Owner`s manual
19
Chapter 3 - Service, Warranty and Tech Support
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL
DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS
LIABILITY EXCEED THE PURCHASE PRICE FOR
DEFECTIVE PRODUCTS.
Tech Support
Multi-Tech has an excellent staff of technical support
personnel available to help you get the most out of your Multi-
Tech product. If you have any questions about the operation
of this unit, call 1-800-972-2439. Please fill out the modem
rack information (below), and have it available when you call. If
your modem rack requires service, the tech support specialist
will guide you on how to send in your rack (refer to the Service
section of this chapter).
Recording Rack Information
Please fill in the following information on your Multi-Tech rack.
This will help tech support in answering your questions. (The
same information is requested on the Warranty Registration
Card.)
Model No.: _____________________________________
Serial No.: _____________________________________
Devices Installed: ___________________________________
The model and serial numbers are on the rack.
Please note any diagnostic test results. Use the space below
to note rack status:
_________________________________________________________________________________
_________________________________________________________________________________
_______________________________________________________________________________
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