User guide

Chapter 1: Overview
Multi-Tech Systems, Inc. TalkAnyTime User Guide 7
About This Manual
This manual is about Voice-over-IP products made by Multi-Tech Systems, Inc. It describes two analog
TalkAnytime units, models TA810 and TA410, that allow you to accept incoming audio calls over the
Internet or other IP network.
The table below (on next page) describes the vital characteristics of the various models in the TalkAnytime
product family.
How to Use This Manual. In short, use the index and the examples.
When our readers crack open this large manual, they generally need one of two things: information on a
very specific software setting or technical parameter (about telephony or IP) or they need help when setting
up phonebooks or URLs for their TalkAnytime units. The index gives quick access to TalkAnytime settings
and parameters. It’s detailed. Use it. The best way to learn about phonebooks is to wade through
examples like those in our chapter on Phonebook and URL Configuration. Finally, this manual is meant to
be comprehensive. If you notice that something important is lacking, please let us know.
Additional Resources. The MultiTech web site (www.multitech.com) offers both a list of Frequently Asked
Questions (the MultiVOIP or TalkAnytime FAQ) and a collection of resolutions of issues that MultiVOIP
and TalkAnytime users have encountered (these are Troubleshooting Resolutions in the searchable
Knowledge Base).
TalkAnytime Product Family
Model
Description
TA
2410
TA
3010
Function T1 digital click-
to-talk VOIP unit
E1 digital click-to-
talk VOIP unit
Capacity 24 channels 30 channels
Chassis/
Mounting
19” 1U
rack
mount
19” 1U
rack
mount
Model
Description
TA
810
TA
410
Function analog click-to-
talk voip unit
analog click-to-
talk voip unit
Capacity 8 channels 4
channels
Chassis/
Mounting
19” 1U
rack mount
19” 1U
rack mount