Remote Access Device Remote Access Server with V.
User Guide S0000066 Revision A RASFinder Models RF300E and RF310E This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2001, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
Contents Chapter 1 - Introduction and Description ..................................................... 5 Introduction ....................................................................................................................................................... 6 Preview of this Guide .................................................................................................................................. 6 Front Panel ........................................................................
Chapter 5 - Client Setup ............................................................................... 73 Introduction ..................................................................................................................................................... 74 Before you Begin ............................................................................................................................................. 74 Configuring in Windows 98/95 ...............................................
Remote Access Device Chapter 1 - Introduction and Description
RASFinder RF300E/RF310E User Guide Introduction Welcome to Multi-Tech's new RASFinder™, Models RF300E and RF310E, Remote Access Servers (RAS) for connecting telecommuters and mobile users to a corporate LAN. Both models provide 56K or ISDN remote server support for dial-out LAN users on IP or IPX networks and LAN security for dial-in connections with user name and password protection and callback security.
Chapter 1 - Introduction and Description Chapter 3 - Software Loading and Configuration Chapter 3 details the software loading and initial configuration. Initially, the RASFinder software configures the unit for a Remote Access Server (RAS) configuration. If you want to configure the RASFinder for a Lan-to-Lan configuration, you will have to change the Remote Port Setup to a Client or LAN setting.
RASFinder RF300E/RF310E User Guide Front Panel The front panel has four groups of LEDs that provide the status of the LAN connection and link activity. Two other LEDs indicate the general status of the RASFinder. The Ethernet LEDs display the activity of the LAN in whether the RASFinder is connected to the LAN, transmitting or receiving packets, and if a collision is in progress.
Chapter 1 - Introduction and Description Back Panel All the cable connections for the RASFinder are made at the back panel. Three groups of cables (all using RJ-45 jacks) are used with the RASFinder: the Command Port, BRI 1 (2 and 3), and the Ethernet. The cable connections are shown in Figure 1-3 then defined below. 1 0 10BASET COMMAND POWER BRI 3 BRI 2 BRI 1 Figure 1-3. Back Panel BRI 1 (2 and 3) Each of these three RJ-45 jacks is used to connect the RASFinder to a WAN.
RASFinder RF300E/RF310E User Guide Specifications The RASFinder conforms to the following specifications: • Routing Protocols - IP and IPX, and bridging for all others • Ethernet LAN Interface - 10Base-T (twisted pair) • Three ISDN BRI ports consisting of six V.90/56K modems or six ISDN modems • Command port - 19.2 Kbps Asynchronous • 10BaseT Ehternet port • Two 70-nanosecond 4 MB SIMMs (8 MB, total) (RAM is expandable to a maximum of 32 MB) Caution: SIMM speed and size cannot be mixed.
Remote Access Device Chapter 2 - Installation
RASFinder RF300E/RF310E User Guide Safety Warning Telecom 1. Never install phone wiring during a lightning storm. 2. Never install phone jacks in wet locations unless the jacks are specifically designed for wet locations. 3. This product is to be used with UL and cUL listed computers. 4. Never touch uninsulated phone wires or terminals unless the phone line has been disconnected at the network interface. 5. Use caution when installing or modifying phone lines. 6.
Chapter 2 - Installation Cabling Your RASFinder Cabling your RASFinder involves making the proper WAN, Ethernet, Command Port, and Power connections. Figure 2-2 shows the back panel connectors and the associated cable connections. The procedures for connecting the cables to your RASFinder are provided below. Ethernet Connection 1 Power Connection 0 10BASET COMMAND POWER BRI 3 BRI 2 BRI 1 WAN Connections Figure 2-2.
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Remote Access Device Chapter 3 - Software Loading and Configuration
RASFinder RF300E/RF310E User Guide Introduction This chapter covers procedures for loading the RASFinder software from a Windows PC (Win98/95 or WinNT) and configuring your RASFinder. Configuration includes setting up the LAN and WAN port IP addresses, setting up the ISDN configuration default parameters, then downloading the default setup to the target ISDN RASFinder.
Chapter 3 - Software Loading and Configuration Call Control Parameters ü Persistent DTR Dialing_______________________________________ A high DTR (Data Terminal Ready) signal on the Command port indicates that your computer or terminal is ready to communicate with your RASFinder. DTR normally goes high when a communication program starts or is ready to dial.
RASFinder RF300E/RF310E User Guide Installing Your RASFinder Software The default application of the RASFinder is as a Remote Access Server equipped with a database of remote users for dialing into their corporate LAN. The RASFinder can also be configured to serve as a LAN-to-LAN router; however, this requires additional setup through the main menu after completion of the basic software installation process.
Chapter 3 - Software Loading and Configuration 5 The Choose Destination Location dialog box is displayed. Follow the onscreen instructions to install your RASFinder software. You can either choose a different Destination Location for your RASFinder software by clicking Browse, or select the default destination by clicking Next> or pressing Enter. It is recommended that you accept to the default location, c:\RF300E.100.
RASFinder RF300E/RF310E User Guide 8 The software is loaded onto your pc, then the Setup Complete dialog box is displayed. Click Finish to continue. 9 The following message appears: 10 Click Yes to download wizard setup. Clicking No prevents you from setting up the defaults and downloading them to the RASFinder; instead, you are returned to the program group. 11 The Default Parameters dialog box appears.
Chapter 3 - Software Loading and Configuration 12 The following message is displayed. Click OK to proceed. 13 The Writing Setup dialog box (with the current date and the file size in bytes) is displayed as the setup configuration is written to the RASFinder. 14 Next, the Rebooting dialog box is displayed. 15 Check to ensure that the BOOT LED on the RASFinder goes Off after the download is complete and the RASFinder is rebooted (the Rebooting dialog box goes away).
RASFinder RF300E/RF310E User Guide 17 If you need to enter ISDN parameters, proceed to step 18. If you want at this time to set up your RASFinder as a RAS with the Proprietary user database, proceed to Setting Up Your Remote User Database section in this Quick Start Guide. If you want at this time to set your RASFinder so that a Radius server provides your user database, proceed to Setting Up RADIUS.
Chapter 3 - Software Loading and Configuration 20 Click the Advanced tab. 21 Select (highlight) the WAN port you want to configure, then click Edit. The ISDN Parameter Configuration dialog box is displayed with the Config name window displaying the WAN port you just selected. 22 Click the down arrow for Net Switch Type and highlight the switch type used by your Telco. If necessary, refer to your Network Switch Type entry in Before You Start Loading your Software. The default is NET3 (for EuroISDN).
RASFinder RF300E/RF310E User Guide CAUTION: WANs 1 and 2 correspond to BRI 1. B-Channel 1 of BRI 1 corresponds to WAN 1, and BChannel 2 of BRI 1 corresponds to WAN 2. The BRI line from the Telco has to be connected to the corresponding port on the RASFinder (e.g., BRI Line 1 has to be connected to BRI 1 port on the back of the RASFinder.
Chapter 3 - Software Loading and Configuration Setting Up Your Remote User Database The proprietary Remote User Data Base supports remote dial-in users for user name, password, and port availability. Each dial-in user needs an entry in this database. You can add remote users, remove users, or edit information in the database. 1 From your desktop, click Start | Programs | RF300E 1.00 | Remote User Data Base, or double-click the Remote User Data Base icon in the RF300E 1.00 icon group window (below).
RASFinder RF300E/RF310E User Guide 4 The Add/Edit Filters dialog box is displayed. 5 Build your filtering parameters by filling in the following fields for each remote user. ID This field requires a unique filtering identification characterizing the type of filtering used. The ID can be up to 9 alphanumeric characters in length; examples are: Type 1, Server 1, Setup 1, etc. Default Action This drop-down list enables you to select either filter or forward.
Chapter 3 - Software Loading and Configuration bottom of this dialog box. The domain name can be up to 39 alphanumeric characters including periods. Click OK to add the current entry to the Filters List dialog box, then repeat step 5 until all necessary Filter IDs are defined. 6 When done, click OK again to return to the Users List dialog box, then click Download to save the filter entries to the RASFinder. While still at the Users List dialog box, click Add.
RASFinder RF300E/RF310E User Guide case sensitive pattern. Filter The drop-down list enables you to select a unique filter entry that was already defined in the ID field in the Add/Edit Filters dialog box. Call Back Click this check box to enable the Call Back function. If the user is at a number where he wants to be called, he can choose the specific number for call back.
Chapter 3 - Software Loading and Configuration • None This option (the default setting) gives the user unrestricted access to the LAN/Intranet. • Telnet This option allows Telnet sessions between the designated server (defined in the Host IP Address field) and the remote user. Telnet is an applications-level protocol commonly found in IP-based networks that allows terminal emulation at a remote workstation. If you select Telnet, you must enter an IP address in the Host IP Address field.
RASFinder RF300E/RF310E User Guide Setting Up Remote Access Dial In User Server (RADIUS) RADIUS is an optional security feature that uses a single authentication server to centralize security on networks with large modem pools, especially those with multiple communication servers. 1. From your desktop, click Start | Programs | RASFinder 3.10 | RASFinder Configuration, or double-click the RASFinder Configuration icon in the RASFinder 3.10 icon group window when it is displayed on your desktop. 2.
Chapter 3 - Software Loading and Configuration 4. The Radius Setup dialog box is displayed. 5. Click RADIUS Enable to enable Radius security services for all ports on this RASFinder. 6. Click Accounting Enable if you want Radius to track accounting information such as login and logout times, bytes sent and received, etc. 7. Leave Allow Call if Security Server Down unchecked (disabled) to prevent users from logging in if the security servers are down. 8.
RASFinder RF300E/RF310E User Guide Final Routing Setup 1. From your desktop, click Start | Programs | RASFinder 3.10 | RASFinder Configuration, or double-click the RASFinder Configuration icon in the RASFinder 3.10 icon group window when it is displayed on your desktop. 2. The main menu (Router Setup) is displayed. Click PPP/SLIP button to continue. 3. The PPP Port Setup dialog box is displayed.
Chapter 3 - Software Loading and Configuration 4. If you are going to combine the two WAN ports together, i.e., a single IP address, you need to enable the MLPPP option from the Advanced tab. Note: When the dialog box “When a PPP port is Client-or-LAN type:” appears, click on the OK button each time the dialog box appears. You are returned to the Main menu. 5.
RASFinder RF300E/RF310E User Guide 6. On the WAN 1 tab, change the Port Address and Remote Address groups to be on separate networks from the Ethernet LAN port. If you enabled MLPPP option on the PPP Port Setup dialog box, the IP addresses for all three WAN ports have to be identical and the remote WAN port addresses have to be within the same network and identical.
Remote Access Device Chapter 4 - RASFinder Software
RASFinder RF300E/RF310E User Guide Introduction This chapter describes the RASFinder software and explains how to make changes to the configuration of your RASFinder. The major configuration parameters were established during the loading of the software (Chapter 3). The RASFinder software and configuration utilities allow you to make changes to that initial configuration. The RASFinder software allows you to refine your configuration based on your network connections.
Chapter 4 - RASFinder Software Router Configuration All changes to your RASFinder configuration are initiated through the Router Setup menu. The Router Setup menu consists of 13 buttons that enable you to display and change the protocol stacks, define the output of the RASFinder, perform network management functions, test the communications link, print messages received from the target RASFinder, and download setup information to the RASFinder.
RASFinder RF300E/RF310E User Guide Typical Applications The two basic applications for the RASFinder are (1) as a Remote Access Server (RAS) to permit remote users to dial into a local area network and use the resources of that network and (2) as a Router for LAN-to-LAN routing. The RASFinder defaults to a RAS configuration during the initial software loading. Typical examples of both types of applications are presented in the following paragraphs.
Chapter 4 - RASFinder Software RAS application using Radius on an Ethernet IP network, you would disable the IPX protocol and then change the default LAN IP address and mask to the unique IP addressing scheme for your network. The address assigned to the Ethernet port of the RASFinder can be any address that is recognizable by your network’s backbone.
RASFinder RF300E/RF310E User Guide In the ISDN Parameter Configuration dialog box you can define the switch type used by the local telephone company, data and voice TEI (Terminal Endpoint Identifier), your US or European Parameters, Call Control Parameters, and Data Control. At a minimum, you will have to define the switch type and the TEIs and you may have to define the US or European Parameters if required by your local telephone company.
Chapter 4 - RASFinder Software But if your local telephone company requires either SPIDs and/or Directory Numbers for the US Parameters or ISDNs and Sub Addresses for the European Paramters, you will have to enter these fields for each WAN port on the RASfinder.
RASFinder RF300E/RF310E User Guide dialog box. To provide vendor-specific configuration for the Radius server, you need to bring up the main menu, hit the PPP/SLIP button, and click the RADIUS button in the PPP Port Setup dialog box. The Radius Setup dialog box enables the RADIUS option, establishes accounting, enables call if security server is down, assigns a remote address using the RADIUS, provides a window for the shared secret, and indicates the primary RADIUS server IP address.
Chapter 4 - RASFinder Software The Shell User Service Type Attribute has a value of “11” and also an associated value of ”6”. After these new attributes are added to the Radius server and the user profile is established, a remote user (in our typical RAS application with Radius, Remote User 1, for example) could call into the RASFinder and identify themselves by their user name and password.
RASFinder RF300E/RF310E User Guide network’s backbone. In this typical RAS application, the IP network address is 192.168.2.xxx. For the purpose of this discussion, we are assigning the IP address 192.168.2.10 to the Ethernet port on the RASFinder. After this address is entered into the IP Address field of the Default Parameters dialog box, the next six sequential IP addresses (192.168.2.11 thru 192.168.2.16) are assigned to the WAN ports.
Chapter 4 - RASFinder Software In the ISDN Parameter Configuration dialog box you can define the switch type used by the local telephone company, data and voice TEI (Terminal Endpoint Identifier), your US or European Parameters, Call Control Parameters, and Data Control. At a minimum, you will have to define the switch type and the TEIs and you may have to define the US or European Parameters if required by your local telephone company.
RASFinder RF300E/RF310E User Guide services. But if your local telephone company requires either SPIDs and/or Directory Numbers for the US Parameters or ISDNs and Sub Addresses for the European Paramters, you will have to enter these fields for each WAN port on the RASfinder.
Chapter 4 - RASFinder Software Before remote users can dial into the network, a user profile has to be set up in the proprietary remote user database using the Remote User Data base utility. This data base utility is provided with the RASFinder software. The RASFinder network administrator builds this database by adding information (for one remote user at a time) via the Add Users dialog box.
RASFinder RF300E/RF310E User Guide RLogin and then direct the remote user to a specific host. The User Service Types defines how the remote user is going to be allowed to use the network. For example, a remote user could be allowed Inbound Permissions using Telnet, or Inbound using Rlogin. The time of day and days in which the user can access the network are the final items in the User Permissions dialog box.
Chapter 4 - RASFinder Software Router Application The second basic application for the RASFinder is LAN-to-LAN routing as shown in Figure 4-3. The RASFinder is initially configured for a RAS application. To configure the RASFinder for a router application, you have to change the WAN port addresses to be on a different network from the LAN port. The remote WAN ports have to be on the same network as the local WAN ports.
RASFinder RF300E/RF310E User Guide to a RAS application. The Default Parameters dialog box will not allow you to change the addressing scheme of the remote WAN ports to your unique addressing structure for your routing application.
Chapter 4 - RASFinder Software Now, you can decide if you want the B-channels of the BRI line bonded together or if you want each B-channel to act alone. To bond the two B-channels of a BRI line together, you click on the Advanced tab and esure that MLPPP (MultiLink Point-to-Point Protocol) option is active. If you were to bond BRI 1 line in our Router application in Figure 4-3, you would have to change the IP addresses (WAN 1 from 192.168.2.2 and WAN 2 from 192.168.2.
RASFinder RF300E/RF310E User Guide Now, you can click on WAN 2 and enter the same information for the Port and Remote Address groups. This will bond the two B-channels of BRI 1 together. To set up the remote office LAN, go through the same process except point the WAN ports toward the Corporate LAN. The remote WAN ports could be set up with an IP address of 192.168.4.20.
Chapter 4 - RASFinder Software In the ISDN Parameter Configuration dialog box you can define the switch type used by the local telephone company, data and voice TEI (Terminal Endpoint Identifier), your US or European Parameters, Call Control Parameters, and Data Control. At a minimum, you will have to define the switch type and the TEIs and you may have to define the US or European Parameters if required by your local telephone company.
RASFinder RF300E/RF310E User Guide But, if your local telephone company requires either SPIDs and/or Directory Numbers for the US Parameters or ISDNs and Sub Addresses for the European Paramters, you will have to enter these fields for each WAN port on the RASfinder.
Chapter 4 - RASFinder Software IP Setup The IP Port Setup dialog box enables you to change the IP routing capabilities that were set up during software installation. This dialog box has three tabs: Ethernet, WAN, and Advanced. The Ethernet tab enables you to configure two parameters relating to the Ethernet port. For example, you can change the Ethernet port IP Address and IP mask.
RASFinder RF300E/RF310E User Guide Remote IP Address defines the IP address for the destination end of a point-to-point link and is necessary only if the selected WAN port has been enabled for point-to-point operation. Note: the remote IP address must fall within the same IP network as the local WAN IP address. The Advanced tab is used to enable IP routing and RIP authentication and defines how the Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS) servers are to be used.
Chapter 4 - RASFinder Software could send a document to the corporate printer. This static route is shown in the top network in Figure 4-4. A static route can also use an unnumbered link to provide a particular route for a remote server to appear as a server on the corporate network. The unnumbered link is shown in the middle network in Figure 4-4. Corporate LAN Client PC Remote Network Workstation IP Address 192.168.2.3 Client PC IP Address - 200.1.1.10 Subnet mask - 255.255.255.0 Default Gateway - 200.
RASFinder RF300E/RF310E User Guide So, for this application to work, you need to set up a static route on the Corporate RASFinder of 192.168.2.220 which is pointing at the Internet router. You then need to go into the IP Port Setup dialog box, select WAN tab, highlight WAN 3, and activate the Unnumbered Link option. Then do the same thing for WAN 4. When you do this, the Port Address and the Remote Address groups become inactive.
Chapter 4 - RASFinder Software Filters The network administrator can set up filters on the RASFinder for better control. Filtering can be used when you want to block all packets originating from a specific destination (called source address filtering) or all packets heading for a particular destination (called destination address filtering). Filters can be set up to exclude packets of a particular protocol (TCP or UDP) or any particular field in a LAN packet.
RASFinder RF300E/RF310E User Guide which the filtering is going to take place is the LAN port, the protocol port is telnet which translates into protocol port number 0023 in the filtering list window, and the filter type is Filter on Destination Port which means to drop all IP packets whose destination protocol port is telnet. Address filtering uses the IP address in the IP Address field (example, packets with address 192.168.2.
Chapter 4 - RASFinder Software IPX Setup The IPX Virtual Port Setup dialog box is used to control the four frame types and set up the WAN ports of the RASFinder. The Advanced tab opens an IPX general setup window used to enable or disable IPX routing and autolearn of Ethernet network numbers. In IPX based networks using Ethernet, LAN segments can support the use of four different Ethernet frame formats over the same physical link (provided each frame type has a unique network address as a virtual port).
RASFinder RF300E/RF310E User Guide If bridging of IPX packets is desired, IPX routing must be disabled and frame type support for the frame type must be enabled. If there is a server on the local segment, then IPX network number auto learn should be enabled. If there is no server, or if for some reason the RASFinder comes up before the server does, the RASFinder will default to some random network numbers after a short period of time.
Chapter 4 - RASFinder Software Spanning Tree Setup This dialog box lets you configure the parameters for transparent bridging or bridging using Spanning Tree Algorithm as specified in IEEE 802.1d standard. Transparent bridging occurs between two remote Ethernet LANs. Spanning Tree Algorithm is a protocol specified by the IEEE 802.1d standard for use by bridges to perform bridging.
RASFinder RF300E/RF310E User Guide This means that all packets with a destination address of 00015345678 going to WAN 1 are dropped.
Chapter 4 - RASFinder Software WAN Port Setup The WAN Port Setup dialog box controls how each WAN port is configured. The options at the top of the dialog box (i.e., Port Enable, Needs Dial Backup, and the Scripting options) can be assigned to each port listed in the Wans group in the lower right part of the dialog box. The Connection Method can be set for either Answering or Dialing for each port listed in the Wans group.
RASFinder RF300E/RF310E User Guide to Appendix B) can be used to automate certain RASFinder operations. The Script Enable or Restart Script On Communications Failure option can be used to either start scripting or restart a script upon failure. The RASFinder has built-in support for Multi-Tech Communication Services Interface Server (MCSI, NASI, NCSI, or AG server) if every asynchronous communication line across the internetwork has a unique MCSI name.
Chapter 4 - RASFinder Software This dialog box displays the network switch type and the US Parameters or the Europe Parameters, depending on the switch type selected. In the first example (above), the default US Parameters are displayed and are available for editing purposes. The Net Switch Type is also unavailable as it is the switch type that was defined for this particular configuration.
RASFinder RF300E/RF310E User Guide Voice DN - The voice DN is a telephone number the ISDN service provider assigns, if required, to the RASFinder at subscription time; this can be a string of up to 24 characters. Valid characters are 0-9, the * character, and the # character. European Parameters The Europe Parameters group includes the Data ISDN, Voice ISDN, the Data Sub Address, and the voice Sub Address. The Data and Voice ISDNs and Sub Addresses may not be required by your service provider.
Chapter 4 - RASFinder Software Note: you can use the key combination of “Alt-D” to check or uncheck this function. Auto Protocol Detection - You should leave this function disabled (unchecked) because we set the Data Protocol in the Data Control group to “MLPPP” and do not use any of the other protocols listed there. Auto Answer Data Calls - You can enable this function if you want your RASFinder to answer automatically all incoming data calls (this option does not affect the analog port).
RASFinder RF300E/RF310E User Guide Point-to-Point Setup The PPP Port Setup dialog box controls the WAN port protocol, dial on demand, and remote port setup. The WAN port protocol can be either Point-to-Point Protocol (PPP) or Serial Line Internet Protocol (SLIP). Of these two protocols, PPP is the more robust as it enables the endpoints to negotiate the use of the link and protocol parameters in a standardized way and also enables for standardized encapsulation of the packets.
Chapter 4 - RASFinder Software Applications In addition to local configuration, the RASFinder supports various applications that enable remote viewing and changing of the configuration from anywhere on the connected internetwork. To manage these applications, click Others on the Router Setup menu. The Applications Setup dialog box appears. Verify that the desired applications are enabled (checked). The default condition is all applications are checked.
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Remote Access Device Chapter 5 - Client Setup
RASFinder RF300E/RF310E User Guide Introduction The information provided in this chapter enables multiple users to configure their PCs to access the LAN through a RASFinder. The procedures are divided into two sections, based on operating platform. The first section covers configuration of Windows 98/95 PCs, and the second section covers configuration of Windows NT (4.0 Workstation) PCs.
Chapter 5 - Client Setup Configuring in Windows 98/95 Perform the following steps to set up your Windows 98/95 PC: Note: All of the hardware and screens used in this section are intended as examples only. Please select options appropriate to your system. 1. Click Start | Settings | Control Panel and then double click the Network icon. The Network dialog box (Configuration tab) is displayed which shows all the components (i.e., clients, adapters, protocols, and any services) installed on your PC. 2.
RASFinder RF300E/RF310E User Guide 3. Check for binding between the adapter and TCP/IP. In the Network dialog box, click your Ethernet adapter to select it, then click Properties to display the Adapter Properties window. 4. Click the Bindings tab, then if necessary click the box to the left of TCP/IP so this entry is enabled (checked). When you are finished, click OK to return to the Network dialog box. Note: There may be other protocols listed and enabled under your Ethernet adapter.
Chapter 5 - Client Setup 5. Select TCP/IP, then click Properties to open the TCP/IP Properties window. 6. Select the IP Address tab. The IP addressing method depends on how your RASFinder’s DHCP Server option was configured. If DHCP Server is active, your IP address is issued automatically from an external DHCP server located on the LAN.
RASFinder RF300E/RF310E User Guide Remove the default IP address (if any) and begin typing the new address. This address is entered in dotted decimal notation and is comprised of four groups (octets) separated by periods or “dots.” If a group has fewer than 3 digits, type the necessary digits and press the space bar to move to the next group. When you are finished, verify that the IP address is identical to the IP address you were given for your PC.
Chapter 5 - Client Setup 10. Click the Gateway tab. 11. In the New gateway field, enter the IP address of the RASFinder’s Ethernet port and click Add. The new gateway address is displayed in the list of Installed gateways.
RASFinder RF300E/RF310E User Guide 12. Click the DNS Configuration tab. Verify that Enable DNS is selected (checked). 13. In the Host field, enter your user name (e.g., jerry). 14. In the Domain field, enter your company’s domain name (usually the company name followed by one of the following extensions: .com, .edu, .gov, .org, .mil, or .net. For example, multitech.com). 15.
Chapter 5 - Client Setup Configuration Checklist IP Address (PC) . . . IP Address (RASFinder) . . . . . . Host (User Name) Domain DNS Server Address Network Adapter (Manufacturer/Model Number) 17. Reboot the PC for changes to take effect. At this point your client setup is complete. Test your setup by following steps 18 and 19. If you encounter problems, contact your administrator. 18. Initiate an Internet session by double-clicking on your browser icon, or try to FTP a file.
RASFinder RF300E/RF310E User Guide Installing TCP/IP (Win98/95) If TCP/IP is not already installed, perform the following steps: Note: For this procedure you may need your Windows installation disks or CD ROM. 1. In the Network dialog box, click Add. The Select Network Component Type dialog box is displayed with a list of installation options. 2. Select Protocol and click Add. The Select Network Protocol dialog box is displayed with protocol options. 3.
Chapter 5 - Client Setup Configuring in Windows NT Perform the following steps to set up your Windows NT workstation PC: Note: All of the hardware and screen samples in this section are intended as examples only. Please select options appropriate to your network. 1. Click Start | Settings | Control Panel. Double click the Network icon. 2. The Network dialog box is displayed. Click the Protocols tab. A list of protocols currently present on your PC is displayed. Check the installed protocols.
RASFinder RF300E/RF310E User Guide 3. The Bindings tab is displayed. 4. In the Show Bindings for drop down list, select all adapters. A list of all adapters is displayed. 5. Double click the entry for your Ethernet card adapter to expand the list of bindings. Verify that TCP/IP Protocol is included in the bindings below your adapter. Note: There may be other protocols in the list under your Ethernet adapter. This does not affect the TCP/IP protocol.
Chapter 5 - Client Setup 7. In the Network Protocols list select TCP/IP, then click Properties. The Microsoft TCP/IP Properties dialog box is displayed. 8. Click the IP Address tab. The IP addressing method depends on how your RASFinder’s DHCP Server option was configured. If DHCP Server is active, your IP address is issued automatically. If your network administrator did NOT activate DHCP Services on the RASFinder, you will have to assign your IP address manually.
RASFinder RF300E/RF310E User Guide 11. In the IP Address field, type the IP address assigned to your PC. Remove the default IP address (if any), and begin typing the new address. This address is entered in dotted decimal notation and is comprised of four groups (octets) separated by periods or “dots.” If a group has fewer than 3 digits, type the necessary digits and press the space bar to move to the next group.
Chapter 4 - RASFinder Software 14. Click the DNS tab. The Domain Name System (DNS) properties are displayed. 15. In the Host Name field, type your user name (e.g., jerry). 16. In the Domain field, enter your company’s domain name (usually the company name followed by one of the following extensions: .com, .edu, .gov, .org, .mil, or .net. For example, multitech.com). 17. In the DNS Server Search Order group, click Add. The TCP/IP DNS Server dialog box is displayed. 18.
RASFinder RF300E/RF310E User Guide until the primary DNS server is listed first. When this is done, click OK. You are returned to the Network dialog box. Use the following checklist to record all the configuration settings for future use: Configuration Checklist IP Address (PC) . . . IP Address (RASFinder) . . . . . . Host (User Name) Domain DNS Server Address Network Adapter (Manufacturer/Model Number) 20. Reboot the PC for changes to take effect. At this point your client setup is complete.
Chapter 6 - RAS Dial-out Redirector Installing TCP/IP (WinNT) If TCP/IP is not already installed, perform the following steps: Note: For this procedure you may need your Windows NT installation CD ROM. 1. While the Network dialog box is open, click Add. 2. The Select Network Protocol dialog box is displayed with a list of available protocol options. Highlight TCP/IP Protocol and click OK. If necessary (i.e.
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Remote Access Device Chapter 6 - RAS Dial-Out Redirector
RASFinder RF300E/RF310E User Guide Introduction Multi-Tech’s Remote Access Server for Microsoft network users enables users to dial-out and fax-out through your RASFINDER. Remote Access Solution software uses Multi-Tech’s Communications Services Interface (MCSI - pronounced “Mik-see”). MCSI is a software redirector which complies with MCSI/NCSI/NASI defacto standards for software redirection. The Windows© version of MCSI, called WINMCSI, is supported on Windows 98/95 and Windows NT platforms.
Chapter 6 - RAS Dial-out Redirector The WinMCSI Setup dialog box is displayed with the Welcome message. 5. Click Next to continue. 6. The Choose Destination Location dialog box is displayed. You can either choose the default Destination Location for your WinMCSI software by clicking Next>. If you click Browse, you can select a different destination folder for WinMCSI.
RASFinder RF300E/RF310E User Guide 7. The Choose the Network Type dialog box is displayed. For Win9X Operating Systems, you can choose from three network tpyes. For Windows NT Operating System your choose either IP or IPX protocol. Choose your operating system protocol and click Next to continue. 8. The Modify Win.INI now dialog box is displayed for Win9X operating systems only. Click Yes to have WINMCSI automatically make changes to your Win.
Chapter 6 - RAS Dial-out Redirector 8. The files are loaded onto your system and then the COM Port to MCSI Mapping widow is displayed. Note: If the IP option is selected, you will need to make a change to the ROUCON.INI file. Before making the change, make certain that the RASFinder software has been installed and is running. From a DOS prompt, change the directory location of the RASFinder 3.10 software and then edit the ROUCON.
RASFinder RF300E/RF310E User Guide Running the WINMCSI Workstation Software WINMCSI has a workstation portion of the software that LAN users run and use to log onto the communications server prior to running datacomm software on their client PCs. The following steps guide you through this process. 1. Start WINMCSI, click Start | Programs | MultiTech MCSI | ComMap. 2. The ComMap for Windows window is displayed. The buttons from left to right are: Login, Logout, Map, Unmap, and Exit.: 3.
Chapter 6 - RAS Dial-out Redirector The Available Servers box lists the names of the available servers. Click the name of the server to which you want to attach, type a User Name and Password in their respective fields, and then click Login. A window is displayed stating that your login was successful. Click OK. If there are no servers listed in the Available Servers box, then click the Search button to search for a server. 5.
RASFinder RF300E/RF310E User Guide Note: Windows 98/95 users will have two additional buttons in this box, the Add Port and the Remove Port buttons. You must click the Add Port button to view Local Ports. Click the Remove Port button to remove Local Ports. If you want to get the first available line, click the Map button and then click the Close button and go to step 7.
Remote Access Device Chapter 7 - Remote Configuration and Management
RASFinder RF300E/RF310E User Guide Introduction This chapter provides procedures for viewing or changing the configuration of a remote unit. Two methods are provided to access a remote unit; the first method is modem-based and the second method uses IP. Within the IP method, three different applications can be used: 1) LAN-Based configuration using TFTP (Trivial File Transfer Protocol), 2) Telnet as a client application, or 3) a standard Web browser on the Internet.
Chapter 7 - Remote Configuration and Management Verify that the Communication Type field is set for COM Port and the Select Port option from the drop-down list matches the COM port of your local PC. In the Dial String field, enter the AT command for dialing (ATDT) plus the phone number of the remote RASFinder.
RASFinder RF300E/RF310E User Guide LAN-Based The LAN-based remote configuration requires a Windows Sockets compliant TCP/IP stack. TCP/IP protocol software must be installed and functional before the configuration program can be used. 1. You must assign an Internet (IP) address for the PC and for each node that will be managed by the configuration program. Refer to the protocol software documentation for instructions on how to set the IP addresses.
Chapter 7 - Remote Configuration and Management 6. Once the program has completed reading the configuration, the RASFinder - Router Setup dialog box is displayed. This is the main menu for the remote RASFinder. Refer to the on-line Help for the definition of each dialog box and field within a dialog box. 7. After you have changed the configuration of the remote RASFinder, click Download Setup to update the configuration.
RASFinder RF300E/RF310E User Guide Remote Management This section describes typical client applications that can be used to configure the RASFinder remotely. It is important to note that although any subsequent changes to configuration can be made using these methods, the initial setup and configuration of the RASFinder must be done from a local PC using the RASFinder software that is provided.
Chapter 7 - Remote Configuration and Management To select an option, enter the number of the option and hit the Enter key. For example, to select the Dial-Out option, type 1 . For details on a parameter, refer to the associated on-line Help. Dial-Out The Dial-out option (Option 1) on the RASFinder Management Menu enables a Telnet user to configure one of the WAN ports for a dial-out session.
RASFinder RF300E/RF310E User Guide Remote User Database The Remote User Database option from the RASFinder Management Menu enables you to add and configure a list of users who will access the RASFinder remotely. After selecting Remote User Database (type 2 ) from the main menu, type A to add a new user to the database.
Chapter 7 - Remote Configuration and Management Click the word Login to gain access to the RASFinder. The following screen are displayed: Type supervisor in the User Name field (no password is needed) and click OK. The RASFinder Configuration screen is displayed. From the RASFinder Configuration screen, you can access current settings and view statistics, as well as configure and download a new setup to the RASFinder.
RASFinder RF300E/RF310E User Guide 108 RF300E/RF310E
Remote Access Device Chapter 8 - Service, Warranty and Tech Support
RASFinder RF300E/RF310E User Guide Introduction This chapter starts out with statements about your RASFinder two-year warranty. The next section, Tech Support, should be read carefully if you have questions or problems with your RASFinder. It includes the technical support phone numbers, space for recording your product information, and an explanation of how to send in your RASFinder should you require service.
Chapter 8 - Service Warranty and Tech Support diagnostic test results, problems with a specific application, etc.
RASFinder RF300E/RF310E User Guide Ordering Accessories SupplyNet, Inc. supplies replacement transformers, cables and connectors for select Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at: Mail: SupplyNet, Inc. 614 Corporate Way Valley Cottage, NY 10989 Phone: 800 826-0279 Fax: 914 267-2420 Email: info@thesupplynet.com Internet: http://www.thesupplynet.com SupplyNet On-line Ordering Instructions 1. Browse to http://www.thesupplynet.com.
Remote Access Device Appendixes
RASFinder RF300E/RF310E User Guide Appendix A - Cabling Diagrams Command Port Cable COMMAND 12345678 To Command Port Connector RJ-45 DB9F PIN NO. PIN NO. 1 4 2 7 3 8 4 3 TRANSMIT DATA To DTE Device 5 2 RECEIVE DATA (e.g.
Appendix B - Scripting Appendix B - Script Language The script file can be used to automate certain operations. The script file is a text file containing a sequence of commands. The structure of a script file is succinctly expressed by the following grammar.
RASFinder RF300E/RF310E User Guide Argument to procedures can be passed by value or address. To pass an argument by address, prefix the argument name in the formal parameter list by the keyword VAR; otherwise the argument is passed by value. Only variables can be passed by address. Expressions like A+B, where A and B are integer variables can be passed by value but cannot be passed by address.
Appendix B - Scripting Example Script: proc main; string login_prompt; string user_name; string password_prompt; string password; string shell_menu; string shell_menu_response; integer timeout; timeout=10; login_prompt=”login:”; user_name=”user1”; password_prompt=”Password:”; password=”user1”; shell_menu=”choice:”; shell_menu_response=”1”; transmit(“A”); wait(1) transmit(“T^M”); waitfor (“OK”,10); transmit (“A”); wait (1); transmit (“T”); wait (1); transmit (“DT963^M”); if (waitfor (login_prompt,60)) then
RASFinder RF300E/RF310E User Guide Appendix C - Regulatory Information Class B Statement FCC Part 15 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation.
Appendix C - Regulatory Information FCC Part 68 Telecom 1. This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number. This information must be provided to the telephone company. 2. As indicated below, the suitable jack (Universal Service Order Code connecting arrangement) for this equipment is shown.
RASFinder RF300E/RF310E User Guide Canadian Limitations Notice Ringer Equivalence Number Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a phone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5.
Appendix D - AT Command Summary Appendix D - AT Commands One of the means by which you can communicate with and configure your RASFinder is to use AT commands. AT commands are so-called because, with only a few exceptions, each command string must begin with the characters AT. Using AT commands, you can read and set parameters, and perform actions such as dialing.
RASFinder RF300E/RF310E User Guide Table of Contents Section D.1 D.1.1 D.1.2 D.1.3 D.1.4 D.1.5 D.1.6 D.1.7 D.2 D.3 D.4 D.D.1 D.D.2 D.D.3 D.5 D.
Appendix D - AT Command Summary !D0=n !D3=n *!D3=n !DNn *!DNn !ENn *!ENn !Nn=s *!Nn=s V.120 LLC Information Element SAPI-0 Data TEI SAPI-0 Voice TEI Disable Data DN/MSN n Disable Voice DN/MSN n Enable Data DN/MSN n Enable Voice DN/MSN n Data DN/MSN n Voice DN/MSN n Serial Port Configuration Commands (D.1.
RASFinder RF300E/RF310E User Guide D.1.1 Command Execution Command: Function: Unit: Values: Default: Description: AT Attention Code n/a n/a n/a This attention code precedes all command strings except the A/ command and escape codes. Command: Function: Unit: Values: Default: Description: RETURN or ENTER Command Execution n/a n/a n/a Press the RETURN (ENTER) key to execute a command. The RETURN key is frequently abbreviated in command examples.
Appendix D - AT Command Summary Default: Description: Command: Function: Unit: Values: Default: Description: I0 The In command displays specific product information depending on the value of n. Ln List Active Profile Information Decimal ASCII code n=0—List stored numbers n=5—List AT command settings n=6—List S-register summary n=8—List Low-level ISDN Statistics n=9—List Connection Statistics L0 The Ln command lists information for various settings or lists various statistics depending on the value of n.
RASFinder RF300E/RF310E User Guide Command: Function: Unit: Values: Default: Description: Command: Function: Unit: Values: Default: Description: Use the %A97=n command to select between the two methods. >A0=n Type of Coding (Speech/3.1KHz Audio) Decimal ASCII code n=0 (A-law), n=1 (u-law) Switch-type dependent: AT&T 5ESS — n=1 (u-law) DMS-100 — n=1 (u-law) EuroISDN NET3 — n=0 (A-law) INS64 — n=1 (u-law) US NI-1 — n=1 (u-law) VN4 — n=0 (A-law) With >A0=n it is possible to use a type of Speech/3.
Appendix D - AT Command Summary NET3, VN4, INS6D. AT*!C6? may be used to review the Voice SPID or AT!L may be used to review all SPID numbers. The @CONFIG configuration menu can also be used to set and review the Voice SPID. NOTE: For DMS-100 switches, any ASCII character except the underline (_) character is valid. For US NI-1 and AT&T switches, only the digits 0-9 are valid. Command: Function: Unit: Values: !D0=n V.
RASFinder RF300E/RF310E User Guide Command: Function: Unit: Values: !DNn Disable Data DN/MSN n Decimal ASCII code n=1 (disable Data DN/MSN 1), n=2 (disable Data DN/MSN 2) Default: All ports are enabled Description: !DNn disables a Data DN/MSN which will effectively disable the associated TA port from receiving any data calls. However, the port will still be able to originate data calls. This is useful for applications where a specific port is for dial-out only.
Appendix D - AT Command Summary The @CONFIG configuration menu can also be used to enable or review the disabled ports. Command: Function: Unit: Values: Default: Description: Command: Function: Unit: Values: Default: Description: RF300E/RF310E !Nn=s Data DN/MSN n Decimal ASCII code n=1 (Data DN/MSN 1) n=2 (Data DN/MSN 2) s=25-character string null string The !Nn=s command sets the Directory Number (DN)/Multiple Subscriber Number (MSN) for data port n to the character string given by s.
RASFinder RF300E/RF310E User Guide D.1.4 Serial Port Configuration Commands Use the following commands to control the interaction between the TA and the computer/terminal that is connected to it. Command: Function: Unit: Values: &Cn DCD Control Decimal ASCII code n=0—DCD is forced high at all times. n=1—DCD goes from low to high when the TA establishes a connection (DCD normal). n=2—DCD drops briefly following a disconnect, then goes high again.
Appendix D - AT Command Summary occur before dialing begins. See the description of S-register S80 for further details regarding its interaction with $Dn. Command: Function: Unit: Values: &En Flow Control Decimal ASCII code n=3—Disable flow control by the TA. n=4—Hardware flow control. &E4 causes the TA to use the CTS signal on pin 5 of the RS232E/V.24 interface to regulate flow control. When CTS goes low, data flow from the computer is suspended until CTS goes high again.
RASFinder RF300E/RF310E User Guide Command: Function: Unit: Values: &Sn DSR Control Decimal ASCII code n=0—DSR is always high. n=1—DSR acts normally; that is, it follows the state of the CD signal, which goes high when the TA detects a carrier signal, and goes low when the carrier signal is lost. n=2—DSR is always high, except on disconnect, when it drops for the period of time set by S10 and then goes high again.
Appendix D - AT Command Summary D.1.5 General Configuration Commands Command: @CONFIG Function: Configuration Menu Unit: n/a Values: n/a Default: n/a Description: The @CONFIG command starts the TA’s internal configuration menus, which you can then use to customize the TA’s configuration for your particular application. AT@CONFIG must be entered while in a communication program’s terminal mode—it cannot be given as an extra command to a non-terminal application.
RASFinder RF300E/RF310E User Guide Command: Function: Unit: Values: &Fn Load Factory Profile Decimal ASCII code n=0—Profile 0 (Modem-like operation), n=2—Profile 2 (V.120 async operation), n=3—Profile 3 (X.75 async operation), n=4—Profile 4 (PPP async operation), n=5—Profile 5 (HDLC async operation) Default: &F0 (Modem-like operation) Description: For quick setup, the TA includes several Factory Profiles, each of which contains configuration parameters for a specific type of port operation.
Appendix D - AT Command Summary Command: Sr? Function: Read S-register Unit: Varies Range: r varies Default: n/a Description: Use the Sr? command to read the value of an S-register, where r is the number of the S-register. For example, ATS7? gives the current setting of S-register 7. The L6 command gives a summary of all S-registers and their current settings. Section D.2 contains the complete list of S-registers and their descriptions. Table D-2 gives a summary of the available S-registers.
RASFinder RF300E/RF310E User Guide Command: Z Function: Reset to Stored Profile Unit: n/a Values: n/a Default: n/a Description: The Z command resets the TA to its current power-up profile and clears the command buffer. The result is the same as turning the TA off and on. When you type ATZ, the state of the &W command determines where the default values originate. &W0 defaults come from the customized configuration in NVRAM, and &W1 defaults come from the factory default configuration in ROM.
Appendix D - AT Command Summary D.1.6 Digital (Data) Call Commands Use these commands to make or configure digital (data) calls. Command: A Function: Answer Digital Call Unit: n/a Values: n/a Default: n/a Description: The A command forces the TA to answer an incoming digital call. To cause the TA to auto-answer, set register S0 to a value higher than 0.
RASFinder RF300E/RF310E User Guide Command: Function: Unit: Values: Default: Description: O Return Online n/a n/a n/a The O command returns the TA to online mode from the online command mode. When the TA makes a data connection, it enters online data mode. The TA typically remains in this mode until it receives an escape sequence or until the call is ended. When it detects an escape sequence, the TA enters online command mode, in which it can accept AT commands while retaining the online connection.
Appendix D - AT Command Summary analog calls for the given amount of time (n) for that analog port. Analog calls that are received by that port while calls are being held off will not be rejected nor will a ring be given. Rather the analog call will be held in an alerting state until *!Hn times out at which point the call will begin the normal ringing process. Analog calls originated from that port while the *!Hn timer is running will abort the timer and the call will go out immediately.
RASFinder RF300E/RF310E User Guide 140 S-Register: Usage: Function: Unit: Range: Default: Description: S0 S0=n; S0? Number of Rings Until Answer 1 ring n=0-255 (0-255 rings) 1 (1 ring) S0 sets the number of rings the TA waits for before it answers and begins its connect sequence. S0=0 turns off the ability to automatically answer a call. S0=1 causes the TA to automatically answer after 1 ring. Note that if the S0 value is set too high, the calling device may time out before the TA answers the call.
Appendix D - AT Command Summary S-Register: Usage: Function: Unit: Range: Default: Description: S7 S7=n; S7? Wait for Connection (Abort Timer) 1 second n=0-255 (0-255 seconds for all switch types except INS64) n=0-50 (0-50 seconds for INS64 switch type) 45 (45 seconds) S7 sets the Abort Timer delay time, which is the length of time the TA waits for a connection after dialing. If no connection is established during the specified time, the TA ends the call.
RASFinder RF300E/RF310E User Guide S-Register: Usage: Function: Unit: Range: Default: Description: S30 S30=n; S30? On-line Inactivity Timer (n * S29 *0.25) seconds (S29=240 by default) n=0 (does not disconnect), n=1-255 (1-255 minutes by default (S29=240)) 0 (does not disconnect) S30 causes the TA to disconnect a data connection if no data is transmitted or received for the specified time. It will NOT cause an analog call (voice/modem/fax) to disconnect.
Appendix D - AT Command Summary If the Calling Party Number information is not included in the incoming SETUP message, then the RING message appears as follows: RING TO: 5551000 If the Called Party Number information is not included in the incoming SETUP message, then the RING message appears as follows: RING FM: 5551000 If neither the Called Party Number nor Calling Party Number is included in the incoming SETUP message, then the RING message contains no additional information.
RASFinder RF300E/RF310E User Guide Description: S54 allows the ability to force the TA to originate digital calls with a 56Kbps or 64Kbps B-channel data rate. In some situations it is necessary to force a 56Kbps connection. Such a situation may occur when an originated call fails to connect because the end-to-end connection is not 64Kbps and the originating TA or the answering TA is not informed of this situation by the network.
Appendix D - AT Command Summary an option in the Numbering Plan section above. For example, a National/ISDN Calling Party Number IE would be S56=33, where 32 (national) + 1 (ISDN/telephony) = 33 (National/ISDN). If there is no Data DN/MSN 1 stored (for digital calls) nor Voice DN/MSN given (for voice/modem/fax calls), then no Calling Party Number IE will be sent. By default S56=128 which means no Calling Party Number IE is sent.
RASFinder RF300E/RF310E User Guide modem being reset because of the change of the EIA serial signals and so disabling the reset may be required. By default, the TA does not rest the modems upon Bchannel disconnection. S-Register: Usage: Function: Unit: Range: Default: S-Register: Usage: Function: Unit: Range: Default: Description: S81 S81=n; S81? Link Setup Timeout 100ms n=0 (discard pending call), n=1-255 (100ms-25.
Appendix D - AT Command Summary Description: S83 controls whether or not the modems will handle possible V.110 calls. If S83=0, then it will not be assumed that the modems support V.110 and the V.110 call will fail. Auto-protocol detection is required to be enabled on the TA port that corresponds to the modem port that is intended to answer V.110 calls. If the corresponding TA port is busy, then the call will roll over to the next TA port on the same BRI.
RASFinder RF300E/RF310E User Guide processing. By default the TA will not send the SETUP message until 1 second after the last digit is received from the device.
Appendix D - AT Command Summary D.3 Result Codes When the TA receives an AT command from the computer or terminal, it attempts to execute the command, then sends a status message to the computer or terminal that reports the result of the command. The TA provides you with several of these response messages, or result codes, which can be displayed on your monitor or intercepted and used by your communications software.
RASFinder RF300E/RF310E User Guide D.4 Troubleshooting the TA D.4.1 Specific Troubleshooting Situations SITUATION 1: The !Hn and *!Hn commands can be very useful for certain RAS environments that require at least 1 second to initialize a port after a call has disconnected (such as Citrix and Novell). For example, when a call disconnects, Citrix and Novell will begin initializing the port that just disconnected.
Appendix D - AT Command Summary communications equipment. All EPA information stored in the decode buffer contains a timestamp. The timestamp has the form [DD, HH:MM:SS:mmm] where DD is the day, HH is the hour, MM is the minute, SS is the second, and mmm is the millisecond at which the information was recorded. This time is the time since the TA was powered on or reset. For example, when the TA is powered on, the first immediate timestamp would be [00, 00:00:00:000].
RASFinder RF300E/RF310E User Guide Default: Description: LOGGING VARIABLES (n) n=Varies, so use >S? to get available listing x=0—disable variable n x=1—enable variable n n/a The Logging Buffer stores debug/trace information that may be relevant to capturing a bug or troubleshooting interoperability problems. The logging variables correspond to logging variables in the source code and as such the logging buffer contents require the source code when tracing events or problems.
Appendix D - AT Command Summary S-Register: Usage: Function: Unit: Range: Default: Description: S92 S92=n; S92?; S92.b=n; S92.? b=bit number, n=value Channel ID Information Element Octet 3 Settings Decimal ASCII code bit 6—Interface ID present bit 5—Interface Type bit 4—0 spare bit 3—Preferred/Exclusive 0 = Preferred 1 = Exclusive bit 2—D-channel Indicator bit 1—Info. Channel Selection bit 0—Info.
RASFinder RF300E/RF310E User Guide Default: Description: S-Register: Usage: Function: Unit: Range: Default: Description: n=2—Line Not Ready 0 (Stop when full) The logging buffer has the capability “Stop when full,” “Wrap continuously,” or continuously store information until a specific event (or trigger) occurs. “Stop when full” causes the TA to stop accepting new information when the buffer is full.
Appendix D - AT Command Summary Default: Description: bit 4—Save logging (>Sn) flags, bit 5—Allow tst_CheckPoint() calls 7 (Init Log, Init EPA, Save to Log) S99 controls startup features. If buffers are set to not be initialized, then if the TA resets those buffers will not be initialized and thus the data can be retrieved (assuming that >S99=0 or >D99 were given prior to the reset or fatal error).
RASFinder RF300E/RF310E User Guide S-Register: Usage: Function: Unit: Range: Default: Description: S-Register: Usage: Function: Unit: Range: Default: Description: 156 S103 S103=n; S103?; S103.b=n; S103.? b=bit number, n=value Real-Time Decoding Display Decimal ASCII code bit 0—Layer 1 bit 1—Layer 2 bit 2—Layer 3 short bit 3—Layer 3 long bit 4—Raw B1 bit 5—Raw B2 bit 6—Decode B1 bit 7—Decode B2 0 (None decoded and displayed) S103 selects the type(s) of data to decode in real-time.
Appendix D - AT Command Summary S-Register: Usage: Function: Unit: Range: Default: Description: S105 S105=n; S105? Real-Time Logging 10ms n=0 (Real-Time Logging Disabled), n=1-255 (10ms-2.55s) 0 (Real-Time Logging Disabled) If S105 is set to a non-zero value, then Real-Time Logging will be enabled on the port to which it was given. For autobauding devices, the serial rate will then be fixed at the rate of the command given. The delay before displaying log information can be set from 10ms to 2.55 seconds.
RASFinder RF300E/RF310E User Guide Command: Function: Unit: Values: Default: Description: Unm B-channel Loop-back Decimal ASCII code n=1—Loop-back on B1 only, n=2—Loop-back on B2 only, n=3—loop-back on both B-channels m=0—disable loop-back, m=1—enable loop-back U30 (no loop-back) >LBn is a test command that is used mainly for conformance testing. Unm puts specific B-channels in loop-back within the ISDN transceiver as opposed to the processor dealing with loop-back as is the case for the >LBn command.
Appendix D - AT Command Summary %E1 %E4 &R1 &RF1 S0=1 S2=43 S3=13 S4=10 S5=8 S7=45 S10=20 S25=5 S32=20 S34=2 S50=0 S52=1 S53=2048 S75=0 &S1 V1 !Z=5 Enable +++ escape method No OK response to +++ or escape CTS always high CTS is independent of RTS Answer after 1 ring Set escape character to + (ASCII 43) Set carriage return character to CR (ASCII 13) Set line feed character to LF (ASCII 10) Set backspace character to BS (ASCII 8) Wait 45 seconds for connection before aborting Set DCD drop time to 700
RASFinder RF300E/RF310E User Guide Profile 3 (&F3)—PPP Asynchronous Operation AT Command Description &C1 DCD functions normally $D0 Disable persistent DTR dialing &D1 Hang up when DTR drops E1 Enable command mode echo &E4 Enable hardware flow control &E6 Discard XON/XOFF characters &E13 Enable pacing #X0 Disable Sending Multiple Xoff Characters %E1 Enable +++ escape method %E4 No OK response to +++ or escape &R1 CTS always high &RF1 CTS is independent of RTS S0=1 Answer after 1 ring S2=43 Set escape
Appendix D - AT Command Summary Profile 4 (&F4)—HDLC Asynchronous Operation AT Command Description &C1 DCD functions normally $D0 Disable persistent DTR dialing &D1 Hang up when DTR drops E1 Enable command mode echo &E4 Enable hardware flow control &E6 Discard XON/XOFF characters &E13 Enable pacing #X0 Disable Sending Multiple Xoff Characters %E1 Enable +++ escape method %E4 No OK response to +++ or escape &R1 CTS always high &RF1 CTS is independent of RTS S0=1 Answer after 1 ring S2=43 Set escape c
RASFinder RF300E/RF310E User Guide Appendix E - TCP/IP TCP/IP TCP/IP (Transmission Control Protocol/Internet Protocol) is a protocol suite and related applications developed for the U.S. Department of Defense in the 1970s and 1980s specifically to permit different types of computers to communicate and exchange information with one another. TCP/IP is currently mandated as an official U.S. Department of Defense protocol and is also widely used in the UNIX community.
Appendix E - TCP/IP response, are better suited to the datagram service of UDP because there is no time lost to virtual circuit establishment and termination. UDP’s primary function is to add a port number to the IP address to provide a socket for the application.
RASFinder RF300E/RF310E User Guide Internet Protocol (IP) IP is the Internet standard protocol that tracks Internetwork node addresses, routes outgoing messages and recognizes incoming messages, allowing a message to cross multiple networks on the way to its final destination. The IPv6 Control Protocol (IPV6CP) is responsible for configuring, enabling, and disabling the IPv6 protocol modules on both ends of the point-to-point link.
Appendix F - Modem AT Commands Appendix F - Modem AT Commands ISIHP modems are controlled by instructions called AT commands, so called because the attention characters, AT, precede each command or sequence of commands (known as a command string). You can send commands to the modem from your keyboard while in terminal mode, or you can use communications software to issue these commands automatically. The modem is in command mode when it is not dialing or online.
RASFinder RF300E/RF310E User Guide Command Editing Always begin a command with the letters AT. Enter the entire command string in upper or lower case, but do not mix cases within the command string. The AT command is not executed until you press ENTER. Use the BACKSPACE key to erase the previous command character. It will not erase the AT characters once they are typed. If your keyboard has no BACKSPACE key, use CTRL+H.
Appendix F - Modem AT Commands F Echo online data characters &G Guard tones -C Data calling tone N Modulation handshake \T Disable inactivity timer Y Long space disconnect &C Carrier Detect control &D Data Terminal Ready control &S Data Set Ready control Error Correction & Data \N0 or &Q6 Non-error correction mode Compression, p.
RASFinder RF300E/RF310E User Guide Dialing Commands Use dialing commands to dial and hang up. Ds Dial s = phone number Default: none Causes the modem to dial the telephone number immediately following it. For example, if you type ATD5551212, the modem dials the number 555-1212. Hn On-Hook/Off-Hook n = 0 or 1 Default: 0 Makes the modem hang up (go on-hook) or simulate the action of picking up a telephone handset (go off-hook).
Appendix F - Modem AT Commands Configuration Storage and Recall Commands The ISIHx stores parameters in two places. It stores factory default parameters in read-only memory (ROM), and customized parameters in nonvolatile random access memory (NVRAM). You cannot change the default parameters in ROM, but you can change parameters in temporary memory and then store them in NVRAM as custom settings. You can then recall the custom settings as if they were factory default settings.
RASFinder RF300E/RF310E User Guide E1 enables the echo. Qn Result Codes Enable/Disable n = 0 or 1 Default: Q0 Use the Q command to enable or disable result codes for applications such as computer-controlled auto dialing. Q0 (or Q) enables result codes. Q1 disables result codes for applications such as computer-controlled auto-dialing. Vn Result Codes (Verbose/Terse) n = 0 or 1 Default: V1 The V command controls whether the modem’s result codes display as text (verbose) or numeric (terse) messages.
Appendix F - Modem AT Commands X7 causes the modem to wait for a dial tone before dialing. If it doesn’t detect a dial tone within the time set by S6, the modem sends only the basic result code to the terminal (ERROR, NO CARRIER, or CONNECT, for example). In this mode, the modem does not respond to busy signals. &Qn Asynchronous Communications Mode n = 0, 5, or 6 Default: &Q5 Allows you to select the type of asynchronous communications mode for your modem.
RASFinder RF300E/RF310E User Guide Nn Modulation Handshake n = 0 or 1 Default: N1 Controls whether the local modem performs a negotiated handshake with the remote modem at connection time when the communication speed of the two modems is different. N0 enables handshaking only at the communication standard specified by S37 and the ATB command.
Appendix F - Modem AT Commands &D1 causes the modem, if in online data mode, to enter command mode, issue an OK and remain connected when the DTR drops. &D2 causes the modem to hang up when DTR drops while the modem is in online data mode. &D3 causes the modem to reset when DTR drops . It will also hang up if it is online. &Sn Data Set Ready Control n = 0 or 1 Default: &S0 Controls the state of the Data Set Ready (DSR) signal on the RS-232/V.24 interface. Normally, DSR follows CD.
RASFinder RF300E/RF310E User Guide %Cn Data Compression n = 0 or 1 Default: %C1 The %C command allows you to disable data compression. Data compression is normally enabled. %C0 disables V.42bis/MNP 5 data compression. %C1 enables V.42bis/MNP 5 data compression. Immediate Action Commands Use immediate action commands to obtain information about AT commands and current modem settings. A/ Repeat Last Command Default: None Type A/ to repeat the previous command.
Appendix F - Modem AT Commands The drawback to using this method of pacing is that some files may contain these characters as part of the file data. If such a file is transferred using a modem with XON/XOFF flow control enabled, the file transfer could fail due to indefinite suspension. \Qn Local Flow Control Selection n = 0, 1, or 3 Default: \Q3 Allows you disable flow control and enable hardware or software flow control. \Q0 completely disables data flow control initiated by the modem.
RASFinder RF300E/RF310E User Guide Escape Sequences Escape sequences are also known as escape codes. They are used to cause the modem to enter command mode from online mode without disconnecting the call. +++AT In-Band Escape Sequence If the modem is online with a remote modem, you can cause the modem to enter command mode without disconnecting the call by typing an escape code.
Appendix F - Modem AT Commands S2 Escape Code Character Unit: Decimal Range: 0–255 Default: 43 (+) Defines escape code character by its decimal ASCII code. Default character is the plus (+) sign (decimal 43). S2 can be set for any ASCII character. Setting an S2 value greater than 127 results in no escape character, resulting in no means of entering command mode from online mode without breaking the online connection unless you use the BREAK method.
RASFinder RF300E/RF310E User Guide S8 Pause Time for Comma Unit: 1 second Range: 0–65 (North America), 4–255 (International), 4–7 (UK) Default: 2 (North America), 4 (International and UK) Determines the length of pause caused by a comma character in a dialing command. Default setting is two seconds for North American model and four seconds for international and UK models. S8 can be set for up to 65 seconds.
Appendix F - Modem AT Commands 6 = 2400 bps 15 = 24000 bps 7 = 4800 bps 16 = 26400 bps 8 = 7200 bps 17 = 28800 bps 9 = 9600 bps 18 = 31200 bps 10 = 12000 bps 19 = 33600 bps S42 Enable / Disable Auto Rate Unit: decimal Range: 0-1 Default: 1 (enabled) Enables and disables the 56K auto rate. Retrain and fallback are disabled in data mode. Set S42 to zero (0) to disable auto rate, or 1 (the default) to enable auto rate. S43 Enable / Disable V.
RASFinder RF300E/RF310E User Guide Reading and Assigning S-Register Values Use the S command to assign a value to an S-register and to read an it’s current value. To read an Sregister value, in terminal mode, type S, the S-register number, and a question mark (?), and press ENTER. For example, to display the value of register S7, type ATS7? and press ENTER. The value appears as a three-digit decimal number (e.g., 045).
Appendix F - Modem AT Commands Modem Result Codes Terse Verbose Definition 0 OK Command executed without error; ready for next command. 1 CONNECT Modem has detected carrier and gone online. 2 RING Modem has detected ring caused by incoming call. 3 NO CARRIER No carrier signal has been detected within the allowed time. 4 ERROR Error in command line (too many, or invalid characters). 5 CONNECT 1200 Modem detected carrier at 1200 bps and gone online. 6 NO DIALTONE No dial tone detected.
RASFinder RF300E/RF310E User Guide Extended Result Codes.
Remote Access Device Glossary of Terms
RASFinder RF300E/RF310E User Guide A Access: The T1 line element made up of two pairs of wire that the phone company brings to the customer premises. The Access portion ends with a connection at the local telco (LEC or RBOC). Accunet Spectrum of Digital Services (ASDS): The AT&T 56K bps leased (private) line service. Similar to services of MCI and Sprint. ASDS is available in nx56/64K bps, where n=1, 2, 4, 6, 8, 12.
Glossary Basic Rate Interface (BRI): An ISDN access interface type comprised of two B-channels each at 64K bps and one Dchannel at 64K bps (2B+D). Bell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T. BOCs are independent companies which service a specific region of the US. Also called Regional Bell Operating Companies (RBOCs).
RASFinder RF300E/RF310E User Guide Channel: A data communications path between two computer devices. Can refer to a physical medium (e.g., UTP or coax), or to a specific carrier frequency. Channel Bank: A device that acts as a converter, taking the digital signal from the T1 line into a phone system and converting it to the analog signals used by the phone system. A channel bank acts as a multiplexer, placing many slowspeed voice or data transactions on a single high-speed link.
Glossary inter-LATA basis by AT&T and on an intra-LATA basis by the BOCs. Data Service Unit (DSU): A device that provides a digital data service interface directly to the data terminal equipment. The DSU provides loop equalization, remote and local testing capabilities, and a standard EIA/CCITT interface. Dedicated Line: A communication line that is not switched. The term leased line is more common.
RASFinder RF300E/RF310E User Guide Ethernet: A 10-megabit baseband local area network that allows multiple stations to access the transmission medium at will without prior coordination, avoids contention by using carrier sense and deference, and resolves contention by using collision detection and transmission. Ethernet uses carrier sense multiple access with collision detection (CSMA/CD).
Glossary developing and deploying frame relay equipment. Frame Relay Implementors Forum: A group of companies supporting a common specification for frame relay connection to link customer premises equipment to telco network equipment. Their specification supports ANSI frame relay specs and defines extensions such as local management.
RASFinder RF300E/RF310E User Guide and data over a digital communications line. ISDN is a world-wide telecommunications service that uses digital transmission and switching technology to support voice and digital data communications. Frame relay was partially based on ISDN’s data link layer protocol (LAPD). Frame relay can be used to transmit across ISDN services offering circuit-switched connection at 64K bps and higher speeds. Contrast Public Switched Telephone Network (PSTN).
Glossary M Management Information Base (MIB): A database of network management information used by the Common Management Information Protocol (CMIP) and the Simple Network Management Protocol (SNMP). Megacom: An AT&T service with a normal WATS line (typically T1) between the customer premise and the AT&T serving class 4 CO are the customer’s responibility. MegaLink: BellSouth’s leased T1 service. Message: Associated with such terms as packet, frame, and segment. 1.
RASFinder RF300E/RF310E User Guide Out of Frame (OOF): A T1 alarm condition that is logged on the loss of 2, 3 or 4 of 5 consecutive FT framing bits. P Packet: 1. In data communication, a sequence of binary digits, including data and control signals, that is transmitted and switched as a composite whole. The data, control signals and, possibly, error control information are arranged in a specific format. 2. Synonymous with data frame. 3.
Glossary Q Quantizing: The process of analog-to-digital conversion by assigning a range, from the contiguous analog values, to a discrete number. R Random Access Memory (RAM): A computer’s primary workspace. All data must be stored in RAM (even for a short while), before software can use the processor to manipulate the data. Before a PC can do anything useful it must move programs from disk to RAM. When you turn it off, all information in RAM is lost.
RASFinder RF300E/RF310E User Guide Simple Network Management Protocol (SNMP): TCP/IP protocol that allows network management. Simultaneous Voice Data (SVD): A technology for letting a user send data via a modem, and use a handset to talk to another user at the same time over the same connection. The alternative, making a second call, can be expensive or even impossible. The uses for SVD are telecommuting, videoconferencing, distant learning, tech support, etc.
Glossary uses an external T1 CSU. Transmission Control Protocol / Internet Program (TCP/IP): A multi-layer set of protocols developed by the US Department of Defense to link dissimilar computers across dissimilar and unreliable LANs. Terminal: The screen and keyboard device used in a mainframe environment for interactive data entry. Terminals have no “box”, which is to say they have no file storage or processing capabilities.
RASFinder RF300E/RF310E User Guide W Wide Area Network (WAN): 1. A network that provides communication services to a geographic area larger than that served by a local area network or a metropolitan area network, and that may use or provide public communication facilities. 2. A data communications network designed to serve an area of hundreds or thousands of miles; for example, public and private packet-switching networks, and national telephone networks. Contrast with local area network (LAN).
Index Index A Accessories, ordering .......................................... 112 Address filtering .................................................... 59 Applications setup ................................................. 71 Applications, typical LAN-to-LAN routing ........................................... 49 Remote Access Service (RAS) .......................... 38 ASCII String .......................................................... 20 AT commands .................................................
RASFinder RF300E/RF310E User Guide Limited Warranty On-line Warranty Registration ......................... 110 M Management, management menu ....................... 105 modem response (result code) commands ......... 169 Modem-based remote configuration .................... 100 MTASR3-200 Accessories, ordering ...................................... 112 RAS Client setup ............................................... 74 RAS Dial-out Re-director ................................... 92 Remote configuration .
Index W WAN configuration, management menu .............. 105 WAN Device Configuration .................................... 36 WAN Port Setup .................................................... 65 WEB browser management ................................ 106 Windows sockets ................................................ 102 WINMCSI modem-sharing software ...................... 92 WINMSCI workstation software ............................
