User guide

TalkAnytime User Guide Overview
7
About This Manual
This manual is about Voice-over-IP products made by Multi-Tech Systems, Inc. It describes two digital
TalkAnytime
®
units, models TA3010 and TA2410, that allow you to accept incoming audio/voice calls over
the Internet or other IP network.
The table below describes the vital characteristics of the various models in the TalkAnytime
®
product
family. The TalkAnytime product family is closely related to the MultiVOIP product family and this
manual contains many references to MultiVOIPs and ‘voips’ in general.
How to Use This Manual. In short, use the index and the examples.
When our readers crack open this large manual, they generally need one of two things: information on a
very specific software setting or technical parameter (about telephony or IP) or they need help when setting
up phonebooks or URLs for their TalkAnytime
®
units. The index gives quick access to TalkAnytime
®
settings and parameters. It’s detailed. Use it. The best way to learn about phonebooks is to wade through
examples like those in our chapter on Phonebook and URL Configuration. Finally, this manual is meant to
be comprehensive. If you notice that something important is lacking, please let us know.
Additional Resources. The MultiTech web site (www.multitech.com) offers both a list of Frequently Asked
Questions (the MultiVOIP/TAT FAQ) and a collection of resolutions of issues that MultiVOIP and
TalkAnytime
®
users have encountered (these are Troubleshooting Resolutions in the searchable
Knowledge Base).
TalkAnyTime
®
Product Family
Model
Description
TA
2410
TA
3010
TA
24-48
TA
30-60
Function T1 digital
click-to-talk
VOIP unit
E1 digital
click-to-talk
VOIP unit
T1 expansion
card; doubles
capacity when
installed in a
TA2410 unit
E1 expansion
card; doubles
capacity when
installed in a
TA3010 unit
Capacity 24 channels 30 channels 24 channels 30 channels
Chassis/
Mounting
19” 1U
rack
mount
19” 1U
rack
mount
Sold as kit to be
installed into
open card slot in
TA2410.
Sold as kit to be
installed into open
card slot in
TA3010.
Model
Description
TA
810
TA
410
Function analog click-to-
talk voip unit
analog click-to-
talk voip unit
Capacity 8 channels 4channels
Chassis/
Mounting
19” 1U
rack mount
19” 1U
rack mount