User guide

TalkAnytime User Guide PhoneBook & URL Configuration
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Inbound Phonebook List for Example System
The three uses of the TalkAnytime described here can be implemented simultaneously in a single system.
Each type of use entails its own entry in the Phonebook. The resulting phonebook list is shown below.
Alternative Method to Access Multiple Extensions. In this example, we used an IVR to allow access to
various extensions of the PBX. Specifically, the end-user used the TalkAnytime keypad to dial digits in
response to instructions given in the IVR’s outgoing message.
Be aware that external extensions could have been reached in another way without an IVR: the end-user
could be allowed to dial any extension on the PBX from the TalkAnytime keypad (determined by the
setting Digits=Yes in the URL). In that case, the PBX would have to be configured in a way that blocks
PSTN calling by the PBX extensions to which the TalkAnytime channels are connected. In either method, it
is important to prevent unwanted access to the PSTN and especially toll calling through the PBX.