User guide

Chapter 1 – Introduction
Multi-Tech Systems, Inc. RouteFinder RF850/860 Quick Start Guide (82100051L) 5
Shutdown Caution
Never unplug the RouteFinder power until after you have performed the Shutdown process. If the
RouteFinder is not properly shut down before unplugging the Power, the next startup may take a little
longer, or in the worst case, data could be lost.
Ship Kit Contents
The RouteFinder is shipped with the following:
• One Multi-Tech Systems, Inc. RouteFinder
• One external power supply
• One power cord
• One printed Quick Start Guide
• Two rack mounting brackets and four mounting screws.
• One RouteFinder documentation CD which contains documentation, license agreements, Adobe
Acrobat Reader, and license keys.
• A 30-day evaluation copy of VPN client software on CD (not the full working version).
• One RouteFinder Software Recovery CD.
Warning: Do not use the Software Recovery CD for any purpose except for re-installing software onto
the RouteFinder hard drive.
Note: If any of these items are missing, contact Multi-Tech Systems or your dealer or distributor. Inspect
the contents for signs of any shipping damage. If damage is observed, do not power up the
RouteFinder; contact Technical Support at Multi-Tech Systems, Inc. for advice.
License Keys
System License Key
Each RouteFinder ships with a unique individual system License Key, a 20-digit alphanumeric number.
You can view License Key information from the RouteFinder's Web Management software at
Administration > License Key. This screen shows the entered License Key number and indicates whether
it is a valid License Key number.
The License Key number is tied to and tracked with your RouteFinder's serial number. Whenever you
require additional licenses, you must first provide Multi-Tech with your current License Key and serial
number information in order for us to update your RouteFinder. With a valid License Key, you are entitled to
use Multi-Tech’s Update service and support.
Note: The system key is already entered into the VPN setup.
URL Categorization License Key
An 11-digit numeric key Universal Resource Locator (URL) Categorization License Key is also shipped with
your RouteFinder as part of the 30-day trial offer of the URL software. This Key allows you to set up a URL
database that limits clients’ access to places on the Internet by blocking sites you do not want accessed. In
other words, you can deny users access to various categories of Web sites you select.
What to Do if a Trial License Key Expires
If the license key is a trial key, after expiry of the license period, the WAN interface of the RouteFinder will
shut down. If the DHCP client or PPPoE is enabled, they will be disabled. You can connect to the
RouteFinder through the LAN interface and enter another valid license key to proceed further. You have to
manually enable the DHCP client / PPPoE after entering another valid license key.
AntiVirus License Key
AntiVirus software with its corresponding License Key is available as a special purchase from Multi-Tech.
Where to Find the License Key Number Label
License Key numbers are printed on labels and are located:
• On the bottom of the RouteFinder chassis
• On the compact flash drive inside the chassis
• On the front cover of the Quick Start Guide.