: • Click Start > Settings > Control Panel > Add / Remove Programs. • In Add / Remove Programs select Properties and then click the Windows Setup tab.
EkoTek System Installation and Configuration Manual Installation • Select 'Direct to ComX' (where X is the COM Port you are using to connect the modem. - e.g. COM1, or COM5, etc). • Click OK.
EkoTek System Installation and Configuration Manual Installation • Configure the port to set the interface speed to 57600. 5. Click OK - a blank terminal window will open. You should now be communicating directly between the COMPORT and modem. To confirm this, type in the two letters 'AT' and press 'enter' • Type in 'AT' (Enter) If you are communicating, the modem will reply with 'OK'. If so, proceed to Step 6.
EkoTek System Installation and Configuration Manual Installation If no 'AT' or 'OK' appears, then there is a basic communication issue between the PC and the modem - most likely the COMPORT selected is incorrect - check this and try again. If problems persist: • Check Windows Device Manager (where available): • Check that the Modem is installed. • Check the COM Port is enabled and has no clashes (indicated by a yellow exclamation mark next to it). • Check the COMPORT is enabled in the system BIOS setup.
EkoTek System Installation and Configuration Manual The Browser Interface Accessing the HUB with the browser interface In order to configure and setup the Hub, a PC or a network Ethernet connection needs to be made to the Hub. This connection can also be used to monitor the EkoTek network. Once the connection has been made, then communication with the Hub is achieved through a web browser. Ethernet (RJ45) DC PPP (DB9) TAP (DB9) Alarm Output Figure 11.
EkoTek System Installation and Configuration Manual Browser Interface 7. If connected correctly the screen will change to show the cable connected. 8. Double click the Local area connection icon to open the properties window. 9. Scroll the new window and select the ‘Internet Protocol TCP/IP’ menu item. 10. Click the Properties button.
EkoTek System Installation and Configuration Manual Browser Interface 11. The default shipped configuration for the Hub is: IP address: 192.168.1.2 (1.1.1.1 if via PPP serial port) Subnet mask: 255.255.0.0 Default gateway: 192.168.1.20 In order to communicate between the PC and the Hub, the IP address of the PC has to be set to the same Network and Subnet as the Hub. To achieve this select ‘Use the following IP address’ and enter the IP address in the same range as the Hub (in the example above 192.168.1.
EkoTek System Installation and Configuration Manual Browser Interface Main menus Day/Night Event Log Page Device Pager Log Location Day/Night Event Log The event log keeps track of all events on the system. It records: The time and date for each event recorded. PS = Personal security. PG = Paging application.
EkoTek System Installation and Configuration Manual Browser Interface Type of event and event details The event log –stores the last 9000 events in flash memory, each event being a pager message sent (and in the case where delivery/user response is requested any message delivery/user responses), or an alarm being raised/accepted/cleared maintenance message (i.e. device with low battery/not reporting its status).
EkoTek System Installation and Configuration Manual Browser Interface If location reporting for mobile devices has been enabled under the device mode, the Location screen shows the last location report ed by each mobile device.
EkoTek System Installation and Configuration Manual Browser Interface Maintenance Menus Device Status Device Status Each device in the mesh connects to the Hub via a parent device (repeater or directly to the hub itself). Maintaining this connection is important. These stats relate to that connection. Status reports are made every 4 hours. Device Status Hub Hub: Serial Number. Name: Name given to device. Hardware-Software: Revision number. Last Report: Time and date stamp.
EkoTek System Installation and Configuration Manual Browser Interface The stats are simple incrementing counters. Device Status Repeaters Repeater: Serial Number. Name: Name given to device. Hardware-Software: Revision number. Last Report: Time and date stamp. Battery Level: Shows battery level. An alarm is given when battery level drops to 20% and a replace battery message initiated at 5%. Upstream Link: Name and serial number of Repeater or Hub connected to. Beacon loss count = missed parent beacons.
EkoTek System Installation and Configuration Manual Browser Interface Hardware-Software: Revision number. Last Report: Time and date stamp. Battery Level: Shows battery level regardless of whether the mobile battery level monitor is set to on or off. See Mobile device monitor (page 35). Beacon loss count = missed parent beacons.
EkoTek System Installation and Configuration Manual Browser Interface Configuration menus The EkoTek configuration menus are: System Radio Devices Device Mode Pager Groups Alert Rules Factory Reset Delete All Passwords Archive Password When a configuration menu item is opened at the beginning of a session, a password is requested. The default is user: admin and the password is not set (blank). Once access is gained the password can be set as required.
EkoTek System Installation and Configuration Manual Browser Interface System Settings This page sets the network interfaces. It enables set up of Hub settings, clock, external connections and the browser language. Click ‘Configuration’ and select ‘system’. Set Clock The clock operates in two modes, one displaying the current time (if JavaScript is enabled on the browser this will update, if not then the clock is a snapshot of the time the page was loaded). 1.
EkoTek System Installation and Configuration Manual Browser Interface External Connections Section for setting up external paging and logging connections. Tap connection If the Hub is to be connected to a wide area-paging network, then a modem is connected to the serial port. The data rate should be set to the modem speed (Options 1200, 2400 and 9600 bits per second). The data format should be set to match that of the receiving device (Options 7 bit even parity or 8 bit no parity) Remote Logging 1.
EkoTek System Installation and Configuration Manual Browser Interface Inbound is used for maximum speed of delivery in the direction towards the Hub and is normally only used when there are no Pagers on the network i.e. no outbound user messaging (useful if external paging is intended as the main method of alerting users, or the German specification system).
EkoTek System Installation and Configuration Manual Browser Interface Devices The overview page lists all the devices connected in the EkoTek network. Refresh: To get the current list of devices, select the hardware type to be listed from the drop list and click the ‘Refresh’ button.
EkoTek System Installation and Configuration Manual Browser Interface same serial number as the new requested device, the existing device details will be displayed. Details Hub Name The name of the Hub may be changed, by entering a new name in the box. Device mode Each Pager and Fob is allocated a device mode (1-32). The device mode defines the alarms and responses to them. See Device Mode (page 38). User group Select from the drop list, to set User group 1-16.
EkoTek System Installation and Configuration Manual Browser Interface Zone Each Repeater is allocated a zone. Repeaters set with the same zone will all connect to that Hub. This ensures that when a repeater is within the mesh of more than one Hub, it is forced onto the required Hub. Up to 16 zones are supported by the EkoTek system. Submit Click Submit to enter changes. Pager and Fob Name The name of the Pager/Fob may be changed, by entering a new name in the box.
EkoTek System Installation and Configuration Manual Browser Interface Hub Details The device mode entry page hardware type is followed by the modifiable device mode name (defaults 1->32). Channel: Select from the drop down menu (1 -> 16) to set the RF channel to be used by the Hub. The default value of 15 should be sued where possible. Location range: Defines the range of the location signal from the Hub. The default value is ‘2’ which gives an approximate range in indoor environments of 3m.
EkoTek System Installation and Configuration Manual Browser Interface Alarm clearance: Alert text: Modifiable text appears in the message sent to Pagers when any alarm for this device is cleared. Defaults to ‘Cleared’. Alarm escalation period: If an active alarm is not cleared within this period of time, then the device re-sends the alarm with a raised escalation level (minutes). Submit: Submit the requested configuration.
EkoTek System Installation and Configuration Manual Browser Interface Pager and Fob Details The device mode entry page content for the Pager and the Fob are the same. The hardware type is followed by the modifiable device mode name (defaults 1->32). Manual alarm enable: Sets the device to raise manual alarms, i.e. via button press(es) Alert text: Modifiable text appears in the message sent to pagers when this alarm is activated.
EkoTek System Installation and Configuration Manual Browser Interface Ope r a t ion : Define how many button presses are required to trigger the manual alarm (one or two) selected by drop-down menu. Single click, Double click. Ala r m a udible a le r t : Define whether device buzzer sounds when manual alarm is raised. Alarm vibrate alert: Define whether the vibrate motor is activated when a manual alarm is raised. Deadman alarm enable: Enable the deadman automatic alarm.
EkoTek System Installation and Configuration Manual Browser Interface Pager group selection page The list of 32 Pager groups is given in a drop-down menu (by default 1 - 32). Each group can be assigned a name if required, using the Pager Group entry page. Click ‘Details’ to open the Pager Group entry page and set up a group. Pager group entry page Pager group Enter text for the Pager Group name.
EkoTek System Installation and Configuration Manual Browser Interface If any rules have been entered a table is displayed, the top row of which contains: Use r gr oup: Param et ers set in t he device ent ry. Groups 1 t o 16. Zon e : Param et ers set in t he device ent ry. Zones 1 t o 16. Tim e : The day/night setting of the system. D =Day, N= Night. Esc: The escalation level of the alarm. R = Raised, N=Normal.
EkoTek System Installation and Configuration Manual Browser Interface the edit. No rule table entry is shaded. Pressing submit will cause a conflict check, as with the edit rule function. Use r gr oup: Select t he user group( s) using t he rule. Zon e : Select t he zone( s) using t he rule. Tim e of da y: Select t he day and/or night settings of the system. Esca la t ion : The escalation level of the alarm. R = Raised, N=Normal Pa ge r Gr ou p: Select a pager group.
EkoTek System Installation and Configuration Manual Browser Interface Passwords Change the system passwords. Use r n a m e followed by a drop-down menu containing: Use r The User level allows access to all pages within the Main and Maintenance menus and to the passwords page under the Configuration menu (it can only change the password for the user). Admin Admin level allows access all functions. New password Enter new password in the text input box. Submit Submit the new password.
EkoTek System Installation and Configuration Manual Browser Interface Uploa d sa ve d a r ch ive 1. Click the ‘browse’ button and locate the saved archive. 2. Click the ‘upload’ button and the configuration from the selected file is transferred to the Hub. This may take a few minutes. If there is a failure to upload a saved configuration, this will result in the display of the following message: ‘Error encount ered uploading request ed file’. 3 .
EkoTek System Installation and Configuration Manual Final Checks Connect a PC to the Hub over the Ethernet connection. Open the device status in the maintenance menu. Check that all the Repeaters are seen by the Hub. If a Repeater is not seen it may be: • Out of reach of a parent • Faulty • Or the battery may be flat or disconnected. Investigate cause using a survey pager.
EkoTek System Installation and Configuration Manual Appendices Appendix 1: Miscellaneous system messages The following on-system messages are generated in addition to the web-server interface. Personal security messages Accepted Generated as a consequence of a Pager accepting a raised alarm. Pager response messages Delivered Accepted Rejected Denoting the delivery acknowledgement and appropriate User acceptance/rejection.
EkoTek System Installation and Configuration Manual Appendix 2 Specifications Specifications Radio Frequency 2405 – 2480 MHz Radio Channels 16 Channel Operating Mode Fixed frequency, or frequency hopping Radio channels simultaneously used per system Max 16 Radio Power 10mW Radio Coding CDMA IEEE 802.15.
EkoTek System Installation and Configuration Manual Appendix 3 RS232 Cable Pin outs for connecting Modem to the Hub DB25 DCE DB9 2 TXD 3 Transmitted Data 3 RXD 2 Received Data 4 RTS 7 Request to Send 5 CTS 8 Clear to Send 6** DSR 6 7 GND 5 8 CD 1 Data Set Ready Link Signal Ground Rec.
Related Documentation and Revision History Revision History Issue Date 1 June 2007 2 30.08.07 Author Revision M Windett Initial Document. R.
Multitone Electronics plc Multitone House, Shortwood Copse Lane, Basingstoke, Hampshire, England RG23 7DH 9261-8173 Issue 2
