User`s guide

ADSL/VoIP Gateway User’s Guide Troubleshooting
101
Problem Troubleshooting Suggestion
My LAN PCs cannot
display web pages on
the Internet.
Verify that the DNS server IP address specified
on the PCs is correct for your ISP, as
discussed in the item above. If you specified
that the DNS server be assigned dynamically
from a server, then verify with your ISP that the
address configured on the Hata! Stil
tanımlanmamış. is correct, then You can use
the ping utility, discussed on page 102, to test
connectivity with your ISP’s DNS server.
Web pages
I forgot/lost my user
ID or password.
If you have not changed the password from the
default, try using “admin” as both the user ID
and password. Otherwise, you can reset the
device to the default configuration by pressing
the Reset Default button on the front panel of
the device (see Front Panel on page 14).
Then, type the default User ID and password
shown above. WARNING: Resetting the
device removes any custom settings and
returns all settings to their default values.
I cannot access the
web pages from my
browser.
Use the ping utility, discussed in the following
section, to check whether your PC can
communicate with the device’s LAN IP address
(by default 192.168.1.1). If it cannot, check the
Ethernet cabling.
Verify that you are using Internet Explorer or
Netscape Navigator v4.0 or later.
Verify that the PC’s IP address is defined as
being on the same subnet as the IP address
assigned to the LAN port on the Hata! Stil
tanımlanmamış..
My changes to the
web pages are not
being retained.
Be sure to use the Confirm Changes function
after any changes.