User guide

Chapter 1 – Product Description and Specifications
Multi-Tech Systems, Inc. RouteFinder RF850/860 User Guide (PN S000400E) 9
Ship Kit Contents
The RouteFinder is shipped with the following:
• One Multi-Tech Systems, Inc. RouteFinder
• One external power supply with AC power cord
• RJ-45 Ethernet cable
• One printed Quick Start Guide
• Two rack mounting brackets and four mounting screws.
• One RouteFinder documentation CD which contains documentation, license agreements, Adobe
Acrobat Reader, and license keys.
• A 30-day evaluation copy of VPN client software on CD (not the full working version).
• One RouteFinder Software Recovery CD.
Warning: Do not use the Software Recovery CD for any purpose except for re-installing software onto the
RouteFinder hard drive.
Note: If any of these items are missing, contact Multi-Tech Systems or your dealer or distributor. Inspect the
contents for signs of any shipping damage. If damage is observed, do not power up the RouteFinder; contact
Technical Support at Multi-Tech Systems, Inc. for advice.
License Keys
W
here to Find the License Key Numbers
L
icense Key numbers are printed on labels that are placed:
• On the bottom of the RouteFinder chassis
• On the compact flash drive inside the chassis
• On the front cover of the Quick Start Guide.
System License Key
Each RouteFinder ships with a unique individual system License Key, a 20-digit alphanumeric number.
You can view License Key information from the RouteFinder's Web Management software at Administration >
License Key. This screen shows the entered License Key number and indicates whether it is a valid License
Key number.
The License Key number is tied to and tracked with your RouteFinder's serial number. Whenever you require
additional licenses, you must first provide Multi-Tech with your current License Key and serial number
information in order for us to update your RouteFinder. With a valid License Key, you are entitled to use Multi-
Tech’s Update service and support.
Note: The system key is already entered into the VPN setup.
AntiVirus License Key
AntiVirus software with its corresponding License Key is available as a special purchase from Multi-Tech.